Konica Minolta T.37 User manual

Konica T.37 Internet
FAX
User’s Guide

|OKIFAX 5750/5950ii
Every effort has been made to ensure that the information in
this guide is complete, accurate, and up-to-date. Konica
Business Technologies, Inc. assumes no responsibility for the
results of errors beyond its control. Konica Business
Technologies, Inc. also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this document will not affect the applicability
of the information in it. Mention of software products
manufactured by other companies does not necessarily
constitute endorsement by Konica Business Technologies, Inc.
Copyright 2000 by Konica. All Rights Reserved
First Edition: September, 2000
Manual Part Number: OP-IFAX-01
Please address any comments on this publication by mail to:
Konica Business Technologies, Inc.
Corporate Publications
500 Day Hill Road
Windsor, CT 06095
Please visit Konica’s web site at:
http://www.konicabt.com
Trademark Information
Apple,AppleTalk, EtherTalk, KanjiTalk and MacOS Macintosh are
registered trademarks ofApple Computer Company.
Ethernet is a registered trademark of Rank Xerox Ltd.
Eudora is a registered trademark of the University of Illinois Board of
Trustees, licensed to QUALCOMM Incorporated. QUALCOMM,
Eudora Pro and Eudora Light are registered trademarks and Eudora
Internet Mail Server. Qpopper, Eudora WorldMail,WorldMail, and
PureVoice are trademarks of QUALCOMM Incorporated.
Internet Explorer, Excel, MS-DOS, Outlook, Windows, Windows
NT, and Word are registered trademarks of US Microsoft
Corporation.
JetSuite is a trademark of eFAX.com.
Netscape, Netscape Messenger, Netscape Navigator are registered
trademarks of Netscape Communications Corporation, U.S. and other
countries.
NetWare is a registered trademark of US Novell Inc.
Touch-Tone is a registered trademark ofAmericanTelephone and
Telegraph.
UNIX is a registered trademark of X/Open Company Ltd.
Windows is either a registered trademark or a trademark of Microsoft
Corporation in the United States and/or other countries
ZIP Code is a registered trademark of the United States Postal Service
Other product names and brand names are registered trademarks or
trademarks of their proprietors.

|
T.37 Internet FAX User’s Guide 1
T.37 Internet Fax
Overview
T.37 Internet Fax is an easy-to-use feature.
This overview has several sections to help you understand
T.37 Internet Fax.
•Operation Overview (End User)
•Information Provided
•Components of an Internet Fax
•WhatYour T.37 Internet Fax Machine Can Do
Operation Overview (End User)
This section should be used as a quick-reference for using the
your T.37 Internet Fax.
This section does not provide detailed explanations of
features or settings. Other sections provide these details.
Information Provided
The following items provide the information you will need to
use your fax machine.
•User’s Guide
•Warranty Document
•T.37 Internet FAX User’s Guide
•Software Utilities CD-ROM
General Conditions
To use Internet Fax,
•a Network Card must be installed in the machine
•the machine must be connected to a LAN
The Network Card for this machine can be connected to a
•10 BaseT
or
•10/100baseTX LAN.

|Konica FAX 99302
To make a LAN connection, the following information must
be configured on this machine. Ask your network
administrator about these settings.
•an IPAddress
•SubnetMask
•Default Gateway
If the LAN uses a DHCP server, it is not necessary to
configure these settings as the server will do it automatically.
Internet Fax settings can be configured either by using the
network tool or on the machine itself, but DHCP settings are
supported by the network tool only.
After setting the correct IP Address, SubnetMask and Default
Gateway, configure the machine for Internet Fax
transmission/reception.
Internet Fax Transmission
General Information
To send an Internet Fax message, you need a mail server from
which to send e-mail.
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
•SMTP ServerAddress / Name
•DNS Server’s IPAddress
•Host Name
•e-mailAddress
These settings are similar to those of popular mail clients
such as Netscape Messenger, Outlook and Eudora.
You can start transmission when these settings have been
configured.
To send a fax, place a document on the machine and press the
one-touch button on which the e-mail address of the recipient
has been registered; the document will be scanned into
memory and before transmission.
The data will be converted into a TIFF file and sent to the
recipient.

