Krups NESCAFE DOLCE GUSTO User manual

www.dolce-gusto.com
DROP
USER MANUAL

2
TABLE OF CONTENTS
1. SAFETY PRECAUTIONS ...................................................3
2. OVERVIEW ...................................................................5
3. BEVERAGE EXAMPLES....................................................6
4. RECOMMENDATIONS FOR SAFE USE ................................7
5. FIRST USE ....................................................................8
6. PREPARING A BEVERAGE................................................9
6.1 ONE CAPSULE (E.G. LUNGO).....................................9
6.2 TWO CAPSULES (E.G. CAPPUCCINO)........................ 10
7. CLEANING ................................................................. 12
8. DESCALING AT LEAST EVERY 3 – 4 MONTHS ................... 13
9. TROUBLESHOOTING .................................................... 15
9.1 NO LIQUID COMES OUT – NO WATER? ..................... 15
9.2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED? ... 15
9.3 VARIOUS.................................................................... 17
1. Read all instructions and keep these safety instruc-
tions.
2. Connect the appliance to a mains socket with an earth
connection only. Mains voltage must be the same as
the details on the rating plate. The use of incorrect con-
nection will negate the guarantee and may be haz-
ardous.
3. This appliance is intended to be used in household
only. It is not intended to be used in following applica-
tions, and the guarantee will not apply for:
- stakitchenareasinshops,ocesandother 
working environments;
- farm houses;
- by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
4. Your appliance is intended for domestic use inside the
home only at an altitude below 3400 m.
5. In case of any inappropriate use or failure to comply
with the instructions, the manufacturer accepts no re-
sponsibility and the guarantee may not apply.
6. We recommend using the NESCAFÉ® Dolce Gusto®
capsules designed and tested for the NESCAFÉ® Dol-
ce Gusto® machine. They were designed to interact
together - the interaction provides the in-cup quality
that NESCAFÉ® Dolce Gusto® is known for. Each cap-
sule is designed to prepare a perfect cup, and cannot
be reused.
7. Do not remove hot capsules by hand. Use handles or
knobs.
8. Always use the appliance on a at, stable, heat re-
sistant surface away from sources of heat or water
splashes.
9. Toprotectagainstre,electricshockandinjurytoper-
sons do not immerse the power cord, plugs or the ap-
pliance in water or other liquid. Never touch the power
cordwithwethands.Donotoverllthewatertank.
10. In case of an emergency remove the plug from the
power socket immediately.
11. Close supervision is necessary when the appliance is
used near children. Keep the appliance / power cord
/ capsule holder out of reach of children. Children
should be supervised to ensure that they do not play
with the appliance. Never leave the appliance without
surveillance while making a beverage.
12. This appliance is not intended for use by children or
persons with reduced physical, sensory or mental ca-
pabilities, or lack of experience and knowledge, un-
less they have been given supervision or instruction
concerning use of the appliance by a person respon-
sible for their safety. Persons who have a limited or no
understanding of the operation and use of this appli-
ancemustrstreadandfullyunderstandthecontents
of the user manual, and where appropriate seek ad-
ditional guidance on its operation and use from the
person responsible for their safety.
13. Do not use the appliance without the drip tray and drip
grid, except when a very tall mug is used. Do not use
the appliance for hot water preparation.
14. Forhealthreasons,alwaysllthewatertankwithfresh
drinking water.
15. After use of the appliance always remove the capsule
and clean the capsule holder. Empty and clean the
drip tray and capsule bin daily. Users allergic to dairy
products: Rinse the appliance according to the clean-
ing procedure.
16. Unplug from the mains socket when not in use.
17. Unplug from the mains socket before cleaning. Allow
to cool before putting on or taking o parts, before
cleaning the appliance. Never clean wet or immerse
applianceinanyuid.Nevercleantheappliancewith
running water. Never use detergents to clean the ap-
pliance. Clean the appliance only using soft sponges/
brushes. The water tank should be cleaned with a
baby bottle brush.
18. Never turn the machine upside down.
19. If away for prolonged periods, on holiday, etc. the ap-
pliance must be emptied, cleaned and unplugged.
Rinse before reuse. Operate the rinse cycle before re-
using your appliance.
20. Donotturnotheapplianceduringthedescalingpro-
cess. Rinse the water tank and clean the appliance to
avoid any residual descaling agent.
21. Any operation, cleaning and care other than normal
use must be undertaken by after-sales service centres
designated by NESCAFÉ® Dolce Gusto® hotline. Do
not dismantle appliance and do not put anything into
openings.
1. SAFETY PRECAUTIONS

