Konica Minolta 9825 User manual

Recycled paper is used for the inside pages of this book.
Konica Fax 9825
User’s Manual

© 1998 by Konica Business Technologies, Inc.
MAINTENANCE AGREEMENT
The KONICA Fax 9825 will give you many years of trouble-free service. To ensure high quality
copying performance and to prevent premature wear and failure of precision parts. and
components, periodic cleaning and routine adjustments should be scheduled.
We recommend that you contact your service center to discuss the benefits and advantages of
Konica’s Customer Service Maintenance Agreement and to be shown how a maintenance plan
can be tailored to your individual copying needs.
NOTICE:
Konica Business Technologies, Inc. has made every effort to ensure that the information in this
manual is complete and accurate. However, constant efforts are also being made to improve and
update the product. Therefore, Konica Business Technologies shall not be liable for errors in this
manual or for any consequential damages resulting from the use of this manual. The information
contained herein is subject to changes without notice.
WEB SITE:
www.konicabt.com
FEDERAL OR STATE STATUTES MAY PROHIBIT THE COPYING OF CERTAIN
DOCUMENTS OR INFORMATION, RESULTING IN FINES OR IMPRISONMENT FOR
VIOLATORS.
MANUAL PART NUMBER:
OP-01-FAX9825
CORRESPONDENCE:
Correspondence regarding this manual may be mailed to the address shown below.
KONICA BUSINESS TECHNOLOGIES, INC.
DIGITAL SYSTEMS SOLUTIONS GROUP & NEW PRODUCT DEVELOPMENT
500 DAY HILL ROAD
WINDSOR, CT 06095

Quick Table of Contents
iii
Contents
Part 1: Gettin
g
Started 1
Operatin
g
Notices 1
How to Use the Manual 9
Chapter 1 Installin
g
and Settin
g
up the Machine 11
Chapter 2 Gettin
g
to Know the Machine 29
Chapter 3 Job Status and Memory 41
Part 2: Copyin
g
47
Chapter 4 Copyin
g
a Document 47
Part 3: Faxin
g
53
Chapter 5 Dialin
g
Methods 53
Chapter 6 Sendin
g
a Fax 61
Chapter 7 Receivin
g
a Fax 77
Chapter 8 Pro
g
rammin
g
the Fax Phonebook 89
Chapter 9 Pollin
g
- Retrievin
g
Remote Documents 101
Chapter 10 Mailbox 109
Chapter 11 Printin
g
Reports 115
Part 4: PC Connectivity 129
Chapter 12 PC Connectivity Software 129
Chapter 13 Printin
g
from the PC 137
Chapter 14 Usin
g
the Machine on a Network 141
Part 5: Supervisor Functions 143
Chapter 15 Accessin
g
the Supervisor Menu 143
Part 6: Technical Information 159
Chapter 16 Troubleshootin
g
and Maintenance 159
Chapter 17 Specifications 183
Index 193

