Kyocera DuraForce Pro 2 Verizon User manual

User Guide

TOC i
Table of Contents
Introduction................................................................................................................................ 1
Get Started ................................................................................................................................ 2
Your Phone at a Glance...................................................................................................... 2
Set Up Your Phone............................................................................................................. 4
Charge the Battery....................................................................................................... 4
Charge the Battery Wirelessly ..................................................................................... 5
Install a microSD Card and Reinstall SIM Card............................................................ 6
Turn Your Phone On and Off.............................................................................................. 7
Setup Wizard............................................................................................................... 8
Turn Your Screen On and Off...................................................................................... 8
Voicemail..................................................................................................................... 9
Phone Basics............................................................................................................................10
Touchscreen Navigation ....................................................................................................10
Function Buttons................................................................................................................12
Your Home Screen............................................................................................................13
Home Screen Overview..............................................................................................13
Manage the Home Screens........................................................................................14
Weather......................................................................................................................15
Quick Shortcuts .................................................................................................................16
Outdoor Grid......................................................................................................................16
Status Bar..........................................................................................................................17
Notifications Panel......................................................................................................18
Quick Settings ............................................................................................................19
Enter Text..........................................................................................................................19
Gboard .......................................................................................................................19
Glide Typing ...............................................................................................................22
Google Voice Typing ..................................................................................................22
Copy and Paste Text..................................................................................................23
Phone Calls ..............................................................................................................................24
Make Phone Calls..............................................................................................................24

ii TOC
Call Using the Phone Dialpad.....................................................................................24
Call from Recents.......................................................................................................25
Call from Contacts......................................................................................................25
Call Using a Speed Dial Number ................................................................................25
Call Emergency Numbers...........................................................................................25
Call Numbers with Pauses..........................................................................................26
Call Using the Plus (+) Code.......................................................................................26
Receive Phone Calls..........................................................................................................27
Voicemail...........................................................................................................................27
Review Voicemail .......................................................................................................28
Configure Voicemail Settings......................................................................................28
Voicemail (Traditional).......................................................................................................28
Set Up Voicemail........................................................................................................28
Voicemail Notification .................................................................................................28
Retrieve Your Voicemail Messages ............................................................................28
Phone Call Options............................................................................................................29
In-call Options.............................................................................................................29
Caller Name ID...........................................................................................................29
Call Waiting ................................................................................................................29
3-Way Calling.............................................................................................................30
Call Forwarding ..........................................................................................................30
Set Up Speed Dialing.........................................................................................................31
Recent Calls ......................................................................................................................32
Call Settings ......................................................................................................................33
Call Rejection .............................................................................................................33
Quick Responses........................................................................................................34
Auto Answer...............................................................................................................34
Additional Settings......................................................................................................34
Phone Ringtone..........................................................................................................35
Voicemail....................................................................................................................35
Assisted Dialing..........................................................................................................35
TTY Mode...................................................................................................................35
Call Timer...................................................................................................................36

TOC iii
Power Key Ends Call..................................................................................................36
Noise Reduction.........................................................................................................37
Video Calling ..............................................................................................................37
Vibrate When Ringing.................................................................................................37
Dial Pad Touch Tones ................................................................................................37
Hearing Aids...............................................................................................................37
Verizon Push To Talk Plus (PTT+).....................................................................................37
Contacts....................................................................................................................................39
Contacts List......................................................................................................................39
Add a Contact....................................................................................................................40
Assign a Caller ID Picture to a Contact.......................................................................40
Save a Phone Number.......................................................................................................41
Delete a Contact................................................................................................................41
Edit a Contact....................................................................................................................41
Add a Group Contact.........................................................................................................44
Delete a Group Contact.....................................................................................................44
Edit a Group Contact .........................................................................................................45
ICE (In Case of Emergency) ..............................................................................................45
Synchronize Contacts........................................................................................................46
Applications ..............................................................................................................................47
Google Apps......................................................................................................................47
Create a Google Account............................................................................................47
Sign In to Your Google Account..................................................................................47
Chrome.......................................................................................................................47
Gmail..........................................................................................................................48
Calendar.....................................................................................................................49
Google Play Store App...............................................................................................50
Google Maps..............................................................................................................51
YouTube.....................................................................................................................51
Play Music..................................................................................................................52
Message+..........................................................................................................................52
Connections..............................................................................................................................53
Wi-Fi..................................................................................................................................53