5
2. OVERVIEW
10
11
5
8
1Hot water icon
2Capsule bin
3Touch volume selector
/ Bar display
5
Cold water icon
6Cleaning needle
Drip grid
8
10
4Water tank
7Injector tool
9Drip tray
17/23mm
17/18mm
C
17/23mm
0.8 L 5-45 °C
41-113 °F
~3 kg
A = 25.2 cm
A
C
B
max. 15 bar B = 31.9 cm
C = 25.2 cm
0
B
UK/CH/DE/AT/FR/ES/PT/IT/NL/LU/BE/GR 230 V, 50 Hz, max. 1500 W
SG/MY 230 V/伏特, 50 Hz/赫兹, max./最大 1500 W/瓦
Canada 120 V, 60 Hz, max. 1500 W
AR/PY/UY 220 V, 50-60 Hz, màx. 1340 W
3
2
Capsule holder
11
12
Economy mode:
after 5 min of non-usage
ON OFF
6
7
9
Injector
22. Incaseofintensiveusewithoutallowingsucientcool-
ing time, the appliance will stop functioning temporarily
with the red indicator light blinking. This is to protect your
appliancefromoverheating.Switchtheapplianceofor
20 minutes to let it cool down.
23. Do not operate any appliance with a damaged cord or
plug. If the power cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly quali-
edpersonsinordertoavoidahazard.Donotoperate
any appliance that malfunctions or has been damaged
in any manner. Unplug cord immediately. Return the
damaged appliance to the nearest authorised service
facility designated by NESCAFÉ® Dolce Gusto® hotline.
24. The use of accessory attachments not recommended
bytheappliancemanufacturermayresultinre,electric
shockorinjurytopersons.
25. Do not let the cord hang over the edge of a table or
counter, or touch hot surfaces or sharp edges. Do not
allow the cord to dangle (risk of tripping up). Never touch
the cord with wet hands.
26. Do not place on or near a hot gas or electric burner, or
in a heated oven.
27. To disconnect, turn the power button OFF, then remove
the plug from the wall socket. Do not unplug by pulling
the cord.
28. Always insert the capsule holder in the machine to pre-
pare a beverage. Do not pull out the capsule holder be-
fore the indicator stops blinking. The appliance will not
work if the capsule holder is not inserted.
29.Do not put ngers under the outlet during beverage
preparation.
30. Do not touch the needle of the extraction head.
31. Never carry the appliance by the extraction head.
32. The capsule holder is equipped with permanent mag-
nets. Avoid placing the capsule holder near appliances
andobjectsthatcanbedamagedbymagnetism,e.g.
credit cards, USB drives and other data devices, video
tapes, television and computer monitors with picture
tubes, mechanical clocks, hearing aids and loud speak-
ers.
33.Patientswithpacemakersordebrillators:Donothold
thecapsuleholderdirectlyoverthepacemakerorde-
brillator.
34. If the power socket does not match the plug on the ap-
pliance, have the plug replaced with a suitable type by
after-sales service centres designated by NESCAFÉ®
Dolce Gusto® hotline.
35. Packaging is made of recyclable materials. Contact
your local council / authority for further information on
recycling programs. Your appliance contains valuable
materials which can be recovered or recycled.
36. For additional guidance on how to use the appliance, re-
fer to the user manual on www.dolce-gusto.com or call
NESCAFÉ® Dolce Gusto® hotline number.
37. Please be aware that the appliance is still using electric-
ity whilst in eco-mode (0.4 W/hour).
EUROPEAN MARKETS ONLY:
38. Keep the appliance and its cord out of reach of children
aged less than 8 years. Children shall not play with the
appliance.
39. This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or in-
struction concerning use of the appliance in a safe way
and if they understand the hazards involved.
40. Cleaning and user maintenance shall not be made by
children unless they are older than 8 and supervised by
an adult.
This appliance is labeled in accordance with European
Directive 2002/96/EC concerning used electrical and
electronic appliances equipment – WEEE). The directive
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
The guarantee does not cover appliances that do not work or do not work properly because they have not been main-
tained and/or descaled.
4
12
Power button /
Descaling signal /
Error signal
1
To reduce the risk of re or electric shock, do not
remove the cover. No user serviceable parts inside.
Repair should be done by authorized service per-
sonnel only!

