Tektronix RSA5100B series Installation and maintenance instructions

RSA5100B Series
Real-Time Signal Analyzers
Declassification and Security
ZZZ
Instructions
xx
REV A
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077-0902-01

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Table of Contents
Preface .............................................................................................................. iii
Clear and Sanitize Procedures..................................................................................... 1
Memory Devices............................................................................................... 1
Media and Data Export Devices ............................................................................. 6
Troubleshooting..................................................................................................... 9
How to Clear or Sanitize a Non-Functional Instrument .. .. .. .. ........................................... 9
Change Log ........................................................................................................ 10
RSA5100B Series Declassification and Security Instructions i

Table of Contents
ii RSA5100B Series Declassification and Security Instructions

Preface
This document helps customers with data security concerns to sanitize or remove
memory devices from the RSA5100B Series Real-Time Signal Analyzers.
These products have data storage (memory) devices and data output devices (USB
ports). These instructions tell how to clear or sanitize the memory devicesand
disable the data output devices. The instructions also tell how to declassify an
instrument that is not functioning.
Reference The procedures in this document are written to meet the requirements specified in:
NISPOM, DoD 5220.22–M, Chapter 8
ISFO Process Manual for Certification & Accreditation of Classified Systems
under NISPOM
Products The following Tektronix products are covered by this document:
RSA5103B
RSA5106B
RSA5115B
RSA5126B
Terms The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured
area. All reusable memory is cleared to deny access to previously stored
information by standard means of access.
Erase. This is equivalent to clear.
Instrument Declassification. A term that refers to procedures that must
be undertaken before an instrument is removed from a secure environment.
Declassification procedures include memory sanitization and memory
removal, and sometimes both.
Media storage/data export device. Any of several devices that can be used
to store or export data from the instrument, such as a USB port.
Power off. Some instruments have a “Standby” mode, in which power is
still supplied to the instrument. For the purpose of clearing data, puttingthe
instrument in Standby mode does not qualify as powering off. For these
products, you will need to either pressarear-panelOFFswitchorremovethe
power source from the instrument.
RSA5100B Series Declassification and Security Instructions iii

Preface
Remove. This is aphysicalmeanstoclearthedatabyremovingthememory
device from the instrument. Instructions are available in the product Service
Manual.
Sanitize. This eradicates the data from media/memory so that the data cannot
be recovered by other means or technology. This is typically used when the
device will be moved (temporarily or permanently) from a secured area to a
non-secured area.
Scrub. This is equivalent to sanitize.
User Accessible. User is able to directly retrieve the memory device contents.
User-modifiable. The user can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
Nonvolatile memory. Data is retained when the instrument is powered off.
iv RSA5100B Series Declassification and Security Instructions

Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices in the
standard instrument and listed options. Detailed procedures to clear or sanitize
these devices, if any, are shown following each table.
Terminology The following terms are used in the tables in this section:
User data – Describes the type of information stored in the device. Refers to
waveforms or other measurement data representing signals connected to the
instrument by users.
User settings – Describes the type of information stored in the device. Refers
to instrument settings that can be changed by the user.
Both – Describes the type of informationstoredinthedevice. Itmeansthat
both user data and user settings are stored in the device.
None – Describes the type of information stored in the device. It means that
neither user data nor user settings are stored in the device.
Directly – Describes how data is modified. It means that the user can modify
the data.
Indirectly – Describes how data is modified. It means that the instrument
system resources modify the data and that the user cannot modify the data.
Table 1: Volatile memory devices
Typeand
min. size Function
Type
of user
info
stored
Backed-up
by
battery
Method
of
modification
Data
Input
method Location
User
accessible To clear
Process to
sanitize
SDRAM
1GB(std)
4GB
(Opt. 53)
Holds
active
acquisition
data
User
data
No Indirectly Firmware
operations
Digital
Interface
board
No Remove power
from the instrument
for at least
20 seconds.
Remove power
from the
instrument
for at least
20 seconds.
SDRAM
4GB)
Microprocessor
system
memory
User
data,
user
settings
No Direct Written
by
processor
system
Slot-PC
board
Yes Remove power
from the instrument
for at least
20 seconds.
Remove power
from the
instrument
for at least
20 seconds.
SRAM 2 MB Power PC
system
memory
None No Indirect Firmware
operations
Digital
Interface
board
No Remove power
from the instrument
for at least
20 seconds.
Remove power
from the
instrument
for at least
20 seconds.
RSA5100B Series Declassification and Security Instructions 1

