Krown PP2000STD User manual

Model: PP2000STD, PP2000D, PP2000DLD
INSTRUCTION MANUAL
3408 Indale Road, Fort Worth, TX 76116
Voice: [phone]
TTY: [phone]
Videophone: [phone]
Fax: [phone]
E-mail: [email protected]
www.KrownMfg.com
Toll Free [phone]
6TH EDITION
PortaPrinter

INTRODUCTION
Welcome to state-of-the-art Telecommunications Devices for the Deaf manufactured
by the industry pioneer: Krown Manufacturing. For nearly three decades, Krown has
provided a full line of TDDs to meet the many individual needs of the deaf and hear-
ing impaired. Expert craftsmanship, superior design and affordable prices are what
Krown Manufacturing stands for.
Your new Porta Printer is the very latest in Krown technology. The unit is compact,
lightweight, portable and easy to use. This manual is set up so that you may
begin using your Porta Printer immediately, while you take your time and become
familiar with its many unique features.
A Quick reference Guide is for your convenience. It provides a summary of the features
that your Porta Printer offers. For quick reference, you may also consult your Porta
Printer’s built-in Help Menu. If you have any questions that this manual does not answer,
feel free to call our Customer Service Department toll-free at [phone].
Your Porta Printer comes with:
• Porta Printer PP2000
• Power Cord with AC Adapter
• Modular Cord (PP2000D)
• Instruction Manual
• Warranty Card
Krown
PortaPrinter
| Instructions | 6th Edition | September 2012
Krown Manufacturing, Inc.
3408 Indale Road, Fort Worth, Texas 76116
Voice: [phone] | TTY: [phone] | Videophone: [phone]| Fax: [phone]
E-mail: [e-mail] | Web site: www.KrownMfg.com
NOTE
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Our Mission is to improve the quality of life for people who are deaf and hard of hearing
by providing excellent telecommunication equipment for individuals,businesses, and
professionals in any place including homes, the work place, and in all public facilities.
Who are we?
We are the world’s largest and leading Deaf-owned manufacturer of telecommunica-
tions devices for the Deaf (TDD). Our headquarters are in Fort Worth, Texas. (USA)
Krown Manufacturing, Inc. has earned an excellent reputation for providing consum-
ers, corporations, health care centers, governments, hotels, schools, universities and
many other organizations with outstanding value and services.
At Krown, we...
• Sell • Rent/Lease
• Repair • Train
• Provide toll-free
ordering
• Include a fi rst rate warranty
and a support department
Krown Manufacturing will serve you better.
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TABLE OF CONTENTS
Introduction
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
i. Krown Keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
I. Getting Started
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
• To setup your PortaPrinter
• The Lights and Switches
• Electronic Voice
• Auto ID
• Battery Power Information
II. Using Your Porta Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
• Help Menu
• How to make and answer a TDD call
• Telephone Conversations
• To Answer a TDD Call
• Auto Alert Tone
• Printer ON/OFF (PP2000DLD Only)
• Emergency Call
• Making an Overseas call
• Auto Dial Texas Relay (PP2000D-TX Only)
III. Direct Connect Option - PP2000D
. . . . . . . . . . . . . . . . . . . . . . . . . . .
12
• Keyboard Dialing
• Tone/Pulse Dialing
• Acoustic/Direct Connect Mode Selection
• Using the PortaPrinter Auto-Answer Feature
• Using the clock and calendar
IV. How to use VCO and HCO
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
V. Multi-Wide Printing Feature
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
• Test Message
VI. Loading and Changing the Paper Roll
. . . . . . . . . . . . . . . . . . . . . . . .
18
VII. Using your Porta Printer 2000D with a Wireless Phone
. . . . . . . . . .
19
VIII. Take your PortaPrinter 2000 with you
. . . . . . . . . . . . . . . . . . . . . . .
21
FCC Required Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Technical Specifi cations
X. Important Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
• Taking Care of your TDD
• Troubleshooting
XI. Miscellaneous Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
• Commonly Used TDD Abbreviations
• Special TDD/TYY Operator Services
3
XI
.
MISCELLANEOUS INFORMATION
COMMONLY USED TDD ABBREVIATIONS
Users of TDDs often abbreviate commonly used words or expressions to save time.
The following abbreviations are a sampling of those most frequently used. It is com-
mon to omit punctuation.
ANS
. . . . . . . . . .
Answer R
. . . . . . . . . . . . . . .
Answer R
Answer R
Are
CUD
. . . . . . . . . . .
Could REC
. . . . . . . . . .
Receive
GA
. . . . . . . . .
Go Ahead SK
. . . . . . . .
Stop Keying
LTR
. . . . . . . . . . . .
LTR
LTR
Letter THRU
. . . . . . . . .
Through
MSG
. . . . . . . . .
Message THX
. . . . . . . .
Thank You
MIN
. . . . . . . . . . .
Minute U
. . . . . . . . . . . . . . .
You
NITE
. . . . . . . . . . .
Night UR
. . . . . . . . . . . . . .
Night UR
Night UR
Your
PLS
. . . . . . . . . . . .
Please WUD
. . . . . . . . . .
Would
QQ
. . . . . . . . . .
Question XOX
. . . . . .
Hugs & Kisses
SPECIAL TTY/TDD OPERATOR SERVICES [phone]
This special toll free TDD operator number can help you with
• Directory Assistance calls
• Credit card calls
• Collect calls
• Third party telephone calls
• Person to person calls
• Calls from a hotel or motel
• Calls from a coin phone (for collect, third party or credit card calls)
The TDD operator can also:
• Reach a number you have a problem getting
• Arrange credit on any misdialed numbers
• Report any problem with your telephone
• Check to see if a TDD is available at the number being dialed
• Tell you what a voice recording says if the number you dialed has an
answering machine.
Ask your telephone company for the booklet that tells you how to use TDD/TTY opera-
tor services.
24
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i.
PORTAPRINTER KEYBOARD
Most of the keys on your Porta Printer are same as the keys used on a typewriter,
but some are special and easily identifi ed and understood.
1
Q
A
-
Z X C V B N M , .
S D
$
" / : ; ?
! + = ' ( )
F G H J K L
W E R T Y U I O P
BACK
SPACE
REDIAL
AUTO
ANS
CODE
Printer
CLK/
CAL
PULSEFOR THE TELEPHONE COMMUNICATION IN DIRECT CONNECT, PRESS SPACE BAR.INT'L
CODE
SHIFTSHIFT
SK GA
CTRL
2 3 4 5 6 7 8 9 0
DIAL
RETURN
Used with another key to tell the Porta Print-
er to perform or set a particular feature. The
key must be pressed fi rst and held while an-
other key is pressed.
Controls the typing of an upper case
characters shown on the key (only upper
case letters will appear on the display.)
Moves the cursor (pointer) to the left or
right, one character at a time, for reading
and changing stored messages. During con-
versations, those keys are also used to gen-
erate GA and SK
Moves the cursor (pointer) one space forward.
Signals the printer or a TTY to begin a new line
on the paper. Also used to advance the paper
Moves the cursor one space backward.
CONTROL
SHIFT
ARROW KEYS
SPACE BAR
RETURN
BACK SPACE
RETURN
BACK
SPACE
SPACE
BAR
SK
GA
CTRL
SHIFT
SPECIAL PURPOSE KEYS
KEY NAME OPERATION DUTIES
4
X
.
IMPORTANT INFORMATION
TAKING CARE OF YOUR TDD
• CAUTION: The adapters are NOT interchangeable. You MUST use the adapter that
comes with your TDD.
• Be sure to turn your machine OFF when not in use.
• Keep your machine away from extreme temperatures - HOT or COLD.
• Avoid dropping or shaking the unit. Electronic devices are very fragile.
• Keep the unit as dust-free as possible. (Dust covers are available from
Krown Manufacturing.)
• NEVER run the printer without paper.
• NEVER pull the paper out without pressing the [RETURN] key.