iv TOC
Turn Wi-Fi On and Connect to a Wireless Network......................................................53
The Wi-Fi Settings Menu ............................................................................................54
Bluetooth ...........................................................................................................................54
Turn Bluetooth On or Off.............................................................................................54
Change the Device Name...........................................................................................54
Pairing (Connect to Other Devices) ............................................................................55
Unpair from a Bluetooth Device..................................................................................55
Send and Receive Information....................................................................................55
Supported Bluetooth Profiles ......................................................................................56
Near Field Communication (NFC) Technology...................................................................56
Turn NFC On or Off....................................................................................................56
Android Beam.............................................................................................................56
Virtual Private Networks (VPN)..........................................................................................57
Prepare Your Phone for VPN Connection...................................................................57
Add a VPN Connection...............................................................................................57
Connect to or Disconnect from a VPN ........................................................................58
Mobile Hotspot & Tethering................................................................................................58
Turn Wi-Fi Hotspot On or Off......................................................................................58
USB tethering.............................................................................................................58
Bluetooth tethering......................................................................................................59
Camera and Camcorder............................................................................................................60
Use the Camera App .........................................................................................................60
Open or Close the Camera App..................................................................................60
Viewfinder Screen.......................................................................................................60
Take a Picture or Record a Video...............................................................................61
Action Overlay Mode ..................................................................................................62
Underwater Mode.......................................................................................................62
Review Screen ...........................................................................................................63
Camera and Camcorder Settings.......................................................................................64
View Pictures and Videos Using Photos ............................................................................66
View Pictures and Videos...........................................................................................66
Work with Pictures.............................................................................................................66
Edit a Picture..............................................................................................................66

TOC v
Share Pictures and Videos.................................................................................................68
Useful Tools..............................................................................................................................69
Clock .................................................................................................................................69
World Clock................................................................................................................69
Alarm..........................................................................................................................69
Timer..........................................................................................................................70
Stopwatch...................................................................................................................71
Calculator ..........................................................................................................................71
Flashlight...........................................................................................................................71
Sound Recorder.................................................................................................................72
Voice Services...................................................................................................................73
Text-to-Speech...........................................................................................................73
Voice Search..............................................................................................................73
Eco Mode ..........................................................................................................................73
File Commander................................................................................................................74
Supported Formats.....................................................................................................75
Outdoor Portal ...................................................................................................................75
Settings.....................................................................................................................................76
Network & internet .............................................................................................................76
Wi-Fi settings..............................................................................................................76
Cellular networks settings...........................................................................................76
Data usage settings....................................................................................................77
Mobile Hotspot & tethering..........................................................................................77
Airplane mode ............................................................................................................77
VPN settings...............................................................................................................77
Private DNS................................................................................................................78
Wireless emergency alerts..........................................................................................78
Advanced Calling...............................................................................................................78
Video Calling ..............................................................................................................78
Wi-Fi Calling...............................................................................................................79
Connected devices ............................................................................................................79
USB............................................................................................................................79
Pair New Device.........................................................................................................79

vi TOC
Previously Connected devices....................................................................................79
Connection Preferences .............................................................................................79
Display...............................................................................................................................80
Brightness level..........................................................................................................80
Adaptive brightness....................................................................................................80
Night Light ..................................................................................................................80
Wallpaper...................................................................................................................80
Sleep..........................................................................................................................80
Glove touch mode.......................................................................................................80
Auto-rotate screen......................................................................................................80
Font size.....................................................................................................................81
Display size ................................................................................................................81
Screen saver ..............................................................................................................81
Hide navigation bar.....................................................................................................81
Show battery percentage............................................................................................81
Display quick settings.................................................................................................81
Sound................................................................................................................................81
Media volume, Call volume, Ring volume, Alarm volume, Notification volume............81
Also vibrate for calls....................................................................................................81
Do Not Disturb............................................................................................................81
Shortcut to prevent ringing..........................................................................................81
Phone ringtone...........................................................................................................82
Vibration pattern.........................................................................................................82
Vibrate intensity..........................................................................................................82
Default notification sound............................................................................................82
Default alarm sound....................................................................................................82
Other sounds and vibrations.......................................................................................82
Programmable keys...........................................................................................................83
PTT key......................................................................................................................83
Camera key................................................................................................................83
Wake up device..........................................................................................................83
Apps & notifications ...........................................................................................................83
App launch optimization..............................................................................................84

