Lanner ISD-O370 User manual

0
ISD-O370
User Manual
Version: 1.1
Date of Release:2022-02-25
Network Appliance Platform
Hardware Platforms for Industrial SD-WAN

ISD-O370 User Manual
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This manual describes the overview of the various functionalities of this product and the information you
need to get it ready for operation. It is intended for those who are:
-responsible for installing, administering and troubleshooting this system or information technology
professionals.
-assumed to be qualified in the servicing of computer equipment, such as professional system integrators,
or service personnel and technicians.
The latest version of this document can be found on Lanner’s official website, available either through the
product page or through the Lanner Download Center page with a login account and password.
This document utilizes different font types and icons in order to make selected text more transparent and
explicable to users. This document contains the following conventions:
Example
Convention
Usage
iptables –F
Monospace, shaded
A command to be entered at a shell
command-line
Setup page
Bold
A title of a dialog box or a page
<Enter>
Between a pair of inequality signs
A physical keyboard button
“Menu”
Between a pair of quotation marks
A menu option or a software button to be
clicked
Readme.txt
In Italic
A filename or a file path
IPMI User Guide
Underlined
The name of another document or a chapter
in this document
Icon
Usage
This mark indicates that there is something you should pay special
attention to while using the product.
This mark indicates that there is a caution or warning and it is
something that could damage your property or product.
Note or Information
Warning or Important

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To obtain additional documentation resources and software updates for your system, please visit the Lanner
Download Center. As certain categories of documents are only available to users who are logged in, please
be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents and
downloadable resources.
For troubleshooting the issues with your system, please check the Lanner Q&A page for a diagnostic
procedure and troubleshooting steps.
In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support page to fill in a support ticket to our technical support department.
This document is copyrighted © 2022 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any time
without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third parties
that may result from such use.
Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments or to report an error, please email to
[email protected]m. Thank you for your time.

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Taiwan Corporate Headquarters
Lanner Electronics Inc.
7F, No.173, Sec.2, Datong Rd.
Xizhi District, New Taipei City 22184,
Taiwan
立端科技股份有限公司
221 新北市汐止區
大同路二段 173 號7樓
T: [phone]
F: [phone]
E: [email protected]m
China
Beijing L&S Lancom Platform Tech. Co., Ltd.
Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]
USA
Lanner Electronics Inc.
47790 Westinghouse Drive
Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]
Canada
Lanner Electronics Canada Ltd
3160A Orlando Drive
Mississauga, ON
L4V 1R5 Canada
T: [phone]
F: [phone]
E: [e-mail]
Europe
Lanner Europe B.V.
Wilhelmina van Pruisenweg 104
2595 AN The Hague
The Netherlands
T: [phone]
E: [e-mail]

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Intel® and Intel® Atom® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note
1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference
to the nearby radio and television reception. It is essential that only the supplied power cord be used.
2. Use only shielded cables to connect I/O devices to this equipment.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important
1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

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Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and roll up your
sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or removing a chassis
or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre cravate ou
écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon d’alimentation avant
d’installer ou de retirer un châssis ou de travailler à proximité de sources d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil génère, utilise
et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux instructions des fournisseurs
de composants sans fil, il risque de provoquer des interférences dans les communications radio.
There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person who knows all
installation procedures and device specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium battery.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in an explosion.
Leaving a battery in an extremely high temperature environment can result in an explosion or the leakage of flammable
liquid or gas.
A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas.

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Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité connaissant toutes les
spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment to acceptable
operating temperatures without adequate circulation. Be sure that the room in which you choose to operate your
system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An open chassis
permits air leaks, which may interrupt and redirect the flow of cooling air from internal components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs when
electronic components are improperly handled and can result in complete or intermittent failures. Be sure to follow
ESD-prevention procedures when removing and replacing components to avoid these problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is available, ground
yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms).
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour refroidir
l’équipement à une température de fonctionnement acceptable sans circulation adaptée. Vérifiez que votre site
propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de refroidissement de bien
circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et rediriger le flux d’air frais destiné aux
composants internes.
Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits électriques. Des dégâts
d’ESD surviennent lorsque des composants électroniques sont mal manipulés et peuvent causer des pannes totales
ou intermittentes. Suivez les procédures de prévention d’ESD lors du retrait et du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est disponible,
reliez votre corps à la terre en touchant la partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et 10 mégohms
(Mohms).

