Kyocera DURAFORCE ULTRA 5G User manual

User Guide

TOC i
Table of Contents
Introduction................................................................................................................................ 1
Get Started ................................................................................................................................ 2
Your Phone at a Glance...................................................................................................... 2
Set Up Your Phone............................................................................................................. 5
Charge the Battery....................................................................................................... 5
Charge the Battery Wirelessly ..................................................................................... 6
Install microSD Card and Reinstall SIM Card............................................................... 6
Turn Your Phone On and Off.............................................................................................. 9
Setup Wizard............................................................................................................... 9
Turn Your Screen On and Off...................................................................................... 9
Voicemail....................................................................................................................10
Phone Basics............................................................................................................................11
Touchscreen Navigation ....................................................................................................11
Function Buttons................................................................................................................13
Your Home Screen............................................................................................................14
Home Screen Overview..............................................................................................14
Manage the Home Screens........................................................................................15
Apps Launcher ...........................................................................................................17
Weather......................................................................................................................17
Quick Shortcuts .................................................................................................................18
Status Bar..........................................................................................................................18
Notifications Panel......................................................................................................19
Quick Settings ............................................................................................................20
Enter Text..........................................................................................................................20
Gboard .......................................................................................................................20
Glide Typing ...............................................................................................................23
Google Voice Typing ..................................................................................................23
Copy and Paste Text..................................................................................................24
Phone Calls ..............................................................................................................................25
Make Phone Calls..............................................................................................................25

ii TOC
Call Using the Phone Dialpad.....................................................................................25
Call from Recents.......................................................................................................26
Call from Contacts......................................................................................................26
Call Using a Speed Dial Number ................................................................................26
Call Emergency Numbers...........................................................................................26
Call Numbers with Pauses..........................................................................................27
Call Using the Plus (+) Code.......................................................................................27
Receive Phone Calls..........................................................................................................28
Voicemail...........................................................................................................................28
Review Voicemail .......................................................................................................29
Configure Voicemail Settings......................................................................................29
Voicemail (Traditional).......................................................................................................29
Set Up Voicemail........................................................................................................29
Voicemail Notification .................................................................................................29
Retrieve Your Voicemail Messages............................................................................29
Phone Call Options............................................................................................................30
In-call Options.............................................................................................................30
Caller Name ID...........................................................................................................30
Call Waiting ................................................................................................................30
3-Way Calling.............................................................................................................31
Call Forwarding ..........................................................................................................31
Set Up Speed Dialing.........................................................................................................32
Recent Calls ......................................................................................................................33
Call Settings ......................................................................................................................34
Call Rejection .............................................................................................................34
Quick Responses........................................................................................................35
Auto Answer...............................................................................................................35
Additional Settings......................................................................................................36
Video Calling ..............................................................................................................36
Activate Wi-Fi Calling..................................................................................................36
Phone Ringtone..........................................................................................................36
Voicemail....................................................................................................................37
Assisted Dialing..........................................................................................................37

TOC iii
Real Time Text...........................................................................................................37
Call Timer...................................................................................................................38
Power Key Ends Call..................................................................................................38
Noise Reduction.........................................................................................................38
Step-up ring volume....................................................................................................38
Vibrate When Ringing.................................................................................................38
Dial Pad Touch Tones ................................................................................................38
Flashing light when ringing .........................................................................................38
Hearing Aids – Telecoil Mode.....................................................................................38
Verizon Push To Talk Plus (PTT+).....................................................................................39
Contacts....................................................................................................................................41
Contacts List......................................................................................................................41
Add a Contact....................................................................................................................42
Assign a Caller ID Picture to a Contact.......................................................................42
Save a Phone Number.......................................................................................................43
Delete a Contact................................................................................................................43
Edit a Contact....................................................................................................................43
Add or Edit Information for a Contact..........................................................................43
Refresh.......................................................................................................................44
Share..........................................................................................................................44
Join.............................................................................................................................44
Add shortcut to Home screen .....................................................................................44
Set ringtone................................................................................................................44
All calls to voicemail....................................................................................................45
Change account .........................................................................................................45
Add a Contact to Favorites .........................................................................................45
Add a Group Contact.........................................................................................................46
Delete a Group Contact.....................................................................................................46
Edit a Group Contact .........................................................................................................46
Add or Remove a Group Contact Entry, or Rename a Group .....................................47
ICE (In Case of Emergency) ..............................................................................................47
Synchronize Contacts........................................................................................................48
Applications ..............................................................................................................................49