TOC vii
Notifications................................................................................................................84
Default apps ...............................................................................................................84
App permissions.........................................................................................................84
Special apps access...................................................................................................84
Battery...............................................................................................................................84
Adaptive Battery.........................................................................................................84
Eco Mode ...................................................................................................................84
Show battery percentage............................................................................................84
Last full charge...........................................................................................................85
Screen usage since full charge...................................................................................85
Storage..............................................................................................................................85
Device storage............................................................................................................85
SD Card......................................................................................................................85
Security & location.............................................................................................................85
Security status............................................................................................................85
Screen lock.................................................................................................................85
Screen lock settings....................................................................................................86
Lock screen preferences.............................................................................................87
Fingerprint..................................................................................................................87
Smart Lock .................................................................................................................87
Location......................................................................................................................87
Show passwords ........................................................................................................88
Device admin apps.....................................................................................................88
SIM card lock..............................................................................................................88
Encryption & credentials.............................................................................................89
Trust agents................................................................................................................89
Screen pinning............................................................................................................89
Accounts............................................................................................................................89
Set Up a New Account................................................................................................89
Manage Existing Accounts..........................................................................................89
Emergency information...............................................................................................89
Automatically sync data..............................................................................................90
Accessibility.......................................................................................................................90

viii TOC
Volume key shortcut...................................................................................................90
Downloaded services..................................................................................................90
Select to Speak ..........................................................................................................90
TalkBack.....................................................................................................................90
Text-to-speech output.................................................................................................90
Font size.....................................................................................................................90
Display size ................................................................................................................91
Magnification ..............................................................................................................91
Color correction..........................................................................................................91
Color inversion............................................................................................................91
Large mouse pointer...................................................................................................91
Remove animations....................................................................................................91
Accessibility Menu......................................................................................................91
Switch Access ............................................................................................................91
Dwell timing................................................................................................................92
Power button ends call ...............................................................................................92
Auto-rotate screen......................................................................................................92
Touch & hold delay.....................................................................................................92
Vibration.....................................................................................................................92
Mono audio.................................................................................................................92
Captions.....................................................................................................................92
Sound balance............................................................................................................93
Hearing aids ...............................................................................................................93
High contrast text........................................................................................................93
Google...............................................................................................................................93
System...............................................................................................................................93
About phone...............................................................................................................93
Languages & Input......................................................................................................94
Gestures.....................................................................................................................94
Date & time.................................................................................................................95
Backup .......................................................................................................................95
Reset options..............................................................................................................95
Compliance information..............................................................................................96

TOC ix
System updates.................................................................................................................96
Drying Procedures....................................................................................................................97
Drying Your Phone ............................................................................................................97
Copyright & Trademarks...........................................................................................................98

Introduction 1
Introduction
Thank you for purchasing this Kyocera product. Please read this user guide carefully
before using the device to ensure safe and proper use.
Descriptions in the User Guide
Most descriptions in this user guide are based on your phone’s setup at the time of purchase.
Instructions to perform tasks in this guide may change depending on the version of software or
application on your phone. Certain menus as to option settings are not displayed or visible
depending on each setting status.
All screens in this guide are simulated. Actual displays may vary. Certain features, services, and
applications are network dependent and may not be available in all areas; additional terms,
conditions and/or charges may apply. Contact your service provider about feature availability
and functionality.
All features, functionality, and other specifications, as well as the information contained in this
guide are based upon the latest available information and are believed to be accurate at the
time of issuing. Kyocera International, Inc. reserves the right to change or modify any
information or specifications without notice or obligation.
For warranty service information, please refer to the Safety and Warranty Information linked
from your phone or call the following telephone number from anywhere in the continental United
States and Canada: 1-800-349-4478.
This phone can determine its/your geographical location (location information) and can
associate location information with other data. For some services and applications, location
information must be turned on and you have to agree to its collection. Additionally, certain
services, applications, and programs are capable of accessing, collecting, storing, and using
location information and disclosing it to others. You should decide carefully when determining
whether location information should be made available to others.
©2019 Kyocera Corporation. KYOCERA is a registered trademark of Kyocera Corporation. All
other trademarks are the property of their respective owners.

