Lacava EX02A User manual

LACAVA®
6630 West Wrightwood Ave. Chicago, IL 60707 tel [phone] fax [phone] [email protected] www.lacava.com
Owner’s Manual
ZOOM Soap Dispenser
Item: EX02A
Important: Keep this manual for future technical assistance and/or replacement parts. Please read the instructions within
the booklet carefully prior to installation. LACAVA recommends that this fixture be installed by a professional plumber and
will not be held responsible for any damage caused by improper installation. It is the responsibility of the homeowner to
ensure that this fixture complies with all local plumbing codes. Please see the Terms & Conditions found within this
booklet for additional information. For technical assistance please contact 773-637-9600.
Importante: Guarde este manual para futura asistencia técnica y / o piezas de repuesto. Por favor, lea las instrucciones
en el folleto cuidadosamente antes de la instalación. LACAVA recomienda que este aparato sea instalado por un técnico
y no se hace responsable de los daños causados por una instalación incorrecta. Es la responsabilidad del propietario
garantizar que este aparato cumpla con todos los códigos de plomería locales. Por favor, consulte nuestros Términos y
Condiciones que se encuentran en este folleto para información adicional. Para obtener asistencia técnica, por favor
contacte a: 773-637-9600.
Table of Contents/Contenido:
Page 2: Product Specifications/Especificaciones de Producto
Page 3: Parts Breakdown/Desglosamiento de Partes
Page 4 : Installation Instructions/Instrucciones de Instalación
Page 7: Cleaning & Care/Cuidado y Limpieza
Page 8: Warranty/Garantía
Page 9: Terms and Conditions/Términos y Condiciones
Features:
Page 6: Troubleshooting
-Wall-mount electronic touch-free soap dispenser
-Brass construction with 0.5 gal (1.9 L) plastic refillable bottle
-Promotes germ free and automated environment
-Liquid soap viscosity: 1000-3500 cps (mpA-s)
-Sensor distance by default: 4” (10cm)
-Sensing range: 2”-12” (5cm -30cm) can be adjusted at the factory upon request
-It can be installed to meet ADA compliance
-Complements the Zoom Collection
-Power supply options:
AC - transformer with a plug to electricity and/or
DC - battery pack for 4 x D alkaline batteries
(batteries not included)
-on average lasts for 75,000 use cycles

LACAVA 2
Product Specifications/Especificaciones de Producto
Note:
Drawings provided herein are meant to give the user an idea of the product and are not made to scale. The sizes in
inches are rounded up to the nearest 1/16.
4 3/4”
120
1 1/2"
40
1 1/8"
28
MIN. ABOUT 13 3/4”
350mm
FLOOR
POWER
ADAPTER
(~58” long
cord)
1 3/4”-3 1/2
45-90
Suggested
19 3/4”-25 1/2”
500-650
sensor
Distance between spout
and basin surface
>10” (250mm)
1 1/2"
40
Ø7/8”
22
Ø1 1/4”
32
2 1/2"
65
4 1/2”
115
3 3/4”
95
10”
255
5”
125
5 1/2”
140
6 1/4”
160
OPTIONAL SMALL BOTTLE #EXBTS
2 3/4”
70
5 1/2"
140
4”
100
Ø 4”
100
4 5/8”
115
3 1/2"
90

LACAVA3
Parts Breakdown/Desglosamiento de Partes
Note:
Please reference this sheet and the corresponding part number when requesting parts.
Nota:
Por favor referirse a esta pagina y la parte correspondiente cuando ordene partes.
AC
ADAPTER
BATTERY
BOX
SOAP
BOTTLE
PUMP
FIXTURE
INFRARED
SENSOR
1
23
4
5
QUICK
CONNECT

LACAVA 4
Installation Instructions/Instrucciones de Instalación
≤
EX02A
Brass
Item Code
Material
Operating voltage
Liquid capacity
Temperature
Default sensing distance 4” (10cm)
Liquid soap viscosity 1000-3500 cPs
AC: 120V DC 6V
0.5 gal (1.9L)
Room temperature
Soap volume discharge 0.07 oz (2mL)/level (4 levels)
Installation Diagram
Technical Specifications
Mount and install components according to the diagram
min 4”
(100mm)
min 10”
(250mm)

