LEGRAND NOVO Go User manual

NOVO Go
USER MANUAL
Portable Carephone
NE41 21002-02 v 1.0
Reference Number/Name

2NOVO Go User Manual NE41 21002-02 (EN)
Declaration of Conformity
Hereby Legrand AB declares that this device is in compliance with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available at
www.neat-group.com/downloads/declarations-of-conformity
© 2022 Legrand AB
All Rights Reserved.
Document ID: NE41 21002-02 v 1.0
Revision Date: 2022-12-09
Legrand AB
Varuvägen 2
246 42 Löddeköpinge
Sweden
Phone: [phone]
www.legrandcare.com
[e-mail]

3NOVO Go User Manual NE41 21002-02 (EN)
Contents
1 About NOVO Go ........................................................................................................................ 4
1.1 Contents in the Box
......................................................................................................... 4
2 Your NOVO Go
.......................................................................................................................... 5
3 Get Started with NOVO Go
...................................................................................................... 6
3.1 Get started with NOVO Go + NOVO Go DOCK
............................................................ 6
4 Accessory
.................................................................................................................................. 7
4.1 Attach Accessory
............................................................................................................. 7
4.2 Remove Accessory
.......................................................................................................... 7
5 Send Alarm with NOVO Go
...................................................................................................... 8
5.1 Send Alarm with Pre-Call
................................................................................................ 8
5.2 Cancel Alarm
.................................................................................................................... 9
5.3 Send Alarm without Pre-Call
.......................................................................................... 9
6 Incoming Voice Call
................................................................................................................. 10
6.1 Answer Voice Call Manually
........................................................................................... 10
6.2 Reject Incoming Voice Call
............................................................................................ 10
7 Charge NOVO Go
..................................................................................................................... 11
7.1 Charge with USB Charger
.............................................................................................. 11
8 Operational Functions
............................................................................................................. 12
8.1 Standby Mode
................................................................................................................. 12
8.2 Status Check
................................................................................................................... 12
8.3 Mobile Network Connection Status
.............................................................................. 12
8.4 Device Temperature
........................................................................................................ 12
8.5 Set NOVO Go to On
........................................................................................................ 13
8.6 Set NOVO Go to O
........................................................................................................ 13
9 More Functions
........................................................................................................................ 14
9.1 Passive Alarm (Optional)
................................................................................................ 14
9.2 Reminder (Optional)
....................................................................................................... 14
9.3 Find My NOVO Go
.......................................................................................................... 14
10 Safety and Handling Information
............................................................................................ 15
10.1 Cleaning
.......................................................................................................................... 15
10.2 Discard
............................................................................................................................ 15
11 Technical Data
.......................................................................................................................... 16
Appendix 1 NOVO Go + Legrand Care Stationary Carephone
.................................................. 17
Appendix 2 Connect with Alarm Devices
.................................................................................... 18

4NOVO Go User Manual NE41 21002-02 (EN)
1 About NOVO Go
NOVO Go is a portable carephone with integrated SIM card and GPS that gives
information about the position of the device. Send an alarm with the easy-to-press
button and have a two-way voice communication with the alarm receiver. You can wear
NOVO Go with a wristband or as a necklace.
Use NOVO Go as follows:
■ stand-alone carephone.
■ together with NOVO Go DOCK.
■ together with a Legrand Care Stationary Carephone.
For information about NOVO Go DOCK and the Legrand Care Stationary Carephone,
refer to their related user manuals.
NOVO Go has radio extension to other devices and is fully integrated with Pulse CMP
and the IoT Telecare ecosystem supplied by Legrand Care.
This manual gives the basic usage of NOVO Go. For more information on how to do
adjustments and configurations, refer to NOVO Go Technical Handbook or speak with
your Legrand Care distributor.
1.1 Contents in the Box
Reference Number/Name
NOVO Go
Wristband Accessory
Necklace Accessory
USB Charger (included AC Power Adapter for EU or UK)
NOVO Go Quick Reference Guide

5NOVO Go User Manual NE41 21002-02 (EN)
2 Your NOVO Go
Network Icon
Loudspeaker
Battery Icon
Alarm Button
Extra Button
Microphone
Charge Connector
RELATED CHAPTER(S)
5 Send Alarm with NOVO Go
8 Operational Functions

