Kyocera Sprint Torque User manual

Kyocera Torque
User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. KYOCERA is a registered
trademark of Kyocera Corporation. Other marks are trademarks of their respective owners.
[Sprint UG template version 12c]

TOC i
Table of Contents
Table of Contents.........................................................................................................................i
Get Started ................................................................................................................................ 1
User Guide Notes............................................................................................................... 1
Your Phone at a Glance...................................................................................................... 1
Set Up Your Phone............................................................................................................. 2
Insert and Charge the Battery...................................................................................... 2
Insert a SIM Card......................................................................................................... 3
Activate Your Phone........................................................................................................... 5
Set Up Voicemail................................................................................................................ 5
Sprint Account Information and Help................................................................................... 6
Sprint Account Passwords........................................................................................... 7
Manage Your Account................................................................................................. 7
Sprint Support Services............................................................................................... 8
Phone Basics............................................................................................................................. 9
Your Phone’s Layout........................................................................................................... 9
Smart Sonic Receiver........................................................................................................11
Turn Your Phone On and Off.............................................................................................11
Turn Your Screen On and Off............................................................................................12
Touchscreen Navigation ....................................................................................................12
Your Home Screen............................................................................................................16
Home Screen Overview..............................................................................................16
Extended Home Screens............................................................................................17
Customize the Home Screen......................................................................................17
Status Bar..........................................................................................................................19
Enter Text..........................................................................................................................21
Touchscreen Keyboards.............................................................................................21
Swype.........................................................................................................................21
Swype Settings...........................................................................................................25
Android Keyboard.......................................................................................................26
Android Keyboard Settings.........................................................................................29

TOC ii
Copy and Paste Text..................................................................................................29
Phone Calls ..............................................................................................................................32
Make Phone Calls..............................................................................................................32
Call Using the Phone Dialpad.....................................................................................32
Call from Call Logs.....................................................................................................33
Call from Contacts......................................................................................................33
Call Using a Speed Dial Number ................................................................................33
Call a Number in a Text Message or Email Message..................................................34
Call Emergency Numbers...........................................................................................34
Call Numbers with Pauses..........................................................................................35
Call Using the Plus (+) Code.......................................................................................35
Call Using Internet Calling ..........................................................................................35
Receive Phone Calls..........................................................................................................36
Visual Voicemail ................................................................................................................37
Set Up Visual Voicemail..............................................................................................37
Review Visual Voicemail.............................................................................................38
Listen to Multiple Voicemail Messages .......................................................................39
Compose a Message..................................................................................................40
Configure Visual Voicemail Settings...........................................................................40
Change Your Main Greeting via the Voicemail Menu..................................................41
Edit the Display Name via the Voicemail Menu...........................................................41
Voicemail (Traditional).......................................................................................................41
Set Up Voicemail........................................................................................................42
Voicemail Notification .................................................................................................42
Retrieve Your Voicemail Messages ............................................................................42
Phone Call Options............................................................................................................43
In-call Options.............................................................................................................43
Caller ID .....................................................................................................................45
Call Waiting ................................................................................................................45
3-Way Calling.............................................................................................................45
Call Forwarding ..........................................................................................................46
Set Up Speed Dialing.........................................................................................................46
Call Logs............................................................................................................................47

