Kyocera DURAXV EXTREME+ User manual

User Guide

TOC i
Table of Contents
Introduction ................................................................................................................................ 1
Descriptions in the User Guide ........................................................................................... 1
Additional Information ......................................................................................................... 1
Location information .................................................................................................... 1
Limitations ................................................................................................................... 1
Get Started ................................................................................................................................ 2
Phone Overview and Key Functions ................................................................................... 2
Set Up Your Phone............................................................................................................. 7
Insert the battery.......................................................................................................... 7
Charge the battery....................................................................................................... 8
Battery capacity ........................................................................................................... 9
Remove the battery ..................................................................................................... 9
Install a microSD card and reinstall SIM card..............................................................10
Turn Your Phone On and Off .............................................................................................12
Setup Wizard ..............................................................................................................12
Set up voicemail .........................................................................................................12
Phone Basics............................................................................................................................13
Your Idle Screen ................................................................................................................13
Idle screen overview ...................................................................................................13
Status bar ...................................................................................................................14
Notifications screen ....................................................................................................16
Navigate Through the Menus.............................................................................................16
Select menu items and set values ..............................................................................16
Back up within a menu................................................................................................17
Customize main menu screen.....................................................................................17
Enter Text ..........................................................................................................................18
Key function................................................................................................................18
Select a text input mode .............................................................................................18
Enter text using prediction mode.................................................................................19
Enter text using Abc/ABC mode..................................................................................19

ii TOC
Set text entry options ..................................................................................................19
Copy and paste text....................................................................................................20
Phone Calls ..............................................................................................................................21
Make Phone Calls..............................................................................................................21
Call using the phone keypad.......................................................................................21
Call from Call history...................................................................................................21
Call from Call history with the phone closed................................................................21
Call from Contacts ......................................................................................................22
Call using a speed dial number...................................................................................22
Call emergency numbers ............................................................................................22
Call a phone number with pauses...............................................................................23
Call using Wi-Fi Calling...............................................................................................23
Call using Real Time Text (RTT).................................................................................23
Receive Phone Calls..........................................................................................................23
End Phone Calls ................................................................................................................24
Voicemail ...........................................................................................................................25
Voicemail notification ..................................................................................................25
New voicemail message alerts....................................................................................25
Retrieve your voicemail messages .............................................................................25
Phone Call Options............................................................................................................26
In-call options .............................................................................................................26
Caller ID .....................................................................................................................27
Call waiting .................................................................................................................27
3-way calling...............................................................................................................27
Call forwarding............................................................................................................28
Call History ........................................................................................................................29
View Call history .........................................................................................................29
Call history options .....................................................................................................29
Call Settings ......................................................................................................................30
Activate Wi-Fi Calling..................................................................................................30
Any key answer ..........................................................................................................30
Noise reduction...........................................................................................................30
Open/close flip............................................................................................................31

TOC iii
Auto answer................................................................................................................31
Quick responses.........................................................................................................31
Set up speed dialing ...................................................................................................31
Voicemail settings.......................................................................................................32
Assisted dialing...........................................................................................................32
Call rejection...............................................................................................................33
Call timer ....................................................................................................................34
Verizon Push To Talk Plus (PTT+).....................................................................................34
Set up PTT+ ...............................................................................................................34
Contacts....................................................................................................................................36
Contacts List ......................................................................................................................36
Contacts list options....................................................................................................36
Add a Contact....................................................................................................................37
Assign a picture to a contact.......................................................................................37
Save a phone number ................................................................................................38
Edit a contact..............................................................................................................38
Assign a ringtone or vibration pattern to a contact ......................................................38
Delete contacts...........................................................................................................39
Add a New Group ..............................................................................................................39
Add a contact to a Group............................................................................................40
Remove a contact from a Group .................................................................................40
Rename a Group ........................................................................................................40
Delete a Group ...........................................................................................................41
Add a Contact to Favorites.................................................................................................41
ICE (In Case of Emergency) Contacts ...............................................................................42
Register an ICE contact..............................................................................................42
Remove an ICE contact..............................................................................................42
Add personal information ............................................................................................42
Access the ICE information when the screen is locked ...............................................42
Accounts and Messaging ..........................................................................................................43
Email .................................................................................................................................43
Add an email account .................................................................................................43
Send an email message .............................................................................................43