|
T.37Internet FAX User’s Guide 3
SMTP Server Address / Name
Enter the SMTP server name or IPAddress.
If entering the server’s IP Address, be sure to type the dots
(full-stops) dividing the numbers.
Example: 192.168.1.1
You may enter a server name only if a DNS server has been
configured.
DNS Server’s IP ADDRESS
This setting is not required if the SMTP server has been
specified by its IPADDRESS.
A DNS server can convert a server name into an IP
ADDRESS.
Host Name
Enter the host name of this machine.
If you do not know the host name, enter the e-mail address
of this machine instead.
E-mail Address
Enter the e-mail address assigned to this machine.
Internet Fax Reception
General Information
To receive an Internet Fax message, you need a mail server
for sending e-mail.
Please consult your network administrator about the settings
listed below, which are required in order to make a
connection to the mail server.
•POP ServerAddress / Name
•DNS Server’s IPAddress
•POPServer User Name
•POPServer Password
The machine is ready to receive Internet Fax messages when
these settings have been configured.
To receive a fax message, the machine will access the server
automatically at regular intervals according to the POP
Interval Time setting.
If there is mail, the machine will print it out automatically.
This machine only receives TIFF files and text-format mail.
It cannot receive files in other formats (such as Word, Excel,
and certain formats of TIFF files).

|Konica FAX 99304
POP Server Address / Name
Enter the POP server name or IPAddress.
When entering the server’s IPAddress, be sure to enter the
dots (full-stops) dividing the numbers.
Example: 192.168.1.1
You may enter a server name only if a DNS server has been
configured.
DNS Server’s IP Address
This setting is not required if the POP server has been
specified by its IPADDRESS.
A DNS server can convert a server name into an IPADDRESS.
POP Server User Name
Enter the user name assigned to this machine for accessing
the POP server.
POP Server Password
Enter the password assigned to this machine for accessing the
POPserver.
Accessing Network Settings
From the Fax Machine Front Panel
1Press Menu/Exit to enter the menu.
2Using the numeric keypad, enter the User Function
Number (see the following list).
3Press Äor¶ until the desired setting is selected.
4Press Enter to access the selections for the setting.
5Key in or select the desired information.
6Press Menu/Exit to enter the menu.

|
T.37Internet FAX User’s Guide 5
List of Settings
User Function 80 Auto Tray Switch
User Function 81 Paper Size Check
User Function 82 LANPrintT.O.
User Function 83 POPInterval
User Function 84 Delete POP Message
User Function 85 Time Between GMT
User Function 86 Text Print
User Function 87 HeaderPrint
User Function 88 Coding Mode
User Function 89 Extra Fine Mode
User Function 90 IFAXSender ID
User Function 91 DomainName
User Function 92 Message Disposition Notification
User Function 93 Network Settings
1: IPADDRESS
2:SUBNETMASK
3: DEFAULTGATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6:POP USER ID
7: POPPASSWORD
8: DNS P.SRVADDRESS
9: DNS S.SRVADDRESS
10: HOST NAME
11: FAX E-mailAddress
12: DSN
13:NICINITIALIZE

|Konica FAX 99306
Information Provided
The following items provide the information you will need to
use your fax machine.
•9930 User’s Manual
•T.37 User’s Guide
•Software Utilities CD-ROM
Each item is explained below.
User’s Guide
The User’s Guide provides the information common to all
configurations.
T.37 Internet Fax
This section provides the information unique to the T.37
Internet Fax configuration of the product series.
Software Utilities CD-ROM
The Software Utilities CD-ROM includes the following
software:
•Network Print Driver
NetworkPrint Driver
The Network Print Driver enables network printing from your
fax machine.
!The Network Print Driver supports only network printing. Network faxing is not supported.You can print
and fax locally through the parallel port using a print
driver supplied with JetSuite Pro.
.
Components of an Internet Fax
A fax sent over the Internet has three components.
•Header
•e-mail
•TIFF attachment(s)
Your ability to receive, view, or print these components will
vary according to the settings of different functions.
Header
The header includes all routing information for the path your
Internet Fax followed from the time it was sent to the time it
was received.
The header is automatically generated as part of the Internet
Faxing process.

|
T.37Internet FAX User’s Guide 7
E-mail
The e-mail includes the To, From, and Date information.
It may include RE: (Subject) and body text (e-mail message).
The To, From, and Date information are automatically
generated as part of the Internet Faxing process. However,
they are based on information programmed by the user.
The subject and message (if used) can be determined by the
user.
TIFF attachment(s)
The TIFF attachment(s) are the “fax” part of the Internet Fax.
The content of the TIFF attachments is determined by the end
user. The conversion to TIFF and file handling are part of the
Internet Faxing process.
What Your T.37 Internet Fax Machine Can Do
T.37 Internet Fax is a feature with many capabilities.
This unit can
••
••
•send and receive faxes via a Public Switched
Telephone Network (PSTN)
••
••
•send and receive faxes via the Internet
••
••
•print via a LocalArea Network (LAN)
••
••
•act as a network scanner
••
••
•act as a Gateway service
••
••
•act as a convenience copier
!Important!
Internet faxes differ from traditional faxes in these ways:
Although your fax has security features, faxes sent over
the Internet are more vulnerable to interception than
faxes sent over the PSTN.
There is no way to verify that a message has been
received by the machine to which it was addressed.
Helpful Hints (T.37)
Your fax machine has many features and capabilities that will
help you
••
••
•operate the machine
••
••
•save money
••
••
•save time