• When traveling by air, carry your PortaPrinter in your carry on luggage.
TROUBLESHOOTING
Q: Sometimes nothing happens when my TDD is turned ON. Any suggestion?
A: Be sure the telephone cord is to your LEFT. Check the AC adapter/charger to
make sure it is properly connected to the Porta Printer.
Q: Why won’t my printer print?
A: Your paper may be install wrong. See page 29 for information on loading paper.
To test the printer, press and hold down the [CTRL] and [Q]
keys at the same time. A test message prints: “THE QUICK
BROWN FOX JUMPS OVER THE LAZY DOG 1234567890.”
To end the test, again press and hold the [CTRL] and [9]
keys at the same time.
Q
CTRL
+
9
CTRL
+
+
+
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CTRL
+
SHIFT
CTRL
+
RETURN
+
Turns prerecorded announcement on and off.
Set Date and Time
View Date and Time
Used to change the PortaPrinter 2000
to International (50 Baud) Operation.
ONLY USE FOR PP2000D & PP2000DLD
Used to select Pulse or Tone dial,
when available.
Allows you to call a phone number typed on
the keyboard or stored in the Directory.
Automatically dials 911 and allows you to
communicate with 911 operator.
Turns the Auto Answer feature on and off.
ONLY USE FOR SPECIAL ORDER TO ADD-IN
If you live in Texas, you can call direct to
Relay Texas by using this feature.
(Only use for PP2000DTX)
Turn on VCO mode or HCO mode
.
VOICE ON
SETS CLOCK
CLOCK &
CALENDAR
INTERNATIONAL
(LEFT ARROW)
TONE/PULSE
(RIGHT ARROW)
DIAL
EMERGENCY
DIAL
AUTO ANSWER
CALL RELAY
TX ONLY
VCO CALL
i
.
PORTAPRINTER KEYBOARD (CONT.)
KEY USED WITH CONTROL KEY (Found at top, bottom and right side of keyboard.)
KEY NAME OPERATION DUTIES
DIAL
SHIFT
+
SHIFT
CTRL
E
+
+
CTRL
0
+
SK
CTRL
+
GA
CTRL
SPACE
BAR
+
CTRL
RETURN
+
CTRL
R
+
CTRL
V
+
i
.
PORTAPRINTER KEYBOARD (CONT.)
5
NOTE: The CONTROL SHIFT function keys must be pressed at the same time. Hold the CONTROL, SHIFT
key down fi rst and press the special purchase key at the same time.
key down fi rst and press the special purchase key at the same time.
IX
. FCC R
EQUIRED INFORMATION
Your Porta Printer has been granted a registration number by the Federal Communications Commission un-
der Part 68 Rules ad Regulations for direct connection to the telephone lines. The FCC requires that you be
advised of the requirements involved with owning a telecommunications device.
1. Connect your Porta Printer to the nationwide telephone network through a telephone company-provided
registered jack. You Porta Printer cannot be plugged into a party line or directly connected to coin tele-
phone service: you must use the acoustic coupler in these instances.
2.
Before connecting your Porta Printer, the FCC requires that you notify your local phone company Business Of-
fi ce. Call or write your TDD operator. The phone number and address is in the front of your phone book.
Your phone company will want to know:
• Your phone number • Product name: Krown Porta Printer
• FCC registration number: B0487D-71481-DT-E • Ringer equivalence: 0.4A 0.7B
• Jack RJII RJI3
The FCC requires that you notify your local telephone company when you move your phone permanently.
3. Repair may be made only by Krown Manufacturing or authorized Krown service agencies. This applies at
any time during or after warranty. If any such unauthorized repair is performed, registration, connection
to the telephone lines and the remainder of warranty period all become null and void.
4. If your Porta Printer causes harm to the telephone network, the telephone company may temporarily dis-
continue your service. If possible, they will notify you in advance. But if advanced notice is not practical,
you will be notifi ed as soon as possible. You will be given the opportunity to correct the situation, and you
will be informed of your right to fi le a complaint with the FCC.
5. Your telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the proper functioning of your Porta Printer. If changes occur, you will be notifi ed in advance
to give you an opportunity to maintain uninterrupted service.
Krown Manufacturing, Inc.
3408 Indale Road, Fort Worth, Texas 76116
TECHNICAL SPECIFICATIONS
Keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47-key, 4-row keyboard
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14 function keys
Display
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20 character
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Blue/green vacuum fl uorescent
Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20/24/12 column multi-wide thermal printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer speed: 2 lines per second
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receive characters printed in ALL CAPITAL LETTERS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transmits characters printed in lowercase letters
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 1/4” wide paper
Communications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Baudot code, 45.5 Baud
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 start bit, 5 data bits, 1.5 stops bits
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
International (50 Baud) speed selectable
. . . . . . . . . . . . . . . . . . . . . . . . . . .
Acoustically coupled to round and rectangular handsets
Power
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AC charger/adapter: Model 48DT-7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UL listed
Battery
. . . . . . . . . . . . . . . . . . . . .
Customer replaceable Ni-Cad rechargeable battery pack
Physical Dimensions
. . . .
Size: W 9 1/2” (24.2mm), L 12 1/2” (32.5mm), H 2 3/4” (7mm)
Weight
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.92 lb.
22
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ii.
PORTA
PRINTER
FEATURES IDENTIFICATION
POWER
POWERPRINTER
ON
OFF
PHONE
Krown Manufacturing
Dual Phone Jacks
(Direct Connect Models)
Paper Cover
Thermal Printer
Visual Display
Printer Switch
Keyboard
AC Power Jack
Acoustic Coupler
Battery Pack
Phone Light
Power Light
Power Switch
KROWN - PP2000
6
VIII
. TAKE YOUR P
ORTAPRINTER WITH YOU
The PP2000D can operate from battery power, making your unit completely portable.
To use battery power, unplug the AC charger/adapter from the unit.
When the batteries are fully charged, the Porta Print-
er will operate for about 2 hours. The batteries will
automatically recharge whenever the unit is plugged
into the AC charger/adapter and the unit is turned
OFF.
If you are using your Porta Printer on battery power
and the red Power Light starts to fl ash on and off
(BRIGHT - dim - BRIGHT - dim), this shows that the
battery needs recharging. The light will fl ash for sev-
eral minutes. Then the Porta Printer will stop work-
ing. When this happens, you must change over to
AC power (house electricity) to continue using your
machine until you recharge the battery.
It is suggested that you exercise the battery in your
PortaPrinter at least once a month. That is, oper-
ate the unit on battery power until it needs recharg-
ing. Then recharge the battery by plugging in the AC
charger/adapter for 12 to 14 hours. (The unit must
be turned OFF in order to recharge.) Repeat this cy-
cle at least once a month. When used regularly in
this cycle at least once a month. When used regu-
larly in this cycle, the battery should last for about
three years.
The replaceable, sealed battery pack is a single unit
that contains the battery, connector and cover. This
unit is located on the underside of the Porta Printer
at the back of the unit. Replacement battery packs
are available from Krown Manufacturing or your local
Krown distributor.
To replace the battery pack, depress the thumb notch
in the center of the cover and slide the unit to the
back of the TDD. Carefully unplug the connector. Re-
place with a new battery pack unit.
21
PORTAPRINTER
PORTAPRINTER

I
.
GETTING
STARTED
TO SETUP YOUR PORTA PRINTER 2000D
Place your Porta Printer near your telephone. The power unit is connected to a regu-
lar power outlet and the Porta Printer is used with your telephone.
• Be sure that the ON/OFF switch on the TDD is OFF.
• Plug small end of adapter cord into small hole at back of TDD.
• Plug AC Adapter/Charger into an electrical wall-outlet.
• Keep both ends plugged in even when machine is not being used for a
telephone call.