iv
Konica Fax 9825 User’s Manual

Detailed Contents
v
Contents
Contents
Operatin
g
Notices 1
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to Use the Manual 9
Chapter 1: Installin
g
and Settin
g
up the Machine 11
Where to Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
What You May Need To Install. . . . . . . . . . . . . . . . . . . . . . . . 13
Konica Fax 9825 Backup Batteries . . . . . . . . . . . . . . . . . . . . 13
Setting up the Konica Fax 9825 . . . . . . . . . . . . . . . . . . . . . . . 13
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Second Paper Cassette . . . . . . . . . . . . . . . . . . 23
Chapter 2: Gettin
g
to Know the Machine 29
Machine Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Konica Fax 9825 Control Panel Keys. . . . . . . . . . . . . . . . . . . 34
Using the Machine Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Help Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Konica Fax 9825 Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Multi-Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 3: Job Status and Memory 41
Document Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Idle Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Job Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printing the First Page of a Pending Job . . . . . . . . . . . . . . . . 43
Canceling a Pending Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Clearing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
If Memory is Full. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 4: Copyin
g
a Document 47
Load a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Copying Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Copy Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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Konica Fax 9825 User’s Manual
Detailed Contents
Contents
Chapter 5: Dialin
g
Methods 53
Keypad Dialing (Control Panel) . . . . . . . . . . . . . . . . . . . . . . . 53
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manual Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Last Number Redialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Group Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Linked Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Pauses and other Dial Options. . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 6: Sendin
g
a Fax 61
Loading a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Automatic Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Broadcast Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Scheduling Faxes for a Delayed Start . . . . . . . . . . . . . . . . . . 65
Sending Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Manual Send with Voice Contact . . . . . . . . . . . . . . . . . . . . . . 66
Canceling a Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Communication Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Outgoing Faxes Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 7: Receivin
g
a Fax 77
Answering Fax Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Receive To Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Confidential Receive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Reducing Faxes to Fit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Fax Copies, Collation, and Paper Trays. . . . . . . . . . . . . . . . . 84
Pager Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 8: Pro
g
rammin
g
the Fax Phonebook 89
What is the Phonebook? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Creating Individual Cell Entries . . . . . . . . . . . . . . . . . . . . . . . 90
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Programmable One-Touch Keys . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 9: Pollin
g
- Retrievin
g
Remote Documents 101
Preparing a Document to be Polled (Poll-Out). . . . . . . . . . . 101
Retrieving Remote Documents (Poll-In). . . . . . . . . . . . . . . . 103
Delayed Polling (Poll-In). . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Continuous Polling (Poll-In) . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cancel a Polling Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Detailed Contents
vii
Contents
Retrieving Confidential Documents with DTMF . . . . . . . . . . 106
Chapter 10: Mailbox 109
Mailbox Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Store Document in Local Mailbox. . . . . . . . . . . . . . . . . . . . . 110
Print Mailbox Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Erase Mailbox Content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Mailboxes and DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Chapter 11: Printin
g
Reports 115
Report Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Report Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Fax Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Usage Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Machine Status Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Chapter 12: PC Connectivity Software 129
Hardware Requirements & Installation. . . . . . . . . . . . . . . . . 129
Software Requirements & Installation . . . . . . . . . . . . . . . . . 129
Konica Fax 9825 Configuration Program . . . . . . . . . . . . . . . 131
Scanning Documents Using Twain. . . . . . . . . . . . . . . . . . . . 134
Sending Faxes Via Class 1 or 2 Software . . . . . . . . . . . . . . 135
Chapter 13: Printin
g
from the PC 137
Parallel Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Installing the Konica Fax 9825 Print Driver . . . . . . . . . . . . . 137
Printing with the Konica Fax 9825 . . . . . . . . . . . . . . . . . . . . 137
Printer Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using the Manual Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Chapter 14: Usin
g
the Machine on a Network 141
Network Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Network Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Chapter 15: Accessin
g
the Supervisor Menu 143
Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Setting the Machine ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Speed Dial Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Pause Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Listen to Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Button Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Alarm Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

viii
Konica Fax 9825 User’s Manual
Detailed Contents
Contents
Ring Sound. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Mail/Poll/Relay Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Timestamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Remote Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Chapter 16: Troubleshootin
g
and Maintenance 159
Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Solving Problems with Your Machine. . . . . . . . . . . . . . . . . . 160
Problem Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Maintaining Your Konica Fax 9825. . . . . . . . . . . . . . . . . . . . 178
Service Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Shipping Your Konica Fax 9825. . . . . . . . . . . . . . . . . . . . . . 180
Consumables and Replacement Parts. . . . . . . . . . . . . . . . . 181
Chapter 17: Specifications 183
Index 193