iv TOC
Google Apps......................................................................................................................49
Create a Google Account............................................................................................49
Sign In to Your Google Account..................................................................................49
Chrome.......................................................................................................................49
Gmail..........................................................................................................................50
Calendar.....................................................................................................................51
Google Play Store App ...............................................................................................52
Google Maps..............................................................................................................53
YouTube.....................................................................................................................53
YouTube Music...........................................................................................................54
Files............................................................................................................................54
Supported Formats.....................................................................................................54
Message+..........................................................................................................................54
Connections..............................................................................................................................56
Wi-Fi..................................................................................................................................56
Turn Wi-Fi On and Connect to a Wireless Network......................................................56
The Wi-Fi Settings Menu ............................................................................................57
Bluetooth ...........................................................................................................................57
Turn Bluetooth On or Off.............................................................................................57
Change the Device Name...........................................................................................57
Pairing........................................................................................................................58
Send and Receive Information....................................................................................59
Supported Bluetooth Profiles......................................................................................59
Near Field Communication (NFC) Technology...................................................................59
Turn NFC On or Off....................................................................................................60
Secure NFC................................................................................................................60
Virtual Private Networks (VPN)..........................................................................................60
Prepare Your Phone for VPN Connection...................................................................60
Add a VPN Connection...............................................................................................61
Connect to or Disconnect from a VPN ........................................................................61
Mobile Hotspot & Tethering................................................................................................61
Turn Wi-Fi Hotspot On or Off......................................................................................61
USB tethering.............................................................................................................62

TOC v
Bluetooth tethering......................................................................................................62
Camera.....................................................................................................................................63
Use the Camera App .........................................................................................................63
Open or Close the Camera App..................................................................................63
Viewfinder Screen.......................................................................................................63
Take a Picture or Record a Video...............................................................................65
Action Overlay Mode ..................................................................................................66
Underwater Mode.......................................................................................................67
Review Screen ...........................................................................................................67
Camera Settings.........................................................................................................69
View Pictures and Videos Using Photos ............................................................................70
View Pictures and Videos...........................................................................................70
Work with Pictures.............................................................................................................71
Edit a Picture..............................................................................................................71
Share Pictures and Videos.................................................................................................72
Useful Tools..............................................................................................................................74
Clock .................................................................................................................................74
World Clock................................................................................................................74
Alarm..........................................................................................................................74
Timer..........................................................................................................................75
Stopwatch...................................................................................................................75
Calculator ..........................................................................................................................76
Flashlight...........................................................................................................................76
Sound Recorder.................................................................................................................77
Voice Services...................................................................................................................78
Text-to-Speech...........................................................................................................78
Voice Search..............................................................................................................78
Outdoor..............................................................................................................................78
Carkit Power On or Off.......................................................................................................79
Settings.....................................................................................................................................80
Network & internet .............................................................................................................80
Wi-Fi settings..............................................................................................................80
Mobile network settings ..............................................................................................80

vi TOC
Data usage settings....................................................................................................81
Mobile Hotspot & tethering..........................................................................................81
Airplane mode ............................................................................................................81
VPN settings...............................................................................................................81
Private DNS................................................................................................................82
Wireless emergency alerts..........................................................................................82
Advanced Calling...............................................................................................................82
Video Calling ..............................................................................................................82
Activate Wi-Fi Calling..................................................................................................82
Connected devices ............................................................................................................82
USB............................................................................................................................83
Pair New Device.........................................................................................................83
Previously Connected devices....................................................................................83
Connection Preferences .............................................................................................83
Display...............................................................................................................................84
Brightness level..........................................................................................................84
Adaptive brightness....................................................................................................84
Night Light ..................................................................................................................84
Wallpaper...................................................................................................................84
Dark theme.................................................................................................................84
Sleep time ..................................................................................................................84
Glove touch mode.......................................................................................................84
Pocket mode...............................................................................................................84
Auto-rotate screen......................................................................................................85
Font size.....................................................................................................................85
Display size ................................................................................................................85
Screen saver ..............................................................................................................85
Display quick settings .................................................................................................85
Sound................................................................................................................................85
Media volume, Call volume, Ring & notification volume, Alarm volume.......................85
Also vibrate for calls....................................................................................................85
Do Not Disturb............................................................................................................85
Shortcut to prevent ringing..........................................................................................85