iv TOC
Reply to an email........................................................................................................44
Delete email messages ..............................................................................................45
Manage your email messages ....................................................................................45
Email settings .............................................................................................................46
Message ............................................................................................................................46
Send a message.........................................................................................................46
New message notification ...........................................................................................47
Reply to a message ....................................................................................................47
Delete a message.......................................................................................................47
Messaging settings .....................................................................................................48
Apps and Entertainment............................................................................................................49
My Verizon.........................................................................................................................49
Verizon Cloud ....................................................................................................................49
Music Player ......................................................................................................................49
Play music ..................................................................................................................50
Music player options ...................................................................................................51
Use playlists ...............................................................................................................51
File Manager......................................................................................................................52
Open files in File manager..........................................................................................52
File manager options ..................................................................................................53
Supported formats ......................................................................................................53
Sound Recorder.................................................................................................................54
Sound recorder settings..............................................................................................54
Record sound .............................................................................................................54
Play audio data...........................................................................................................54
Sound list options .......................................................................................................54
Connections..............................................................................................................................56
Wi-Fi ..................................................................................................................................56
Turn Wi-Fi on and connect to a wireless network........................................................56
Check the wireless network status..............................................................................57
Connect to a different Wi-Fi network...........................................................................57
Connect to a hidden Wi-Fi network .............................................................................57
Wi-Fi menu .................................................................................................................57

TOC v
Bluetooth ...........................................................................................................................58
Turn Bluetooth on or off ..............................................................................................58
Change the device name............................................................................................58
Pairing (connect to other devices)...............................................................................58
Unpair from a Bluetooth device...................................................................................59
Send and receive information using Bluetooth............................................................60
Virtual Private Networks (VPN) ..........................................................................................61
Prepare your phone for VPN connection.....................................................................61
Add a VPN connection................................................................................................61
Connect to or disconnect from a VPN.........................................................................62
Browser .............................................................................................................................62
Launch the browser ....................................................................................................62
Learn to navigate the Web..........................................................................................62
Browser menu ............................................................................................................64
Tethering ...........................................................................................................................65
USB tethering .............................................................................................................65
Bluetooth tethering......................................................................................................65
Mobile Hotspot...................................................................................................................66
Turn Mobile Hotspot on ..............................................................................................66
Camera.....................................................................................................................................67
Use the Camera App .........................................................................................................67
Open or close the Camera app...................................................................................67
Take pictures and record videos .................................................................................67
Camera settings .........................................................................................................68
View Pictures and Videos Using Gallery ............................................................................69
Open or close Gallery .................................................................................................69
View pictures and videos ............................................................................................69
Gallery option menu....................................................................................................70
Share Pictures and Videos.................................................................................................71
Send pictures and videos............................................................................................71
Useful Tools..............................................................................................................................72
Calculator ..........................................................................................................................72
Calendar ............................................................................................................................72

vi TOC
Add an event ..............................................................................................................72
Calendar event alerts..................................................................................................73
Event reminders .........................................................................................................73
View calendar events..................................................................................................74
Edit calendar events ...................................................................................................74
Alarm Clock .......................................................................................................................74
Set an alarm ...............................................................................................................74
Alarms options............................................................................................................75
Phone at alarm time....................................................................................................75
Timer .................................................................................................................................75
Set a timer ..................................................................................................................75
Timer options..............................................................................................................76
Stopwatch..........................................................................................................................76
World Clock .......................................................................................................................76
Notepad .............................................................................................................................77
Write a note ................................................................................................................77
View or edit a note......................................................................................................77
Notepad options .........................................................................................................77
Flashlight ...........................................................................................................................78
FM Radio ...........................................................................................................................78
Eco Mode ..........................................................................................................................79
Voice Commands ..............................................................................................................79
Activate the Voice commands.....................................................................................79
Voice commands menu ..............................................................................................79
Make a voice call using Voice commands...................................................................80
Send a message using Voice commands ...................................................................80
Display a Contacts entry’s information using Voice commands...................................80
Check phone status using Voice commands...............................................................80
Open menus using Voice commands..........................................................................80
Voice commands settings ...........................................................................................81
microSD Card ....................................................................................................................81
Manage microSD card ................................................................................................82
Use the phone’s microSD card as a media device ......................................................82