TOC iii
Call Settings ......................................................................................................................48
TTY Mode...................................................................................................................49
Sprint Direct Connect................................................................................................................50
About Sprint Direct Connect...............................................................................................50
Before Making Your First Direct Connect Call....................................................................50
Your Direct Connect Number.............................................................................................50
Dial Direct Connect Numbers .....................................................................................51
Save a Direct Connect Number ..................................................................................51
Display Your Direct Connect Number .........................................................................52
Make and Answer Direct Connect Calls.............................................................................52
Make a Direct Connect Call by Entering a Number.....................................................52
Make a Direct Connect Call from Contacts .................................................................54
Make a Direct Connect Call Using a Speed Dial Number............................................54
Make a Direct Connect Call from Recent DC’s ...........................................................54
Make a Direct Connect Call from the DC Call List.......................................................55
Availability Notifications ..............................................................................................55
Answer Direct Connect Calls ......................................................................................56
End a Direct Connect Call...........................................................................................57
Call Alerts..........................................................................................................................57
Send a Call Alert.........................................................................................................57
Reply to a Call Alert....................................................................................................58
Group Connect ..................................................................................................................58
Make Group Connect Calls.........................................................................................58
Group Connect Call Information..................................................................................60
TeamDC............................................................................................................................60
Set Up a TeamDC Group............................................................................................60
Update TeamDC Groups............................................................................................61
Make a TeamDC Call .................................................................................................61
Remove Yourself from a TeamDC Group...................................................................62
TeamDC Call Information ...........................................................................................62
Opt-In TeamDC..........................................................................................................63
Scan Lock...................................................................................................................63
Invites................................................................................................................................63

TOC iv
Send an Invite.............................................................................................................63
Reply to an Invite........................................................................................................64
Direct Connect Settings .....................................................................................................64
Turn Direct Connect On and Off .................................................................................64
Direct Connect Permissions........................................................................................65
Group Call Options.....................................................................................................66
DC Headset Mode......................................................................................................66
One Touch DC............................................................................................................66
Beep During a DC Call ...............................................................................................67
People ......................................................................................................................................68
Get Started with People.....................................................................................................68
Add a Contact....................................................................................................................70
Save a Phone Number.......................................................................................................72
Edit a Contact....................................................................................................................72
Add a Group Contact.........................................................................................................74
Edit a Group Contact .........................................................................................................75
DC Group Contact .............................................................................................................75
Add a Group Connect Contact....................................................................................76
Edit a Group Connect Contact....................................................................................76
ICE (In Case of Emergency)..............................................................................................76
Synchronize Contacts........................................................................................................78
Share a Contact.................................................................................................................78
Sprint Mobile Sync.............................................................................................................79
Accounts and Messaging..........................................................................................................80
Gmail / Google...................................................................................................................80
Create a Google Account............................................................................................80
Sign In to Your Google Account..................................................................................81
Access Gmail..............................................................................................................81
Send a Gmail Message ..............................................................................................82
Read and Reply to Gmail Messages...........................................................................82
Email .................................................................................................................................83
Add an Email Account ................................................................................................83
Add a Corporate Account............................................................................................84

TOC v
Compose and Send Email..........................................................................................85
View and Reply to Email.............................................................................................85
Manage Your Email Inbox...........................................................................................86
General Email Settings...............................................................................................86
Email Account Settings...............................................................................................87
Delete an Email Account.............................................................................................88
Text Messaging and MMS .................................................................................................88
Compose Text Messages...........................................................................................88
Send a Multimedia Message (MMS)...........................................................................89
Save and Resume a Draft Message ...........................................................................91
New Messages Notification.........................................................................................91
Managing Message Conversations.............................................................................91
Text and MMS Options...............................................................................................93
Social Networking Accounts...............................................................................................94
YouTube.....................................................................................................................94
Google Talk .......................................................................................................................95
Sign In and Chat.........................................................................................................95
Manage Your Friends.................................................................................................97
Mobile Indicators ........................................................................................................98
Sign Out .....................................................................................................................98
Google Talk Settings ..................................................................................................98
Apps and Entertainment..........................................................................................................100
Google Play Store App ....................................................................................................100
Find and Install an App.............................................................................................100
Create a Google Wallet Account...............................................................................101
Request a Refund for a Paid App .............................................................................102
Open an Installed App..............................................................................................102
Uninstall an App .......................................................................................................103
Get Help with Google Play........................................................................................103
Navigation........................................................................................................................103
Google Maps............................................................................................................103
Scout™by Telenav ..................................................................................................106
Google Navigation....................................................................................................107

