Laird LairdShareHD LTM-LSHD User manual

Model LTM-LSHD User Manual
CE
© 2006 Laird Telemedia.

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 1-
Thank you for purchasing LairdShareHD from Laird Telemedia. Designed from
the ground up for creative professionals, LairdShareHD supports collaborative
editing workflows with multiple levels of RAID protection. LairdShareHD is ideally
suited for deployment into high performance creative environments including
audio & video editing, motion graphics and digital photography.
WHAT’S IN THE B X
Take a moment to ensure that the following items are included in the box.
• LTM-LSHD LairdShare
• 2x IEC Power Cables
• 2x Rack Rails
• This manual
If anything is missing, please call Laird Telemedia at 800-898-0759 or email sales@lairdtele-
media.com. Please keep the shipping container and packing materials. In the unlikely event
that you need to return the LairdShareHD to us for any reason, you must use the LairdShareHD
shipping container. If the Product is returned damaged caused by improper packaging, the war-
ranty will be void and liability will rest with the user.

Safety Precautions
LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
The disk drives contained in your LairdShareHD are delicate electronic instruments and are susceptible to
damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please
handle the unit with care. Do not open the case. Doing so will void the warranty. If the product is returned with
damage caused by improper handling, the warranty will be void and liability will rest with the user.
D N T M VE THE LAIRDSHARE HD WHEN IT IS PERATING!
Drive failures are likely to occur if the LairdShare is moved while it is running.
Power
The LairdShareHD can be operated on standard AC power, and will switch to most international standards au-
tomatically. The LairdShareHD should be protected by surge suppression and battery backup system. Two bat-
tery backup systems may be used, one on each power supply, to increase protection. If the LairdShareHD
suffers a power outage, data written to it within the last minute or so may be lost.
Temperature
The optimal operating range for the LairdShareHD is between sixty-five and seventy-five degrees Fahrenheit.
More importantly, whatever temperature it runs at must remain reasonably stable. Large temperature swings of
+/- 10 degrees or more on a regular basis will reduce the life expectancy of the disk system. A small confined
space like a closet is therefore a bad choice for running the LairdShareHD.
1. To prevent fire or shock hazard, do not expose this equipment to the environment of Humidity and/or dust.
Do not use this equipment in an unprotected outdoor installation or any area classified as a wet area.
2. Always keep the product on a stable and secure base or enclosure. Do not drop the product or subject it to
sudden heavy impact.
3. Provide adequate ventilation so that thermal characteristics do not cause an increase in product tempera-
ture to resulting in overheating.
4. Do not clean the unit by using electrically conductive or corrosive chemicals. Always be certain to unplug
the unit from AC wall power before any major cleaning. Use a damp cloth only for cleaning.
5. Do not subject the product to electrical mains power over voltage: The product must be used at the rated
supply voltages indicated on the product rear panel only.
6. Do not plug the product into an overloaded electrical outlet. This may result in fire or electrical shock.
7. Object Ingress and Liquid Entry: Never insert or push sharp metal objects into the product or use such devices
for an attempt at opening or servicing the product. Servicing should be referred to a trained and qualified tech-
nician only. Do not allow liquid of any type to enter the unit. Do not allow the unit to be submersed in water as
this may cause a shock hazard.
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LairdShare VERVIEW
Front View
The front view of this 2U server allows easy access to HDDs. In addition, the front panel with buttons and system LEDs is located
on the front. Please refer to the front view as follows:
LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 3-
REQUIREMENTS
Once all physical connections have been made the The LTM-LSHD is a platform independent device which
requires little setup on the part of the user. However, in order to function properly we require that any video
workstations using it feature gigabit ethernet & be connected to a good quality igabit switch.
We require that there be a DHCP server on the network. This is common, especially for offices using a basic
office firewall/router to share an internet connection. If you do not want to connect your network to the inter-
net a DHCP server still must be used to give the LairdShareHD an IP address. These can be typically pur-
chased for less than $100 if you do not already have one.
For the PhoneHome System to work, the LairdShareHD must be on a network from which workstations
could browse the internet. Additionally, the firewall must allow outgoing connections. If you have a firewall, it
will usually allow outgoing connections.
HDD 0
HDD 1
HDD 2
HDD 3
HDD 4
HDD 5
HDD 6
HDD 7
HDD 8
HDD 9
HDD 10
HDD 11
Front Panel Indicators
1
159 2610 3 7 11 413 812
2
3
4
5
6
7
8
9
10
11
12
13