6 7
3. BEVERAGE EXAMPLES
Cold Beverage Hot Beverage
5 sec
4. RECOMMENDATIONS FOR SAFE USE
17/23mm
17/18mm
C
17/23mm
ESPRESSO
CAPPUCCINO
CHOCOCINO
Ristretto Espresso
Espresso Intenso
CAPPUCCINO ICE
1212
1 2
1 2
12
12
Never add hot water to the water tank! Afternishingpreparationthebardis-
playashesandthepowerbuttonblinks
red for about 5 seconds. During that
time do not try to pull out the capsule
holder!
Do not touch used capsule after
beverage preparation! Hot surface, risk
of burns!
Never use a wet sponge. Only use a
soft damp cloth to clean the top of the
machine.
Always keep the machine upright!
Nevertouchneedlewithsurfaceofnger!
Do not use machine without needle!
Do not touch machine with wet hands!
For rinsing and beverage preparation
only use drinking water.
Do not touch plug with wet hands.
IF LEFT UNUSED FOR MORE THAN 2 DAYS: Fill
water tank with fresh drinking water and insert
it into machine. Rinse machine, therefore follow
instructions in “7. CLEANING“ on page 12,
beginning with step 4. Remove water from water
tank. Dry water tank. Insert water tank into machine.

8 9
5. FIRST USE
30 sec
ON
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4
7
2
5
8
3
6
1
4
7
2
5
8
3
6
9
5 sec
30 sec
ON
6.1 ONE CAPSULE (E.G. LUNGO)
6. PREPARING A BEVERAGE
Rinse water tank manually with fresh drinking
water. Fill water tank with fresh drinking water.
Place cap and insert water tank into machine.
Start rinsing with cold water: Set bar display to
max. level with touch volume selector. Touch
cold water icon. Machine starts rinsing.
Insert empty capsule holder. Place an empty
largecontainerunderneaththecoeeoutlet.
Ensure to use the correct mains voltage as
given in “2. OVERVIEW“ on page 5. Connect
power plug to mains power socket.
Waituntilcountdownisnishedandmachine
stops.
Waituntilcountdownisnishedandmachine
stops.
Switch machine on. While machine is heating
up, power button starts blinking red. After
approx. 30 seconds, power button lights up
steady green and machine is ready.
Continue rinsing with hot water: Set bar display
to maximum level with touch volume selector.
Touch hot water icon. Machine starts rinsing.
Emptycontainer.Rellwatertankwithfresh
drinking water. Insert water tank back into
machine. Place drip grid on drip tray. Then
insert drip tray at desired position.
Take cup from drip tray.
Afternishingpreparation,bardisplayashes
and power button blinks red for about 5
seconds.
During that time do not try to pull out the
capsule holder!
Touch hot (or cold water icon–depending on
beverage). Beverage preparation starts. Stay
beside the machine throughout the prepara-
tion! Bar display lights vanish progressively.
Machine stops preparation automatically.
Check if water tank contains enough fresh
drinking water. Switch machine on. While
machine is heating up, power button starts
blinking red. After approx. 30 seconds, power
button lights steady green and machine is
ready.
Pull out capsule holder. Insert capsule in
capsule holder and insert capsule holder back
into machine.
Use touch volume selector to illuminate bars in
accordance with the number of bars shown on
capsule, or set bar display to your own taste.
Adjustdriptrayposition.Placecupwithcorrect
cup size on drip tray. See “3. BEVERAGE
EXAMPLES“ on page 6 or package.
Pull out capsule holder and remove used
capsule. Put used capsule in capsule bin.
Rinse capsule holder with fresh drinking water
from both sides. Dry capsule holder. Insert it
intomachine.Enjoyyourbeverage!

