Kyocera Mita FS-C5016N User manual

FS-C5016N
Color Page Printer
Quick Reference Guide
Kyocera Mita Corporation
2-28, 1-Chome, Tamatsukuri, Chuo-ku
Osaka 540-8585, Japan
Phone: [phone]
© 2003 by KYOCERA MITA CORPORATION
All rights reserved.
2003.3
7KKTA80E++RX
Printed in Japan
FS-C5016N FS-C5016N

Notice
NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY
IMPROPER INSTALLATION OF THE PRODUCT.
SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE
PRINTER’S NATIVE MODE OR ONE OF ITS EMULATION
MODES.
The information in this manual is subject to change without notifi-
cation. Additional pages may be inserted in future editions. The
user is asked to excuse any technical inaccuracies or typographi-
cal errors in the present edition.
No responsibility is assumed if accidents occur while the user is
following the instructions in this manual. No responsibility is
assumed for defects in the printer’s firmware (contents of its read-
only memory).
This manual, any copyrightable subject matter sold or provided
with or in connection with the sale of the page printer, are pro-
tected by copyright. All rights are reserved. Copying or other repro-
duction of all or part of this manual, any copyrightable subject
matter without the prior written consent of Kyocera Mita Corpora-
tion is prohibited. Any copies made of all or part of this manual,
any copyrightable subject must contain the same copyright notice
as the material from which the copying is done.
©2003 KYOCERA MITA CORPORATION. All rights reserved.
The names of actual companies and products mentioned herein
may be the trademarks of their respective owners.
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FS-C5016N
Quick Reference
Guide
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Contents
Guide to the information about the printer .................................3
Understanding the Error Messages ...........................................4
Loading Paper .........................................................................14
Clearing Paper Jams ...............................................................22
Jam at the Paper Cassette .........................................23
Jam at the Paper Transfer Unit ...................................23
Jam at the Rear Cover ................................................25
Jam at the MP Tray .....................................................26
Toner Container Replacement ................................................27
Replacing the Toner Container ...................................28
Replacing the Waste Toner Box .................................32
Cleaning the Printer .................................................................35
Cleaning the Main Charger Unit ..................................35
Cleaning the Paper Transfer Unit ...............................40
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3
Guide to the information about the printer
The following documentation and CD-ROM are sup-
plied:
Installation Guide This guide provides information on installing
the printer before starting to use.
Quick Reference
Guide (This booklet)
This guide provides common information
about the printer such as loading paper,
understanding messages, etc.
Operation Guide This guide is supplied as an online manual
(PDF) in the CD-ROM. This guide fully details
the information on the printer features, hard-
ware, troubleshooting, printer driver handling,
etc.
KX Printer Drivers
Operation Guide
This guide is supplied as an online manual
(PDF) in the CD-ROM. This guide explains
how to install and configure the printer driver.
Software and Docu-
ment CD-ROMs
These CDs include the printer software for
Kyocera Mita printers such as printer drivers,
network printer monitors, and various soft-
ware utilities. Also, these CDs include the
Operation Guides and other documents.
Web site The latest versions of printer drivers and utili-
ties are available for downloading at:
http://www.kyoceramita.com/download/
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4
Understanding the Error Messages
These messages appear on the printer’s message dis-
play when the printer needs the operator’s attention.
For more details, refer to chapter 4 of the Operation
Guide.
Message Corrective Action
Add paper MPTray
The paper has run out in the paper source
displayed. Supply paper according to the
paper source (paper cassettes, MP tray,
optional paper feeders, or optional enve-
lope feeder).
This message is displayed alternately with
messages indicating the printer status,
such as, Ready, Please wait, Pro-
cessing, Waiting, and Form Feed
Time Out. If the number of copies to
print is 2 or more, only the Add paper
message is displayed.
Call service
F###:
F### represents a controller error (#=0, 1,
2, ...). Call a service. The printer does not
operate when this message is displayed.
Call service
####:0123456
#### represents a mechanical error (#=0,
1, 2, ...). Call a service. The printer does
not operate when this message is dis-
played. The total number of pages printed
is also indicated, e.g. 0123456.
Call service
Person F0
This message means an error in data
communications between the printer con-
troller and the operator panel. Call a ser-
vice.
Cassette #
not loaded
The corresponding paper cassette is not
installed. Install the cassette. The cassette
number can be 1 (topmost) to 4 (bottom).
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Check waste
toner box
This message warns following two cases.
Install the new waste toner box.
• The waste toner box is not installed.
• The waste toner box is almost full.
Clean printer
Press GO
Please clean the inside of the printer. See
Cleaning the Printer on page 35.