TOC vii
Business Tools..........................................................................................................................83
Push To Talk+ ...................................................................................................................83
FieldForce Manager...........................................................................................................83
Device Control ...................................................................................................................83
Enable Device Control mode ......................................................................................83
Set up Device Control.................................................................................................84
Carkit Power On or Off.......................................................................................................84
Settings.....................................................................................................................................85
Wireless & Networks Settings ............................................................................................85
Airplane mode ............................................................................................................85
Wi-Fi...........................................................................................................................85
Bluetooth ....................................................................................................................85
Tethering & Mobile Hotspot ........................................................................................85
VPN............................................................................................................................85
Cellular networks ........................................................................................................85
Wireless emergency alerts..........................................................................................86
Accessibility .......................................................................................................................87
Readout......................................................................................................................87
Speech rate ................................................................................................................87
Speech pitch...............................................................................................................87
Font size.....................................................................................................................87
Color inversion............................................................................................................88
Color correction ..........................................................................................................88
Persistent alerts..........................................................................................................88
Captions .....................................................................................................................89
Mono audio.................................................................................................................89
Sound balance............................................................................................................89
Real Time Text ...........................................................................................................89
Hearing aid – telecoil mode ........................................................................................90
Sound Settings ..................................................................................................................90
Volume .......................................................................................................................90
Also vibrate for calls....................................................................................................91
Phone ringtone ...........................................................................................................91

viii TOC
Vibration settings ........................................................................................................91
Notification sound .......................................................................................................91
Persistent alerts..........................................................................................................91
Alarm sound ...............................................................................................................91
Other sounds and vibrations .......................................................................................91
Display Settings .................................................................................................................92
Brightness level ..........................................................................................................92
Wallpaper ...................................................................................................................92
Display backlight.........................................................................................................92
Key backlight ..............................................................................................................93
Font size.....................................................................................................................93
Notifications ................................................................................................................93
Main clock ..................................................................................................................93
Outer clock .................................................................................................................93
Menu layout................................................................................................................93
Programmable Keys ..........................................................................................................93
Set Programmable keys..............................................................................................93
Set Navigation key shortcuts ......................................................................................93
Phone Settings ..................................................................................................................94
Language & input .......................................................................................................94
Pointer ........................................................................................................................94
Keyguard ....................................................................................................................94
Storage.......................................................................................................................95
USB mode ..................................................................................................................95
Location......................................................................................................................95
Security ......................................................................................................................96
Accounts.....................................................................................................................98
Date & time.................................................................................................................99
Reset your phone and phone content .......................................................................100
Call Settings ....................................................................................................................100
About Phone....................................................................................................................100
Compliance information ............................................................................................100
Safety & warranty information...................................................................................100

TOC ix
Software Update ..............................................................................................................101
Support & Services .................................................................................................................102
Contact Us.......................................................................................................................102
Call customer support...............................................................................................102
Call business support ...............................................................................................102
Find accessories.......................................................................................................102
Battery Care Mode...........................................................................................................102
Remote Support...............................................................................................................103
Get Kyocera Support ................................................................................................103
Copyright & Trademarks .........................................................................................................104
Index.......................................................................................................................................105