If your PortaPrinter 2000D has the Direct Connect option, plug one end of your mod-
ular cord into the telephone wall jack. Plug the other end into either jack on the back
of your TDD. The second jack can be used to connect your telephone set or signaling
device to the PortaPrinter 2000D.
THE LIGHTS AND SWITCHES
Phone Light
Shows sounds heard on the telephone line.
Power Light
Show status of power. When the light shows:
STEADY = Power is ON
FLASHING = Low battery power
NO LIGHT = Power is OFF
Power Switch
This switch turns the power ON and OFF
Print Switch
This switch turns the printer ON and OFF.
PRINTER POWER
OFF
ON
POWER
PHONE
Krown Manufacturing, Inc.
7
VII. USING YOUR PORTAPRINTER WITH WIRELESS PHONE (CONT.)
USING YOUR PP2000D WITH A CORDLESS PHONE
You can connect your MP2000D to a cordless phone with a 2.5mm headset jack, and
enjoy the freedom of making a call around the house. Charge the cordless phone and
PP2000D at night to get them ready to use next day.
Making a cordless phone call with your TDD.
1. Connect the PP2000D to the cordless phone using the
2.5mm audible cable.
2. Turn on your PP2000D
3. Press ON or TALK button on your cordless phone and
watch “Phone” light on your TDD to make sure you
get a dial tone.
4. Dial number on your cordless phone.
5. If the other TDD or Relay agent picks up your call,
your PP2000D will display text message and the
communication link has begun.
TROUBLESHOOTING FOR TDD-WIRELESS CALL
There are many new technology that has been used to establish the wireless com-
munication link between your and the other TDD users, you will get some problems
sometimes by many causes.
Garbled Text:
It may be caused by lost, damaged or late signals sent through the
air to the receiver. It happens with any wireless call, even non-TDD calls,
and mainly caused by nature. Move your TDD and wireless phone to
where you can receive a strong and contact signal. If you use a cordless
phone refer to your owner’s manual to know how to switch channel or
move closer to the base to strengthen the signal. Always check to make
sure you have a good connection from the cable to the TDD and the wire-
less phone.
“Drop Call”:
It may occur when you are moving between 2 call towers or in
valleys, hills, and tunnels. Try to redial when you have a stronger signal
from your cell phone.
Feedback:
If you see your “Phone” light on your TDD on constantly, your PP2000D
is getting feedback. You may reduce the volume of your cell phone or
cordless phone down until the red light turns off and then increase it for
better receiving.
VII. USING YOUR PORTAPRINTER WITH WIRELESS PHONE (CONT.)
1. Connect the PP2000D to the cordless phone using the
2.5mm audible cable.
2. Turn on your PP2000D
3. Press ON or TALK button on your cordless phone and
watch “Phone” light on your TDD to make sure you
get a dial tone.
4. Dial number on your cordless phone.
5. If the other TDD or Relay agent picks up your call,
your PP2000D will display text message and the
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I. GETTING STARTED (CONT.)
ELECTRONIC VOICE
The Electronic Voice is a single prerecordd announcement that is stored in the
memory of your PortaPrinter 2000. The message is used for calling hearing people at
VOICE/TDD number. It tells them “Please use TDD for hearing-impaired caller.”
The prerecorded announcement will repeat until your TDD conversation begins (when
your TDD receives signals from another TDD). As soon as the other person begins
to type, the prerecorded announcement stops.
To turn the Electronic Voice ON or OFF
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice on. VOICE ON
will appear on the display screen.
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice off again.
VOICE OFF will appear on the display.
Note: It will be necessary to turn your electronic voice off before using any control key operations.
AUTO ID
Each time your PortaPrinter 2000 is turned on, the Auto-ID feature emits tones auto-
matically without interfering with any of the TDD functions. This feature is turned off
if the electronic voice is activated instead. These tones are to notify the party you are
calling that a TDD call is being received. The moment another TDD answers, the tones
automatically stop. To turn on and off auto ID, press [CTRL]-[S].
BATTERY POWER INFORMATION
Your Krown PortaPrinter is designed to operate from battery or AC (house electricity) power
The battery is used for backup memory and during power outages. If you unplug the AC
adapter from the machine, the Ni-Cad battery will operate for approximately 2 hours when
fully charged. The batteries will automatically recharge whenever the unit is plugged into
the AC charger/adapter and the TDD is turned OFF. To help the battery last longer, let it run
down until the Power Light starts to fl ash BRIGHT -dim- BRIGHT -dim-. This means that the
battery is running down and needs recharging. The light will fl ash for several minutes. Then
the Porta Printer will stop working. When this happens, you must change over to AC power
to continue using your machine until you recharge the battery. It is suggested that you use
the Porta Printer with battery power in a regular cycle. That is, operate the unit on battery
power until it needs recharging. Then recharge the battery by plugging the TDD into the AC
charger/adapter for 12-14 hours. (The unit must be turned OFF in order to recharge.)
I. GETTING STARTED (CONT.)
CTRL
SPACE
BAR
+
CTRL
R
+
8
VII
.
USING YOUR PORTAPRINTER WITH A WIRELESS PHONE
If you order your PP2000D with wireless
option, use the supplied cable to connect
your TDD direct to a select digital cell
phone, or a cordless phone with 2.5mm
headset jack. When purchasing a cell phone
and service for your PP2000D, make sure
you get a TDD compatible unit or look for
the TDD cell phone symbol.
MAKING A CELLULAR CALL WITH YOUR PP2000D
Always charge the TDD and your cell phone in full before use. Make sure you get a
strong signal from your provider and your TDD is off. Setup your cell phone to work in
TDD mode.
1. Connect the cable from the cell phone to the TDD
2. Turn on your TDD
3. Select TDD mode on your cell phone (refers to your
cell phone manual for more detail).
4. Dial the number you are calling on the cell phone.
5. If the other party’s TDD pick up, the PP2000D will
display text and the conversation has been started.
ANSWERING A CELLULAR CALL
Make sure to turn the Ringer of your cell phone to vibrate mode. If your battery doesn’t
support this mode, you may need to order a vibrate battery from your cell phone pro-
vider.
1. If the cell phone vibrates, you have an incoming call, connect your PP2000D
using the cable that come with your TDD to the cell phone.
2. Answer the call on your cell phone (usually your press “talk” or “send” button
on your cell phone. Refer to your instruction book for how to answer a call for
your phone.)
3. Turn on your PP2000D and type your greeting message.
When you are ready to hang up, turn off the PP2000D and press the button to hang
up the call of your cell phone.
NOTE: Connecting your PP2000D to a wireless phone is an option. Please call your Krown’s representative
to have it installed. Cellular is not included.
1. Connect the cable from the cell phone to the TDD
2. Turn on your TDD
3. Select TDD mode on your cell phone (refers to your
cell phone manual for more detail).
4. Dial the number you are calling on the cell phone.
5. If the other party’s TDD pick up, the PP2000D will
display text and the conversation has been started.
19
RETNIRPA
T
ROP
RETNIRPATROP

II
.
USING YOUR PORTAPRINTER
HELP MENU
For your convenience, a quick reference Help Menu has been preprogrammed in the
Porta Printer 2000.
To access the Help Menu:
The Help Menu is displayed
The Help Menu is displayed
and printed out.
and printed out.
Simple, easy to follow directions
Simple, easy to follow directions
for placing a call will be
for placing a call will be
displayed and printed.
displayed and printed.
To exit the Help Menu:
You may now use your PortaPrinter
You may now use your PortaPrinter
2000 to make or answer a call
2000 to make or answer a call
HOW TO MAKE A TDD CALL BY USING ACOUSTIC CUPS
1. Turn on the Porta Printer
The PP2000 display window will show
“KROWN - PP2000D” ON.
2. Place telephone receiver down fi rmly in the
rubber acoustic cups with telephone cord on
the LEFT.
3. If the phone light is on and steady, there is
a dial tone.
Dial the telephone number now on your
telephone, not on the Porta Printer. If the phone
is not steady nor fl ashing your phone extension
may be in use by someone else.