This message will be displayed when
replacing the toner container after the
message Replace toner C, M, Y, Kis
displayed. After cleaning the inside of the
printer, press the GO key and the printer
will be ready for printing.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
Close duplexer
rear unit
The rear unit of the optional duplexer is
open. Close the duplexer rear unit.
Close duplexer
top cover
The top cover of the optional duplexer is
open. Close the duplexer top cover.
Close paper
transfer unit
The paper transfer unit is open. Close the
paper transfer unit.
Close
left cover
The left cover of the printer is open. Close
the printer left cover.
Close
rear cover
The rear cover of the printer is open. Close
the printer rear cover.
Message Corrective Action
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Close
top cover
The top cover of the printer is open. Close
the printer top cover.
Duplex disabled
Press GO
You attempted to print with a paper size
and paper type that cannot be used for
duplex printing. Press the GO key to print
onto one-side of the paper only.
Face-down tray
paper full
The face-down tray has become full
(approx. 250 pages). You must remove all
printed pages from the face-down tray.
When the printer detects that the face-
down tray is empty again, the printer will
continues printing into the face-down tray.
File not found
Press GO
You have attempted to print a job that is
not contained in the specified virtual mail-
box, or the specified virtual mailbox is not
found.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
Format error
Hard disk
The hard disk installed in the printer is not
formatted, and therefore cannot be read or
written. To format the hard disk, follow the
procedure in the Installation Guide of the
hard disk.
Format error
Memory card
The memory card inserted in the printer is
not formatted, and therefore cannot be
read or written. To format a memory card,
follow the procedure in chapter 3 of the
Operation Guide.
Message Corrective Action
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Hard disk err ##
Press GO
A hard disk error has occurred. Look at the
error code given in place of ## and refer to
chapter 4 of the Operation Guide. To ignore
the hard disk error, press the GO key.
I/F occupied
This message is displayed when you
attempt to use the printer’s operator panel
to change the environmental settings on
the interface from which data are presently
being received.
ID error
The user ID entered for a private job, or a
stored job is not correct. Check the user ID
that you specified on the printer driver.
Insert the same
memory card
You have inserted the wrong memory card
when the Insert again message was
displayed. Remove the wrong memory
card from the printer’s memory card slot
and insert the correct memory card. The
printer again reads it from the beginning of
the data.
Install MK
Replace Maintenance Kit which is dis-
played on the message display. Replace-
ment of the maintenance kit is necessary
at every 200,000 images of printing and
requires professional servicing. Contact
your Kyocera Mita dealer.
Message Corrective Action
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KPDL error ##
Press GO
Current print processing cannot continue
because of occurrence of KPDL error
which is categorized by ##. To print out an
error report, display > Print KPDL
err(s) from the menu system, and select
On. Press the GO key to resume printing.
You can abandon printing by the CANCEL
key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
Load Cassette #
( A4 ) / ( PLAIN )
†
The paper cassette matching the paper
size and paper type of the print job is
empty. Load paper into the paper cassette
indicated by #. Press the GO key to
resume printing.
If you want to print from a different paper
source, press the Vor Ukey to display
Use alternative and you can change
the source for paper feeding. After select-
ing a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the Ukey, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts. For details, see
chapter 3 of the Operation Guide.
Message Corrective Action
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Load EF
( A5 ) / ( PLAIN )
†
There is no paper cassette installed in the
printer that matches the paper size and
paper type of the print job. Set paper in the
envelope feeder. Press the GO key to
resume printing. (Note that feeding the
paper having a paper size which does not
match the current paper size from the
envelope feeder can cause paper jam.)
If you want to print from a different paper
source, press the Vor Ukey to display
Use alternative and you can change
the source for paper feeding. After select-
ing a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the Ukey, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts. For details, see
chapter 3 of the Operation Guide.
Message Corrective Action
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Load MP Tray
( A4 ) / ( PLAIN )
†
There is no paper cassette installed in the
printer that matches the paper size and
paper type of the print job. Set paper in the
MP tray. Press the GO key to resume
printing. (Note that feeding the paper hav-
ing a paper size which does not match the
current paper size from the MP tray can
cause paper jam.)
If you want to print from a different paper
source, press the Vor Ukey to display
Use alternative and you can change
the source for paper feeding. After select-
ing a paper source and pressing the
MENU key, Paper Handling >
appears. By pressing the Ukey, the paper
type settings menu appears. After setting
the correct paper type, press the ENTER
key and printing starts. For details, see
chapter 3 of the Operation Guide.
Memory card err
Insert again
The memory card is accidentally removed
from the printer’s memory card slot during
reading. If you continue reading the mem-
ory card, insert the same memory card
into the slot again. The printer again reads
it from the beginning of the data.
