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2. Sound Icons: There are sound icons
on every page. When you scan these
icons with your Eltee Pen, a sound
will play.
3. Take care not to push or scratch the
head of the pen on the pages, as
this may damage the sound icons.
Troubleshooting
1. No sound: If you can’t hear any sound, please check
whether the Eltee Pen is switched on. The power
light should be on when the Eltee Pen is switched on.
If the Pen is on and there is still no sound, check the
volume.
2. Sounds do not match with the content: This usually
means you have not activated the Eltee Pen for that
particular book. Please activate your Eltee Pen with
your chosen book, and try again Pen for that
particular book. Please activate your Eltee Pen with
your chosen book, and try again
3. Power light goes red: This means your Eltee Pen is
running low on battery. Replace the batteries, or
connect to a power supply.
4. Audio-out does not work: When your Eltee Pen is
connected to an external speaker through an audio
cable, and no sounds play, this usually suggests a
problem with the audio cable or the external
speaker. Check the audio cable and the external
speaker are working well with other audio devices.
5. Headphones do not work: If you connect your Eltee
Pen with headphones, but cannot hear any sounds,
this usually suggests a problem with the head
phones. Check if the headphone is working well with
other audio devices.
Once you have established that there is a problem with
the Eltee Pen itself, please contact your local distributor.
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