|Konica FAX 99308
“Help and Helpful Hints” in the User’s Guide summarizes the
features and capabilities directly connected to saving money
and time.
“Helpful Hints (T.37)” provides tips that help you use your
T.37 Internet Fax to its fullest.
PSTN Faxing vs. Internet Faxing
PSTN Faxing is fax communication conducted via telephone
lines. You are probably familiar with PSTN faxing. PSTN
Faxing requires telephone numbers and telephone lines.
Internet Faxing is fax communication conducted via the
Internet. It resembles e-mail communications more than it
does PSTN faxing. Internet Faxing requires e-mail addresses,
mail servers, Internet connections, and fax machines capable
of Internet Faxing.
Internet Fax
Internet Fax is a term with several meanings, depending on
context.
Internet Fax can mean
••
••
•fax communication conducted via the Internet.
••
••
•a fax machine capable of Internet Faxing.
••
••
•the document (fax) sent via the Internet.
E-mail Addresses vs. PSTN (Phone) Numbers
You cannot combine e-mail addresses and telephone numbers
in one communication session.
What does this mean?
You can send a fax to several e-mail addresses or several
telephone numbers, but not a combination of e-mail
addresses and telephone numbers.
Status of Server
Internet Faxing is conducted over the Internet via network
servers.
If the servers are down, running slowly, or experiencing other
problems, Internet Faxing will be adversely affected.
Backup / Archive (Network Scan)
You can use your fax machine to create digital versions of
documents you only have in hardcopy form.
To do this, send the document as an Internet Fax to your e-
mail address. When the document is scanned, a TIFF version
of the document is created. By sending it to yourself, you
will have a digital version of the hardcopy document. You
can then use various software packages to work with the
digital (TIFF) version. One possible software package is an
Optical Character Recognition (OCR) package

|
T.37Internet FAX User’s Guide 9
Operation Overview
Before the machine is used, three processes must be
completed.
••
••
•Installation
••
••
•Setup
••
••
•Customization
!Installation and setup requirements may vary from system to system.
Installation
Installation covers the physical procedures, such as removing
the unit from the shipping packaging, connecting the power,
telephone, and network lines, installing consumables.
Installation may be performed by anyone.
Refer to“Installation” in the User’s Guide for more
information.
Setup
Setup covers the network installation procedures, such as
establishing the IP Addresses and configuring the network
card.
A network administrator willperform setup.
Customization
Customization covers the programming procedures, such as
One-Touch keys, machine settings, and network settings.
You can perform some of the customization procedures.
Others must be performed by a network administrator.
LAN Topologies and Operating Systems
Listed below are the LAN topologies and operating systems
supported by your fax machine.
LAN
10base-T Ethernet
100base-TX Ethernet (Fast Ethernet)
Operating systems supported by the printer driver:
Windows 3.1
Windows 95
Windows NT 4.0
Windows 2000
NetWare 3.x
NetWare 4.x
!When printing, Macintosh and UNIX are not supported.

|Konica FAX 993010
Network Print Protocols
TCP/IP
IPX/SPX
NetBEUI
Internet Fax Protocols
TCP/IP
SMTP
POP3
DNS
Management Protocols
SNMP
MIB

|
T.37Internet FAX User’s Guide 11
Set Up (on a Network)
Identifying Current Settings
When your fax machine is setup on a network, settings for the
machine are located in two places.
••
••
•settings stored on the fax machine
••
••
•settings recorded on the network card
Settings Stored on the Fax Machine
The Configuration Report lists the current settings of the
facsimile machine.
Printingthe ConfigurationReport
1Press Menu/Exit to enter the menu.
2Press ¶ to selectReport Print, pressEnter.
3Press Äor¶ until the report you want appears on the
display. PressEnter.
4Print all the reports you want, then press Menu/Exit to
return to standby mode.
Settings Recorded on the Network Card
There are two ways to print a report of the settings recorded
on the network card.
••
••
•using the fax machine’s menu:
print the NIC Configuration Report or the
NIC Information Report
••
••
•pressing a button on the network card
Using the Fax Machine’s Menu
The Configuration Report lists the current settings of the
facsimile machine.
Printingthe NICConfigurationReport or
theNIC Information Report
1Press Menu/Exit to enter the menu.
2Press ¶ to selectReport Print, pressEnter.
3Press Äor¶ until the report you want appears on the
display. PressEnter.
4Print all the reports you want, then press Menu/Exit to
return to standby mode.