10 11
3
5
ON
6
12
4
789
30 sec
13
12
11
5 sec
10
14
6.2 TWO CAPSULES (E.G. CAPPUCCINO) 6.2 TWO CAPSULES (E.G. CAPPUCCINO)
6. PREPARING A BEVERAGE 6. PREPARING A BEVERAGE
5 sec
Check whether water tank contains enough
water. Switch machine on. While machine is
heating up, power button starts blinking red.
After approx. 30 seconds, power button lights
steady green and machine is ready.
Pulloutcapsuleholder.Insertrstcapsulein
capsule holder and insert it back into machine.
Use the touch volume selector to illuminate the
bars in accordance with the number of bars
shown on capsule, or set the bar display to
your own taste.
Adjustdriptrayposition.Placecupwithcorrect
cup size on drip tray. See “3. BEVERAGE
EXAMPLES“ on page 6 or package.
Touch hot (or cold water icon–depending on
beverage). Beverage preparation starts. Stay
beside the machine throughout the prepara-
tion! Bar display lights vanish progressively.
Machine stops preparation automatically.
Pull out capsule holder. Remove used capsule.
Put used capsule in capsule bin.
Use touch volume selector to illuminate bars
in accordance with number of bars shown on
capsule, or set the bar display to your own
taste.
Afternishingpreparation,bardisplayashes
and power button blinks red for about 5
seconds.
During that time do not try to pull out the
capsule holder!
Insert second capsule in capsule holder. Insert
it back into machine.
Touch hot (or cold water icon depending on
beverage). Beverage preparation starts. Stay
beside the machine throughout the prepara-
tion. Bar display lights vanish progressively.
Machine stops preparation.
Take cup from drip tray.Afternishingpreparation,bardisplayashes
and power button blinks red for about 5
seconds.
During that time do not try to pull out the
capsule holder!
Pull out capsule holder and remove used
capsule. Put used capsule in capsule bin.
Rinse capsule holder with fresh drinking water
from both sides. Dry capsule holder. Insert it
intomachine.Enjoyyourbeverage!

12 13
7. CLEANING
2
4
78
3
5
1
6
30 sec
9
OFF
ON
Rinse drip tray with fresh drinking water and
clean it with a clean food-safe brush.
Insert empty capsule holder. Place an empty
largecontainerunderneaththecoeeoutlet.
Remove and empty container.
Warning: Hot water! Handle with care!
Place drip grid on drip tray. Then insert drip
tray at desired position. If any, remove water
from water tank.
Clean with washing-up liquid and fresh
drinking water both sides of capsule holder.
Alternatively wash in dishwasher. Dry it
afterwards.
Switch machine on. While machine is heat-
ing up, power button starts blinking red. After
approx. 30 seconds, power button light turns
green. Machine is ready to use.
Rinse and clean water tank. Use a clean food-
safe brush and washing-up liquid as needed.
Afterwardsrellwithfreshdrinkingwaterand
insert it into machine. The water tank is not
dishwasher proof!
Rinse the machine: Light up all bars to max.
level using touch volume selector. Touch hot
water icon. Machine starts rinsing. Lights on
bar display display vanish progressively.
Switchmachineo.Unplugpowerplug.Clean
machine with a soft damp cloth. Dry it after-
wards with a soft dry cloth.
1
4
7
2
5
8
3
6
9
2 min
0.5 L
5 sec
www.dolce-gusto.com
OFF
If the beverage comes out slower than usual (even in droplets),
or if it is cooler than usual or if the power button is steady orange
(descaling signal), the machine has to be descaled.
Mix 0.5 litre fresh drinking water with descaler
sachet in a measuring cup.
Pour descaling solution into water tank and
insert water tank into machine.
Touch hot water icon. Bar display begins to
count down. Machine descales in start-stop
operation for approximately 2 minutes. Wait
until extraction stops.
Call the NESCAFÉ® Dolce Gusto®
Hotline or go on the
NESCAFÉ® Dolce Gusto® website.
For hotline numbers see last page.
Insert empty capsule holder. Place an empty
containerunderneaththecoeeoutlet.
Touch cold water icon. Bar display begins to
count down. Machine descales in start-stop
operation for approximately 2 minutes until the
water tank is empty.
Switchomachine.Ifany,remove
water from water tank.
Press and hold power button for at least
5seconds.Powerbuttonstartsblinking
alternately green / orange and machine
enters descaling mode.
Forabettereectofthedescaler,themachine
enters a waiting time of 2 min. The power
button blinks alternately green / orange during
the waiting time.
8. DESCALING AT LEAST EVERY 3 – 4 MONTHS