4. Watch the Phone Light after you dial the number. If the light shows:
1) SLOW FLASHING = Telephone is Ringing at the number dialed.
2) FAST FLASHING = Line is Busy at the number dialed.
3) IRREGULAR FLASHING = (1) Your call cannot be completed as dialed. Hang
up, check number and try again, or call the TDD Operator for assistance. (2)
The number is voice only. (3) Your call has been answered by the an
answering machine.
5. The incoming messages are printed in upper case (CAPITAL) letters. Outgoing
messages are printed in lower case (small) letters.
CTRL
R
+
The Help Menu is displayed
+
The Help Menu is displayed
and printed out.
+
and printed out.
2
5
9
VI
.
LOADING AND C
HANGING THE PAPER
Before you put in a new roll of paper, look at the way the paper is in the machine now.
Notice that the paper comes off the BOTTOM of the roll and up behind the print head.
To load more paper:
1. Remove the paper cover by pushing it toward the rear of
the unit and lifting up. See Figure 5.1. Be sure to remove
and save the paper roll spindle that is inside the paper roll
you are removing; you will need it later.
2. Cut or tear the paper as show in Figure 5.2 to separate the
paper roll from the paper in the machine.
3. To remove the paper remaining in the printer, press the
[RETURN] key several times until the paper comes out at
the top of the printer.
4. Cut paper, at least 2 1/2”, at the end of the new roll into
a point or “V” shape:
Place the paper roll spindle
Place the paper roll spindle
that you removed in Step 1
that you removed in Step 1
into the hole in the center of
into the hole in the center of
the paper roll.
the paper roll.
2 1/2”
2 1/2”
5. Insert the new paper roll by feeding the paper into the
well. Be sure that paper feeds from the BOTTOM of the roll.
See Figure 5.3.
6. Using the [RETURN] key, feed the paper until it comes up
behind the print head. Continue feeding until the paper
comes up through the paper cutting window, as shown in
Figure 5.4.
7.
Place the roll of paper in the paper well and replace the plastic cover on the machine.
Please Note:
• The Porta Printer does not use any ink or ribbon. Instead it uses special paper that prints using heat.
This paper is called “thermal printing paper.” Your PortaPrinter will not work with any other kind
of paper.
• To insure that you receive the highest quality thermal printing paper, order from your local
Krown distributor.
• Your Porta Printer has the Multi-Wide Printing feature. Use only 2 1/4” paper. Please specify
“Type MW” paper when ordering.
2 1/2”
2 1/2”
Figure 5.1
Figure 5.
Figure 5.
3
Figure 5.
4
18
PORTAPRINTER
PORTAPRINTER

II. USING YOUR PORTAPRINTER (CONT.)
CALL PROGRESS (Porta Printer 2000D)
When placing a call using your Porta Printer 2000D keyboard dialing feature, the status
of your call will automatically appear across the display screen. With this feature, the
words “dial tone”, “ringing”, “answering”, or “busy” will appear on the display screen
so you know what is happening on the telephone line.
TELEPHONE CONVERSATIONS
1. When someone answer s your TDD call with his/her TDD, the person’s response
will end with GA (Go Ahead). You now type back. Pressing the [GA] key is like
saying, “Okay, it’s your turn to talk now.”
2. When both people are ready to hang up, press the [SK] key (instead of [GA])
or GA to SK. This means “Stop Keying.” When both have typed SK the
conversation is fi nished. Hang up the telephone by putting the handset back on
the phone. Turn the power switch off.
TO ANSWER A TDD CALL
1. Turn the Power Switch ON.
• The Power Light glows red.
• “KROWN PP2000D” is displayed.
2.
Place your telephone handset fi rmly into the acoustic cups with the cord to the LEFT.
3. Type an answer message.
• Example: “AMY HERE, GA”
4. When both people have fi nished the conversation, place your telephone
handset back on the phone.
5. Turn your Memory Printer OFF.
AUTO ALERT TONE
1.
The Porta Printer 2000 will automatically send out a TDD tone when the unit is
turned on. This tone will be send continuously until you hit a key, or a valid
TDD character is recieved.
2. In direct connect (PP2000D), the auto alert tone will be sent out either at
power up or after a call has been answered.
PRINTER ON/OFF (PP2000DLD)
Turn printer ON and OFF.
II. USING YOUR PORTAPRINTER (CONT.)
CTRL
P
+
10
V
.
MU
LTI-WIDE PRINTING FEATURE
The Multi-Wide printing feature of your Porta Printer allows you to select three sizes of
letters and numbers that are printed on your TTY. These three sizes are:
Normal: 20 characters/line
Condensed: 24 characters/line. These characters are a little smaller than
the Normal-Size characters. They may be used if you wish
to save paper by printing smaller characters.
Wide: 12 characters/line. These characters are very large and bold
and are useful for people who
have diffi culty reading the
Normal-Size characters.
PRESS:
To select Condensed Print, press and hold the [CTRL] key and press [C].
is display.
is display.
To select Wide Print, press and hold the [CTRL] key and press [W].
is displayed.
is displayed.
To select Normal Print, press and hold the [CTRL] key and press [N]
is displayed.
is displayed.
NOTE: When the Porta Printer with the Multi-Wide printing feature prints in ASCII, the print will always be condensed
Print. The Porta Printer will remember the print width that you selected. For example, if you select Condensed Print
and then turn your Porta Printer off, your Porta Printer will be in Condensed Print mode when you turn it on again.
If you have the Porta Printer with large display (PP2000DLVD) and want to turn on/off
the printer, press [CTRL] + [P].
TEST MESSAGE
A test message is built into the Porta Printer (PP2000D) to use when testing the printer
on the machine. To test the printer:
The test message is displayed
The test message is displayed
and printed.
and printed.
To end the test message.
The Multi-Wide test message
The Multi-Wide test message
will now print.
will now print.
C
CTRL
is display.
+
is display.
W
CTRL
is displayed.
+
is displayed.
N
CTRL
+
is displayed.
+
is displayed.
Q
CTRL
The test message is displayed
+
The test message is displayed
9
CTRL
+
T
CTRL
will now print.
+
will now print.
17
PORTAPRINTER
PORTAPRINTER

II. USING YOUR PORTAPRINTER (CONT.)
EMERGENCY CALL
The PP2000D will automatically dial 911 and allow a faster connection to the 911 operator.
Auto dials 911 and sends out a series of
TTY tones to let the 911 operator know it is
a TTY call.
MAKING AN OVERSEAS CALL
To place a call outside the United States or Canada, you may need to change the tran-
mission speed (Baud rate) at which your POrta Printer 2000 sends messages. In the
United States and Canada, the standard rate for TDD/TTY transmission is 45.5 Baud,
while the international standard is 50 Baud.
Change between Domestic and International Baud rate.
You are ready to go ahead and dial your overseas call.
To change back to the domestic TDD/TTY Code after you call, follow the steps below.
Change between International and Domestic Baud rate.
Back to the domestic TDD/TTY Code.
AUTO DIAL RELAY NUMBER (PP2000D-TX ONLY - FOR TEXAS RESIDENTS)
The PP2000D-TX will automatically dial the Texas State Relay number. To use this fea-
ture you need to press and hold the [CTRL] and letter [R] at the same time.
II. USING YOUR PORTAPRINTER (CONT.)
SHIFT
CTRL
E
TTY tones to let the 911 operator know it is
+
TTY tones to let the 911 operator know it is
TTY tones to let the 911 operator know it is
+
TTY tones to let the 911 operator know it is
CTRL
+
SK
Y
CTRL
+
SK
N
R
CTRL
+
11
I
V
.
HOW TO USE V
CO AND H
CO CALL
If you would like to make a call with Voice Carry Over and wish to receive the Baudot tone
back from the Relay Operator, you could use this feature of the PP2000D. In order to use this
feature you will need the help from the Relay agent. Follow this procedure to make a call:
1. Plug the external clip microphone to the MIC jack on the right side of the
machine. Clip the microphone to your shirt close with your mouth.