|Konica FAX 993012
Using the Button on the Network Card
!Some Network Cards may not have a black button.
If yours does not, refer to the previous section, “Using
the Fax Machine’s Menu.”
1Press the black button on the network card for three
seconds.
2Release the button.
3Two reports print.
one report is similar to the NIC Information Report
(generated through the menu)
one report is the network card self-diagnostic report
!If you turn the power on while pressing this button down, the Network Card will initialize its settings.
Settings Stored on the Fax Machine
General Information
User Functions 80 to 93 are reserved for network settings.
User Functions 80 to 82 are for network printing.
User Functions 83 to 93 are for faxing using the Internet.
User Function 93, Network Settings, is used to configure the
network card. Network settings can also be changed over a
network, using various tools.
!If your network card cannot fax using the Internet, User Functions 83 to 93 will not display.
!You must work with your network administrator to determine the correct information for many of the
settings.
Accessing Settings
1Press Menu/Exit to enter the menu.
2Press Äor¶ until Setup appears on the display.
Press Enter.
3Press Äor¶ until LANOPTIONS appears on the display.
PressEnter.
4Press Äor¶ until the desired setting (user function)
appears on the display.

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T.37Internet FAX User’s Guide 13
List of User Functions (Network Settings)
Explanations of each user function follow this list.
User Function 80 Auto Tray Switch
User Function 81 Paper Size Check
User Function 82 LANPrintT.O.
User Function 83 POPInterval
User Function 84 Delete POP Message
User Function 85 Time Between GMT
User Function 86 Text Print
User Function 87 HeaderPrint
User Function 88 Coding Mode
User Function 89 Extra Fine Mode
User Function 90 IFAXSender ID
User Function 91 DomainName
User Function 92 Message Disposition Notification
User Function 93 Network Settings
1: IPADDRESS
2:SUBNETMASK
3: DEFAULTGATEWAY
4: SMTP SERVER NAME
5: POP SERVER NAME
6:POP USER ID
7: POPPASSWORD
8: DNS P.SRVADDRESS
9: DNS S.SRVADDRESS
10: HOST NAME
11: FAX E-mailAddress
12: DSN
13:NICINITIALIZE

|Konica FAX 993014
AutoTray Switch
UserFunction 80
Settings are: ON or OFF
Default is: OFF.
WhenAuto Tray Switch is set to ON, your fax machine will
use paper from another tray when paper runs out in one tray.
!The optional second tray must be installed for this to function.
The same size paper must be installed in both trays.
PaperSize Check
UserFunction 81
Settings are: ON or OFF
Default is: ON.
Setto ON
If Paper Size Check is set to ON, an alarm displays when
the paper size specified from the PC does not match the
paper size specified for the tray of the fax machine.
When this alarm is displayed, put the correct size of paper
in the specified tray. Printing begins when the tray is
closed.
After printing,
•set the same paper as configured for the tray
or
•change the tray configuration to the correct paper
size.
Setto OFF
If Paper Size Check is set to OFF, printing occurs even if
the PC-specified and Paper Tray paper sizes don’t match.
LANPrintT.O.
UserFunction 82
It is impossible to judge whether printing data is not being
transmitted due to network delay or the end of the data
stream. This time-out configuration allows the device to
cancel a print job when no printing data can be found after
a specified time has elapsed since the last data was
submitted.
Do not change the default configuration unless it is
absolutely necessary.
Settings are: 5 sec., 30 sec., 5 min.
Default Setting is: 30 sec.