Clear and Sanitize Procedures
Table 1: Volatile memory devices (cont.)
Type and
min. size Function
Type
of user
info
stored
Backed-up
by
battery
Method
of
modification
Data
Input
method Location
User
accessible To clear
Process to
sanitize
SDRAM,
128 MB
(std) 1.4 GB
(Option 300)
Holds
active
DPX
acquisition
data
User
data
No Indirect Firmware
operations
DPX
board
No Remove power
from the instrument
for at least
20 seconds.
Remove power
from the
instrument
for at least
20 seconds.
QDR SRAM
8MB
(Option 300)
Unused None No None None DPX
board
No Remove power
from the instrument
for at least
20 seconds.
Remove power
from the
instrument
for at least
20 seconds.
Table 2: Nonvolatile memory devices
Type and
min. size Function
Type
of
user
info
stored
Method of
modification
Data
Input
method Location
User
accessible To clear To sanitize
Fixed Hard
Drive (Part
of Option 61)
Holds
instrument
operating
system and
application
software.
Holds all
user-storable
data such as
waveforms,
measurement
results, and
instrument
settings.
User
data,
user
settings
Indirect Firmware
operations,
user input
Internal Yes Acquire a full memory
length acquisition of
noise (no signal
attached to the
input). Erase the
hard drive with
commercial erasure
software. Reinstall
Microsoft Windows
using the OS Restore
procedure in the
Quick Start User
Manual. Reinstall the
instrument software
using the supplied
recovery disk. See
Clearing Hard Disk
Drives.
Remove the hard
drive. Store the
removed hard drive
in a secure area
or destroy it. (See
page 5, Fixed Hard
Drive Removal
Procedure.) When
the hard drive is
removed, no user
data remains in the
instrument.
Removable
Hard Drive
(Option 60)
Holds
instrument
operating
system and
application
software.
Holds all
user-storable
data such as
waveforms,
measurement
results, and
instrument
settings.
User
data,
user
settings
Indirect Firmware
operations,
user input
Front
panel.
Additional
drives
can be
purchased
from
Tektr o nix,
Inc.
Yes Acquire a full memory
length acquisition of
noise (no signal
attached to the
input). Erase the
hard drive with
commercial erasure
software. Reinstall
Microsoft Windows
using the OS Restore
procedure in the
Quick Start User
Manual. Reinstall the
instrument software
using the supplied
recovery disk. See
Clearing Hard Disk
Drives.
Remove the hard
drive. Store the
removed hard
drive in a secure
area or destroy
it. (See page 5,
Removable Hard
Drive Procedure.)
When the hard drive
is removed, no user
data remains in the
instrument.
2 RSA5100B Series Declassification and Security Instructions

Clear and Sanitize Procedures
Table 2: Nonvolatile memory devices (cont.)
Type and
min. size Function
Type
of
user
info
stored
Method of
modification
Data
Input
method Location
User
accessible To clear To sanitize
Flash
16 Mbytes
Holds
instrument
calibration
data, serial
number, and
Option key.
None Indirect Firmware
operations
Digital
Interface
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Sanitizing would
disable instrument
functionality.
EEPROM
16Mbit
Holds
data buffer
firmware
None None Factory
configuration
Acquisition
Board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
EEPROM
16Mbit
Holds board
interface
firmware.
None None Factory
configuration
Acquisition
Board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
EEPROM,
8KB
Unused
(for future
software
enhancements)
None None None Digital
Interface
board
No Not applicable. Does
not contain user data
or settings. Not used
by the system.
Not applicable, does
not contain user
data or settings.
Not used by the
system.
EEPROM
16Mbit
(Option 65
& 66)
Holds option
board
calibration
data.
None None Factory
configuration
Zero-Span
Output/Digital
IQ Output
option
board.
No Not applicable, does
not contain user
data or settings.
Clearing would
disable Zero Span
Output functionality
Not applicable, does
not contain user
data or settings.
Clearing would
disable Zero Span
Output functionality.
EEPROM,
1Kb
PCI
configuration
– PLX9056
None None Factory
configuration
Digital
Interface
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Sanitizing would
disable instrument
functionality.
EEPROM,
1Kb
PCIe
configuration
–PEX8311
None None Factory
configuration
Digital
Interface
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Sanitizing would
disable instrument
functionality.
Flash, 1 Mb Unused
(for future
software
enhancements)
None None None RFI
board
No Not applicable, does
not contain user data
or settings. Not used
by the system
Not applicable, does
not contain user
data or settings.
Not used by the
system
Flash,
32 Mb
Holds
calibration
data
None None Factory
configuration
LO board No Not applicable, does
not contain user data
or settings.
Not applicable, does
not contain user
data or settings.
RSA5100B Series Declassification and Security Instructions 3