Also see Insert the same memory
card.
Message Corrective Action
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Memory overflow
Press GO
The total amount of data received by the
printer exceeds the printer’s internal mem-
ory. Try adding more memory. Press the
GO key to resume printing. You can aban-
don printing by the CANCEL key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
MemoryCard err##
Press GO
A memory card error has occurred. Look
at the error code given in place of ## and
refer to chapter 4 of the Operation Guide.
To ignore the memory card error, press the
GO key.
Missing
duplex drawer
The duplex drawer is either not installed or
incorrectly inserted. Insert the duplex
drawer securely.
Paper jam
################
A paper jam has occurred. The location of
the paper jam is indicated in place of the
#’s. For details, see Clearing Paper Jams
on page 22.
Paper path error
There is no paper cassette in the feeder,
or the cassette is not inserted properly.
After reinserting the paper cassette, you
should be able to print. When two or more
optional feeders are installed and the low-
est one is selected, the same message will
appear if any of the upper paper feeder
and the printer cassette is improperly
installed.
Message Corrective Action
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Print overrun
Press GO
††
The print job transferred to the printer was
too complex to print on a page. Press the
GO key to resume printing. (The page may
break in some pages.).
You can abandon printing by the CANCEL
key.
If Auto Continue is set to On, printing will
be automatically resumed after a preset
period of time. For details on Auto Con-
tinue, refer to chapter 3 of the Operation
Guide.
RAM disk error##
Press GO
A RAM disk error has occurred. Look at
the error code given in place of ## and
refer to chapter 4 of the Operation Guide.
To ignore the RAM disk error, press the
GO key.
Replace toner
C
, M , Y , K
Replace toner
Clean printer
Two message items are displayed alter-
nately. Toner has run out in the toner con-
tainer(s). Replace the toner container
using a new toner kit for the particular
color. The printer does not operate when
this message is displayed.
For example, if Replace toner C,K is
displayed, replace the cyan and the black
toner containers.
Set paper
Press GO
The MP tray is out of paper. Load paper
and press the GO key. (Note that feeding
the paper having a paper size which does
not match the current paper size from the
MP tray can cause paper jam.)
Toner low
C
, M , Y , K
Replace the toner container using a new
toner kit. Color of the toner container that
needs to be replaced is represented by
C(Cyan), M(Magenta), Y(Yellow), and
K(Black).
Message Corrective Action
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Virtual mailbox
full
The storage area in the hard disk for the
virtual mailboxes is full. Print out accumu-
lated jobs in the virtual mailboxes.
Warning
low memory
The printer’s internal memory is running
low due to too many numbers of fonts and
macros downloaded. Try deleting unnec-
essary fonts and macros.
† Messages separated by ‘( )/( )’ are displayed alternately.
†† After this error has happened, page protect mode will be automatically turned
on. To maintain optimum use of memory during printing, we recommend you
manually turn off page protect mode. See chapter 3 of the Operation Guide.
Message Corrective Action
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Loading Paper
Fan the media (paper/transparencies), then tap it
on a level surface to avoid media jams or skewed
printing.
Loading paper
into the cassette
Pull the paper
cassette all the
way out of the
printer.
Caution
1
Paper Cassette
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Push the bottom
plate down until it
locks.
Standard paper sizes are attached to the inside of the
paper cassette as shown in the following figure.
2
Bottom
Plate
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Turn the paper
size dial so that
the size of the
paper you are
going to use
appears in the
paper size win-
dow.
When the paper size dial is set to OTHER the
paper size must be set into the printer on the
operator panel. See chapter 3 of the Operation
Guide.
Adjust the position
of the paper
guides located on
the left and right
sides of the paper
cassette. Pull the
release lever on
the left side guide
and slide to the
desired paper
size.
3
Paper Size Dial Paper Size Window
Note
4
Release Lever
Paper Guides
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Adjust the position
of the paper stop-
per located at the
rear of the paper
cassette. Pull the
release lever and
slide the paper
stopper to the
desired paper
size. When
shipped from the
factory, the paper
cassette is set to
A4 size.
When using non-standard size paper, move the paper
guides and paper stopper all the way out, insert the
paper, then adjust the paper guides and paper stopper
to the size of the paper. Adjust them so that they are in
light contact with the paper.
Slide the paper
into the paper
cassette.
B5A4
5
Paper Stopper
Release Lever
6
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• Do not load more paper than will fit under the
load limits on the paper guides.
• The paper cassette will hold approximately
500 sheets of paper with a 80 g/m² (21 lb.)
basis weight, or with a thickness of 0.11 mm.
Set the stack of
paper so that it is
under the clips as
shown.
Note
Load
Limit
Load
Limit
7
Clip Clip
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