TOC vii
Phone ringtone...........................................................................................................86
Vibration pattern .........................................................................................................86
Vibration intensity .......................................................................................................86
Default notification sound............................................................................................86
Default alarm sound....................................................................................................86
Other sounds and vibrations.......................................................................................86
Programmable keys...........................................................................................................87
Wake up device..........................................................................................................87
Apps & notifications ...........................................................................................................87
App launch optimization..............................................................................................87
Notifications................................................................................................................87
Screen time ................................................................................................................87
Default apps ...............................................................................................................87
Permission manager...................................................................................................88
Special apps access...................................................................................................88
Battery...............................................................................................................................88
Battery Saver..............................................................................................................88
Adaptive Battery.........................................................................................................88
Battery Care Mode......................................................................................................88
Show battery percentage............................................................................................88
Last full charge...........................................................................................................89
Screen usage since full charge...................................................................................89
Storage..............................................................................................................................89
Device storage............................................................................................................89
Portable storage.........................................................................................................89
Privacy...............................................................................................................................89
Permission manager...................................................................................................89
Show passwords ........................................................................................................89
Lock screen................................................................................................................90
Autofill service from Google........................................................................................90
Advanced ...................................................................................................................90
Location.............................................................................................................................90
Use location................................................................................................................91

viii TOC
Recent location requests ............................................................................................91
App permission...........................................................................................................91
Wi-Fi and Bluetooth scanning.....................................................................................91
Emergency Location Service ......................................................................................91
Security..............................................................................................................................91
Security status............................................................................................................91
Screen lock.................................................................................................................91
Screen lock settings....................................................................................................92
Lock screen preferences.............................................................................................92
Fingerprint ..................................................................................................................92
Face unlock................................................................................................................93
Smart Lock .................................................................................................................93
Device admin apps.....................................................................................................93
SIM card lock..............................................................................................................94
Encryption & credentials.............................................................................................94
Trust agents................................................................................................................94
Screen pinning............................................................................................................94
Covert mode...............................................................................................................94
Accounts............................................................................................................................94
Set Up a New Account................................................................................................94
Manage Existing Accounts..........................................................................................94
Automatically sync data..............................................................................................95
Accessibility.......................................................................................................................95
Volume key shortcut...................................................................................................95
Downloaded services..................................................................................................95
Select to Speak ..........................................................................................................95
TalkBack.....................................................................................................................95
Text-to-speech output.................................................................................................95
Font size.....................................................................................................................96
Display size ................................................................................................................96
Dark theme.................................................................................................................96
Magnification ..............................................................................................................96
Color correction..........................................................................................................96

TOC ix
Color inversion............................................................................................................96
Large mouse pointer...................................................................................................96
Remove animations....................................................................................................96
Accessibility Menu......................................................................................................97
Switch Access ............................................................................................................97
Dwell timing................................................................................................................97
Power button ends call ...............................................................................................97
Auto-rotate screen......................................................................................................97
Touch & hold delay.....................................................................................................97
Time to take action (Accessibility timeout) ..................................................................98
Vibration intensity .......................................................................................................98
Mono audio.................................................................................................................98
Audio balance.............................................................................................................98
Captions.....................................................................................................................98
Real Time Text...........................................................................................................98
Hearing aids ...............................................................................................................98
High contrast text........................................................................................................98
Digital Wellbeing & parental controls..................................................................................98
Your Digital Wellbeing tools........................................................................................98
Parental controls.........................................................................................................99
Google.............................................................................................................................100
System updates...............................................................................................................100
System.............................................................................................................................100
Languages & Input....................................................................................................100
Gestures...................................................................................................................101
Date & time...............................................................................................................101
Backup .....................................................................................................................102
Reset options............................................................................................................102
About phone....................................................................................................................102
Compliance information............................................................................................103
Safety & Warranty and User guide............................................................................103
Contact Us..............................................................................................................................104
Drying Procedures..................................................................................................................105

x TOC
Drying Your Phone ..........................................................................................................105
Copyright & Trademarks.........................................................................................................106

