Leaksafe Solutions WaterComm Guide

WaterComm
Installation and User Instructions

INSTALLATION GUIDE
A. General
WaterComm is a 4-port leak detection and leak notication system that can be installed to act as a
centrally located control panel with leak detection zones wired away from it, or as individual units
installed in risk areas with leak detection tape connected.
Every port that is used is programmed with a location tag so that if a leak is detected the email or SMS
notication gives precise date, time, and location information.
IMPORTANT NOTE: Prior to installation, please ensure that Leaksafe is provided with a mobile phone
number where equipment test SMS’s will be sent during installation. This can be amended following
installation so that future alarms are sent to whoever will be managing the system. Contact Leaksafe
on 0344 848 0488 or [e-mail] to provide this information.
LEAKSAFE SOLUTIONS |WATERCOMM INSTALLATION GUIDE
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B. Components
1.5M
Connecting
cable
Leak
detection
tape
WaterComm
device
Zone LED’s

C. Testing the WaterComm device
Ensure the lithium ER26500 battery is installed.
Test the device in its intended position to ensure that it connects to the IoT network.
Simulate a leak by plugging a connecting cable into port 1 of the device and holding the two male test
pins together for 20 seconds then release the pins.
The Port 1 red LED will illuminate, and the small green and blue LED indicators on either side of the
central blue On/Off button will ash to indicate that it is transmitting a leak alarm.
Check that you receive a SMS (or email).
Disconnect the cable.
E. Installation method: WaterComm device
Mount the WaterComm device in the desired location using the supplied backplate.
Plug the leak detection tape(s) and connecting cable(s) into the allocated ports on the WaterComm device.
D. Installation method: leak detection tapes
Leaksafe leak detection tapes are supplied in standard lengths of 1M or 2M and can be daisy chained
together if longer lengths are required.
If the system is being used as a centrally located panel, then the connecting cable can be extended
using either 2 wire 13 core audio cable or YY 0.05mm
2
cable. No more than 25M of cable and tape can
be connected in a single length.
To daisy chain lengths of leak detection tape, push the male & female connectors at the end of the
tapes together and crimp using a crimp tool.
Connect the length of tape to the connecting cable by inserting the male connectors to the female
connectors at the end of the tape and crimp the connection.
Position the tape as required. Tape should be laid under pipe joints and connections. The tape can be
laid directly on a oor or surface with or without retaining clips depending on the location of the tape
and whether it is likely to be disturbed.
Tape can also be contained within pre-drilled mini trunking if appropriate, ensuring that there are
sufcient holes of adequate size so that if a leak does occur, the water would quickly soak into the leak
detection tape.
LEAKSAFE SOLUTIONS |WATERCOMM INSTALLATION GUIDE
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USER INSTRUCTIONS
A. General
Leaksafe’s WaterComm Leak Detection and Leak Notication System comprises lengths of leak detection
tape installed in areas where leaks are likely e.g., behind your Kitchen sink & dishwasher, the Utility area
and under Baths, showers, WC’s and basins. The tapes are connected to the WaterComm device.
If the leak detection tape in any area gets wet, the WaterComm sends a signal to Leaksafe’s data
platform that will immediately send a SMS and/or email with the time the leak was detected, and where
the leak was detected.
The notications will look like this:
SMS Notication:
Re: (Property & location e.g., XX House, Flat XX Kitchen)
Leak detected
Battery level: x:xx
Temperature: xx.xx
Humidity level: xx.xx
LeakSafe WaterComm Device
PLEASE NOTE that the leak detection tape is deliberately sensitive and will activate with just a few drops
of water.
Email Notication:
From:[e-mail]
Subject:Alert from Leaksafe
Date:
To:
This is a message from Leaksafe, reference:
RE: (Property & location)
Leak detected
Battery level: x.xx
Temperature: xx.xx
Humidity level: xx.xx
This is for information only -
please do not reply to this email
LEAKSAFE SOLUTIONS |WATERCOMM USER INSTRUCTIONS
PAGE 4
Connecting
cable
Leak
detection
tape
On/Off
Zone LED’s

Responding to an SMS or Email Leak Alarm
If an alarm is raised and you don’t see a puddle of water in the location, please consider whether an
appliance e.g., a sink, washing machine or bath in that area has been used within 30 minutes of the
alarm being raised as it may be a very small drip leak or seepage that has caused the alarm.
If an alarm is raised, the red Zone LED on the WaterComm device into which the wet tape is plugged
will be lit. If you get a notication but when you look at the device the Zone LED is not on, please still
check the area, but no LED signies that the tape has dried since the alarm was raised.
When you nd the source of the leak, disconnect the leak detection tape by unplugging it from the
bottom of the WaterComm device. Repair the leak and let the tape dry completely before plugging it
back in. If an alarm is raised as soon as you plug the tape back in, then it is not yet dry. Disconnect and
leave for a further period to dry then re-connect.
PLEASE REMEMBER to re-connect the tape as soon as possible once it is dry. The location where the
tape was activated is not protected unless it is plugged into the Leaksafe RM device.
Once a day, behind the scenes, each WaterComm monitors its battery level, the ambient temperature
and humidity and whether the connected tape is wet. We call this a ‘daily heartbeat’. If a leak alarm
has been activated and the tape is still wet when the next daily heartbeat is transmitted, you will
receive a further notication and will continue to receive them every 24 hours all the time the tape is
wet. If the tape dries then wets again, a new alarm will be raised.
The On/Off button in the centre of the device turns the notication service off or on if pressed for 5
seconds – the green and blue LEDs on either side of the button will ash and then go out. If turned off
the leak detection zone LED indication will still work but the device will not send a notication to the
data platform and the device will be agged as ‘Silent’.
Maintenance
The Control Panel is either mains powered with lithium battery backup or can run off lithium battery
alone. Battery life is between 3 – 5 years and you will receive a low battery warning SMS or email if
the battery level falls below a certain level. To change the battery, slide the Control Panel to the right to
release it from its bracket and reveal the battery compartment. Lithium battery type ER26500.
LEAKSAFE SOLUTIONS |WATERCOMM USER INSTRUCTIONS
PAGE 5

Version 1 - January 2022
Leaksafe Solutions Limited
Unit C Rose Court, 89 Ashford Road, Bearsted, Maidstone, ME14 4BS, United Kingdom
Tel: [phone] Web: www.leaksafe.com Email: [email protected]