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T.37Internet FAX User’s Guide 15
POPInterval
UserFunction 83
Use this to set the interval between POP receptions.
If the interval is set to 0, no automatic receptions occur. All
receptions are generated manually.
Available settings are 0 to 60 minutes, adjustable by the
minute.
The default setting is 5 minutes.
Delete POP Message
UserFunction 84
Use this to determine how the received e-mails are deleted
from the mail server.
If this user function is set to OFF, received e-mails remain on
the POP server until the Network Administrator deletes them.
Available settings are:
OFF: Do not delete mail
TYPE1: Delete only the mail your fax machine can print
TYPE2: Delete all mail
The default setting is Type 2.
50 Communications Limit
Your fax machine maintains a log of up to 50
communications.
This log prevents repeat receptions of any messages that have
already been read.
However, if there are more than 50 messages on the server,
you may experience errors.
Your fax machine will receive and print e-mails, but the log
will not be correct.
To correct this error
Have the network administrator delete the received e-mails
(mail data) on the mail server.
Make sure there is no mail.
Activate the POP reception on your fax machine.
This procedure will erase the log of the 50 previous
communications.
To prevent this error
If automatic POP reception is carried out while there is no
mail, the log will also be erased.
Regularly delete the received e-mails from the mail server,
keeping the number of records on the log below 50.

|Konica FAX 993016
Time Between GMT
UserFunction 85
GMT isGreenwich MeanTime.
Use this function to set the difference between your
machine’s local time and GMT.
This value must be entered correctly, or e-mail headers will
be wrong.
If you need help in determining the difference between your
time and GMT, a good reference website may be found at
http://greenwichmeantime.com
Available settings are: 12 to -12, in one-hour increments.
The default setting is 0.
!In the United States, the difference is always a negative value.
Example: East Coast Standard Time is -5.
Text Print
UserFunction 86
This function determines if the body text of an e-mail is
printed.
If this function is set to ON, the text in e-mail is printed.
Available settings are: ON and OFF
The default setting is OFF.
!Only US-ASCII characters will print.
Any characters that cannot be printed are shown as spaces.
Text may not be printed or come out garbled, depending
on the mail client used.
Header Print
UserFunction 87
This function determines how the e-mail header is printed.
Text Print (User Function 86) must be ON for this setting
(Header Print) to be valid.
Available settings are: OFF, TYPE1, and TYPE2
OFF: Header does not print. The message and any TIFF
attachments print.
TYPE1: SUBJECT/FROM/TO information prints.
TYPE2: All header information prints. This information
includes all routing and server information.
The default setting is OFF.

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T.37Internet FAX User’s Guide 17
Coding Mode
UserFunction 88
This function determines the coding mode for the TIFF file
images sent by Internet Facsimile.
Available settings are: MH, MR, MMR.
Compression Rates:
MH low
MR medium
MMR high
The default setting is MH.
!Often, other manufacturers’Internet Fax products support only MH.
Extra Fine Mode
UserFunction 89
This function determines the scan resolution of the EX.FINE
mode for Internet Faxing.
Available settings are: 300 dpi or 600 dpi.
The default setting is 300.
IFAX Sender ID
UserFunction 90
This function determines if the sender ID is included with
images scanned by the Internet Fax.
Available settings are:ON or OFF.
The default setting is ON.
!The setting for this function always applies when using Internet Fax.
IFAX Sender ID (User Function 89) is independent from
SenderID On/Off(UserFunction23).
If you are using your fax as a scanner, turn this setting
off. This prevents the sender ID data from appearing in
scanned images.
Domain Name
UserFunction 91
This function is only used when setting up your fax machine
as a gateway for relay fax. This is also known as an off-ramp.
This setting is required when forwarding e-mail received by
SMTPtoPSTN/ISDN.

|Konica FAX 993018
Data is received only from the registered (programmed)
domain names.
Example
If you register network.com, only the e-mail from domain
network.com or its sub-domain will be received and
forwarded.
!Domain Name (User Function 91), is only used when setting up your fax machine as a gateway for relay fax.
DomainName Restrictions
••
••
•Up to five (5) domain names may be registered.
••
••
•Each domain name may be up to 64-characters long.
••
••
•When a SMTP reception request is received, the e-mail
will be received only if the sender’s domain name
matches one of the registered domain names. If there is
no match, your fax machine assumes that the e-mail
cannot be received. Reception does not occur.
••
••
•You may use Latin letters, numbers and symbols while
registering the domain name.
To enter symbols, use either one-touch key 20 or key “0”
of the numeric ten-key pad.
The symbols that can be used are:
! # & ’ ( ) * + , - . / : ; = ? · @ ? ” _ % ~
The “~” (tilde) symbol will appear on the display as “-1”.
Both uppercase and lowercase letters can be used.
To change the case, press the CAPS key
(one-touch key 31).
Message Disposition Notification (MDN)
UserFunction 92
!Some mail clients and Internet Fax products currently on the market cannot receive this MDN format
correctly.
!MDNvs.DSN
MDN: you receive a confirmation that your message
was received by the destination mail server.
DSN: you receive a confirmation that your message was
opened by the person you sent it to (the recipient).
All systems involved in the communication must support
MDNandDSN.