1
1Getting Started
Operatin
g
Notices
Your machine and supplies have been designed and tested to meet strict safety
requirements. These include safety agency examination and approval, and compliance
toestablishedenvironmentalstandards.Pleasereadthefollowing instructionsandrefer
to them as needed to ensure the continued safe operation of your machine.
Follow all warnings and instructions marked on, or supplied with, the product.
Unplug this machine from the wall outlet before cleaning. Always use materials
specifically designated for this machine. Use of other materials may result in poor
performance and could create a hazardous situation.
Do not use this machine near water, wet locations, or outdoors.
Do not place this machine on an unstable cart, stand, or table. The machine may fall,
causing personal injury or serious damage to the machine.
This machine is equipped with a 3-wire, grounding type plug (that is, a plug having a
third grounding pin). This plug will only fit into a grounding type power outlet. This is a
safety feature. To avoid the risk of electric shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the outlet. Never use a ground
adapter plug to connect the machine to a power source receptacle that lacks a ground
connection terminal.
This machine should be operated from the type of power source indicated on the
markinglabel. Ifyou arenotsureof thetype ofpower available,consult yourlocal power
company.
Do not allow anything to rest on the power cord. Do not locate the machine where
persons will step on the cord.
Use of an extension cord with this machine is not recommend or authorized. Users
should check building codes and insurance requirements if an extension cord is to be
used. Ensure that the total of the ampere ratings does not exceed the extension cord
ampere rating. Make sure that the total of all products plugged into the wall outlet does
not exceed the outlet rating.
Slots and openings in the cabinet and in the back and bottom of the machine are
provided for ventilation. To ensure reliable operation of the machine and to protect it
from overheating, these openings must not be blocked or covered. The machine should
never be placed near or over a radiator or heat register. This machine should not be
placed in a built-in installation unless proper ventilation is provided.
Never spill liquid of any kind on the machine.
Never remove any covers or guards that require a tool for removal. There are no
operator serviceable areas within these covers.

2
Konica Fax 9825 User’s Manual
Never defeat interlock switches. Machines are designed to not allow operator access to
unsafe areas. Covers, guards, and interlock switches are provide to ensure that the
machine will not operate with covers opened.
WARNING:Duringnormaloperation,this machinewill produceozone gas.The amount
of ozone produced does not present a hazard to the operator. However, it is advisable
that the machine be operated in a well-ventilated area.
Data Cou
p
ler Information
The Konica Fax 9825 machine contains an internal data coupler. Its use is restricted by
the FCC (Federal Communication Commission). To comply with the FCC rules, you
must carefully read and follow the instructions listed below.
This equipment complies with Part 68 of the FCC rules. On the rear of this equipment
is a label that contains, among other information, the FCC registration number and the
Ringer Equivalence Number (REN). If requested, provide this information to your
telephone company.
The REN is useful to determine the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your number is called. In
most, but not all areas, the sum of the RENs of all devices should not exceed five (5).
To be certain of the number of devices you may connect to your line, as determined by
the REN, you should call your local telephone company to determine the maximum
REN for your calling area.
WARNING: Ask your local telephone company for the modular jack type installed on
your line. Connecting this machine to an unauthorized jack can severely damage
telephone company equipment. You, not Konica, assume all responsibility and/or
liability for any damage caused by the connection of this machine to an unauthorized
jack.
You may safely connect the machine to the following standard modular jack: USOC RJ-
11C. Use the standard line cord (with modular plugs) provided with the installation kit to
connect it.
Do not connect this machine to a party or coin operated phone line.
Repairs to the machine should only be made by Konica or an authorized Konica service
agency or dealer. This applies at any time during or after the service warranty period. If
unauthorized repair is performed, the remainder of the warranty period is null and void.
If you find the telephone line is damaged or the telephone company notifies you that
your machine is causing damage, disconnect the machine from the telephone line and
call for service. Do not reconnect the machine until necessary repairs are made.

3
Operating Notices
The telephone company, where practical, will notify you when they need to temporally
disconnect service. However, if action is reasonable and necessary, but prior notice is
not practical, they may still temporarily disconnect your service. In such cases they
must:
♦Immediately notify you of their temporary action.
♦Reconnect service when the source of damage is removed.
♦Inform you of your rights to bring a complaint to the FCC under FCC rules.
The telephone company may make changes to its communications facilities,
equipment, operations, or procedures. Such action must be reasonable, required in the
operation of their business, and consistent with FCC rules. They must give your prior
written notification if the changes can:
♦Make your machine incompatible with their equipment,
♦Require modification or alteration of the machine,
♦Otherwise physically affect performance of the machine.
Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15, Subpart B of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operatedin aresidential environment. Thisequipment generates,uses, and canradiate
radio frequency energy. If not installed and used in accordance with the instruction
manual, it may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
♦Reorient or relocate receiving antenna.
♦Increase the separation between the equipment and receiver.
♦Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
♦Consult the dealer or an experienced radio/TV technician for help.
Modifications
Changes or modifications not expressly approved by Konica Incorporated could void
the user’s authority to operate the equipment.

