USER MANUAL IR-UNIREAD
7 | P a g e
For further product information and instruction please visit our product web page at
www.laserco.netor emailsupport@laserco.com.au
Please note:As continual improvementsare made to this product,slight operationaldifferences may occur. For
the most up-to-dateuser manual, please visit our web site.
Warranty Against Defects
Laser Corporation Pty Ltd (“Laser”) warrants your new product to be free from defects in
materials and workmanship for 12 months,from the date of purchase, provided that the
productis used in accordance with accompanying recommendations or instructions where
provided.The benefitof this warranty is in addition to your rights under the Australian
ConsumerLaw and to other rights and remedies ofthe consumerundera lawin relation to the
goods or services to which the warranty relates.
Through a network of retailers and resellers, Laser will provide you with your choiceof a refund,
repair or exchange (where possible) for this product if it becomes defective within the warranty
period. This warranty willno longer apply where the defect is a result of alteration, accident,
misuse, abuse, normal wear and tear, neglect or improper storage.
Please retain your receipt as proof of purchase
How to make a product warranty claim:
Step 1: Find your receipt which provesthe date of purchase.Wherethedate ofpurchasecannotbe verified, your
place of purchase orLaser will makean assessment based on the date of manufacture, the condition of the Laser
Productand thetype of defect.
Step 2a): Contactyour place of purchase.They will assess the nature of the fault and refund or replace the
product as per their store refund or warranty policy.
Step 2b): If your placeof purchase cannotbecontacted, thenyou can contact Laser. CustomerServicewith
details ofyour defective Laser Product: Phone: (02) 9870 3355; or Email: service@laserco.com.au or online
www.laserco.net/support/warranty (click on “Consumers (End Users)”). Ourbusiness addressisat 1/6-8 Byfield
Street, North Ryde, NSW2113
Step 3: Laser. will issue you with aReturn Authorisation (RA)numberwithin 48hours.When requested,sendus
thedefective Productand a copy ofyourreceipt.Laser will coverthecost ofthe return delivery.
Step 4: Wait for us to contact you. Once we have received your defective Laser Product for inspection, we will
inform you of our assessmentof your claim within 7 days. When we contact you, we will firstly let you know
whether you have a valid claim under this Warranty, and if so, we will inform you whether yourdefective Laser
Product will be replaced or repaired, together with the number of daysyou can expect to wait to receive your
replaced orrepaired Laser Product.
Ourgoodscome with guaranteesthat cannotbe excluded underthe Australian Consumer Law. You areentitled to
a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired orreplaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