2. Turn on the TTY machine.
3. Press [CTRL] and [V] at the same time. Release both keys.
The display will read “VCO ON”
4. The PP2000D is now ready to transfer your voice.
Press [SHIFT] and [DIAL] at the same time or use
[CTRL] and [R] to auto dial Relay number.
5.
After you see the message “TYPE NUMBER OR A-Z”: type your state relay number.
6. When the Relay Operator answer the call, you now may type the request to
make the VCO call to the operator. For example, “I WANT TO MAKE A VCO
(or HCO) CALL PLEASE GA”
7. When the operator is ready to receive voice, he or she will ask you to start
voice. From now on, you can use voice to communicate with the operator and
the caller when receiving Baudot answer on your screen.
8. To end the VCO call, press and hold [CTRL] and [9] at the same time until you
see the message on the screen, “DISCONNECT (Y/N)?” Type [Y] if you wish to
hang up the call. Type [N] to continue the conversation.
NOTE: If you wish to make a HCO call, use the external speaker instead of microphone and type the
message to
Relay when listen to the caller’s voice. VCO and HCO are options for your PP2000D. Please call your Krown’s
Representative to have it installed
V
CTRL
The display will read “VCO ON”
+
The display will read “VCO ON”
DIAL
SHIFT
+
Press [SHIFT] and [DIAL] at the same time or use
+
Press [SHIFT] and [DIAL] at the same time or use
[CTRL] and [R] to auto dial Relay number.
+
[CTRL] and [R] to auto dial Relay number.
V
CTRL
+
VCO
HCO
Relay Service
Hearing Phone User
Hearing Phone User
speaking
hearing
hearing
speaking
speaking
typing
typing
16
PORTAPRINTER
PORTAPRINTER

III
.
DIRECT CONNECT WITH THE PORTAPRINTER
Note: For only PP2000D and PP2000DLD model.
The Direct Connect feature saves you
time and gives you a better connection.
you can use your Porta Printer without
having to place the telephone handset
into the acoustic cups. It also gives you
the choice of dialing from the keyboard
or from numbers stored in the Phone
Directory (see page 17 for information on storing numbers in the Directory.)
To connect your Porta Printer to your telephone line, plug one end of your modular
telephone cord into the telephone wall jack. Plug the other end into either hack on the
back of your Porta Printer.
After changing to Direct Connect, it is necessary to press the [SPACE BAR] or [SHIFT]
+ [DIAL] to connect with the telephone line.
KEYBOARD DIALING
Turn the Power Switch ON.
The Porta Printer will automatically change to and remain in Direct Connect when you
have your PP2000D (or PP2000DLD) plugged into the telephone line.
PRESS:
TDD is now ready to dial
TDD is now ready to dial
If there is no dial tone, the screen will display.
Check the phone line and press
Check the phone line and press
[SHIFT]+[DIAL] again.
[SHIFT]+[DIAL] again.
Dial tone is detected.
Dial tone is detected.
TDD is now ready to dial. If you
TDD is now ready to dial. If you
make a mistake, use the
make a mistake, use the
[BACKSPACE] to correct.
[BACKSPACE] to correct.
8175551234
The number is displayed and dialed
after you press the [RETURN] key.
after you press the [RETURN] key.
DIAL
SHIFT
TDD is now ready to dial
+
TDD is now ready to dial
RETURN
12
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
IMPORTANT: To end your call and return to Auto-Answer:
You have now disconnected the phone
line and you are back in Auto-Answer.
line and you are back in Auto-Answer.
Press [CTRL]+[0] to turn Auto
Press [CTRL]+[0] to turn Auto
Answer OFF.
Answer OFF.
USING THE CLOCK CALENDAR
The Clock Calendar prints the time and date for each message that is received.
To set the clock and calendar:
PRESS
The time and date are
The time and date are
displayed and then cleared.
displayed and then cleared.
displayed and then cleared.
Type the correct two-digit hour.
Type the correct two-digit hour.
ex: 0 4
Type [Y] for yes (PM) or [N]
Type [Y] for yes (PM) or [N]
for no (AM).
for no (AM).
Type the correct two-digit minute.
Type the correct two-digit minute.
ex: 3 0
Type the correct two-digit day.
Type the correct two-digit day.
ex: 1 1
Type the correct two-digit month.
Type the correct two-digit month.
ex: 1 2
Type the correct two-digit year.
Type the correct two-digit year.
ex: 0 7
Time and date are displayed.
Time and date are displayed.
Time and date are printed if printer
is ON.
To display/print the time and date:
Time and date are displayed.
Time and date are displayed.
Time and date are printed if printer
is ON.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
9
CTRL
+
line and you are back in Auto-Answer.
+
line and you are back in Auto-Answer.
0
CTRL
+
Press [CTRL]+[0] to turn Auto
+
Press [CTRL]+[0] to turn Auto
Answer OFF.
+
Answer OFF.
SHIFT
CTRL
The time and date are
+
The time and date are
RETURN
The time and date are
+
The time and date are
Y
Y
RETURN
SHIFT
RETURN
Time and date are displayed.
+
Time and date are displayed.
RETURN
15
PORTAPRINTER
PORTAPRINTER

III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
The number will be temporarily stored in the Porta Printer 2000D for redial purpose. If
you want to use the Redial feature, don’t turn the TDD off after you dial a number. Use
[CTRL]+[9] to disconnect from the telephone line and start the [DIAL] function again.
Automatically redials the last number
.
Automatically redials the last number.Automatically redials the last number
There is another unique feature that the Porta Printer 2000 provides. If you intend to
use the PP2000D behind a PBX or a telephone system that will send a second dial tone
to your phone after you have dialed the access code for oubouynd calling (usually an 8
or a 9), the PP2000D will detect this secondary dial tone and dial the rest of the num-
ber automatically. This feature is activated by using the + sign between the digits.
9 + 5 5 5 1 2 3 4
5551234 will only be dialed if there is a second dial tone. The TDD will time out after
5 seconds if there is no dial tone detected.
TONE/PULSE DIALING
Telephone companies offer both pulse and tone dialing. The Porta Printer 2000 will use
tone dialing unless you change it. Most tone dialing services will allow you to use rotary
(pulse) dialing, but some rotary services will not allow you to use tone dialing.
To set the Porta Printer 2000 for pulse dialing:
Choose pulse dialing.
Choose pulse dialing.
Choose tone dialing.
Choose tone dialing.
ACOUSTIC/DIRECT CONNECT MODE SELECTION
The Porta Printer 2000 will automatically select Direct Connect mode when you activate
the [DIAL] (keyboard dialing) feature. The Porta Printer 2000 will remain in the mode
(Acoustic or Direct Connect) you select unitl you change it, or the unit is turned off.
USING THE PP2000D AUTO-ANSWER FEATURE
The Porta Printer 2000D has a built-in answering machine to answer your calls when
you are away. To use Auto Answer, the Printer must be ON.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
DIAL
SHIFT
+
RETURN
DIAL
SHIFT
+
CTRL
+
GA
Y
N
13
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
To set your Porta Printer 2000D to Auto Answer:
1. Connect your Porta Printer 2000D to the AC charger/adapter.
• Make sure you have plenty of paper.
• Make sur eyou have connected your Porta Printer 2000D to the telephone line.
2. Turn the Power Switch ON.
• “Power-on” message such as PP2000D-POWER ON is display.
PRESS
Selects Auto Answer mode.
Selects Auto Answer mode.
Select the number of times you want the phone to ring before it is automatically an-
swered by your TDD.
(Ex.) auto Answer is activated and
(Ex.) auto Answer is activated and
(Ex.) auto Answer is activated and
will answer in 4 rings.
will answer in 4 rings.
will answer in 4 rings.
