Lenovo 11EF0010UK User manual

Lenovo V50s-07IMB
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
fo owing:
• Appendix A “Important safety information” on page 59
• Safety and Warranty Guide
• Setup Guide
Second Edition (January 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is de ivered pursuant to a Genera Services
Administration “GSA” contract, use, reproduction, or disc osure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
bout this documentation . . . . . . . . iii
Chapter 1. Meet your computer. . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
Features and specifications . . . . . . . . . . . 5
Statement on USB transfer rate . . . . . . . . 6
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 7
Get started with Windows 10 . . . . . . . . . . 7
Windows account . . . . . . . . . . . . . 7
Windows user interface . . . . . . . . . . . 8
Connect to networks . . . . . . . . . . . . . . 9
Connect to the wired Ethernet . . . . . . . . 9
Connect to Wi-Fi networks (for se ected
mode s) . . . . . . . . . . . . . . . . . 9
Use the Vantage app . . . . . . . . . . . . . . 9
Use mu timedia . . . . . . . . . . . . . . . 10
Use audio . . . . . . . . . . . . . . . 10
Connect an externa disp ay . . . . . . . . 10
Chapter 3. Explore your computer . . 11
Manage power . . . . . . . . . . . . . . . 11
Set power button behaviors . . . . . . . . 11
Set the power p an . . . . . . . . . . . . 11
Transfer data . . . . . . . . . . . . . . . . 11
Connect to a B uetooth-enab ed device (for
se ected mode s) . . . . . . . . . . . . 11
Use the optica drive (for se ected mode s) . . 12
Use a media card (for se ected mode s). . . . 12
Use a smart cab e c ip . . . . . . . . . . . . 12
Purchase accessories . . . . . . . . . . . . 13
Chapter 4. Secure your computer
and information . . . . . . . . . . . . 15
Lock the computer . . . . . . . . . . . . . 15
Log in to your computer secure y . . . . . . . . 16
Use passwords . . . . . . . . . . . . . 16
Use software security so utions. . . . . . . . . 17
Use firewa s . . . . . . . . . . . . . . 17
Use antivirus programs . . . . . . . . . . 18
Use computrace Agent software embedded in
firmware (for se ected mode s) . . . . . . . 18
Use BIOS security so utions . . . . . . . . . . 18
Erase a storage drive data . . . . . . . . 18
Use Inte BIOS guard . . . . . . . . . . . 18
Use Smart USB Protection. . . . . . . . . 19
Chapter 5. UEFI BIOS . . . . . . . . . 21
What is UEFI BIOS. . . . . . . . . . . . . . 21
Enter the BIOS menu. . . . . . . . . . . . . 21
Navigate in the BIOS interface . . . . . . . . . 21
Change the disp ay anguage of UEFI BIOS . . . . 21
Set the system date and time . . . . . . . . . 22
Change the startup sequence . . . . . . . . . 22
Enab e or disab e the configuration change
detection feature . . . . . . . . . . . . . . 22
Enab e or disab e the automatic power-on
feature . . . . . . . . . . . . . . . . . . 23
Enab e or disab e the smart power-on feature . . . 23
Enab e or disab e the ErP LPS comp iance mode . . 23
Change the ITS performance mode . . . . . . . 24
Change BIOS settings before insta ing a new
operating system . . . . . . . . . . . . . . 24
Update UEFI BIOS. . . . . . . . . . . . . . 24
Recover from a BIOS update fai ure . . . . . . . 25
C ear CMOS . . . . . . . . . . . . . . . . 25
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . . 27
Basic procedure for reso ving computer
prob ems . . . . . . . . . . . . . . . . . 27
Troub eshooting . . . . . . . . . . . . . . 27
Startup prob ems . . . . . . . . . . . . 28
Audio prob ems . . . . . . . . . . . . . 29
Network prob ems . . . . . . . . . . . . 29
Performance prob ems . . . . . . . . . . 32
Storage drive prob ems . . . . . . . . . . 33
CD or DVD prob ems . . . . . . . . . . . 33
Seria connector prob ems . . . . . . . . . 34
USB device prob ems . . . . . . . . . . 34
Software prob ems. . . . . . . . . . . . 35
Diagnostics . . . . . . . . . . . . . . . . 35
Lenovo diagnostic too s . . . . . . . . . . 35
The Vantage app . . . . . . . . . . . . 35
Recovery . . . . . . . . . . . . . . . . . 35
Restore system fi es and settings to an ear ier
point . . . . . . . . . . . . . . . . . 35
Restore your fi es from a backup . . . . . . 36
Reset your computer . . . . . . . . . . . 36
Use advanced options . . . . . . . . . . 36
Windows automatic recovery. . . . . . . . 36
Create and use a recovery USB device . . . . 36
Update the device driver . . . . . . . . . 37
Chapter 7. CRU replacement . . . . . 39
© Copyright Lenovo 2021 i