4
Konica Fax 9825 User’s Manual
Telephone Consumer Protection Act of 1991
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone fax
machine unless such message clearly contains, in a margin at the top or the bottom of
each transmitted page or on the first page of the transmission, the date and time it is
sent and an identification of the business or other entity, or other individual sending the
message, and the telephone number of the sending machine or such business, other
entity, or individual.
To comply with this law, you must enter the following information in your fax unit:
♦Date and time
♦Name and telephone number which identify the source of your fax transmission.
Canadian Certification
The Canadian Department of Communications Label on the machine identifies certified
equipment. This certification means the equipment meets certain telecommunications
networks protective, operational and safety requirements. The Department does not
guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. In some cases, the
company’s inside wiring associated with a single line individual service may be
extended by means of a certified connector assembly (telephone extension cord).
The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
WARNING: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority or electrician, as
appropriate.
The load number (LN) assigned to each machine device denotes the percentage of the
total load to be connected to a telephone loop which is used by the device, to prevent
over loading. The load number is 5. The termination on a loop may consist of any
combinationofdevices subjectonlyto therequirementthat thetotalof theloadnumbers
of all the devices does not exceed 100.

5
Operating Notices
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Cet appareil numérique est conforme aux limites d’émission de bruits radioélectriques
pour les appareils de classe A stipulées dans le Règlement sur le brouillage
radioélectrique du ministère des Communications du Canada.
Australian Certification
♦The CE will not cause harm or damage to a PTN if any of the following events
occurs, or a consequential event occurs:
(a) failure or partial failure of any mechanical or electrical component in the CE; or
(b) failure or partial failure of any power supplies to the CE (including both an AC
mains supply and a local battery supply); or
(c) incorrect manual operation of the CE; or
(d) operation of the CE outside the operating range of voltage and environmental
conditions specified by the manufacturer.
♦The line cord and plug meet the requirements of TS008 [5].
♦Thisdevicemaybesubject toringing orbelltinklewhencalls aremade fromanother
device on the same line.
New Zealand Certification
Pursuant to PTC 200 clause 2.2, this equipment has been tested and found to comply
with PTC 101 Parts A & B. Software revision level 1.30, residing in U12, was used
during the testing and evaluation of the equipment.
Pursuantto PTC 200 clause8.1.7,this equipment shall notbe set up tomake automatic
calls to the telecom “111” Emergency Service. Neither should this equipment, under
anycircumstances, beusedinanyway thatmay constitutea nuisanceto otherTelecom
customers. Pursuant to clause 7.5.2(4), this device may be subject to ringing or bell
tinkle when calls are made from another device on the same line. If this occurs, the
problem SHOULD NOT be referred to the Telecom Faults Service. This equipment
does not perform LD dialling as Telecom now “strongly discourages decadic signalling”
(c5.4.1(1)).
Pursuant to PTC 200, clause 5.6.5(3), access to the PSTN from a Centrex extension
usually involves the use of a prefix digit ‘1’ in exactly the same way as that commonly
used on PABX extensions. Regarding Non-code Access, users should be aware that
thenumber displayed onthe ‘header’ ofthe fax transmissionmaynot beidentical to that
of the originator due to the ‘non-code access’ facility provided by some carriers (see
also clause 5.6.3).