LACAVA5
WAL L
Level 1
(most soap)
Level 2
Level 3 Level 4
(least soap)
Prime button
soap quantity
adjustment access
wall
2. Fill the soap bottle with liquid soap (make sure soap
viscosity is within recommended range).
3. Install the soap bottle into the mount/pump. Then
press and hold the Prime button until soap exits the
spout.
4. Place hands under spout and test the dispenser’s
operation.
Adjust Quantity Dispensed
1. Remove the rubber plug in order to acces the
adjustment switches.
2. Remove the material covering the switches so
they can be moved.
3. Move the switches to the desired level of soap
quantity.
4. Push the rubber plug back into the access hole.
rubber plug
Installation Instructions/Instrucciones de Instalación
1. With all components mounted plug in the electricity
sources and use the QUICK CONNECT to link the soap
line. Press the end of the QUICK CONNECT while sliding
the line in until it seats.
IMPORTANT: DO NOT ATTEMPT TO TIGHTEN OR LOOSEN
FITTING AT PUMP (FACTORY INSTALLED AND SEALED).
Quick
Connect
press and hold down
to slide hose in or out
Warnings:
-Do not install the soap dispenser facing a mirror-like surfaces or other electronic systems operated by
an infra-red sensor
-Space for installation so that the user hands should not interfere with the soap dispenser sensor detection
area while operating a nearby faucet or other objects
-The soap bottle and control box must be accessible after installation

Prime button
1
2
3
4
5
Troubleshooting
LACAVA 6
3
3
A. Check electric supply and connections
Check that the AC outlet is live and that the adaptor is completely plugged in. Confirm batteries have
life and check that all electric connections are completely connected and seated (4).
B. Check pump
Press the prime button on the pump housing. The motor should run while the button is being pressed.
It might take up to 60 seconds for the priming process to remove all air from the system. Air bubbles will
stop the soap from flowing if they are present in the soap line.
Check Pump:
The soap can crystallize when it remains in the dispenser and, even more so, in the hoses, for a long time
without flowing. If that happens, hoses need to be rinsed with warm water to clear them of the crystallized
soap. Soap residues on stainless steel and other metal finishes should be removed immediately. When not
removed properly (cleaning), soaps containing tensides can lead to corrosion of those metals.
Pump runs but no soap is coming from the spout.
- Confirm soap in bottle
- Visually inspect the tip of the spout for blockage
(1). Debris or hardened soap may be blocking
the line.
- Use warm water to clear the soap line
System must be primed often / soap is backflowing
- Check soap line connections (3). Inspect these unions
while priming the system. This area should be dry
with no soap/bubbles or air leaking.
- Make sure the BACKFLOW Prevention valve (5) is
installed in the end of the soap line inside the
bottle.
Symptoms:
System works with Prime button but not auto.
- Check infrared sensor (2) for obstructions (dirt,
scratches, object, ect).
If issues still persist after toubleshooting. Please
contact LACAVA technical support.