6NOVO Go User Manual NE41 21002-02 (EN)
3 Get Started with NOVO Go
1. Remove NOVO Go from the box.
2. Examine the contents for missing or defective items. If something is missing or
defective, speak with your Legrand Care distributor.
3. Attach an accessory to NOVO Go, refer to 4 Accessory.
4. Charge NOVO Go, refer to 7.1 Charge with USB Charger.
5. The software updates automatically. The Alarm button flashes yellow and the
Network icon flashes green for up to 10 minutes.
6. After the Alarm button goes o, continue with step 7.
7. Do a status check of NOVO Go, refer to 8.2 Status Check.
8. Do an operational test of NOVO Go, refer to 5 Send Alarm with NOVO Go.
9. If the test result is unsatisfactory, speak with your Legrand Care distributor.
10. If the test result is satisfactory, you are good to go!
3.1 Get started with NOVO Go + NOVO Go DOCK
Refer to NOVO Go DOCK User Manual.

7NOVO Go User Manual NE41 21002-02 (EN)
4 Accessory
The same procedure is applicable to the two accessories.
4.1 Attach Accessory
1. Put NOVO Go on something stable, with the alarm button side up.
2. Position the accessory above NOVO Go.
3. Make sure that the holes on the side point in the direction of
the loudspeaker .
4. Push until you hear clicks on the two sides.
Reference Number/Name
Click
Click
RELATED CHAPTER(S)
3 Get Started with NOVO Go
4.2 Remove Accessory
1. Hold NOVO Go with your hands.
2. Use your thumbs and push the device down.
Reference Number/Name

8NOVO Go User Manual NE41 21002-02 (EN)
5 Send Alarm with NOVO Go
In the basic configuration NOVO Go sends an alarm with a pre-call. To change the pre-
call configuration, refer to NOVO Go Technical Handbook.
5.1 Send Alarm with Pre-Call
In this configuration an incorrect alarm can be canceled, refer to 5.2 Cancel Alarm.
1. Press the Alarm button .
º The Alarm button goes red.
º The Extra button flashes red.
º A pre-call alarm operates.
º It is possible to cancel the alarm.
NOVO_Go_precall
2. After the pre-call alarm NOVO Go sends the alarm.
º The Alarm button flashes red.
º NOVO Go makes a sound.
3. When the alarm is received, the Alarm button changes to green.
4. Speak with the person who receives your alarm. The call ends when the person
who receives the alarm hangs up.
RELATED CHAPTER(S)
2 Your NOVO Go
3 Get Started with NOVO Go

9NOVO Go User Manual NE41 21002-02 (EN)
5.2 Cancel Alarm
During the pre-call alarm, press the Extra button . The sound stops and the Extra
button and the Alarm button go o.
RELATED CHAPTER(S)
2 Your NOVO Go
5.1 Send Alarm with Pre-Call
5.3 Send Alarm without Pre-Call
1. Press the Alarm button .
2. NOVO Go makes a short sound and sends the alarm.
3. During the transmission of the alarm:
º The Alarm button flashes red.
º NOVO Go makes a sound.
4. When the alarm is received, the Alarm button changes to green.
5. Speak with the person who receives your alarm. The call ends when the person
who receives the alarm hangs up, or if the extra button on NOVO Go is pressed.
RELATED CHAPTER(S)
2 Your NOVO Go
3 Get Started with NOVO Go

10NOVO Go User Manual NE41 21002-02 (EN)
6 Incoming Voice Call
NOVO Go can receive voice calls from approved phone numbers.
6.1 Answer Voice Call Manually
In this configuration an incoming voice call can be rejected, refer to
6.2 Reject Incoming Voice Call.
1. NOVO Go gives a call signal. The Alarm button flashes green and the Extra button
flashes red.
NOVO_Go_incoming_call_manually
2. Press the Alarm button. The Alarm button stays green and the Extra button
goes o.
3. Speak with the person who calls. The voice call ends when the person who called
hangs up, or if the extra button on NOVO Go is pressed.
6.2 Reject Incoming Voice Call
Reject an incoming voice call as follows:
1. NOVO Go gives a call signal. The Alarm button flashes green and the Extra button
flashes red.
NOVO_Go_incoming_call_manually
2. Press the Extra button.
º The call signal stops.
º The Alarm button and the Extra button go o.