6
Konica Fax 9825 User’s Manual
Safety
Safety
Installation Hints
♦Install your Konica Fax 9825 in a dust-free location away from direct sunlight.
♦Do not plug your Konica Fax 9825 into a power source shared by noise-producing
equipment (i.e., air conditioners, etc.).
♦Leave electronic adjustments to authorized service personnel.
Toner Cartrid
g
e and Ima
g
e Drum Unit Handlin
g
♦Leaveunusedtoner cartridgesand imagedrumunits intheirpackagesuntilneeded.
When replacing a cartridge or unit, re-use the packaging to dispose of the old
cartridge or unit.
♦Do not expose these components to light for long periods of time. Never expose the
green drum (inside the electrophotographic image drum unit) to direct sunlight.
♦Always hold the image drum unit by the ends - never by the middle. Never touch the
green drum inside the unit.
♦Use care when removing the toner cartridge. Do not let it touch your clothing or
porous materials. The toner powder can cause permanent stains.
♦Small amounts of toner can be readily removed with soap and cold water. Using
heated water will make removing the toner much more difficult.
Toner First Aid Measures
EYE: Flush eyes with plenty of water. If symtoms occur, get medical attention.
SKIN: Wash with water and mild soap.
INGESTION: Wash out mouth with water. Drink one or two glasses of water. If
symptoms occur, get medical attention.
INHALATION: Remove victim to fresh air. If symptoms occur, get medical
attention.
Operation and Maintenance
♦Use a dry cloth to clean the control panel and the main body of the unit.
♦Do not lubricate moving parts yourself.
♦Pull out the AC plug before trying to remove any objects that may have fallen into
the machine.
♦Immediately disconnect the Konica Fax 9825 if it becomes physically damaged and
arrange for its repair or disposal.

7
Operating Notices
Safety
♦WhenrelocatingyourKonica Fax9825,always disconnectthetelephoneline before
disconnecting the power cord; then reconnect the power cord.
♦This machine is not intended to be used in parallel with any other telephone devices.
European Safety Instructions
1Carefully read all of these instructions.
2Save instructions for later reference.
3Follow all warnings and instructions which are marked on the product.
4Unplug this product from the main power and telephone line socket before
cleaning. Use only a damp cloth for cleaning, no solvents or aerosols.
5Do not use this product near water, wet locations or outdoors.
6Do not place this product on an unsuitable stand or table. The product could fall
causing personal injury or serious damage to the machine.
7Do not cover any slots or openings used for ventilation. Do not place the product
near a heater.
8This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your dealer
or local electricity board or power company.
9This product is equipped with a 3-wire grounding plug (i.e. a plug having a third
groundingpin). This plug willonlyfit into a grounding(earth) type power outlet.This
is a safety feature. If you are unable to insert the plug into the outlet, contact your
electrician in order to replace your obsolete socket. You risk electric shock if you
attempt to defeat the purpose of an earthed plug.
10 Do not allow anything to rest on the power cord. Do not locate this product where
persons will walk on the cord.
11 If an extension cord is used with this product, make sure that the total ampere
ratings on the products plugged into the extension cord does not exceed the exten-
sion cord ampere rating. Also, make sure that the total current of all products
plugged into the wall or floor socket does not exceed the socket rating.
12 Never push objects of any kind into the product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in risk of fire or
electric shock. Never spill liquid of any kind on the product.
13 Donotattempt to service this productyourself,as opening or removing coversmay
expose you to dangerous voltage points or other risks. Refer all machine mainte-
nance to authorized service personnel.
14 Use of an extension cord with this machine is not recommended or authorized.
Users should check building codes and insurance requirements if an extension
cord is to be used.
15 Never remove any covers of guards that require a tool for removal. There are no
operator serviceable areas within these covers.

8
Konica Fax 9825 User’s Manual
Safety
16 Unplug this product from the main power and telephone line sockets, and refer
servicing to qualified service personnel under the following conditions:
♦When the main power cord is frayed or the plug is damaged.
♦If liquid has been spilled into the product.
♦If the product has been exposed to rain or water.
♦If the product does not operate normally when the operating instructions are
followed. Adjust only those controls that are covered by the operating instructions
since improper adjustments of those controls may result in damage and will often
require extensive work by a qualified technician to restore the product to normal
operation.
♦If the product has been dropped or the cabinet has been damaged.
♦If the product exhibits a distinct change in performance, indicating a need for
service.
WARNING:
During normaloperation,thismachinewill produceozone gas.The amount
of ozone does not present a hazard to the operator. However, it is advisable that the
machine be operated in a well ventilated area.
CAUTION:
Replace batteries only with the same or equivalent type recommended by
the manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.
CE Mark
The Konica Fax 9825 complies with the EU recommendations covering the CE mark.
More specifically it complied with the following standards:
EN55022 EN50082-1 EN60950 EN41003
following the provisions of Low Voltage Directive 73/23/EEC and EMC 91/263/EEC