TOC vi
Google Latitude........................................................................................................108
Music Player....................................................................................................................111
Open the Music Library.............................................................................................111
Play Music................................................................................................................111
Search for Music in the Music Library.......................................................................113
Now Playing Queue..................................................................................................113
Use Playlists.............................................................................................................114
Back Up Your Downloaded Music Files....................................................................115
Sprint ID...........................................................................................................................115
Install Your ID Pack..................................................................................................116
Switch ID Packs........................................................................................................116
Sprint TV & Movies..........................................................................................................116
Sprint Zone......................................................................................................................117
Web and Data.........................................................................................................................118
Wi-Fi................................................................................................................................118
Turn Wi-Fi On and Connect to a Wireless Network...................................................118
Check the Wireless Network Status..........................................................................119
Connect to a Different Wi-Fi Network........................................................................119
Sprint Connections Optimizer ..........................................................................................119
Sprint 4G .........................................................................................................................120
Data Services (Sprint 3G and 4G Networks)....................................................................121
Your User Name.......................................................................................................121
Launch a Web Connection........................................................................................121
Data Connection Status and Indicators.....................................................................122
Virtual Private Networks (VPN)........................................................................................122
Prepare Your Phone for VPN Connection.................................................................123
Install Security Certificates........................................................................................123
Add a VPN Connection.............................................................................................123
Connect to or Disconnect from a VPN ......................................................................123
Browser ...........................................................................................................................124
Launch the Web Browser..........................................................................................124
Learn to Navigate the Browser .................................................................................124
Browser Menu ..........................................................................................................125

TOC vii
Select Text on a Web Page......................................................................................126
Go to a Specific Website...........................................................................................127
Adjust Browser Settings............................................................................................127
Create Website Settings...........................................................................................130
Reset the Browser to Default....................................................................................130
Set the Browser Home Page ....................................................................................130
Create Bookmarks....................................................................................................131
Create a New Homepage .........................................................................................131
Add Bookmarks to Your Home Screen .....................................................................132
Portable Wi-Fi Hotspot.....................................................................................................132
Camera and Video..................................................................................................................134
Take Pictures...................................................................................................................134
Open or Close the Camera.......................................................................................134
Camera Viewfinder Screen.......................................................................................134
Take a Picture ..........................................................................................................135
Review Screen .........................................................................................................136
Record Videos.................................................................................................................136
Video Viewfinder Screen...........................................................................................136
Record Videos..........................................................................................................137
Camera Settings..............................................................................................................138
Video Camera Settings....................................................................................................139
View Pictures and Videos Using Gallery..........................................................................140
Open or Close Gallery..............................................................................................140
View Pictures and Videos.........................................................................................141
Zoom In or Out on a Picture......................................................................................142
Watch Video.............................................................................................................142
Working with Pictures ......................................................................................................143
Picture Options Menu...............................................................................................143
Edit a Picture............................................................................................................143
Share Pictures and Videos...............................................................................................145
Send Pictures or Videos by Email/Gmail...................................................................145
Send Pictures or Videos by Multimedia Message .....................................................145
Send Pictures or Videos Using Bluetooth .................................................................146

TOC viii
Share Pictures and Videos on Google+....................................................................146
Share Pictures on Picasa..........................................................................................146
Share Videos on YouTube........................................................................................147
Tools and Calendar.................................................................................................................148
Calendar..........................................................................................................................148
Add an Event to the Calendar...................................................................................148
Invite Guests to Your Calendar Event (Google Account Only) ..................................149
Calendar Event Alerts...............................................................................................149
View Calendar Events ..............................................................................................150
Erase Calendar Events.............................................................................................152
Show or Hide Calendars...........................................................................................153
Synchronize Calendars with Your Phone..................................................................153
Clock ...............................................................................................................................153
Open Clock...............................................................................................................153
Alarm........................................................................................................................154
Calculator ........................................................................................................................156
LED Flashlight .................................................................................................................156
Voice Services.................................................................................................................156
Automatic Speech Recognition (ASR) ......................................................................157
Text-to-Speech Settings ...........................................................................................158
Voice Search............................................................................................................158
Eco Mode ........................................................................................................................159
Bluetooth .........................................................................................................................159
Turn Bluetooth On or Off...........................................................................................159
The Bluetooth Settings Menu....................................................................................160
Change the Device Name.........................................................................................160
Connect a Bluetooth Headset or Car Kit...................................................................160
Reconnect a Headset or Car Kit ...............................................................................161
Disconnect or Unpair from a Bluetooth Device..........................................................161
Send and Receive Information Using Bluetooth........................................................162
Near Field Communication (NFC) Technology.................................................................164
Turn NFC On or Off..................................................................................................164
Android Beam...........................................................................................................164