Cleaning and Care
For best results, please care for this product in accordance with the following instructions:
- Only use warm water and a mild detergent (i.e. dishwashing soap) for cleaning.
- If another cleaner is used, check the label to make sure that it is safe for use on the material being cleaned and
always test in an inconspicuous area first.
- Make sure to wipe any excess cleaners off with a damp sponge or cloth and then rinse with water.
- Dry the surface with a soft cloth until dry after each use.
- Never use abrasive materials or cleaners that contain ammonia, bleach or acid, since they can cause damage
to the finished surface.
We would like to thank you for your purchase and are confident that you will be able to enjoy our products for
many years to come!
Para mejores resultados, por favor cuide des este producto de acuerdo con las siguientes instrucciones:
- Sólo utilice agua tibia y un detergente suave (es decir, el jabón para lavar la vajilla) para la limpieza.
- Si se utiliza otro limpiador, revise la etiqueta para asegurarse de que es seguro para el uso del material para su
limpieza y siempre prueba en un área discreta primero.
- Asegúrese de limpiar cualquier exceso de productor de limpieza con una esponja o un trapo húmedo y luego
enjuague con agua.
- Seque la superficie con un paño suave hasta que se seque después de cada uso.
- Nunca use materiales abrasivos o productos de limpieza que contienen amoníaco, lejía o ácido, ya que pueden
causar daños a la superficie acabada.
¡Nos gustaría darle las gracias por su compra y estamos seguros que usted podrá disfrutar de nuestros productos
por muchos años!
Cuidado y Limpieza
7 LACAVA
Daily Use and Care
IMPORTANT NOTES!
1. Please keep the soap bottle free of any dirt and debris - it may block the access
point and soap lines. If any impurities found in the soap, please replace it.
2. Remove liquid soap from the bottle if device not in use for longer periods of time,
as soap dries up, solidifies, and clogs the lines and spout. Rinse all lines with warm water.
3. Refill the bottle when only 1/2” of soap left in the bottle.
4. Timely replace the batteries when they are dead.
5. To clean the soap dispenser:
- unplug and remove the batteries, empty the soap bottle and use damp
cloth to wipe and then dry the fixture with towel.
- never immerse the pump battery box in water, it might damage the circuit board
- wipe the battery box only with dry cloth
- never use highly corrosive chemical solvent cleaning products that may damage
the finish

LACAVA 8
Warranty
LACAVA LLC provides a Limited Lifetime Warranty on its faucetry. This warrants any faucet, installed in a residential
application, to be free of defects in material and workmanship for as long as the original consumer owns his or her
home. Any product installed in a commercial application is covered under warranty for one year. LACAVA warrants
all other products to be free from any defects in materials or workmanship, during normal residential or commercial
use including all hinges, drawer slides, finishes, and general workmanship of the item for a period of one year.
LACAVA warranties do not cover normal wear and tear, damages due to negligence, faulty installation, improper
alterations and repairs, improper cleaning and care, or damages due to uses of the product other than its intended
and normal use. If a defect is found under normal use, while under warranty, LACAVA will repair or replace the
product (whichever cost is smaller to LACAVA) at its own expense (excluding shipping and installation charges).
Under no circumstances is LACAVA responsible for installation/service fees or any dollar amount beyond the cost of
the item. In addition, all LACAVA products are to be installed by experienced professionals properly licensed and
bonded; otherwise, any LACAVA warranty and liability is to be considered waived. All warranties are non-transfer-
able and proof of purchase is required for any warranty claim.
In accordance with the laws of limitation and exclusion state by state, and therefore provided the duly exceptions,
LACAVA will not be held liable, in any event, for any special, indirect, incidental or consequential damages or losses
(including but not limited to damages for loss of business, loss of profits, etc.) for breach of contract, tort (including
negligence), product liability or otherwise, even if it has been advised of the possibility of such damages. LACAVA’s
liability on any claim (including negligence) will not in any case exceed the contract price paid by the original
purchaser for the product claimed defective or unsuitable. It is the responsibility of the homeowner to ensure that all
installed fixtures comply with all local plumbing codes.
LACAVA LLC proporciona una Garantía Limitada de por Vida en sus grifos. Esto garantiza que cualquier grifo,
instalado en una aplicación residencial, no presentara defectos en el material o de fabricación, mientras que el
consumidor original posea su casa. Cualquier producto instalado en una aplicación comercial está cubierto bajo
garantía por un año. LACAVA garantiza que todos los otros productos no presentaran defectos en el material o de
fabricación, durante el uso normal, residencial o comercial incluyendo las bisagras, rieles, acabados, y confección
en general del artículo, por un período de un año. Las garantías de LACAVA no cubren el desgaste normal, los
daños debido a negligencia, instalación errónea, modificaciones y reparaciones impropias, limpieza y cuidado
impropio, o daños debido a la utilización de los productos distintos de su uso previsto y normal. Si un defecto es
encontrado bajo el uso normal, mientras bajo garantía, LACAVA reparará o reemplazará el producto (el costo
menor a LACAVA) a su cargo (excluyendo cargos de envío e instalación). Bajo ninguna circunstancia LACAVA
será responsable por servicios de instalación, compensaciones por servicios o cualquier cantidad que exceda el
costo del artículo. Además, todos los productos de LACAVA deben de ser instalados por profesionales experiment-
ados con licencia y seguro; de otro modo, cualquier garantía de LACAVA y obligación será cancelada. Todas las
garantías son intransferibles y el comprobante de compra es requerido para cualquier reclamo de garantía.
En conformidad con las leyes de la limitación y exclusión de estado a estado, y con las excepciones aquí debida-
mente presentadas, LACAVA no será responsable, en cualquier caso, por ningún daño especial, indirecto,
incidental o consecuencial o pérdidas (incluyendo pero no limitadas a daños por pérdida de negocio, pérdida de
beneficios, etc) por incumplimiento de contrato, agravio (incluyendo negligencia), responsabilidad por
Productos defectuosos o de otro modo, incluso si se ha advertido de la posibilidad de tales daños. La Responsa-
bilidad de LACAVA en caso de reclamaciones (incluyendo negligencia) no superarán en ningún caso el precio del
contrato pagado por el comprador original del producto reclamado defectuoso o no apto. Es la responsabilidad
del propietario garantizar que todos los accesorios instalados cumplan con todos los códigos de plomería locales.
Garantía

