Kortho GraphicJet X Series User manual

MANUAL
GraphicJet X-series
Edition: H550 AE Rev.:001
English
kortho

kortho KGJ X18 H550 AE Rev.: 001
ii
bv korthofah
P.O. box: 3040
2220 CA, Katwijk
The Netherlands
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Internet: www.kortho.com,www.kortho.eu
Document date: 01/02/2016
Manual: H550 AE KGJ TSC20 EN 001.doc
Number of pages: 178
The basis for this manual is:
Series: KGJ X18
Production year: 2013
Original language: English
Standard models: KGJ X18 + TsC20
QiC Control version: V1.0-13032015a
Copyright

2016 bv korthofah
All Rights Reserved
The kortho logo and the bv Korthofah logo are trademarks of Korthofah BV. All other brand and product
names in this manual are the trademarks or registered trademarks of their respective holders.
Printed in the EC 2016
In light of continuous development and improvement, Korthofah BV reserves the right to modify the
specifications without prior notice. The figures printed in this manual may slightly differ from the Kortho
GraphicJet. Information in this document is subject to change without notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, without the written permission of Korthofah BV.

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Preface
Welcome to the GraphicJet X18-series manual.
Read the manual before you start and read it carefully. This will avoid unnecessary problems and loss of
performance.
This manual is meant for all personnel who are involved with the GraphicJet X18-series. The purpose of this
manual is to get familiar with the GraphicJet X18-series. This involves operational, safety, transport &
storage, installation, commissioning, fault diagnosis and maintenance instructions.
All personnel must read the first four sections named INTRODUCTION, TECHNICAL DESCRIPTION,
PRINT PROCESS DESCRIPTION and SAFETY. The other sections provide instructions or information for
different aspects of the GraphicJet X18-series.
Keep this manual on a sensible and safe place for future use.
Contact Korthofah BV or your local distributor if you have any questions.
Conventions in this manual:
The GraphicJet X18-series will be referred to as the printer.
Any material the printer is used to print on is called substrate.
The customer is the person or company who is the owner of the printer.
Follow the instruction order as indicated when you carry out any of the procedures described.
Instruction format:
1. Instruction. Comment(s).
a. Sub-instruction. Comment(s).
b. Sub-instruction. Comment(s).
2. Instruction. Comment(s).
Symbols in this manual
In this manual, the following symbols are used:
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions are not followed,
could result in death or serious injury.
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions are not followed, may
result in minor or moderate injury or damage to property.
The statements above are notes for your safety.
Beware:
A notice with useful information for the user in relation to the product. It attends the user to
possible problems.
Note:
Gives the user suggestions and helps the work to be carried more rapidly.
i

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Glossary
Bitmap: A data file or structure. A set of bits that represents a graphic image, with each bit
or group of bits corresponding to a pixel in the image.
Datum: Drawing term for a fixed reference point from which measurements are taken.
Encoder: This is a shaft encoder. It converts shaft rotations to pulses for accurate and precise
measurements. The encoder generates pulses from which the control unit can
extract the product speed information in order to match the print speed.
Host: A machine or production system that handles the product or substrate and can be
connected by an interface to the printer, e.g. a printer alarm to stop the machine.
Label: A design file from which the printer generates the bitmap to print. This design file
can contain a unique combination of text, numeric, date, time, barcode and/or
graphical items.
Pixel: A pixel is the smallest portion of a bitmap. For a printer one pixel represents one
dot.
Print: The result of printing a label on a substrate.
Print memory: Memory on the CPU board in which the labels, fonts and graphics can be stored.
From this memory labels can be selected for printing (stored in the label memory).
Print request: A signal generated by a sensor or host machine. It is a trigger to start a print cycle.
Print cycle: The moment from which the printer accepts a print request until the printer is
ready to accept a new print request.
Product: In this manual, the substrate the printer prints on, e.g. a box, package etc.
Sensor: A product detection device connected to the control unit, usually a photocell.
Substrate: This is the material of a product to print on, e.g. cardboard, wood, paper,
packaging foil.