TOC ix
microSD Card..................................................................................................................165
Insert a microSD Card..............................................................................................165
Remove the microSD Card.......................................................................................166
View the microSD Card Memory...............................................................................167
Format the microSD Card.........................................................................................167
Unmount the microSD Card......................................................................................167
Use the Phone’s microSD Card as a USB Drive .......................................................167
Use the Phone’s microSD Card as a Media Device..................................................168
Update Your Phone .........................................................................................................168
Update Your PRL .....................................................................................................168
Update Your Profile ..................................................................................................169
Update Your Phone Firmware ..................................................................................169
Update Kyocera Software.........................................................................................170
Sprint Worldwide Wireless Service..........................................................................................171
Activate Sprint Worldwide Service on Your Account ........................................................171
Enable Global Roaming Mode .........................................................................................171
Make and Receive Worldwide Calls.................................................................................172
Sprint Voicemail Service..................................................................................................173
Set Up Your Voicemail Access Number....................................................................173
Access Your Voicemail.............................................................................................173
Voicemail Troubleshooting........................................................................................174
International Data Roaming .............................................................................................174
Status Messages.............................................................................................................174
Contact Sprint for Assistance...........................................................................................175
Settings...................................................................................................................................177
Wi-Fi Settings ..................................................................................................................177
Bluetooth Settings............................................................................................................178
MaxiMZR Settings ...........................................................................................................178
Data Usage Settings........................................................................................................178
More Settings...................................................................................................................180
Airplane Mode ..........................................................................................................180
VPN Settings............................................................................................................180
Tethering & Portable Hotspot Settings......................................................................180

TOC x
NFC Settings............................................................................................................180
Wi-Fi Direct Settings.................................................................................................180
Mobile Networks Settings .........................................................................................181
Roaming Settings .....................................................................................................181
Roaming Guard........................................................................................................183
Direct Connect Settings ...................................................................................................184
Sound Settings ................................................................................................................184
Volumes ...................................................................................................................184
Silent Mode...............................................................................................................184
DC Calls Sound........................................................................................................185
Call Alerts Sound......................................................................................................185
Phone Ringtone........................................................................................................185
Vibrate Pattern..........................................................................................................185
Default Notification....................................................................................................185
Vibrate and Ring.......................................................................................................186
Persistent Alerts .......................................................................................................186
Dial Pad Touch Tones ..............................................................................................186
Touch Sounds ..........................................................................................................186
Screen Lock Sound ..................................................................................................186
Vibrate on Touch ......................................................................................................187
Hearing Aid...............................................................................................................187
Display Settings...............................................................................................................187
Brightness ................................................................................................................187
Wallpaper.................................................................................................................187
Auto-Rotate Screen..................................................................................................188
Sleep........................................................................................................................188
Font Size..................................................................................................................188
Key Backlight............................................................................................................188
Screen Proximity Safety............................................................................................188
Storage Settings..............................................................................................................189
Battery Settings ...............................................................................................................189
PC Connection Settings...................................................................................................190
Apps Settings...................................................................................................................190