2 Get Started
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.

Get Started 3
Key Functions
●Earpiece lets you hear the caller and automated prompts.
●Front camera takes pictures and records videos while facing the screen and allows you
to video conference.
●Touchscreen displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen. In Underwater mode, the
touch operation will be disabled.
●Quaternary microphone suppresses background noise improving audio quality for the
other party during voice calls.
●Speakers let you hear different ringtones and sounds. The speakers also let you hear
the caller’s voice in speakerphone mode.
●Primary microphone transmits your voice for phone calls and is used for voice-
activated functions. It is disabled in speakerphone mode.
●Tertiary microphone suppresses background noise improving audio quality for the
other party during voice calls.
●Proximity/Light sensor detects how close an object is to the surface of the screen. This
is typically used to detect when your face is pressed up against the screen, such as
during a phone call.
●LED indicator displays a phone notification, charging status, or alert.
●Headset jack allows you to plug in an optional headset for convenient, hands-free
conversations or for listening to music.
●USB/Charger port allows you to connect the phone and the USB Type-C cable for use
with the charger adapter, or other compatible accessories.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Volume buttons allow you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.
●PTT/Programmable button allows you to assign a frequently used function for quick
access. By installing PTT application, this button can also act as a PTT button. See
Programmable keys.
●Power button lets you turn the phone on or off or turn the screen on or off, restart the
phone, or capture screenshots. This button also works as the fingerprint sensor.
●SIM/microSD card slot allows you to insert a SIM card and a microSD card placed on
the SIM/microSD card tray.

4 Get Started
NOTE: microSD cards are sold separately. Your phone supports a microSD card up
to 512 GB.
●Camera button lets you activate the front camera, the back camera or the wide view
camera.
●Secondary microphone suppresses background noise improving audio quality for the
other party during voice calls. In speakerphone mode, it is used as a main microphone.
●Flash helps illuminate subjects in low-light environments when taking a picture or
recording a video. It can also work as an LED flashlight. See Flashlight.
●Wireless charging area allows you to charge the battery using a wireless charger (sold
separately). See Charge the Battery Wirelessly.
●Wide view camera lets you take pictures and videos in wide angle.
●Back camera lets you take pictures and videos.
Set Up Your Phone
You need to charge the battery to begin setting up your phone.
Charge the Battery
Fully charge the battery before powering on the phone.
NOTE: The battery cannot be removed from the phone. For replacing or disposing the battery,
contact a KYOCERA authorized service center.
IMPORTANT: Unplug the AC adapter from the electrical outlet when not in use to reduce the
environmental impact of charging.
1. Open the cover to the USB/Charger port on the bottom of the phone.
2. Plug the smaller end of the USB cable into the phone’s USB/Charger port.
3. Plug the other end of the USB cable into the AC adapter, and then plug the adapter into
an electrical outlet. Be sure to use the AC adapter that came with your phone.

Get Started 5
WARNING: Only use approved chargers with your device. Incompatible chargers or
tampering with the charger port could damage your device and void the
warranty.
4. When charging is complete, remove the cable from the port and close the cover.
NOTE: Make sure the USB/Charger port cover is securely closed to maintain your
phone’s waterproof seal.
WARNING: Do not use the phone under water with a broken or open SIM/microSD slot
cover, USB/Charger port cover or headset jack cover.
Charge the Battery Wirelessly
Your phone supports Qi and works with Qi-enabled chargers. Follow the steps below to charge
the battery using a wireless charger (sold separately).
1. Locate the charging area on your wireless charger by referring to the charger
documentation.
2. Place your phone ensuring that the charging area of your phone touches the charging
area of your wireless charger.
Before starting wireless charging, please note the following:
●If the charging areas are not touching, the charging results will be poor.
●Make sure there is nothing between your phone and wireless charger.
●Your phone may become hot while charging the battery.
●If charging doesn’t start after positioning your phone correctly, please use the AC
adapter that came with your phone.
For more information on wireless charging, see your wireless charger documentation.