What are CRUs . . . . . . . . . . . . . . . 39
Rep ace a CRU . . . . . . . . . . . . . . . 39
Computer cover . . . . . . . . . . . . . 40
Front beze . . . . . . . . . . . . . . . 41
Optica drive . . . . . . . . . . . . . . 42
Hard disk drive . . . . . . . . . . . . . 43
M.2 so id-state drive . . . . . . . . . . . 46
Coin-ce battery. . . . . . . . . . . . . 48
Memory modu e . . . . . . . . . . . . . 50
PCI Express card . . . . . . . . . . . . 52
Chapter 8. Help and support . . . . . 55
Se f-he p resources . . . . . . . . . . . . . 55
Ca Lenovo . . . . . . . . . . . . . . . . 56
Before you contact Lenovo . . . . . . . . 56
Lenovo Customer Support Center . . . . . . 56
Purchase additiona services. . . . . . . . . . 57
ppendix . Important safety
information . . . . . . . . . . . . . . . 59
ppendix B. ccessibility and
ergonomic information . . . . . . . . 73
ppendix C. Compliance and TCO
Certified information . . . . . . . . . . 77
ppendix D. Notices and
trademarks . . . . . . . . . . . . . . . 89
ii Lenovo V50s-07IMB User Guide

bout this documentation
• I ustrations in this documentation might ook different from your product.
• Depending on the mode , some optiona accessories, features, and software programs might not be
avai ab e on your computer.
• Depending on the version of operating systems and programs, some user interface instructions might not
be app icab e to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, inc uding this User Guide. To get the atest documentation, go to:
https://pcsupport. enovo.com
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a resu t, some information in this documentation might become outdated. Refer to Microsoft resources
for the atest information.
© Copyright Lenovo 2021 iii

iv Lenovo V50s-07IMB User Guide

Chapter 1. Meet your computer
Front
1. Optica drive eject button* Eject the optica drive tray.
2. Optica drive activity indicator* This indicator is on when the optica drive is in use.
3. Interna speaker* Enab e you to experience high-qua ity sound.
4. Power button
Press to turn on the computer.
To turn off the computer, open the Start menu, c ick Power, and then se ect
Shut down.
The indicator in the power button shows the system status of your computer.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking: The computer is in s eep mode.
© Copyright Lenovo 2021 1

5. SD-card s ot*
Supported cards:
• Secure Digita (SD) card
• Secure Digita eXtended-Capacity (SDXC) UHS-1 card
• Secure Digita High-Capacity (SDHC) UHS-1 card
Note: Your computer does not support the content protection for recordab e
media (CPRM) feature for the SD card.
See “Use a media card (for se ected mode s)” on page 12.
6. Microphone connector Connect a microphone.
7. Headset connector Connect a headset or headphones to your computer.
8. USB 3.2 connectors Gen 1 Connect USB-compatib e devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
9. Storage drive activity indicator This indicator is on when the storage drive is in use.
* for se ected mode s
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Rear
1. Audio ine-out connector
Send audio signa s from the computer to externa devices, such as powered
stereo speakers, headphones, or mu timedia keyboards. To connect a stereo
system or other externa recording device, connect a cab e between the audio
ine-in connector of the device and the audio ine-out connector of the computer.
Note: If your computer has both an audio ine-out connector and a headset or
headphone connector, a ways use the headset or headphone connector for
earphones, headphones, or a headset. The headphone connector does not
support headset microphones.
2. HDMI™ out connector Send audio and video signa s from the computer to another audio or video device,
such as a high-performance monitor.
3. Seria connector Connect an externa modem, a seria printer, or other devices that use a seria
connector.
4. VGA-out connector Send video signa s from the computer to another video device, such as a monitor.
5. USB 2.0 connectors Connect USB-compatib e devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
6. USB 3.2 connector Gen 1 Connect USB-compatib e devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
7. USB 3.2 connector Gen 1 Connect USB-compatib e devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
Chapter 1.Meet your computer 3