After a call is received, the PP2000D will automatically send out the prerecorded Auto
Answer message: “Hello, this is a TDD answering machine. Please leave your name,
number and message and your call will be returned. thank you. GA”
To answer an Incoming Call when the Auto-Answer is ON:
1. Press the [SPACEBAR] once before or after Auto-Answer message is sent.
• The Auto-Answer is removed.
• The Porta Printer 2000D is now “online” with caller.
Alerts your caller that you are on
Alerts your caller that you are on
the line.
the line.
H E L L O
Type your greeting on the keyboard.
Your TDD is again in Auto-Answer
Your TDD is again in Auto-Answer
and ready to answer calls.
and ready to answer calls.
Note: Your Porta Printer 2000D will automatically disconnect and return to Auto-Answer after 20
seconds if neither person is typing. If you need to prevent this from happening:
You will now not be disconnected.
You will now not be disconnected.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
0
CTRL
Selects Auto Answer mode.
+
Selects Auto Answer mode.
4
X
+
Alerts your caller that you are on
+
Alerts your caller that you are on
+
Alerts your caller that you are on
+
Alerts your caller that you are on
X
X
9
CTRL
+
and ready to answer calls.
+
and ready to answer calls.
0
CTRL
+
You will now not be disconnected.
+
You will now not be disconnected.
14
PORTAPRINTER
PORTAPRINTER

III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
The number will be temporarily stored in the Porta Printer 2000D for redial purpose. If
you want to use the Redial feature, don’t turn the TDD off after you dial a number. Use
[CTRL]+[9] to disconnect from the telephone line and start the [DIAL] function again.
Automatically redials the last number
.
Automatically redials the last number.Automatically redials the last number
There is another unique feature that the Porta Printer 2000 provides. If you intend to
use the PP2000D behind a PBX or a telephone system that will send a second dial tone
to your phone after you have dialed the access code for oubouynd calling (usually an 8
or a 9), the PP2000D will detect this secondary dial tone and dial the rest of the num-
ber automatically. This feature is activated by using the + sign between the digits.
9 + 5 5 5 1 2 3 4
5551234 will only be dialed if there is a second dial tone. The TDD will time out after
5 seconds if there is no dial tone detected.
TONE/PULSE DIALING
Telephone companies offer both pulse and tone dialing. The Porta Printer 2000 will use
tone dialing unless you change it. Most tone dialing services will allow you to use rotary
(pulse) dialing, but some rotary services will not allow you to use tone dialing.
To set the Porta Printer 2000 for pulse dialing:
Choose pulse dialing.
Choose pulse dialing.
Choose tone dialing.
Choose tone dialing.
ACOUSTIC/DIRECT CONNECT MODE SELECTION
The Porta Printer 2000 will automatically select Direct Connect mode when you activate
the [DIAL] (keyboard dialing) feature. The Porta Printer 2000 will remain in the mode
(Acoustic or Direct Connect) you select unitl you change it, or the unit is turned off.
USING THE PP2000D AUTO-ANSWER FEATURE
The Porta Printer 2000D has a built-in answering machine to answer your calls when
you are away. To use Auto Answer, the Printer must be ON.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
DIAL
SHIFT
+
RETURN
DIAL
SHIFT
+
CTRL
+
GA
Y
N
13
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
To set your Porta Printer 2000D to Auto Answer:
1. Connect your Porta Printer 2000D to the AC charger/adapter.
• Make sure you have plenty of paper.
• Make sur eyou have connected your Porta Printer 2000D to the telephone line.
2. Turn the Power Switch ON.
• “Power-on” message such as PP2000D-POWER ON is display.
PRESS
Selects Auto Answer mode.
Selects Auto Answer mode.
Select the number of times you want the phone to ring before it is automatically an-
swered by your TDD.
(Ex.) auto Answer is activated and
(Ex.) auto Answer is activated and
(Ex.) auto Answer is activated and
will answer in 4 rings.
will answer in 4 rings.
will answer in 4 rings.
After a call is received, the PP2000D will automatically send out the prerecorded Auto
Answer message: “Hello, this is a TDD answering machine. Please leave your name,
number and message and your call will be returned. thank you. GA”
To answer an Incoming Call when the Auto-Answer is ON:
1. Press the [SPACEBAR] once before or after Auto-Answer message is sent.
• The Auto-Answer is removed.
• The Porta Printer 2000D is now “online” with caller.
Alerts your caller that you are on
Alerts your caller that you are on
the line.
the line.
H E L L O
Type your greeting on the keyboard.
Your TDD is again in Auto-Answer
Your TDD is again in Auto-Answer
and ready to answer calls.
and ready to answer calls.
Note: Your Porta Printer 2000D will automatically disconnect and return to Auto-Answer after 20
seconds if neither person is typing. If you need to prevent this from happening:
You will now not be disconnected.
You will now not be disconnected.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
0
CTRL
Selects Auto Answer mode.
+
Selects Auto Answer mode.
4
X
+
Alerts your caller that you are on
+
Alerts your caller that you are on
+
Alerts your caller that you are on
+
Alerts your caller that you are on
X
X
9
CTRL
+
and ready to answer calls.
+
and ready to answer calls.
0
CTRL
+
You will now not be disconnected.
+
You will now not be disconnected.
14
PORTAPRINTER
PORTAPRINTER

III
.
DIRECT CONNECT WITH THE PORTAPRINTER
Note: For only PP2000D and PP2000DLD model.
The Direct Connect feature saves you
time and gives you a better connection.
you can use your Porta Printer without
having to place the telephone handset
into the acoustic cups. It also gives you
the choice of dialing from the keyboard
or from numbers stored in the Phone
Directory (see page 17 for information on storing numbers in the Directory.)
To connect your Porta Printer to your telephone line, plug one end of your modular
telephone cord into the telephone wall jack. Plug the other end into either hack on the
back of your Porta Printer.
After changing to Direct Connect, it is necessary to press the [SPACE BAR] or [SHIFT]
+ [DIAL] to connect with the telephone line.
KEYBOARD DIALING
Turn the Power Switch ON.
The Porta Printer will automatically change to and remain in Direct Connect when you
have your PP2000D (or PP2000DLD) plugged into the telephone line.
PRESS:
TDD is now ready to dial
TDD is now ready to dial
If there is no dial tone, the screen will display.
Check the phone line and press
Check the phone line and press
[SHIFT]+[DIAL] again.
[SHIFT]+[DIAL] again.
Dial tone is detected.
Dial tone is detected.
TDD is now ready to dial. If you
TDD is now ready to dial. If you
make a mistake, use the
make a mistake, use the
[BACKSPACE] to correct.
[BACKSPACE] to correct.
8175551234
The number is displayed and dialed
after you press the [RETURN] key.
after you press the [RETURN] key.
DIAL
SHIFT
TDD is now ready to dial
+
TDD is now ready to dial
RETURN
12
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
IMPORTANT: To end your call and return to Auto-Answer:
You have now disconnected the phone
line and you are back in Auto-Answer.
line and you are back in Auto-Answer.
Press [CTRL]+[0] to turn Auto
Press [CTRL]+[0] to turn Auto
Answer OFF.
Answer OFF.
USING THE CLOCK CALENDAR
The Clock Calendar prints the time and date for each message that is received.
To set the clock and calendar:
PRESS
The time and date are
The time and date are
displayed and then cleared.
displayed and then cleared.
displayed and then cleared.
Type the correct two-digit hour.
Type the correct two-digit hour.
ex: 0 4
Type [Y] for yes (PM) or [N]
Type [Y] for yes (PM) or [N]
for no (AM).
for no (AM).
Type the correct two-digit minute.
Type the correct two-digit minute.
ex: 3 0
Type the correct two-digit day.
Type the correct two-digit day.
ex: 1 1
Type the correct two-digit month.
Type the correct two-digit month.
ex: 1 2
Type the correct two-digit year.
Type the correct two-digit year.
ex: 0 7
Time and date are displayed.