9
How to Use the Manual
This manual describes how to set up, operate and maintain the Konica Fax
9825.Toensureproperoperation, be suretobecomefamiliarwith the contents
of this manual before using the machine.
Information about the different functions of the Konica Fax 9825 are grouped
together in this manual. Some functions are covered by a single chapter,
others by a number of chapters.
Part 1: Getting Started covers installation and setup and provides an
overview of the Konica Fax 9825.
Part 2: Copying explains how to copy documents using the Konica Fax
9825.
Part 3: Faxing explains how to send and receive faxes. In addition, it
explains how to use the phonebook, polling, mailboxes, and reports about
faxing and machine status.
Part 4: PC Connectivity explains how to use the Konica Fax 9825 with a
PC as a printer, scanner, and PC fax machine.
Part 5: Supervisor Functions covers functions that can be made acces-
sible only to a supervisor.
Part 6: Technical Information provides troubleshooting techniques and
technical information about the machine.
When procedures in this manual instruct you to enter data, press the keys on
the control panel keypad to enter the characters. When a procedure instructs
you to press a specific key, that key is called out in bold letters. For example,
a procedure step may instruct you to “Press Menu”.
Italic text
denotes references to sections of the manual.
All Special Information Notes will be in italics and will appear with the
checkmark symbol.

10
Konica Fax 9825 User’s Manual
The LCD panel displays information for the user. This manual presents
displayed information as a sample of what you may experience.
Here is an example of an LCD display:
_______Time________
Time display:
¾12 Hour
Press Æ, then ENTER
When entering data into the LCD window you may be instructed to use the Å
or Ækeys which are located directly beneath the LCD window. You will use
these keys to toggle certain menu selections.
FastAccess
When a particular menu feature or option is described throughout the manual
it will be accompanied by a FastAccess code. This code simply represents the
sequential key actions needed to access that particular menu.
For example, the FastAccess code to access the Fax Phonebook menu to add
an Individual phone number is M231. The Mstands for the Menu key. To use
this code you would press the Menu key then enter the number sequence 231
on the numeric keypad.

11
Chapter 1
1
Installin
g
and Settin
g
up
the Machine
This chapter includes the basic procedures for setting up the machine.
Where to Install
Factors to consider when selecting the area in which you wish to set up the
Konica Fax 9825 are shown below:
♦Install your machine in a dust-free location away from direct sunlight.
♦Be sure to allow several inches on each side of the fax machine to ensure
adequate ventilation.
♦Make sure that both power and telephone outlets are available nearby.
♦Make sure that the PC which will be connected is nearby.
♦Choose an area where the humidity is between 20% and 80%, and where
the temperature is between 10C/50F and 32C/90F.

12
Konica Fax 9825 User’s Manual
Installing and Setting up the Machine
Unpacking
Unpackin
g
When unpacking the equipment, you should find the following items:
♦Konica Fax 9825 Multifunction Machine
♦Konica Fax 9825 User Manual (this manual)
♦Image Drum Unit (installed in machine)
♦Konica Fax Toner Cartridge
♦Document Stacker
♦Power Cord
♦Telephone Cord
♦2 Disks for PC Connectivity
♦One-Touch Labels (2)
Konica Fax 9825
Multifunction Machine
Konica Fax 9825 User Manual
(this manual)
Image Drum Unit
(installed in machine)
Konica Fax Toner
Cartridge
Document
Stacker
Power Cord
Telephone Cord
2 Disks for PC
Connectivity
One-Touch
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