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The device can only be used in a fixed location such as a lab or a machine room.
L’appareil ne peut être utilisé que dans un lieu fixe, tel qu’un laboratoire ou une salle de machines.
The PoE networks without routing to the outside plant that installation instructions clearly state, therefore, these
circuits are not considered external circuit.
The PoE ports load at maximum 30W per port. The unit has two ports with a total maximum 60W output power
When selecting optional power supply, please use an UL listed power supply, suitable for use at Tma 70-degree C is
rated 24/36Vdc, 6.25/4.17A min. and altitude during operation 5000m.
Console ports are signal only.
DC Input connector manufacturer: Tai Ming Electronic Co., Ltd/TM-18L-5M-K-K
The unit is only for skilled person to perform installation and maintenance.
Cette machine est réservée aux techniciens àinstaller et àentretenir

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ISD-O370 is an IP67 rugged SDWAN wireless gateway optimized for IoT, SD-WAN, uCPE, or network edge.
Powered by an Intel® Atom® C3000 (codenamed Denverton) processor, ISD-O370 features Intel’s
QuickAssist Technology, which offers cryptographic acceleration and industrial-grade LAN functions in a
compact form factor. ISD-O370 critical environment supports wide operating temperature -40°C ~70°C
(depending on SKU) and wide range power input 24Vdc/36Vdc. ISD-O370 supports multiple LAN and PoE+
ports, USB 3.0 and 2.0, and COM ports.
ISD-O370 is IP67 rated ingress protection offering complete protection from water submersion and harmful
dust particles for use in a variety of severe environment projects. This application is MIL-STD-810G standard
compliant resistant to shock and vibration. ISD-O370 is equipped with M12 connectors designed to ensure
a correct sealing to achieve IP67 rating.
Note: Warranty is void if the product’s warranty seals are altered, defaced, or removed; and liquid submersion
indicator has determined the product was submersed in water for over 30 minutes and/or submerged in water
deeper than 1 meter. Warranty does not apply when damage was caused by improper opening or closure of
the system or M12 connectors; or improper installation and maintenance.
Your package contains the following items:
1x ISD-O370 IP67 Rugged SD-WAN Wireless Gateway with DDR4 ECC 16GB RAM module
1x M12 Power Cable
1x M12 USB Cable
1x M12-RJ45 Console/LAN Cable

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Model No.
Description
ISD-O370C
Rugged IP67 Wireless Edge Appliance with Intel Atom C3808 processor, -40°~70°C, Thales 5G module
ISD-O370D
Rugged IP67 Wireless Edge Appliance with Intel Atom C3708 processor, -40°~70°C, Thales 5G module
ISD-O370E
Rugged IP67 Wireless Edge Appliance with Intel Atom C3808 processor, -40°~70°C, Sierra 5G module
ISD-O370F
Rugged IP67 Wireless Edge Appliance with Intel Atom C3708 processor, -40°~70°C, Sierra 5G module
Model No.
Description
020W000271000
DDR4 ECC SoDIMM 16GB RAM module with Wide Temp. (WT) 2400 MT/s
020W000379000
DDR4 ECC SoDIMM 32GB RAM module with Wide Temp. (WT) 2666MT/s
0TAW000305000
5G Gemalto MV31-W USB3.0 M.2 2242 B-Key 3042 with Wide Temp. (WT)
0TAW000260000
5G Sierra EM9190 M.2 2252 B-Key 3052 with Wide Temp. (WT)
0TAW000302000
SPARKLAN WNFB-265AXI Wi-Fi 6 802.11ax/ac/a/b/g/n (Wide Temp.) M.2 2230 E-Key
0TEW000614000
M.2 2242 SSD 256GB Storage with Wide Temp. (WT)
080W000894000
M12-USB Cable 8P USB 3.0 30CM 180°-180°PRODACONN TM-18L-M12-USB-03
080W000891000
M12-RJ45 LAN/Console Cable 8P RJ45 8P8C 30CM 180°-180°
PRODACONN TM-18L-X-R6S-03
080W000595000
M12 Power Wire Cable M12 5P 100CM 180°-180°
K-CODE TIMYN TM-18L-CABLE-5F-1MN
098W000192000
M12 IO cap. for Female CAPS0-12FP-000-F0
098W000193000
M12 IO cap. for Male CAPS0-12MP-000-F0
TBD
5G module, Ant. cable. and Antenna kit
Note: Recommend preinstallation by Lanner
TBD
WiFi module, Ant. cable. and Antenna kit
Note: Recommend preinstallation by Lanner

