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Product Warranty (1 year)
LCD Concepts, Inc. warrants to you, the original purchaser, that each of its products
will be
free from defects in materials and workmanship for one year from the date of
purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by LCD Concepts, Inc., or which have
been
subject to misuse, abuse, accident or improper installation. LCD Concepts, Inc.
assumes no
liability under the terms of this warranty as a consequence of suchevents.
Because of LCD Concepts, Inc. high quality-control standards and rigorous testing,
most of
our customers never need to use our repair service. If an LCD Concepts, Inc.
product is defective, it will be repaired or replaced at no charge during the warranty
period. For out-of-warranty repairs, you will be billed according to the cost of
replacement materials,
service time and freight. Please consult your dealer for more
details.
If you think you have a defective product, follow thesesteps:
1.
Collect all the information about the problem encountered. (For example,CPU
speed, LCD Concepts, Inc. products used, other hardware and software used, etc.)
Note
anything abnormal and list any onscreen messages you get when the
problem
occurs.
2.
Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3.
If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4.
Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in
a shippable container. A product returned without proof of the purchasedate
is not
eligible for warranty service.
5.
Write the RMA number visibly on the outside of the package and ship it prepaid
to
your dealer.