TOC xi
Accounts & Sync Settings................................................................................................191
Location Services Settings...............................................................................................191
Security Settings..............................................................................................................192
Screen Lock..............................................................................................................192
Automatically Lock....................................................................................................194
Power Button Instantly Locks....................................................................................194
Vibrate on Touch ......................................................................................................194
Owner Information....................................................................................................194
Encryption ................................................................................................................195
Set Up SIM Card Lock..............................................................................................195
Make Passwords Visible...........................................................................................195
Device Administrators...............................................................................................196
Unknown Sources.....................................................................................................196
Credential Storage....................................................................................................196
Language & Input Settings...............................................................................................197
Language Settings....................................................................................................197
Pointer Speed...........................................................................................................197
Back Up and Reset Phone Settings.................................................................................197
Date & Time Settings.......................................................................................................198
Accessibility Settings .......................................................................................................199
Services....................................................................................................................199
Large Text ................................................................................................................199
Power Button Ends Call............................................................................................199
Auto-Rotate Screen..................................................................................................199
Speak Passwords.....................................................................................................200
Explore by Touch......................................................................................................200
Touch & Hold Delay..................................................................................................200
Install Web Scripts....................................................................................................200
DC Button.................................................................................................................200
Developer Options Settings .............................................................................................201
Activate This Device ........................................................................................................201
About Phone....................................................................................................................201
System Update................................................................................................................201

TOC xii
Copyright Information..............................................................................................................202
Index.......................................................................................................................................203

Get Started 1
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
User Guide Notes
Instructions to perform tasks in this guide may change depending on the software version on
your phone.
All screens in this guide are simulated. Actual displays may vary.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.

Get Started 2
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert and Charge the Battery
Follow the steps below to insert the battery and charge it.
1. Install the battery.
Turn the battery cover lock counter-clockwise to the unlocked position.
Insert your thumb- or fingernail into the slot and lift the battery cover gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery cover, making sure all the tabs are secure and there are no gaps
around the cover.

Get Started 3
Turn the battery cover lock clockwise to the locked position.
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Open the cover of the charger/accessory jack.
Plug the smaller end of the USB cable into the phone’s charger/accessory jack.
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold the Power button to turn the phone on.
If your phone is activated, it will turn on and search for Sprint service.
If your phone is not yet activated, see Activate Your Phone for more information.
Insert a SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note: The SIM included contains information specific to your phone and should be retained
with the phone.
1. Remove the battery cover. See Insert and Charge the Battery.

Get Started 4
2. Lift the battery and remove it.
3. Slide the flap of the SIM card holder in the direction of the arrow to unlock it and lift the
flap.
4. Hold the SIM card so that the metal contacts on the SIM card face down and the cut off
corner points to the bottom-left corner of your phone. Insert the SIM card into the flap of
the SIM card holder.
5. Replace the flap of the SIM card holder and slide the flap in the direction of the arrow to
lock it.
6. Replace the battery and the battery cover. See Insert and Charge the Battery.

Get Started 5
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
●If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
●If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
•If an error occurs, touch Activate to override auto-activation and start the manual
activation wizard.
•Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.

Get Started 6
Note: Voicemail Password –Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
To set up visual voicemail:
1. Press Home > > Voicemail. (If your screen is locked, press the Power button
to turn on the display and then flick to unlock the screen.)
2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
3. When prompted to enter information, touch Dialpad to bring up the onscreen dialpad to
enter your numeric responses.
4. Once you have completed the setup process, return to the voicemail page (see step 1).
5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
To set up traditional voicemail:
1. Press Home > > . (If your screen is locked, press the Power button to turn
on the display and then flick to unlock the screen.)
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
For more information about voicemail, see Voicemail (Traditional) or Visual Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.

Get Started 7
Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all of your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
●Access your account information.
●Check your minutes used (depending on your Sprint service plan).
●View and pay your bill.
●Enroll in Sprint online billing and automatic payment.
●Purchase accessories.
●Shop for the latest Sprint phones.
●View available Sprint service plans and options.
●Learn more about data services and other products like games, ringtones, screen
savers, and more.
From Your Sprint Phone