Time and date are displayed.
Time and date are printed if printer
is ON.
To display/print the time and date:
Time and date are displayed.
Time and date are displayed.
Time and date are printed if printer
is ON.
III. DIRECT CONNECT WITH THE PORTAPRINTER (CONT.)
9
CTRL
+
line and you are back in Auto-Answer.
+
line and you are back in Auto-Answer.
0
CTRL
+
Press [CTRL]+[0] to turn Auto
+
Press [CTRL]+[0] to turn Auto
Answer OFF.
+
Answer OFF.
SHIFT
CTRL
The time and date are
+
The time and date are
RETURN
The time and date are
+
The time and date are
Y
Y
RETURN
SHIFT
RETURN
Time and date are displayed.
+
Time and date are displayed.
RETURN
15
PORTAPRINTER
PORTAPRINTER

II. USING YOUR PORTAPRINTER (CONT.)
EMERGENCY CALL
The PP2000D will automatically dial 911 and allow a faster connection to the 911 operator.
Auto dials 911 and sends out a series of
TTY tones to let the 911 operator know it is
a TTY call.
MAKING AN OVERSEAS CALL
To place a call outside the United States or Canada, you may need to change the tran-
mission speed (Baud rate) at which your POrta Printer 2000 sends messages. In the
United States and Canada, the standard rate for TDD/TTY transmission is 45.5 Baud,
while the international standard is 50 Baud.
Change between Domestic and International Baud rate.
You are ready to go ahead and dial your overseas call.
To change back to the domestic TDD/TTY Code after you call, follow the steps below.
Change between International and Domestic Baud rate.
Back to the domestic TDD/TTY Code.
AUTO DIAL RELAY NUMBER (PP2000D-TX ONLY - FOR TEXAS RESIDENTS)
The PP2000D-TX will automatically dial the Texas State Relay number. To use this fea-
ture you need to press and hold the [CTRL] and letter [R] at the same time.
II. USING YOUR PORTAPRINTER (CONT.)
SHIFT
CTRL
E
TTY tones to let the 911 operator know it is
+
TTY tones to let the 911 operator know it is
TTY tones to let the 911 operator know it is
+
TTY tones to let the 911 operator know it is
CTRL
+
SK
Y
CTRL
+
SK
N
R
CTRL
+
11
I
V
.
HOW TO USE V
CO AND H
CO CALL
If you would like to make a call with Voice Carry Over and wish to receive the Baudot tone
back from the Relay Operator, you could use this feature of the PP2000D. In order to use this
feature you will need the help from the Relay agent. Follow this procedure to make a call:
1. Plug the external clip microphone to the MIC jack on the right side of the
machine. Clip the microphone to your shirt close with your mouth.
2. Turn on the TTY machine.
3. Press [CTRL] and [V] at the same time. Release both keys.
The display will read “VCO ON”
4. The PP2000D is now ready to transfer your voice.
Press [SHIFT] and [DIAL] at the same time or use
[CTRL] and [R] to auto dial Relay number.
5.
After you see the message “TYPE NUMBER OR A-Z”: type your state relay number.
6. When the Relay Operator answer the call, you now may type the request to
make the VCO call to the operator. For example, “I WANT TO MAKE A VCO
(or HCO) CALL PLEASE GA”
7. When the operator is ready to receive voice, he or she will ask you to start
voice. From now on, you can use voice to communicate with the operator and
the caller when receiving Baudot answer on your screen.
8. To end the VCO call, press and hold [CTRL] and [9] at the same time until you
see the message on the screen, “DISCONNECT (Y/N)?” Type [Y] if you wish to
hang up the call. Type [N] to continue the conversation.
NOTE: If you wish to make a HCO call, use the external speaker instead of microphone and type the
message to
Relay when listen to the caller’s voice. VCO and HCO are options for your PP2000D. Please call your Krown’s
Representative to have it installed
V
CTRL
The display will read “VCO ON”
+
The display will read “VCO ON”
DIAL
SHIFT
+
Press [SHIFT] and [DIAL] at the same time or use
+
Press [SHIFT] and [DIAL] at the same time or use
[CTRL] and [R] to auto dial Relay number.
+
[CTRL] and [R] to auto dial Relay number.
V
CTRL
+
VCO
HCO
Relay Service
Hearing Phone User
Hearing Phone User
speaking
hearing
hearing
speaking
speaking
typing
typing
16
PORTAPRINTER
PORTAPRINTER

II. USING YOUR PORTAPRINTER (CONT.)
CALL PROGRESS (Porta Printer 2000D)
When placing a call using your Porta Printer 2000D keyboard dialing feature, the status
of your call will automatically appear across the display screen. With this feature, the
words “dial tone”, “ringing”, “answering”, or “busy” will appear on the display screen
so you know what is happening on the telephone line.
TELEPHONE CONVERSATIONS
1. When someone answer s your TDD call with his/her TDD, the person’s response
will end with GA (Go Ahead). You now type back. Pressing the [GA] key is like
saying, “Okay, it’s your turn to talk now.”
2. When both people are ready to hang up, press the [SK] key (instead of [GA])
or GA to SK. This means “Stop Keying.” When both have typed SK the
conversation is fi nished. Hang up the telephone by putting the handset back on
the phone. Turn the power switch off.
TO ANSWER A TDD CALL
1. Turn the Power Switch ON.
• The Power Light glows red.
• “KROWN PP2000D” is displayed.
2.
Place your telephone handset fi rmly into the acoustic cups with the cord to the LEFT.
3. Type an answer message.
• Example: “AMY HERE, GA”
4. When both people have fi nished the conversation, place your telephone
handset back on the phone.
5. Turn your Memory Printer OFF.
AUTO ALERT TONE
1.
The Porta Printer 2000 will automatically send out a TDD tone when the unit is
turned on. This tone will be send continuously until you hit a key, or a valid
TDD character is recieved.
2. In direct connect (PP2000D), the auto alert tone will be sent out either at
power up or after a call has been answered.
PRINTER ON/OFF (PP2000DLD)
Turn printer ON and OFF.
II. USING YOUR PORTAPRINTER (CONT.)
CTRL
P
+
10
V
.
MU
LTI-WIDE PRINTING FEATURE
The Multi-Wide printing feature of your Porta Printer allows you to select three sizes of
letters and numbers that are printed on your TTY. These three sizes are:
Normal: 20 characters/line
Condensed: 24 characters/line. These characters are a little smaller than
the Normal-Size characters. They may be used if you wish
to save paper by printing smaller characters.
Wide: 12 characters/line. These characters are very large and bold
and are useful for people who
have diffi culty reading the
Normal-Size characters.
PRESS:
To select Condensed Print, press and hold the [CTRL] key and press [C].
is display.
is display.
To select Wide Print, press and hold the [CTRL] key and press [W].
is displayed.
is displayed.
To select Normal Print, press and hold the [CTRL] key and press [N]
is displayed.
is displayed.
NOTE: When the Porta Printer with the Multi-Wide printing feature prints in ASCII, the print will always be condensed
Print. The Porta Printer will remember the print width that you selected. For example, if you select Condensed Print
and then turn your Porta Printer off, your Porta Printer will be in Condensed Print mode when you turn it on again.
If you have the Porta Printer with large display (PP2000DLVD) and want to turn on/off
the printer, press [CTRL] + [P].
TEST MESSAGE
A test message is built into the Porta Printer (PP2000D) to use when testing the printer
on the machine. To test the printer:
The test message is displayed
The test message is displayed
and printed.
and printed.
To end the test message.
The Multi-Wide test message
The Multi-Wide test message
will now print.
will now print.
C
CTRL
is display.
+
is display.
W
CTRL
is displayed.
+
is displayed.
N
CTRL
+
is displayed.
+
is displayed.
Q
CTRL
The test message is displayed
+
The test message is displayed
9
CTRL
+
T
CTRL
will now print.