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Form Factor
Desktop
Platform
Processor Options
Intel® Atom® C3000 (Denverton)
CPU Socket
Onboard
Chipset
SoC
Security Acceleration
Intel® QuickAssist Technology
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 2133 MT/s ECC SODIMM with Wide
Temp. (WT)
Max. Capacity
Default 16GB, Max: 64GB
Socket
2x 260-pin DDR4 SoDIMM
Networking
Ethernet Ports
4x GbE LAN with SR-IOV,
2x GbE POE+ by M12 X-coded 8pin Female
connector with isolation 1.5KVAC / 2.1KVDC
Bypass
N/A
NIC Module Slot
N/A
LOM
IO Interface
N/A
OPMA slot
N/A
I/O Interface
Reset Button, Power Button
N/A
LED
N/A
Console
1x RS232 / 485 by M12 X-coded 8pin
Female connector with isolation 1.5KV DC
USB
1x USB 2.0 by M12 A-coded 8pin Male
connector
LCD Module
N/A
Display
N/A
Storage
HDD/SSD Support
1x M.2 2242 B key
eMMC
On-board eMMC 64GB (max.)
Expansion
M.2 for 5G (USB 3.0)
1x M.2 304(5)2 B Key socket for 5G
M.2 for Wi-Fi 6
1x M.2 2230 E Key socket for WiFi 6
SIM Card Slot
Micro-SIM & 1x eSIM (reserved)
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
On-board TPM 2.0
Cooling
Processor
Passive CPU Heatsink
System
Fanless
Environmental Parameters
Temperature
-40~70ºC Operating
-40~85ºC Ambient storage
Humidity (RH)
5~90% Operating
5~95% Non-Operating
System Dimensions
(WxDxH)
370mm x 210mm x 83mm
Weight
4.6 kg
Package Dimensions
(WxDxH)
TBD
Weight
TBD
Power
Type/Watts
DC-IN, Up to 150W
Input
Rated 24Vdc/36Vdc, supports with reverse
protection by M12 K-coded 5pin Male
connector with isolation 1.5KV DC
Operating System (OS)
Linus Kernel
Approvals and Compliance
CE/FCC Class A, UL 62368-1, CB, IP67, MIL-
STD-810G

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No.
Description
F1
DC Input
1x M12 K-coded 5-pin Male connector with isolation for power source,
(1.5KV DC)
Pin
Signals
Pin
Signals
1
G
2
V-in
3
G
4
n/a
5(PE)
Chassis_GND
F2
PoE Port 1
1x M12 X-coded 8-pin Female connector GbE PoE+ Port
F3
PoE Port 2
1x M12 X-coded 8-pin Female connector GbE PoE+ Port
F4
LAN Port 1
GbE LAN ethernet port with SR-IOV, M12X-coded 8-pin Female connector
F5
LAN Port 2
GbE LAN ethernet port with SR-IOV
F6
LAN Port 3
GbE LAN ethernet port with SR-IOV
F7
LAN Port 4
GbE LAN ethernet port with SR-IOV
F8
USB
USB 2.0 Port by M12 A-coded 8pin Male connector
F9
RS 232/422/485
Console Port by M12 X-coded 8pin Female connector with isolation
Pin
RS232
RS422
RS485
(HALF)
1
C_RTS
2
C_DTR_RN
C_DTR_RN
3
C_TXD_RP
C_TXD_RP
4
C_RXD_TP
C_RXD_TP
5
C_DSR
6
C_CTS
7
2_GND
8
2_GND
F10
Wall mount Kit
Wall mount holes
F1
F2
F6
F3
F4
F8
F9
F7
F10
F10
F5

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No.
Description
R1
5G Antennas
4x SMA connector for 5G module
R2
WiFi Antennas
2x SMA connector for WiFi module
R1
R1
R1
R1
R2
R2

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The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.

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The system can be mounted on a flat surfaced wall. Please take the following into considerations when
mounting the system onto the wall. Please note anchoring wall plugs and screws are not included in the
package content, and the recommended screw sizes are as below.
1. On the wall, measure the exact place
where you want to hang the system, and
drill four holes that match the four
mounting holes on both brackets.
2. Insert four (4) anchoring wall plugs into
the holes.
3. Align the four mounting holes on the
system’s brackets with the four anchoring
wall plugs you just installed on the wall.
Size: 8x40 or 10x50

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4. Drive four (4) hex head lag screws into the
anchoring wall plugs to secure the system.
Size: 1/4” x 1 1/2”
Hex Head Screw

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The system has AMI BIOS built-in, with a SETUP utility that allows users to configure required settings or to
activate certain system features. Pressing the <Tab> or <Del> key immediately allows you to enter the Setup
utility.
Control Keys
Description
→
select a setup screen, for instance, [Main], [Advanced], [IntelRCSetup],
[Security], [Boot], and [Save & Exit]
select an item/option on a setup screen
<Enter>
select an item/option or enter a sub-menu
+/-
to adjust values for the selected setup item/option
F1
to display General Help screen
F2
to retrieve previous values, such as the parameters configured the last time you
had entered BIOS.
F3
to load optimized default values
F4
to save configurations and exit BIOS
<Esc>
exit the current screen

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Setup main page contains BIOS information and project version information.
Feature
Description
BIOS
Information
BIOS Vendor: American Megatrends
Core Version: AMI Kernel version, CRB code base, X64
Compliancy: UEFI version, PI version
Project Version: BIOS release version
Build Date and Time: MM/DD/YYYY
Access Level: Administrator / User
System Date
To set the Date, use <Tab> to switch between Date elements. Default
Range of Year: 2005-2099
Default Range of Month: 1-12
Days: dependent on Month.
System Time
To set the Time, use <Tab> to switch between Time elements.

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Select the Advanced menu item from the BIOS setup screen to enter the “Advanced” setup screen. Users can
select any of the items in the left frame of the screen.
Feature
Options
Description
USB Power
Enabled
Disabled
Enables or disables USB port power.