6 Get Started
Install a microSD Card and Reinstall SIM Card
Inserting a compatible microSD card into your phone will increase the storage capacity. Your
phone comes with a preinstalled SIM card. If you need to reinstall your SIM card, follow the
instructions below.
NOTE:microSD cards are sold separately.
1. With the phone facing down, open the SIM/microSD card slot cover.
2. Hook your fingernail on the rib on the tray’s top edge and pull it out.
3. Put the tray onto a flat surface and place a microSD card into the tray with the gold
contacts facing down as shown.
NOTE: If you need to reinstall your SIM card, remove the original SIM card from the tray
and place your new SIM card into the tray with the gold contacts facing down as
shown.

Get Started 7
4. Insert the tray into the phone, being careful not to let the cards slide out. Then gently
push the tray in until it clicks.
5. After the tray is all the way back in your phone, securely close the card slot cover.
NOTE: Make sure the SIM/microSD card slot cover is securely closed to maintain your
phone’s waterproof seal.
WARNING: Do not use the phone under water with a broken or open SIM/microSD card
slot cover, USB/Charger port cover or headset jack cover.
NOTE: You can easily damage the microSD card by improper operation. Please be
careful when inserting, removing, or handling the microSD card.
NOTE: Make sure your battery is fully charged before using the microSD card. Your data
may become damaged or unusable if the battery runs out while using the
microSD card.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
►Press and hold the Power button until the screen lights up.
Turn Your Phone Off
1. Press and hold the Power button until the phone options are displayed.
2. Tap Power off to turn the phone off.

8 Get Started
Restart Your Phone
1. Press and hold the Power button until the phone options are displayed.
2. Tap Restart to restart the phone.
Setup Wizard
When you turn on your phone for the first time, the Setup Wizard starts automatically. Follow the
onscreen instructions to choose a default language, connect to a Wi-Fi network, choose the
device protection, set up accounts, and more.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on when
you need it.
Turn the Screen Off When Not in Use
►To quickly turn the screen off, press the Power button. Pressing the Power button
again or receiving an incoming call will turn on your phone screen.
To save battery power, the phone screen automatically turns off after a certain period of time
when left idle. You will still be able to receive messages and calls while the phone screen is off.
NOTE: For information on how to adjust the time before the screen turns off, see Sleep.
Turn the Screen On and Start with Swipe
1. Press the Power button to turn the screen on. The below screen appears by default.
NOTE: To set up a screen lock for security, see Screen lock.

Get Started 9
2. On the screen, swipe toward:
▪to access the Home screen or the screen displayed before it was turned off.
▪to launch the Camera app.
▪to launch Google Assistant.
Voicemail
Your phone comes with the Voicemail application. Voicemail allows you to manage your
voicemail directly from your phone rather than calling in to your Voicemail. Voicemail displays a
list of your messages and allows you to choose which message(s) to listen or delete. You can
also choose the traditional Voicemail service. See Voicemail (Traditional).
NOTE: Voicemail is a subscription based service.
Set Up Voicemail
1. From the Home screen, tap > Voicemail.
2. Follow the onscreen instructions for setting language, password, greetings, etc.
Set Up Traditional Voicemail
1. From the Home screen, tap > DIALPAD.
2. Touch and hold 1or dial *86 and then tap .
3. When you hear the greeting, tap #to interrupt, and follow the prompts.

10 Phone Basics
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of tap gestures.
Tap:Tap the screen with your finger to select or launch a menu, option, or application. A light
tap works best.
Touch and Hold: To open the available options for an item (for example, a keyboard), touch
and hold the item.