+
will now print.
17
PORTAPRINTER
PORTAPRINTER

II
.
USING YOUR PORTAPRINTER
HELP MENU
For your convenience, a quick reference Help Menu has been preprogrammed in the
Porta Printer 2000.
To access the Help Menu:
The Help Menu is displayed
The Help Menu is displayed
and printed out.
and printed out.
Simple, easy to follow directions
Simple, easy to follow directions
for placing a call will be
for placing a call will be
displayed and printed.
displayed and printed.
To exit the Help Menu:
You may now use your PortaPrinter
You may now use your PortaPrinter
2000 to make or answer a call
2000 to make or answer a call
HOW TO MAKE A TDD CALL BY USING ACOUSTIC CUPS
1. Turn on the Porta Printer
The PP2000 display window will show
“KROWN - PP2000D” ON.
2. Place telephone receiver down fi rmly in the
rubber acoustic cups with telephone cord on
the LEFT.
3. If the phone light is on and steady, there is
a dial tone.
Dial the telephone number now on your
telephone, not on the Porta Printer. If the phone
is not steady nor fl ashing your phone extension
may be in use by someone else.
4. Watch the Phone Light after you dial the number. If the light shows:
1) SLOW FLASHING = Telephone is Ringing at the number dialed.
2) FAST FLASHING = Line is Busy at the number dialed.
3) IRREGULAR FLASHING = (1) Your call cannot be completed as dialed. Hang
up, check number and try again, or call the TDD Operator for assistance. (2)
The number is voice only. (3) Your call has been answered by the an
answering machine.
5. The incoming messages are printed in upper case (CAPITAL) letters. Outgoing
messages are printed in lower case (small) letters.
CTRL
R
+
The Help Menu is displayed
+
The Help Menu is displayed
and printed out.
+
and printed out.
2
5
9
VI
.
LOADING AND C
HANGING THE PAPER
Before you put in a new roll of paper, look at the way the paper is in the machine now.
Notice that the paper comes off the BOTTOM of the roll and up behind the print head.
To load more paper:
1. Remove the paper cover by pushing it toward the rear of
the unit and lifting up. See Figure 5.1. Be sure to remove
and save the paper roll spindle that is inside the paper roll
you are removing; you will need it later.
2. Cut or tear the paper as show in Figure 5.2 to separate the
paper roll from the paper in the machine.
3. To remove the paper remaining in the printer, press the
[RETURN] key several times until the paper comes out at
the top of the printer.
4. Cut paper, at least 2 1/2”, at the end of the new roll into
a point or “V” shape:
Place the paper roll spindle
Place the paper roll spindle
that you removed in Step 1
that you removed in Step 1
into the hole in the center of
into the hole in the center of
the paper roll.
the paper roll.
2 1/2”
2 1/2”
5. Insert the new paper roll by feeding the paper into the
well. Be sure that paper feeds from the BOTTOM of the roll.
See Figure 5.3.
6. Using the [RETURN] key, feed the paper until it comes up
behind the print head. Continue feeding until the paper
comes up through the paper cutting window, as shown in
Figure 5.4.
7.
Place the roll of paper in the paper well and replace the plastic cover on the machine.
Please Note:
• The Porta Printer does not use any ink or ribbon. Instead it uses special paper that prints using heat.
This paper is called “thermal printing paper.” Your PortaPrinter will not work with any other kind
of paper.
• To insure that you receive the highest quality thermal printing paper, order from your local
Krown distributor.
• Your Porta Printer has the Multi-Wide Printing feature. Use only 2 1/4” paper. Please specify
“Type MW” paper when ordering.
2 1/2”
2 1/2”
Figure 5.1
Figure 5.
Figure 5.
3
Figure 5.
4
18
PORTAPRINTER
PORTAPRINTER

I. GETTING STARTED (CONT.)
ELECTRONIC VOICE
The Electronic Voice is a single prerecordd announcement that is stored in the
memory of your PortaPrinter 2000. The message is used for calling hearing people at
VOICE/TDD number. It tells them “Please use TDD for hearing-impaired caller.”
The prerecorded announcement will repeat until your TDD conversation begins (when
your TDD receives signals from another TDD). As soon as the other person begins
to type, the prerecorded announcement stops.
To turn the Electronic Voice ON or OFF
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice on. VOICE ON
will appear on the display screen.
• Press [CTRL] and [SPACE BAR] to turn your Electronic Voice off again.
VOICE OFF will appear on the display.
Note: It will be necessary to turn your electronic voice off before using any control key operations.
AUTO ID
Each time your PortaPrinter 2000 is turned on, the Auto-ID feature emits tones auto-
matically without interfering with any of the TDD functions. This feature is turned off
if the electronic voice is activated instead. These tones are to notify the party you are
calling that a TDD call is being received. The moment another TDD answers, the tones
automatically stop. To turn on and off auto ID, press [CTRL]-[S].
BATTERY POWER INFORMATION
Your Krown PortaPrinter is designed to operate from battery or AC (house electricity) power
The battery is used for backup memory and during power outages. If you unplug the AC
adapter from the machine, the Ni-Cad battery will operate for approximately 2 hours when
fully charged. The batteries will automatically recharge whenever the unit is plugged into
the AC charger/adapter and the TDD is turned OFF. To help the battery last longer, let it run
down until the Power Light starts to fl ash BRIGHT -dim- BRIGHT -dim-. This means that the
battery is running down and needs recharging. The light will fl ash for several minutes. Then
the Porta Printer will stop working. When this happens, you must change over to AC power
to continue using your machine until you recharge the battery. It is suggested that you use
the Porta Printer with battery power in a regular cycle. That is, operate the unit on battery
power until it needs recharging. Then recharge the battery by plugging the TDD into the AC
charger/adapter for 12-14 hours. (The unit must be turned OFF in order to recharge.)
I. GETTING STARTED (CONT.)
CTRL
SPACE
BAR
+
CTRL
R
+
8
VII
.
USING YOUR PORTAPRINTER WITH A WIRELESS PHONE
If you order your PP2000D with wireless
option, use the supplied cable to connect
your TDD direct to a select digital cell
phone, or a cordless phone with 2.5mm
headset jack. When purchasing a cell phone
and service for your PP2000D, make sure
you get a TDD compatible unit or look for
the TDD cell phone symbol.
MAKING A CELLULAR CALL WITH YOUR PP2000D
Always charge the TDD and your cell phone in full before use. Make sure you get a
strong signal from your provider and your TDD is off. Setup your cell phone to work in
TDD mode.
1. Connect the cable from the cell phone to the TDD
2. Turn on your TDD
3. Select TDD mode on your cell phone (refers to your
cell phone manual for more detail).
4. Dial the number you are calling on the cell phone.
5. If the other party’s TDD pick up, the PP2000D will
display text and the conversation has been started.
ANSWERING A CELLULAR CALL
Make sure to turn the Ringer of your cell phone to vibrate mode. If your battery doesn’t
support this mode, you may need to order a vibrate battery from your cell phone pro-
vider.
1. If the cell phone vibrates, you have an incoming call, connect your PP2000D
using the cable that come with your TDD to the cell phone.
2. Answer the call on your cell phone (usually your press “talk” or “send” button
on your cell phone. Refer to your instruction book for how to answer a call for
your phone.)
3. Turn on your PP2000D and type your greeting message.
When you are ready to hang up, turn off the PP2000D and press the button to hang
up the call of your cell phone.
NOTE: Connecting your PP2000D to a wireless phone is an option. Please call your Krown’s representative
to have it installed. Cellular is not included.
1. Connect the cable from the cell phone to the TDD
2. Turn on your TDD
3. Select TDD mode on your cell phone (refers to your
cell phone manual for more detail).
4. Dial the number you are calling on the cell phone.
5. If the other party’s TDD pick up, the PP2000D will
display text and the conversation has been started.
19
RETNIRPA
T
ROP
RETNIRPATROP