14 15
10
13
11
14 15
IMPORTANT HINTS
Follow instructions on descaling kit
user manual.
Avoid contact of descaling liquid
with any part of the machine.
Do not use vinegar for descaling. Do not push power button during
descaling cycle.
OFF
8. DESCALING AT LEAST EVERY 3 – 4 MONTHS
No liquid comes out: The capsule may be
blocked and under pressure.
Donotdrinkthecoee!Ifcapsuleholdercan
be pulled out: Throw away the capsule. If
capsule holder cannot be pulled out, wait for
20 minutes, try again. If capsule holder is still
blocked, unplug machine. Call
NESCAFÉ® Dolce Gusto® hotline.
Always keep machine upright! To stop
preparation, touch hot/cold water icon again.
Do not unplug the machine! Machine releases
pressure.
Coeemixispressedoutoftopofcapsule
holder. Waituntilpressingprocessisnished.
This is the case if you hear no noise coming
from the machine.
Rinse machine, therefore follow instructions in
“5. FIRST USE“ on page 8. Clean with
washing-up liquid and fresh drinking water
both sides of capsule holder. Rinse drip tray
with fresh drinking water and clean it with a
clean food-safe brush.
9.1 NO LIQUID COMES OUT – NO WATER?
9.2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
9. TROUBLESHOOTING
No liquid comes out: Beverage preparation stops
part way during delivery or does not start at all.
Bar display ashes and power button blinks red
and green rapidly.
Checkifthereiswaterinthewatertank:ifnot,rell
with fresh drinking water and touch hot/cold water
icon again to continue preparation; if the water tank
is full proceed as follows.
12
12
4
3
Empty and clean container. Rinse and clean
water tank. Use a clean food-safe brush and
washing-up liquid as needed. Afterwards
rellwithfreshdrinkingwaterandinsertitto
machine.
At the end of the rinsing cycle, power button
lights up red. Wait until power button light
turnsgreen.Thenswitchmachineo.
Touch hot water icon to start rinsing. Bar
display begins to count down. Wait until
extraction stops.
Empty and clean container. Rinse and
cleanwatertank.Afterwardsrellitwithfresh,
drinking water and insert it into machine.
Rellwatertankwithfreshdrinkingwater.
Touch cold water icon to start rinsing. Bar
display begins to count down. Wait until
extraction stops.
Clean machine with a soft damp cloth. Dry it
afterwards with a soft dry cloth. Place drip grid
on drip tray. Then insert drip tray at desired
position of machine.
12