8. PCI Express card area
Insta PCI Express cards into this area to improve the operating performance of
the computer. Depending on the computer mode , the connectors in this area
vary.
9. Power cord connector Connect the power cord to your computer for power supp y.
10. Pad ock oop Lock the computer cover through a pad ock.
11. Security- ock s ot Lock your computer to a desk, tab e, or other fixtures through a Kensington-sty e
cab e ock.
12. Ethernet connector
Connect to a oca area network (LAN). When the green indicator is on, the
computer is connected to a LAN. When the ye ow indicator b inks, data is being
transmitted.
13. Smart cab e c ip s ots Lock devices (such as the keyboard and the mouse) to your computer through a
smart cab e c ip.
14. Seria connector* Connect an externa modem, a seria printer, or other devices that use a seria
connector.
* for se ected mode s
4Lenovo V50s-07IMB User Guide

Features and specifications
Dimensions
• Width: 100.0 mm (3.9 inches)
• Height: 274.8 mm (10.8 inches)
• Depth: 304.3 mm (11.9 inches)
Weight (without packaging) Maximum configuration as shipped: 4.3 kg (9.5 b)
Hardware configuration
1. Right-c ick the Start button to open the Start context menu.
2. C ick Device Manager. Type the administrator password or provide
confirmation if prompted.
Power supply • 180-watt automatic vo tage-sensing power supp y
• 260-watt automatic vo tage-sensing power supp y
Electrical input • Input vo tage: From 100 V ac to 240 V ac
• Input frequency: 50/60 Hz
Microprocessor To view the microprocessor information of your computer, right-c ick the Start
button and then c ick System.
Memory Up to two doub e data rate 4 (DDR4) unbuffered dua in ine memory modu es
(UDIMMs).
Storage device
• Hard disk drive*
• M.2 so id-state drive*
• Inte ® Optane™ memory*
To view the storage drive capacity of your computer, right-c ick the Start button
to open the Start context menu and then c ick Disk Management.
Note: The storage drive capacity indicated by the system is ess than the nomina
capacity.
Video features
• The integrated graphics card supports the fo owing:
– HDMI out connector
– VGA-out connector
• The optiona discrete graphics card provides an enhanced video experience
and extended capabi ities.
udio features
The integrated audio card supports the fo owing:
• Audio ine-out connector
• Headset connector
• Interna speaker*
• Microphone connector
Chapter 1.Meet your computer 5

Expansion
• M.2 so id-state drive s ot
• Memory s ots
• Optica drive bay*
• PCI Express x1 card s ot
• PCI Express x16 graphics card s ot
• SD-card reader*
• Storage drive bay
Network features
• B uetooth*
• Ethernet LAN
• Wire ess LAN*
* for se ected mode s
Statement on USB transfer rate
Depending on many factors such as the processing capabi ity of the host and periphera devices, fi e
attributes, and other factors re ated to system configuration and operating environments, the actua transfer
rate using the various USB connectors on this device wi vary and wi be s ower than the data rate isted
be ow for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
6Lenovo V50s-07IMB User Guide

Chapter 2. Get started with your computer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows he p information.
Windows account
A user account is required to use the Windows operating system. It can either be a Windows user account or
a Microsoft account.
Windows user account
When you start Windows for the first time, you are prompted to create a Windows user account. This first
account you created is of the “Administrator” type. With an Administrator account, you can create additiona
user accounts or change account types by doing the fo owing:
1. Open the Start menu and se ect Settings ➙ ccounts ➙ Family & other users.
2. Fo ow the on-screen instructions.
Microsoft account
You can a so og in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at https://signup. ive.com and fo ow the on-
screen instructions.
With a Microsoft account, you can:
• Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Out ook.
com.
• Sync persona ized settings across other Windows-based devices.
© Copyright Lenovo 2021 7