Clear and Sanitize Procedures
Table 2: Nonvolatile memory devices (cont.)
Type and
min. size Function
Type
of
user
info
stored
Method of
modification
Data
Input
method Location
User
accessible To clear To sanitize
RSA5115B
and
RSA5126B
only; Flash,
32 Mb
Holds
calibration
data
None None Factory
configuration
MFC LO
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
RSA5126B
only; Flash,
32 Mb
Holds
calibration
data
None None Factory
configuration
26 GHz
module
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Flash32Mb
(Option 300)
Unused
(for future
software
enhancement)
None None None DPX
board
No Not applicable, does
not contain user data
or settings. Not used
by the system
Not applicable, does
not contain user
data or settings.
Not used by the
system
NOTE. The following procedure covers only Tektronix installed software.
Clearing Hard Disk Drives If your organization's security protocols allow the use of software to purge or
sanitize hard drives, you can use commercial software to erase free space onthe
hard drive before sending the instrument out for upgrades or repair. Followthe
instructions that come with the software to ensure that the erasure of sensitive data
from the hard drive complies with your organization's security protocols.
Sequence for clearing secure data from a hard drive:
1. Delete all stored signals and instrument settings files (all files stored with a
tiq,csv,orSetup extension).
2. Acquire several full memory-length acquisitions of noise (no signal attached
to the input).
Without Option 53, acquire a full-length acquisition 4 times.
With Option 53, acquire a full-length acquisition 16 times.
3. Close the RSA5100B application and erase the free space on the hard disk
using commercial software.
4 RSA5100B Series Declassification and Security Instructions

Clear and Sanitize Procedures
Fixed Hard Drive Removal
Procedure
The following procedure applies to instruments with Option 61 (Fixed Hard Disk
Drive) installed. This procedure is an overview of the removal process. For
detailed removal and replacement procedures, see the RSA5100B Series Real-Time
Signal Analyzers Service Manual, Tektronix part number 077-0903-XX.
WARNING. Only qualified service personnel should perform this procedure. Read
the Service Safety Summary and the General Safety Summary in the RSA5100B
Series Real-Time Signal Analyzers Service Manual before performing this
procedure.
WARNING. Before performing this procedure, disconnect the power cord from the
line voltage source. Failure to do so could cause serious injury or death.
CAUTION. To avoid damaging the hard drive, perform the following procedure in
a static-safe environment with proper electro-static discharge controls in place.
1. Remove the front cover (if installed), the front panel trim, and the cabinettop.
2. Remove the top EMI cover.
3. Remove the hard drive and support bracket.
4. Unplug the SATA cable from the hard drive.
5. Remove the hard drive from the support bracket.
6. Reinstall the support bracket.
7. Reinstall the top EMI cover.
8. Reinstall the cabinet top, the front panel trim, and front cover (if removed).
Removable Hard Drive
Procedure
The following procedure applies to instruments with Option 60 (Removable
Hard Disk Drive) installed. For detailed information on removing parts from the
instrument, see the RSA5100B Series Real-Time Signal Analyzers Service Manual,
Tektronix part number 077-0903-XX.
WARNING. Before doing this procedure, disconnect the power cord from the line
voltage source. Failure to do so could cause serious injury or death.
CAUTION. To avoid damaging the hard drive, perform the following procedure in
a static-safe environment with proper electro-static discharge controls in place.
RSA5100B Series Declassification and Security Instructions 5