16 17
12
45
*
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1 2
1
www.dolce-gusto.com
9.3 VARIOUS
9. TROUBLESHOOTING
Machine cannot be switched on.
Beverage is splashing out of coee outlet.
Check if the power plug is correctly plugged
into a mains power socket. If yes check your
electricity supply.
If machine still cannot be switched on, call the
NESCAFÉ® Dolce Gusto® hotline. For hotline
numbers see last page.
To stop preparation, touch active hot or cold
water icon. Pull out capsule holder and check
capsule. Throw away capsule.
Insert a new capsule in capsule holder and
insert it back into machine.
Beverage only comes out in droplets or
beverage is cooler than usual: the machine
has to be descaled.
Call the NESCAFÉ® Dolce Gusto® hotline or go
on the NESCAFÉ® Dolce Gusto® website. For
hotline numbers see last page, see
“8. DESCALING AT LEAST EVERY 3 – 4 MONTHS“
on page 13.
Unplug power plug! Turn drip tray over. Take
outtheinjectortool.Pullcleaningneedleout
ofinjectortool.Keep needle out of reach of
children!
Remove injector only on cold machine! Turn
injectortoolanti-clockwise.Removeinjector.
Do not leave injector unattended! Keep
injector out of reach of children!
Insertcleaningneedleintoinjectortounclog
it. If not possible, prepare a descaling solution
with one sachet and 0.5 L drinking water. Put
injectorindescalingsolution.
Check whether both o-rings are intact and are
intherightplaceontheinjector.Putinjector
ontoinjectortool.
Insertinjectorfrombelowintoopeningofmachine.
Supportinjectorwithhand.Rotateinjector
clockwiseuntilitts.Followinstructionsin
“8. DESCALING AT LEAST EVERY 3 – 4 MONTHS“ on
page 13.
Removecapsuleholder.Pushinjectortoolover
injector.
9. TROUBLESHOOTING
9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
67
5
910
17/23mm
17/18mm
C
17/23mm
8

18 19
9. TROUBLESHOOTING
9.3 VARIOUS
1
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45
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20 minOFF
ON
12
45
*
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1
Power button ashes red fast. Switchmachineo.Checkifcapsuleisblocked,
see “9.2 NO LIQUID COMES OUT – CAPSULE
/ INJECTOR BLOCKED?“ on page 15. Unplug
power plug and wait 20 minutes. Afterwards
plug power plug into mains power socket and
switch machine on.
Ifpowerbuttonstillashesredcallthe
NESCAFÉ® Dolce Gusto® hotline. For hotline
numbers see last page.
• Water accumulates underneath or
around machine.
• Clear water leaks around capsule
holder during beverage preparation.
Unplug machine. Call the NESCAFÉ® Dolce Gusto® hotline. For
hotline numbers see last page.

www.dolce-gusto.com
8080014446
AE 800 348786,
8008 971 971
A L
0842 640 10
AR
0800 999 81 00
AT
0800 365 23 48
AU
1800 466 975
BA
0800 202 42
BE
0800 93217
BG 0 800 1 6666
BR 0800 7762233
CA 1 888 809 9267
CH
0800 86 00 85
CL
800 4000 22
CO
01800-05-15566
CN
400 630 4868
CR
0800-507-4000
CZ 800 135 135
DE
0800 365 23 48
DK 35460100
EE
6 177 441
ES
900 10 21 21
FI
0800 0 6161
FR
0 800 97 07 80
G B 0800 707 6066
ROI: 00800 6378 5385
GR 800 11 68068
GT 1-800-299-0019
HK 2179 8888
HN
800-2220-6666
HR 0800 600 604
HU 06 40 214 200
ID 001803657121
I E 00800 6378 5385
IT
800365234
JO
[phone]
JP
(machines) 81-35651-6848
(capsules) 81-35651-6847
KR
080-234-0070
KG 0842 640 10
KW [phone]
KZ 8-800-080-2880
LB [phone]
LU 8002 3183
LT 8 700 55 200
LV 67508056
MA 080 100 52 54
ME 020 269 902
Middle East:
[phone]
MX
5267 3304,
01800 365 2348
MK 0800 00 200
MT 80074114
MY 1800 88 3633
NI 1-800-4000
NL
0800-3652348
NO 800 80 730
NZ 0800 365 234
PA 800-0000
PE 80010210
PH 898-0061
PL
0800 174 902
PT
800 200 153
PY
0800-112121
QA [phone]
RO 0 800 8 637 853
RU 8-800-700-79-79
SA
8008 971 971
SE
020-29 93 00
SG
1 800 836 7009
SK
0800 135 135
SL
080 45 05
SR
0800 000 100
SV
800-6179
TH
1-800-295588,
0-2657-8601
TR 0800 211 02 18,
4 44 31 60
TW 0800-000-338
UA 0 800 50 30 10
US
1-800-745-3391
UY 0800-2122
VI 1800 6699
ZA
[phone]
(toll free) 086 009 6116
HOTLINES