Windows user interface
1. ccount Change account settings, ock the computer, or sign out from the current account.
2. Documents Open the Documents fo der, a defau t fo der to save your received fi es.
3. Pictures Open the Pictures fo der, a defau t fo der to save your received pictures.
4. Settings Launch Settings.
5. Power Shut down, restart, or put the computer into s eep mode.
6. Start button Open the Start menu.
7. Windows Search Type what you are ooking for in the search box and get search resu ts from your
computer and the Web.
8. Task View Disp ay a opened apps and switch among them.
9. Windows notification area Disp ay notifications and status of some features.
10. Battery status icon Disp ay power status and change battery or power settings. When your computer
is not connected to ac power, the icon changes to .
11. Network icon Connect to an avai ab e wire ess network and disp ay the network status. When
connected to a wired network, the icon changes to .
12. ction center Disp ay the atest notifications from apps and provide quick access to some
features.
Open the Start menu
• C ick the Start button.
• Press the Windows ogo key on the keyboard.
Open the Start context menu
Right-c ick the Start button.
8Lenovo V50s-07IMB User Guide

ccess Control Panel
• Open the Start menu and c ick Windows System ➙ Control Panel.
• Use Windows Search.
Launch an app
• Open the Start menu and se ect the app you want to aunch.
• Use Windows Search.
Connect to networks
Your computer he ps you connect to the wor d through a wired or wire ess network.
Connect to the wired Ethernet
Connect your computer to a oca network through the Ethernet connector on your computer with an
Ethernet cab e.
Connect to Wi-Fi networks (for selected models)
If your computer inc udes a wire ess LAN modu e, you can connect your computer to Wi-Fi® networks. The
wire ess LAN modu e on your computer may support different standards. For some countries or regions, use
of 802.11ax may be disab ed according to oca regu ations.
1. C ick the network icon in the Windows notification area. A ist of avai ab e wire ess networks is disp ayed.
2. Se ect a network avai ab e for connection. Provide required information, if needed.
Use the Vantage app
The preinsta ed Vantage app is a customized one-stop so ution to he p you maintain your computer with
automated updates and fixes, configure hardware settings, and get persona ized support.
To access the Vantage app, type Vantage in the search box.
Key features
The Vantage app enab es you to:
• Know the device status easi y and customize device settings.
• Down oad and insta UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
• Monitor your computer hea th, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware prob ems.
• Look up warranty status (on ine).
• Access User Guide and he pfu artic es.
Notes:
• The avai ab e features vary depending on the computer mode .
• The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actua user interface.
Chapter 2.Get started with your computer 9

Use multimedia
Use your computer for business or entertainment with the devices (such as a camera, a monitor, or
speakers).
Use audio
To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector.
djust the volume
1. C ick the vo ume icon in the Windows notification area on the taskbar.
2. Fo ow the on-screen instructions to adjust the vo ume. C ick the speaker icon to mute the audio.
Change the sound settings
1. Go to Control Panel and view by category.
2. C ick Hardware and Sound ➙ Sound.
3. Change the settings as you prefer.
Connect an external display
Connect a projector or a monitor to your computer to give presentations or expand your workspace.
Connect a wireless display
Ensure that both your computer and the wire ess disp ay support Miracast®.
Press + and then se ect a wire ess disp ay to connect.
Change display settings
Right-c ick a b ank area on the desktop and se ect Display settings. Then, you can change disp ay settings
as you prefer.
10 Lenovo V50s-07IMB User Guide