Terms and Conditions
UNIQUENESS:
Many LACAVA products are made of natural stone, woods, or metals. Because of the natural variations, and/or
handmade nature of the products, slight differences are expected and are not deemed manufacturing defects.
SHIPPING POLICIES:
Once the merchandise is released to and accepted by the carrier, LACAVA's responsibility ends. LACAVA LLC is
not responsible for damages occurring in transit. After the merchandise is delivered and the shipping document is
signed, it becomes the property of the purchaser. We constantly improve the packaging as new technologies
become available, but damages in transit may still occur. Therefore, we recommend that all packages be
inspected by the purchaser in the carrier's presence upon delivery. In case of damages, either visible or concealed,
the purchaser is responsible for filing any damage claim against the carrier. In this regretful circumstance, we
suggest utter diligence to have the carrier's agent explain the steps to submit a valid claim against the carrier, as
each carrier has different claim policies. Please document everything in writing, preferably on the shipping
documents and have also the carrier's agent sign along. If you wish that Lacava assists you in the claim process,
please fax or email us copies of the shipping and claim documents at your earliest convenience. In the case of
missing items, which could occur due to our mistake or a theft during transit, please follow same procedures as for
shipping damages above, with the only difference that the claim concerns something completely missing, rather
than damaged. Please take note of any visible tampering with the packaging in the presence of the carrier's agent
before accepting the delivery with your signature. In case of missing items, you must also inform LACAVA and send
us all related documents within 24 hours from the delivery date. We will open an internal investigation and check
the inventory count to determine whether it was our error. If we verify it was our mistake, we will promptly ship the
missing item(s) to the purchaser by standard ground at our cost.
RETURN POLICIES:
If the product is not satisfactory for any reason different from defects, it can be returned to LACAVA LLC up to 30
days from the shipping date after obtaining a Return Goods Authorization (RGA) valid for 60 days. If the product is
not returned to LACAVA within that timeframe, the RGA will be voided and no further RGAs will be issued for the
product. The merchandise must be in salable condition, in its original packaging, and packed safely with the RGA
number clearly marked on the outside packaging. To obtain an RGA number, please fax or email the request with
a description of the reason for return. The merchandise must be in its original packaging and packed safely in
accordance with the carrier's packing requirements, with the RGA number clearly marked on the outside
packaging. LACAVA reserves the right not to issue any credit, if an approved RGA number has not been obtained.
A restocking fee of 25 percent and applicable shipping charges to the customer and back will be deducted from
the credit amount. Credit (excluding shipping and handling charges) will be given only for returns of intact products
up to 30 days from the shipping date. After 30 days from the shipping date, no returns will be accepted. All returned
merchandise is at the purchaser's risk and cost. Special order and custom made items are not returnable. Products
must be inspected prior to installation and installation of the product means its acceptance. Product, once installed,
cannot be returned. Damages occurring in installation are not considered defects and are not subject to return or
refund. LACAVA will replace any defective item for free only after the non-conforming product is safely returned to
LACAVA’s warehouse safely in accordance with the carrier's packing requirements, and in its original packaging,
within 30 days from the shipping date. If the product is not found to be defective and is damaged in any way, there
may be a charge for any replacement. In any case, LACAVA does not cover installation costs.
LACAVA9