Introduction 1
Introduction
Thank you for purchasing this Kyocera product. Please read this user guide carefully
before using the device to ensure safe and proper use.
Descriptions in the User Guide
Most descriptions in this user guide are based on your phone’s setup at the time of purchase.
Instructions for performing tasks in this guide may change depending on the version of software
or application on your phone. The status of individual settings may affect whether certain menus
for option settings are displayed or visible.
All screens in this guide are simulated. Actual displays may vary. Certain features, services, and
applications are network dependent and may not be available in all areas; additional terms,
conditions and/or charges may apply. Contact your service provider about feature availability
and functionality.
All features, functionality, and other specifications, as well as the information contained in this
guide are based upon the latest available information and are believed to be accurate at the
time of issuing. Kyocera International, Inc. reserves the right to change or modify any
information or specifications without notice or obligation.
For warranty service information, please refer to the Safety and Warranty Information linked
from your phone (see Safety & Warranty and User guide) or call the following telephone number
from anywhere in the continental United States: 1-800-349-4478.
This phone can determine its/your geographical location (location information) and can
associate location information with other data. For some services and applications, location
information must be turned on and you have to agree to its collection. Additionally, certain
services, applications, and programs are capable of accessing, collecting, storing, and using
location information and disclosing it to others. You should decide carefully when determining
whether location information should be made available to others.
©2020 Kyocera Corporation. KYOCERA is a registered trademark of Kyocera Corporation. All
other trademarks are the property of their respective owners.

2 Get Started
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.

Get Started 3
Key Functions
CAUTION! This phone is equipped with a laser system and CLASS 1 LASER PRODUCT. In
order to prevent damage to your own vision, or to that of others, as a result of
exposure to laser light, do not disassemble this phone under any circumstances.
Do not look into the proximity sensor or ToF sensor. Doing so can result in
temporary visual impairment and be the cause of accidents.
●Earpiece lets you hear the caller and automated prompts.
●Front camera takes pictures and records videos while facing the screen and allows you
to video conference.
●Touchscreen displays all the information needed to operate your phone. Use finger
gestures to navigate and interact with items on the screen. In Underwater mode, the
touch operation will be disabled.
●Microphone 1 transmits your voice for phone calls and is used for voice-activated
functions.
●Loudspeaker lets you hear different ringtones and sounds. It also lets you hear the
caller’s voice in speakerphone mode.
●Microphone 4 suppresses background noise improving audio quality for the other party
during voice calls.
●Microphone 3 suppresses background noise improving audio quality for the other party
during voice calls.
●Proximity/Light sensor detects how close an object is to the surface of the screen. This
is typically used to detect when your face is pressed up against the screen, such as
during a phone call. The amount of light in the surrounding environment is also detected
by this sensor and it is used, for example, to adjust the screen brightness.
●LED indicator displays a phone notification, charging status, or alert.
●Headset jack allows you to plug in an optional headset for convenient, hands-free
conversations or for listening to music.
●SOS key is one of the programmable keys that can be assigned to frequently used
applications or functions for quick access. See Programmable keys. SOS related
features may be available through different applications, contact your service provider
about feature availability and functionality.
●USB/Charger port allows you to connect the phone and the USB Type-C cable for use
with the charger adapter, or other compatible accessories.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

4 Get Started
●Tool Anchors allow you to attach some useful accessories to your phone.
●Volume keys allow you to adjust the ringtone or media volume when you are not on a
call, or adjust the voice volume during a call.
●PTT key acts as a dedicated PTT key by installing the PTT+ application. See Verizon
Push To Talk Plus (PTT+). Other PTT applications also may be available. Contact your
service provider for details. This is one of the programmable keys that can be assigned
to frequently used applications or functions for quick access. See Programmable keys.
●Power key lets you turn the phone on or off or turn the screen on or off, restart the
phone, or capture screenshots. A fingerprint sensor is incorporated in this key and used
for biometric personal recognition to unlock the phone. See Fingerprint.
●SIM/microSD card slot allows you to insert a SIM card and a microSD card placed on
the SIM/microSD card tray.
NOTE: microSD cards are sold separately. Your phone supports a microSD card up to
1 TB.
●Camera key lets you activate the front camera, the back camera or the wide view
camera. You can also assign frequently used applications or functions for quick access,
if you do not need to use it as camera key. See Programmable keys.
●Back camera lets you take pictures and videos.
●Wide view camera lets you take pictures and videos in wide angle.
●Charging contacts allows you to connect to an optional multi-bay device charger that
can charge multiple phones simultaneously. These contacts are also used when
connecting to a specially designed optional carkit.
●Wireless charging area allows you to charge the battery using a Qi wireless charger
(sold separately). See Charge the Battery Wirelessly.
●Microphone 2 suppresses background noise improving audio quality for the other party
during voice calls.
●Flash helps illuminate subjects in low-light environments when taking a picture or
recording a video. It can also work as an LED flashlight. See Flashlight.
●ToF sensor or Time of Flight sensor allows your phone’s camera to map the image with
3D depth and accurately measure distances, making it possible to offer new features
such as Portrait mode.