Chapter 3. Explore your computer
Manage power
Use the information in this section to achieve the best ba ance between performance and power efficiency.
Set power button behaviors
You can define what the power button does according to your preference. For examp e, by pressing the
power button, you can turn off the computer or put the computer to s eep or hibernation mode.
To change what the power button does:
1. Go to Control Panel and view by arge icons or sma icons.
2. C ick Power Options ➙ Choose what the power buttons do.
3. Change the settings as you prefer.
Set the power plan
For ENERGY STAR® comp iant computers, the fo owing power p an takes effect when your computers have
been id e for a specified duration:
Table 1. Default power plan (when plugged into ac power)
• Turn off the disp ay: After 10 minutes
• Put the computer to s eep: After 25 minutes
To awaken the computer from S eep mode, press any key on your keyboard.
To reset the power p an to achieve the best ba ance between performance and power saving:
1. Go to Control Panel and view by arge icons or sma icons.
2. C ick Power Options, and then choose or customize a power p an of your preference.
Transfer data
Quick y share your fi es using the bui t-in B uetooth techno ogy among devices with the same features. You
a so can insta a disc or media card to transfer data.
Connect to a Bluetooth-enabled device (for selected models)
You can connect a types of B uetooth-enab ed devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. To ensure that the connection is successfu , p ace the devices 10 meters (33 feet),
at most, from the computer.
1. Turn on B uetooth on the computer.
a. Open the Start menu, and then c ick Settings ➙ Devices ➙ Bluetooth & other devices.
b. Turn on the Bluetooth switch.
2. C ick dd Bluetooth or other device ➙ Bluetooth.
3. Se ect a B uetooth device, and then fo ow the on-screen instructions.
© Copyright Lenovo 2021 11

Your B uetooth device and computer wi automatica y connect the next time if the two devices are in range
of each other with B uetooth turned on. You can use B uetooth for data transfer or remote contro and
communication.
Use the optical drive (for selected models)
If your computer has an optica drive, read the fo owing information.
Know the type of your optical drive
1. Right-c ick the Start button to open the Start context menu.
2. C ick Device Manager. Type the administrator password or provide confirmation, if prompted.
Install or remove a disc
1. With the computer on, press the eject button on the optica drive. The tray s ides out of the drive.
2. Insert a disc into the tray or remove a disc from the tray, and then push the tray back into the drive.
Note: If the tray does not s ide out of the drive when you press the eject button, turn off the computer. Then,
insert a straightened paper c ip into the emergency-eject ho e adjacent to the eject button. Use the
emergency eject on y in an emergency.
Record a disc
1. Insert a recordab e disc into the optica drive that supports recording.
2. Do one of the fo owing:
• Open the Start menu, and then c ick Settings ➙ Devices ➙ utoPlay. Se ect or turn on Use
utoPlay for all media and devices.
• Open Windows Media P ayer.
• Doub e-c ick the ISO fi e.
3. Fo ow the on-screen instructions.
Use a media card (for selected models)
If your computer has a SD-card s ot, read the fo owing information.
Install a media card
1. Locate the SD-card s ot.
2. Ensure that the meta contacts on the card are facing the ones in the SD-card s ot. Insert the card firm y
into the SD-card s ot unti it is secured in p ace.
Remove a media card
ttention: Before removing a media card, eject the card from the Windows operating system first.
Otherwise, data on the card might get corrupted or ost.
1. C ick the triangu ar icon in the Windows notification area to show hidden icons. Then, right-c ick the
Safely Remove Hardware and Eject Media icon.
2. Se ect the corresponding item to eject the card from the Windows operating system.
3. Press the card and remove it from your computer. Store the card safe y for future use.
Use a smart cable clip
Note: You can purchase a smart cab e c ip from Lenovo.
12 Lenovo V50s-07IMB User Guide

Lock devices (such as the keyboard and the mouse) to your computer through a smart cab e c ip.
1. Insert the c ip 1 into the cab e- ock s ot 4.
2. Pu the cab es you want to ock through the dents in the smart cab e c ip.
3. Press the c ip 2 into the cab e- ock s ot 3 unti it snaps into position.
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to he p expand the capabi ities of your
computer. Options inc ude memory modu es, storage devices, network cards, power adapters, keyboards,
mice, and more.
To shop at Lenovo, go to https://www. enovo.com/accessories.
Chapter 3.Exp ore your computer 13

14 Lenovo V50s-07IMB User Guide