Términos y Condiciones
SINGULARIDAD:
Muchos productos están hechos de piedra natural, maderas o metales. Debido a las variaciones naturales, y / o la
naturaleza de los productos artesanales, pequeñas diferencias se pueden esperar y no se consideran defectos de
fabricación.
POLÍTICAS DE ENVÍO:
Una vez que la mercancía es entregada y aceptada por la compañía de transporte, la responsabilidad de LACAVA
termina. LACAVA LLC no es responsable por daños ocurridos en tránsito. Después que la mercancía se entrega y el
cliente firma el documento de transporte, la mercancía se convierte en la propiedad del comprador. Con el avance
de tecnología estamos constantemente mejorando nuestros modos de empaque. Pero los daños en tránsito aun
pueden ocurrir. Por lo tanto, se recomienda que todos los paquetes sean inspeccionados por el comprador en
presencia de la compañía ala hora de entrega. En el caso de daños, ya sea visible o encubierto, el comprador es
responsable de presentar cualquier reclamo por daños contra el transportista. En esta circunstancia lamentable, le
sugerimos que ser muy cauteloso y pedir a el agente de la compañía que le explique los pasos para presentar una
demanda legal contra la compañía (ya que cada compañía tiene políticas de demanda diferentes). Documente
todo por escrito, de preferencia en los documentos de embarque, también pida a el agente/chofer que firme a lo
largo. Si usted desea que nosotros, le ayudemos en el proceso de reclamo, envíenos por fax copias de los
documentos de envío y reclamo a la más brevedad posible. En el caso de que falte mercancía a su orden, ya que
no sabemos si se debe nuestro error o de un robo durante el transporte, por favor, siga el mismo proceso que el
anterior. Con la única diferencia de que el reclamo será por algo completamente desaparecido, y no por daño. Por
favor note, en la presencia del agente/chofer de la compañía, cualquier alteración visible en el empaque. En el
caso que falten artículos, también hay que informar a LACAVA y enviar todos los documentos relacionados con un
plazo de 24 horas a partir de la fecha de entrega. Vamos a abrir una investigación interna y verificar el recuento de
inventario para determinar si fue un error de nuestra parte. Si nos damos cuenta que fue nuestro error, rápidamente
se le enviara el artículo que falta al comprador por UPS (tierra) sin costo extra.
PÓLIZAS DE DEVOLUCIÓN:
LACAVA reemplazará cualquier producto defectuoso debido a defectos de fabricación sólo después de la no
conformidad del producto se devuelve al almacén LACAVA en condición vendible plazo de 30 (treinta) días a partir
de la fecha de envío. En cualquier caso, LACAVA no cubre los costes de instalación. Si el producto no es satisfactorio,
por cualquier motivo diferente de los defectos, que pueden ser devueltos a LACAVA LLC hasta 30 (treinta) días a
partir de la fecha de envío después de obtener una Autorización de Devolución de Bienes (RGA), válida por 60 días.
Si el producto no se devuelve a LACAVA dentro de ese plazo, la RGA se anularán y no se RGA se emitirán nuevos
para el producto. La mercancía debe estar en su embalaje original y embalado de forma segura. Una tasa de
reposición de 25 por ciento y los gastos de envío aplicables a los clientes y la espalda se deducirá de la cantidad
del crédito. De crédito (excluyendo gastos de envío) se dará sólo para las devoluciones de productos intactos hasta
30 días a partir de la fecha de envío. Después de 30 días a partir de la fecha de envío, no se aceptarán devoluciones.
Toda la mercancía devuelta es a riesgo del comprador y el costo. Especial orden y artículos personalizados no son
retornables. Los productos deben ser inspeccionados antes de la instalación y la instalación del producto, su
aceptación. Producto, una vez instalado, no pueden ser devueltos. Los daños se producen en la instalación no se
consideran defectos y no están sujetos a devolución o reembolso.
LACAVA 10