Clear and Sanitize Procedures
1. Loosen the thumbscrews on the removable drive panel.
2. Pull the removable drive out from the instrument.
Media and Data Export Devices
Table 3: Media and data export devices
Type and min.
size
Function Method of
modification
Data Input method Location Process to disable
USB device ports Supports
removable USB
flash drive.
User storage
of reference
waveforms, screen
images, and
instrument setups.
Directly Directly by system
resources
Front and rear
panels
Remove all USB memory devices.
USB devices can be formatted, stored
in a secure area, or destroyed.
The USB ports can be disabled. .(See
page 6, Disabling the USB Ports.)
You can set a BIOS password to
prevent changes to the BIOS. (See
page 7, Setting the BIOS Password.)
LAN Ethernet
Connection
Supports remote
control and data
transfer
Directly System resources Rear panel Disconnect from Network cable
GPIB connector Supports remote
control and data
transfer
Directly System resources Rear panel N/A
Disabling the USB Ports Use the following procedure to disable the front and rear panel USB ports.
CAUTION. Disabling the USB ports will disable the front panel and touch screen.
When the USB ports are disabled, no mouse input is accepted. The PS2 connector
on the rear panel does not support a mouse. When the USB ports are disabled,
the only way to control the instrument is through the GPIB/LAN programmatic
interface.
CAUTION. To avoid disabling the instrument, be sure to perform this procedure
exactly as stated. A misconfigured BIOS can make the instrument unusable and
require that it be returned to Tektronix for servicing.
1. Reboot instrument and press the Delete key to access the BIOS settings screen.
2. Select Integrated Peripherals.
3. Select USB Device Setting.
4. Change USB 1.0 Controller from Enable to Disable. Change USB 2.0
Controller from Enable to Disable.
5. Save the BIOS settings and exit.
6 RSA5100B Series Declassification and Security Instructions

Clear and Sanitize Procedures
Setting the BIOS Password Use the following procedure to set a BIOS password that will prevent others from
changing the BIOS settings.
CAUTION. To avoid disabling the instrument, be sure to perform this procedure
exactly as stated. A misconfigured BIOS can make the instrument unusable and
require that it be returned to Tektronix for servicing.
1. Reboot the instrument and press the Delete key to access the BIOS settings
screen.
2. Select Set Password.
3. Choose a BIOS password.
4. Confirm the new BIOS password.
5. Save the BIOS settings and exit.
Enabling the USB Ports Use the following procedure to enable the front and rear panel USB ports.
CAUTION. To avoid disabling the instrument, be sure to perform this procedure
exactly as stated. A misconfigured BIOS can make the instrument unusable and
require that it be returned to Tektronix for servicing.
1. Reboot instrument and press the Delete key to access the BIOS settings screen.
2. Select Integrated Peripherals.
3. Select USB Device Settings.
4. Change USB 1.0 Controller from Disable to Enable. ChangeUSB 2.0
Controller from Disable to Enable.
5. Save the BIOS settings and exit.
Disabling the BIOS
Password
Use the following procedure to disable the BIOS password.
CAUTION. To avoid disabling the instrument, be sure to perform this procedure
exactly as stated. A misconfigured BIOS can make the instrument unusable and
require that it be returned to Tektronix for servicing.
1. Reboot instrument and press the Delete key to access the BIOS settings screen.
2. Enter the current BIOS password.
RSA5100B Series Declassification and Security Instructions 7

Clear and Sanitize Procedures
3. Select Set Password.
4. Press the Enter key.
5. Press the Enter key again to confirm disabling the BIOS password.
6. Save the BIOS settings and exit.
8 RSA5100B Series Declassification and Security Instructions

Troubleshooting
How to Clear or Sanitize a Non-Functional Instrument
If your instrument is not functioning, perform the following actions and return the
instrument to Tektronix for repair. Describe the initial problem with the product.
Tektronix will install replacement parts and then repair and return the instrument.
Hard Disk Drives Remove the internal hard disk (Option 61) or removable hard disk (Option 60)
using the procedures in this document.
External Memory Devices Remove any USB flash drives or external hard drives from the instrument.
Refer to your company’s internal policies regarding handling or disposal of the
external memory device.
Charges Replacement of any missing hardware will be charged according to the rate at
the timeofreplacement.
RSA5100B Series Declassification and Security Instructions 9

Change Log
Change Log
Document
part number
Revision
date Change description
077-0902-00 April, 2,
2014
First release.
077-0902-01 January
12, 2015
Update to Table 1 and Table 2.
077–0902–01
Rev A
July 14,
2020
Changed Option 59 to 61 & Option 56 to 60 throughout document.
10 RSA5100B Series Declassification and Security Instructions