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
LairdShare VERVIEW (cont...)
Back View
- Page 4-
Dual NIC Connector (RJ45)
Management Port (RJ45)
PS/2 Keyboard Port
PS/2 Mouse Port
D-sub V A Port
UID LED
Serial Port
SAS JBOD Connector
Rear Dual USB Port
AC Power Connector 1
AC Power Connector 2
1
1
2
3
4
2
3
4
5
6
7
8
9
10
11
Front Status View & LED Indicators
This server is equipped with system LED indicators and buttons
located on the front panel. Front panel status LEDs allow constant
monitoring of basic system functions while the server is operating.
These LEDs provide visual cues to the status of system fans,
power supply, and system health.
Power Button
Power LED - The top blue LED indicates the system is powered
System Health LED - The middle LED will glow RED when a hard-
ware fault has been detected.
Fan Fail LED

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 5-
Installing the LairdShare
to your Workgroup
The Diagram below shows a typical LTM-LSHD
workgroup comprised of five networked computers.
This setup assumes that one machine is to be a
dedicated Final Cut Server.
To add the LTM-LSHD to your Workgroup
1. Connect DHCP server into the switch.
2. Plug both included power cords into the recessed power sockets on the rear of the LTM-LSHD. In order to ensure redundancy it
is important that both included power cords be plugged in. (Figure 1)
3. Plug a igabit Ethernet cord into the network interface connection labeled #1 on the bottom left side of the system. (Figure 2)
4. Plug this cable into the gigabit switch
5. Plug all workgroup computers into the igabit switch
6. Turn the LairdshareHD on . After completing it's startup procedure The LairdShareHD will appear in your list of network hosts.
1. For Apple OSX systems, the LairdShareHD announces itself using Apple's Rendezvous technology, so you will “just see it” from
the Finder and your applications.
2. For Windows systems, you will need to browse the Windows network. It will appear in a workgroup called LairdShare.
Figure 1 Figure 2

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 6-
Using the LTM-LSHD with Final Cut Server
This covers a basic setup of the LTM-LSHD with Final Cut Server. For current best practices please refer to the Final Cut Server
admin guide.
The LairdShareHD should appear in your list of network hosts. For Apple OSX systems, the LairdShareHD announces itself using
Apple's Rendezvous technology, so you will “just see it” from the Finder and your applications. (Figure 3)
Before using your LTM-LSHD with Final Cut Server it must first be setup within the Preference pane of Final Cut Server.
The following is a simple setup of the LSHD within FCS. For
a more detailed explanation please refer to the "Adding a De-
vice" section of the Final Cut Server Setup & Admin uide
1. Access the LSHD through the finder and create a folder for
your media assets - eg. "Media Pool"
2. Open up the FCS preference pane (located in Apple Sys-
tem preferences)
3. Click on Devices Tab
4. Click the plus sign in the lower left hand corner to add a
new device
5. Select "Network" from the device type listings (Figure 4)
6. Choose an appropriate device name - eg. MediaPool
7. Set network protocol as "AFP"
(continued on next page)
Figure 3
Figure 4