Introduction 1
Introduction
Thank you for purchasing this Kyocera product. Please read this user guide carefully before
using the device to ensure safe and proper use.
Descriptions in the User Guide
Most descriptions in this user guide are based on your phone’s setup at the time of purchase.
Instructions to perform tasks in this guide may change depending on the version of software or
application on your phone. The status of individual settings may affect whether certain menus
for option settings are displayed or visible.
All screens in this guide are simulated. Actual displays may vary. Certain features, services, and
applications are network dependent and may not be available in all areas; additional terms,
conditions and/or charges may apply. Contact your service provider about feature availability
and functionality.
All features, functionality, and other specifications, as well as the information contained in this
guide are based upon the latest available information and are believed to be accurate at the
time of issuing. Kyocera International, Inc. reserves the right to change or modify any
information or specifications without notice or obligation.
For warranty service information, please refer to the Safety & warranty information linked from
your phone (see Safety & warranty information) or call the following telephone number from
anywhere in the continental United States: 1-800-349-4478.
Additional Information
Location information
This phone can determine its/your geographical location (location information) and can
associate location information with other data. For some services and applications, location
information must be turned on and you have to agree to its collection. Additionally, certain
services, applications, and programs are capable of accessing, collecting, storing, and using
location information and disclosing it to others. You should decide carefully when determining
whether location information should be made available to others.
Limitations
Kyocera does not authorize or approve the use or sale of its products in any country or region
subject to trade embargo by the U.S. government.
©2022 Kyocera Corporation. KYOCERA and the Kyocera logo are registered trademarks of
Kyocera Corporation. DuraXV EXTREME+ is a trademark of Kyocera International. All other
trademarks are the property of their respective owners.

2 Get Started
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Phone Overview and Key Functions
The following illustration outlines your phone’s primary external features and keys.
Note: Device and screen images are simulated. Actual displays may vary.

Get Started 3
●Earpiece lets you hear the caller and automated prompts.
Note: Do not apply any sticker to the earpiece area as it may compromise the audio
quality.
●Main screen displays all the information needed to operate your phone, such as the call
status, the Contacts list, the date and time, the signal strength, and the battery level.
●Left/Right soft keys ( / ) let you select key actions or menu items
corresponding to the bottom left and right lines on the main screen.
●Navigation key lets you move through the phone’s menu. This is one of the
programmable keys that can be assigned to frequently used applications or functions for
quick access. See Programmable Keys.
●Center soft key ( ) lets you select key actions or menu items corresponding to the
bottom center lines on the main screen.
●Camera/Speaker key ( ) lets you open the Camera app and take pictures and
videos. When you receive an incoming call, press to answer the call in speakerphone
mode. During a call, press to switch the speakerphone on or off. (Camera model only.)
Note: The Camera feature is not available on all models.
●Flashlight /Speaker key ( ) lets you activate the flashlight and light up your
surroundings in an instant. When you receive an incoming call, press to answer the call
in speakerphone mode. During a call, press to switch the speakerphone on or off. (Non-
camera model only.)
●SEND key ( ) allows you to place or receive calls, answer Call waiting, use 3-way
calling, or display recent call history.
●CLEAR/Back key ( ) deletes characters from the display in text input mode. When
in a menu, pressing it returns you to the previous menu. This key also allows you to
return to the previous screen in a data session.
●Voice commands key ( ) allows you to activate Voice Commands. See Voice
Commands.
●END/POWER key ( ) lets you turn the phone on or off, end a call, or cancel your
input and return to the Idle screen.
●Keypad lets you enter numbers, letters, and characters, and perform functions.