Get Started 5
Set Up Your Phone
You need to charge the battery to begin setting up your phone.
Charge the Battery
Fully charge the battery before powering on the phone.
NOTE:The battery cannot be removed from the phone. For replacing or disposing of the
battery, contact a KYOCERA authorized service center.
IMPORTANT:Unplug the AC adapter from the electrical outlet when not in use to reduce the
environmental impact of charging.
IMPORTANT: Use only a USB Type-C charger/cable for this phone.
1. Open the cover to the USB/Charger port on the bottom of the phone.
2. Plug one end of the USB cable into the phone’s USB/Charger port.
3. Plug the other end of the USB cable into the AC adapter, and then plug the adapter into
an electrical outlet. Be sure to use the AC adapter that came with your phone.
WARNING: Use only approved chargers and cables with your phone. Improper
handling of the charging port, as well as the use of an incompatible charger
or cable, may cause damage to your device and void the warranty.
USB Type-C cable
USB Type-C port

6 Get Started
4. When charging is complete, remove the cable from the port and close the cover.
NOTE: Make sure the USB/Charger port cover is securely closed to maintain your
phone’s waterproof seal.
WARNING: Do not use the phone under water if the SIM/microSD card tray cover,
USB/Charger port cover, or headset jack cover is broken or open.
Charge the Battery Wirelessly
Your phone supports Qi and works with Qi-enabled chargers. Follow the steps below to charge
the battery using a wireless charger (sold separately).
1. Locate the charging area on your wireless charger by referring to the charger
documentation.
2. Place your phone ensuring that the charging area of your phone touches the charging
area of your wireless charger.
Before starting wireless charging, please note the following:
●If the charging areas are not touching, the charging results will be poor.
●Make sure there is nothing between your phone and wireless charger, especially
anything metal.
●Your phone may become hot while charging the battery.
●If charging doesn’t start after positioning your phone correctly, please use the AC
adapter that came with your phone.
For more information on wireless charging, see your wireless charger documentation.
Install microSD Card and Reinstall SIM Card
Inserting a compatible microSD card into your phone will increase its storage capacity. Your
phone comes with a preinstalled SIM card. If you need to reinstall your SIM card, follow the
instructions below.

Get Started 7
NOTE: microSD cards are sold separately.
1. With the phone facing up, insert your fingernail into the slit on the SIM/microSD card
tray cover and pull out the tray.
2. Put the tray onto a flat surface and place a microSD card into the tray. Ensure the gold
contacts are facing down as shown.
SIM/microSD card tray cover
Slit
SIM/microSD card tray cover
SIM/microSD card tray

8 Get Started
NOTE: If you need to reinstall your SIM card, remove the original SIM card from the tray
and place your new SIM card into the tray with the gold contacts facing down as
shown.
3. Insert the tray into the phone, being careful not to let the cards slide out. Then gently
push the tray back into the slot until it fits into place.
4. In order to maintain your phone’s waterproof seal, confirm that the card tray cover is
securely closed.
WARNING: Do not use the phone under water if the SIM/microSD card tray cover,
USB/Charger port cover, or headset jack cover is broken or open.
NOTE: You can easily damage the microSD card by improper operation. Please be
careful when inserting, removing, or handling the microSD card.
NOTE: Make sure your battery is fully charged before using the microSD card. Your
data may become damaged or unusable if the battery runs out while using the
microSD card.