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Table of contents
Preface..................................................................................................................................iii
Symbols in this manual.........................................................................................................iii
Glossary................................................................................................................................iv
Table of contents ...................................................................................................................v
1INTRODUCTION
1.1 Qualified personnel............................................................................................................ 1-1
1.2 Elementary personal protection......................................................................................... 1-1
1.3 Intended Use ..................................................................................................................... 1-1
1.4 Specifications..................................................................................................................... 1-2
1.4.1 Coding unit ....................................................................................................... 1-2
1.4.2 Control unit....................................................................................................... 1-3
1.4.3 Ink..................................................................................................................... 1-3
1.4.4 Label features................................................................................................... 1-4
1.4.5 Life span........................................................................................................... 1-5
1.4.6 Electrostatic charge.......................................................................................... 1-5
1.4.7 Shock & vibration ............................................................................................. 1-5
2TECHNICAL DESCRIPTION
2.1 The print system................................................................................................................ 2-1
2.2 Coding unit......................................................................................................................... 2-2
2.3 Control unit......................................................................................................................... 2-4
2.4 Sensors.............................................................................................................................. 2-5
2.4.1 Photocell........................................................................................................... 2-5
2.4.2 Encoder............................................................................................................ 2-5
2.5 Label design ...................................................................................................................... 2-6
2.5.1 Integrated label design program ...................................................................... 2-6
2.5.2 NiceLabel ......................................................................................................... 2-6
3PRINT PROCESS DESCRIPTION
3.1 Print cycle .......................................................................................................................... 3-1
3.2 Printhead............................................................................................................................ 3-1
3.3 Ink system.......................................................................................................................... 3-2
3.4 Spit and tickle function....................................................................................................... 3-2
3.5 User interface .................................................................................................................... 3-2
3.5.1 Menu structure ................................................................................................. 3-3
3.5.2 LED indicators on control unit .......................................................................... 3-3
3.5.3 Keyboard.......................................................................................................... 3-3
3.5.4 System information........................................................................................... 3-8
3.5.5 Menu structure ................................................................................................. 3-9
4SAFETY
4.1 Control unit......................................................................................................................... 4-1
4.1.1 General information.......................................................................................... 4-1
4.1.2 Power supply.................................................................................................... 4-1
4.1.3 Precautions before power-up........................................................................... 4-2
4.1.4 Precautions when opening the control unit...................................................... 4-2
4.2 Anti-static precautions ....................................................................................................... 4-3

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4.2.1 Printhead ..........................................................................................................4-3
4.2.2 Printed circuit boards........................................................................................4-3
4.3 Ink and solvent...................................................................................................................4-3
4.3.1 General safety measures .................................................................................4-3
4.3.2 First aid measures............................................................................................4-4
4.3.3 Warning labels..................................................................................................4-4
4.3.4 Caution labels...................................................................................................4-4
5TRANSPORT & STORAGE
5.1 Printer equipment...............................................................................................................5-5
5.1.1 Shipping and handling......................................................................................5-5
5.1.2 Pre-transport procedure ...................................................................................5-5
5.1.3 Pre-storage procedure......................................................................................5-6
5.2 Ink and solvent...................................................................................................................5-7
5.2.1 Handling and storage .......................................................................................5-7
5.2.2 Transport information .......................................................................................5-8
6INSTALLATION
6.1 Requirements.....................................................................................................................6-1
6.1.1 Provided by the customer:................................................................................6-1
6.1.2 Equipment.........................................................................................................6-1
6.1.3 Optional parts ...................................................................................................6-1
6.2 Unpacking..........................................................................................................................6-2
6.2.1 Codingunit.........................................................................................................6-2
6.2.2 Control unit .......................................................................................................6-3
6.2.3 Encoder (Optional) ...........................................................................................6-3
6.2.4 Ink set...............................................................................................................6-4
6.3 Coding unit mounting options ............................................................................................6-4
6.3.1 Distance between front plate and product........................................................6-4
6.3.2 Ink reservoir......................................................................................................6-4
6.3.3 Ink reservoir orientation....................................................................................6-5
6.3.4 Printhead rotation .............................................................................................6-5
6.3.5 Radial printhead rotation ..................................................................................6-6
6.3.6 Axial printhead rotation.....................................................................................6-9
6.3.7 Radial and axial printhead rotation.................................................................6-11
6.4 Positioning the sensors....................................................................................................6-12
6.4.1 Photocell.........................................................................................................6-12
6.4.2 Print safety photocell (optional)......................................................................6-12
6.4.3 Encoder (optional) ..........................................................................................6-13
6.5 Mounting the control unit..................................................................................................6-13
7COMMISSIONING
7.1 Preparing the control unit...................................................................................................7-1
7.2 Filling the ink system..........................................................................................................7-2
7.3 Tuning the speed related parameters................................................................................7-4
7.3.1 Preparing for the first test print.........................................................................7-4
7.3.2 Tuning the test print with the encoder disabled................................................7-6
7.3.3 Tuning the test print with the encoder enabled ................................................7-7
7.4 General print parameter settings .......................................................................................7-7
7.4.1 Changing the print direction..............................................................................7-7
7.4.2 Changing the print rotation angle .....................................................................7-8
7.4.3 Setting the print request parameters................................................................7-8
7.5 Spit parameter settings......................................................................................................7-9
7.5.1 Setting the spit parameters...............................................................................7-9
7.5.2 Setting the ink low and ink out outputs...........................................................7-10
7.6 User settings....................................................................................................................7-11