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 7-
Using the LTM-LSHD with Final Cut Server
(continued)
8. Enter the IP address of the LTM-LSHD into the
"File Server Path". The afp:// prefix is unnecessary
as it is automatically added to the path name. (Fig-
ure 5)
9. Although the LairdShare requires no user authenti-
cation Final Cut Server expects one so you will
therfore need to assign a user name and pass-
word.
10. Click Continue
11. You now have the option of enabling the LTM-
LSHD as an "Archive Device" - Please refer to the
Final Cut Server documentation to decide if this is
appropriate for your setup.
12. Click Continue.
13. Configure scan settings as you see appropriate
14. Click Continue.
15. Configure transcode settings as you see appropriate
16. Click Continue.
17. Once you have finished with this procedure your the "Media Pool" folder on your LTM-LSHD is ready to
be used in a Final Cut Server setup
Figure 5

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 8-
Configuring the LairdShareHD for “Edit-in-Place”
To configure the LTM-LSHD to allow for edit in place
functionality with Final Cut Server follow these
steps.
1. Open up the Final Cut Server client application
2. Login as a user with admin privileges
3. Select "Administration" from the pulldown menu
(Figure 6)
4. Select "Devices" from the admin window.
5. Select the newly created device on the LTM-
LSHD
eg. "Media Pool" (Figure 7)
6. Enter the Local Directory for the LTM-LSHD
eg./Volumes/LairdShareHD Volume1/Media Pool
(Figure 8)
7. Once the proper path has been entered into the
local directory, simply copy & paste it to the Mac-
intosh edit-in-place URI field - The proper path
ammendments will automatically be added.
8. Save changes.
9. All media uploaded to the "Media Pool" device on
the LTM-LSHD will now show up as an edit-in-
place asset.
Figure 6
Figure 7
Figure 8

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
Troubleshooting:
Device Does Not Appear on Network
If when you connect your LairdShareHD to your existing igabit Ethernet network, it does not immediately show up on your sys-
tems, first check that the system is powered on. You should see a blue light next to each drive, and one near the power button.
Next make sure that you connected the ethernet cable to port 1 on the back. If you still do not see your LairdShareHD appear on
the network, please contact our support staff.
If our support staff are able to connect to your LairdShareHD over the PhoneHome Support system, they will work with you to
identify and solve any remaining issues. These commonly include having workstations on a different subnet than the Laird-
ShareHD, Windows Networking configuration issues (if you use Windows workstations), and making sure that Appletalk is working
correctly on both the LairdShareHD and on your workstations.
If our support staff are not able to connect to your LairdShareHD, they will still work with you to troubleshoot your network configu-
ration. It may be that you do not have a DHCP server running on your network, or that it is not enabled. Alternately, your Laird-
ShareHD may be incorrectly connected to the ethernet network, or the ethernet cable may be defective. In the advent that you do
not have a DHCP server running on your network, you will need to work with our support staff to modify the network. This may re-
quire a short (a few minutes) downtime during which you will need to connect an ethernet cable to port 2 (instead of the normal
port 1) and reconfigure your internet connection so that the LairdShareHD can be reached by support staff.
As DHCP is implemented in most office firewalls, such as Linksys and Cisco firewalls, it is more likely the case that it is simply not
running, and can be enabled, than that you will need to use this last option of temporarily reconfiguring the network.
Dropped Connection
If your LairdShareHD disappears from your network at any time, first attempt to power cycle it. You can do this by pressing and
holding the power button until the blue lights turn off. Then release the power button, and press it again. The blue lights should
turn back on. If this does not resolve the issue, contact our support staff to determine your repair options.
Change of Status Lights
If you have been using your LairdShareHD successfully for a while, but notice that one or more of the lights next to the drives are
no longer blue, please contact our support staff to arrange for a disk replacement. Failure of more than two disks at a single time
will cause data loss. Promptly replacing failed disks will usually ensure that no more than one disk is down at a time, and that you
will continue to experience the normal fast access to your data. Our support staff may need to schedule a time during which your
LairdShareHD is on an ethernet network from which workstations can browse the internet, so that they can access it via the
PhoneHome Support system to ensure that the RAID rebuild happens successfully after the drive replacement.
!In the event of drive failure please follow instruction in section
- Page 9-
Prior to removal of drives the LTM-LSHD must be powered down.
1. Have all users unmount the LTM-LSHD from their computers - Not following this step may cause incom-
plete data transfers
2. Press power button on the front of the LTM-LSHD - this will cause the LTM-LSHD to begin the shut-
down procedure. A full shutdown may take as long as four minutes
3. The fans on the device will continue to spin.This is normal & is meant to prevent any residual heat
from damaging the system
4. nce shutdown is complete & all status lights have powered off you must remove both of the power
cords from the rear of the unit.