4 Get Started
●Microphone transmits your voice and ambient sound during voice calls and voice
recordings.
Note: Do not cover the microphone during a call.
●Speakerslet you hear the different ringtones and sounds. The speakers also let you
hear the caller’s voice in speakerphone mode.
●External speaker key ( ) lets you place or receive calls in speakerphone mode (with
the phone closed), turn the speakerphone on and off during a call, or unlock the
keyguard (if configured). See Keyguard. This is one of the programmable keys that can
be assigned to frequently used applications or functions for quick access. You can also
set this key as a dedicated PTT+ channel switch key. See Programmable Keys and/or
Verizon Push To Talk Plus (PTT+).
●Call list key ( ) lets you display the recent call history (with the phone closed), ignore
an incoming call, end the ongoing call, or unlock the keyguard (if configured). You can
select a name or number from the call list and place the call with the phone closed by
using the external speaker key. See Call from Call history with the phone closed. This is
one of the programmable keys that can be assigned to frequently used applications or
functions for quick access. See Programmable Keys.

Get Started 5
●Camera lets you take pictures and videos.
Note: The Camera feature is not available on all models.
●Internal microphone suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
●Flashlight lets you illuminate dark areas as a built-in LED flashlight. It also helps you to
take pictures or record videos in low-light environments. See Flashlight.
●LED indicator displays a phone notification, charging status, or alert. It blinks when your
phone's battery level is low.
●Outer screen displays information such as the call status, the date and time, and the
signal and battery strength.
●SIM card slot (internal) allows you to insert a SIM card. The SIM compartment is
behind the battery cover. See Install a microSD card and reinstall SIM card.
Note: Your phone comes with the SIM card already installed.
●microSD card slot (internal) allows you to insert a microSD card to support external
storage. The microSD compartment is behind the battery cover. See Install a microSD
card and reinstall SIM card.
●Battery cover screw secures the battery cover to the phone.

6 Get Started
●Charging contacts allow you to connect to an optional multi-bay battery charger that
can charge multiple phones simultaneously. These contacts are also used when
connecting to a specially designed optional carkit.
●PTT key ( ) acts as a dedicated PTT key by activating the PTT+ or other PTT
application. See Verizon Push To Talk Plus (PTT+). This is one of the programmable
keys that can be assigned frequently used applications or functions for quick access.
See Programmable Keys.
●Volume keys( ) allow you to adjust the master volume when you are not on a call or
adjust the voice volume during a call.
●Headset jack is a camlock headset jack that allows you to plug in an optional headset
and securely fasten it into the device for convenient, hands-free conversations. This
headset jack supports 5-pole headsets which include a PTT button for use with PTT
apps.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●SOS key ( ) is one of the programmable keys that can be assigned to frequently used
applications or functions for quick access. See Programmable Keys. SOS related
features may be available through different applications, contact your service provider
about feature availability and functionality.
●USB/Charger port allows you to connect the phone to a USB cable for use with the AC
adapter or other compatible accessories.
Important: Only use a USB Type-C charger/cable for this phone.

Get Started 7
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert the battery
1. Using a coin, rotate the battery cover screw on the back of the phone counter-clockwise
several times to loosen it. (You should hear a click when the screw is loose.)
Note: The battery cover screw is permanently mounted on the cover and cannot be
removed.
2. Place your fingernail in the slit at the bottom of the battery cover and lift the battery
cover.
3. Insert the battery, making sure to align the gold contacts ( ). Press down gently to
secure the battery ( ).
Warning: Do not handle a damaged or leaking Li-ion battery as you can be burned.

8 Get Started
4. Replace the battery cover, making sure all the tabs are secure and there are no gaps
around the cover.
Warning: Make sure you press all around the edges of the battery cover to ensure your
phone's waterproof seal is intact.
5. Using a coin, rotate the battery cover screw clockwise until it is tight.
Charge the battery
Fully charge the battery before powering on the phone.
Important: Unplug the charger from the electrical outlet when not in use to reduce the
environmental impact of charging.
Warning: Please use only approved chargers and cableswith your phone. Improper handling
of the charging port, as well as the use of an incompatible charger or cable, may
cause damage to your device and void the warranty.
1. Open the USB/Charger port cover on the right side of the phone.
2. Plug the smaller end of the USB cable into the USB/Charger port.
Important: Only use a USB Type-C charger/cable for this phone.