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8OPERATION
8.1 Powering up....................................................................................................................... 8-1
8.2 Operational ........................................................................................................................ 8-2
8.2.1 Start printing..................................................................................................... 8-2
8.3 Operator data input............................................................................................................ 8-2
8.3.1 Text item input menu........................................................................................ 8-3
8.3.2 Date advance input menu ................................................................................ 8-4
8.3.3 Number start value input menu........................................................................ 8-4
8.4 Label management............................................................................................................ 8-5
8.4.1 Selecting a label for printing............................................................................. 8-5
8.4.2 Copying a label................................................................................................. 8-6
8.4.3 Moving a label .................................................................................................. 8-7
8.4.4 Deleting a label................................................................................................. 8-8
8.4.5 Editing a label................................................................................................... 8-9
8.4.6 Creating a label .............................................................................................. 8-10
8.4.7 Showing a preview ......................................................................................... 8-13
8.5 Filling the ink reservoir..................................................................................................... 8-14
8.5.1 Purging the printhead..................................................................................... 8-15
8.5.2 Priming the printhead..................................................................................... 8-16
8.6 Adjusting printer settings ................................................................................................. 8-17
8.6.1 System settings.............................................................................................. 8-18
8.6.2 Printer settings ............................................................................................... 8-21
8.6.3 Signal settings................................................................................................ 8-22
8.6.4 Network settings............................................................................................. 8-23
8.6.5 Label settings ................................................................................................. 8-24
8.6.6 Print settings................................................................................................... 8-26
9DIAGNOSTICS / TROUBLESHOOTING
9.1 Diagnostics ........................................................................................................................ 9-1
9.1.1 Test labels........................................................................................................ 9-1
9.1.2 Fonts................................................................................................................. 9-2
9.1.3 Test................................................................................................................... 9-5
9.1.4 Printer............................................................................................................... 9-6
9.1.5 Diagnostics....................................................................................................... 9-9
9.1.6 Graphics......................................................................................................... 9-10
9.2 Information....................................................................................................................... 9-13
9.2.1 General........................................................................................................... 9-13
9.2.2 Health............................................................................................................. 9-14
9.2.3 Backup............................................................................................................ 9-14
9.2.4 System Info .................................................................................................... 9-16
9.2.5 Report............................................................................................................. 9-16
9.2.6 Upgrade.......................................................................................................... 9-18
9.3 Fault finding ..................................................................................................................... 9-19
9.3.1 Control unit..................................................................................................... 9-19
9.3.2 Coding unit ..................................................................................................... 9-21
9.3.3 Print request signal sensor............................................................................. 9-22
9.3.4 Encoder.......................................................................................................... 9-22
9.4 Error/warning messages.................................................................................................. 9-23
9.5 Poor print quality.............................................................................................................. 9-23
9.5.1 General issues ............................................................................................... 9-23
9.5.2 Common print results..................................................................................... 9-24
10 MAINTENANCE
10.1 Quick and regular checks................................................................................................ 10-1
10.2 Nozzle maintenance ........................................................................................................ 10-1
10.3 Yearly maintenance......................................................................................................... 10-2

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10.4 Replacing parts of the printhead housing ........................................................................10-2
10.4.1 Anti-static precautions ....................................................................................10-2
10.4.2 Open the printhead housing...........................................................................10-2
10.4.3 Close the printhead housing...........................................................................10-3
10.4.4 Replacing the Printhead PCB.........................................................................10-3
10.4.5 Replacing the piezo printhead........................................................................10-4
10.4.6 Replacing the ink filter....................................................................................10-5
10.5 Updating system software................................................................................................10-5
11 DISMANTLING & DISPOSAL
11.1 Dismantling ......................................................................................................................11-1
11.1.1 System............................................................................................................11-1
11.1.2 Ink reservoir....................................................................................................11-1
11.1.3 Printhead housing...........................................................................................11-1
11.1.4 Control unit .....................................................................................................11-1
11.1.5 Sensor devices...............................................................................................11-1
11.1.6 Ink and solvent ...............................................................................................11-2
11.2 Disposal ...........................................................................................................................11-2
11.2.1 Disposal method.............................................................................................11-2
11.2.2 Waste separation............................................................................................11-2
Index
Keywords ............................................................................................................................... I
Figures .................................................................................................................................IV
Appendices
Appendix A Specifications....................................................................................................A-1
Appendix B Dimensions.......................................................................................................B-1
Appendix C Part lists & illustrations .....................................................................................C-1
Appendix D Connections......................................................................................................D-1
Appendix E NiceLabel driver tutorials..................................................................................E-1
Appendix F Quick reference ................................................................................................F-1
Appendix G Error list ........................................................................................................... G-1

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