Hard Drive Removal
Please contact Laird Technical Support Prior to Servicing Drives
The HDD requires replacement under the following condition: The HDD tray LED is red. You have removed and re-
seated the HDD assembly, and the LED remains red.
To remove the HDD:
1. Turn the lock on the lever counterclockwise to the location of unlocking symbol.
2. Slide the released button along the direction of the arrow, and the lever will be lifted automatically.
3. Slide the HDD assembly out of the HDD bay.
LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 10 -
Place the HDD in the HDD tray. Secure the HDD to the HDD tray with
four screws as shown.
To Install a new HDD
Carefully insert the HDD assembly into
the bay with the lever lifted until it com-
pletely enters the bay.
Push the lever back in place. Turn the lock
on the lever clockwise to secure the HDD.
Make sure that the HDD is connected to
the HDD connector on the backplane.

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 11 -
Power Supply Replacement
To Remove the Power Supply
Press the retaining clip on the right side of the power supply along the direction of the arrow.
At the same time, pull out the power supply by using its handle. (The power supply takes considerable force to remove)
The LairdShareHD is designed with two 700W power supplies. If one power supply
does not work, you can replace the failed power supply without powering off the
server, because the other one can take the place of the failed one.
The location of the power supplies on the server chassis is shown below:
Contact Laird Tech Support prior to removal of power supplies

LTM-LSHD LairdShare
Collaborative Media Storage Solution
800-898-0759 845-339-9555 Box 720 Mount Marion, NY 12456 www.lairdtelemedia.com
- Page 12 -
The PhoneHome Support System
The optional PhoneHome Support system is enabled by default on all LairdShareHDs. This system requires no interaction or
setup on your part, and allows our support staff to monitor the LairdShareHD system for hardware related issues, and to assist you
if you have any issues with your LairdShareHD system. It is fully encrypted, secure, and will not compromise your network or infor-
mation security.
The PhoneHome Support system operates by creating an encrypted link from your LairdShareHD server to our support system
over your existing TCP/IP network and internet connection. This link can be accessed only by our support staff. Under normal op-
eration, the PhoneHome Support system uses this link only to alert our support staff if your LairdShareHD experiences a hardware
failure, so that they can contact you to arrange a drive replacement or advanced repair options. No information about the number,
names, type, or the contents on your server will be transmitted.
In the advent of a disk failure, with your authorization, our Support staff can log into your LairdShareHD over this encrypted link to
help you rebuild the array and ensure continued optimal performance with little or no down time. Additionally, if you are having
trouble accessing your LairdShareHD system, our Support staff may be able to use this link to help troubleshoot and resolve any
other issues you may have with the LairdShareHD.
Optionally, this link can be use to provide more active maintenance for your LairdShareHD, such as software upgrades and secu-
rity patching. This will help ensure that your data is always accessible and that the LairdShareHD remains the most reliable sys-
tem for data storage.
Laird Support verview
At Laird Telemedia, we take customer support very seriously. If you have questions about your Laird Share ,
we'll get you the answers.
Support Resources
Laird Telemedia Support Site: www.laird-support.com
Laird Support: suppor[email protected]
Laird Support Hotline: [phone]

© 2008 Laird Telemedia. Div Tower Products, Inc. All rights reserved.

P.O. Box 720
Mount Marion, NY 12456
800-898-0759 • 845- 9-9555
Fax: [phone]
www.lairdtelemedia.com