Lenovo 30BJ User manual

P320 User Guide
Machine Types: 30BJ, 30BK, and 30BS

Note: Before using this information and the product it supports, be sure to read and understand the “Read
this first Important safety information” on page iii and Appendix G “Notices” on page 129.
Fourth Edition (May 2018)
© Copyright Leno o 2017, 2018.
LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
Read this first: Important safety
information . . . . . . . . . . . . . . . . iii
Before using this manual . . . . . . . . . . . . iii
Service and upgrades . . . . . . . . . . . . . iii
Static electricity prevention . . . . . . . . . . . iv
Power cords and power adapters . . . . . . . . . iv
Extension cords and related devices. . . . . . . . v
Plugs and outlets . . . . . . . . . . . . . . . v
External devices . . . . . . . . . . . . . . . v
Heat and product ventilation . . . . . . . . . . . v
Computer placement notices . . . . . . . . . . vi
Operating environment . . . . . . . . . . . . . vi
Laser compliance statement . . . . . . . . . . . vii
Hazardous energy statement . . . . . . . . . . vii
Lithium coin-cell battery notice . . . . . . . . . . vii
Using earphones, headphones, or a headset . . . viii
Cleaning and maintenance . . . . . . . . . . . ix
Chapter 1. Product o er iew . . . . . . 1
Hardware locations . . . . . . . . . . . . . . 1
Front view . . . . . . . . . . . . . . . . 1
Rear view . . . . . . . . . . . . . . . . 2
Computer components . . . . . . . . . . . 5
Parts on the system board . . . . . . . . . . 6
Internal storage drives . . . . . . . . . . . 7
Machine type and model label . . . . . . . . 8
Computer features. . . . . . . . . . . . . . . 9
Computer specifications . . . . . . . . . . . 12
Programs . . . . . . . . . . . . . . . . . 13
Accessing a program on your computer . . . 13
Installing a program that is ready to be
installed (Windows 7 only) . . . . . . . . . 14
An introduction to Lenovo programs . . . . . 14
Chapter 2. Using your computer . . . 17
Registering your computer . . . . . . . . . . 17
Setting the computer volume . . . . . . . . . 17
Using a disc . . . . . . . . . . . . . . . . 17
Guidelines about using the optical drive . . . 17
Handling and storing a disc . . . . . . . . 17
Playing and removing a disc . . . . . . . . 18
Recording a disc . . . . . . . . . . . . 18
Connecting to a network . . . . . . . . . . . 19
Chapter 3. You and your computer . . 21
Arranging your workspace . . . . . . . . . . 21
Glare and lighting . . . . . . . . . . . . 21
Air circulation . . . . . . . . . . . . . . 21
Electrical outlet locations and cable lengths . . 21
Comfort . . . . . . . . . . . . . . . . 21
Accessibility information . . . . . . . . . . . 22
Cleaning your computer . . . . . . . . . . . 25
Maintenance . . . . . . . . . . . . . . . . 25
Basic maintenance tips . . . . . . . . . . 25
Good maintenance practices . . . . . . . . 26
Keeping your computer current . . . . . . . 26
Moving your computer . . . . . . . . . . . . 27
Chapter 4. Security . . . . . . . . . . 29
Locking your computer . . . . . . . . . . . . 29
Attaching a padlock . . . . . . . . . . . 29
Attaching a Kensington-style cable lock . . . 29
Attaching a cable lock . . . . . . . . . . 30
Viewing and changing security settings in the
Setup Utility program . . . . . . . . . . . . 31
Using passwords and Windows accounts . . . . 31
Using fingerprint authentication . . . . . . . . 32
Using the cover presence switch . . . . . . . . 32
Using firewalls . . . . . . . . . . . . . . . 32
Protecting data against viruses . . . . . . . . . 33
Computrace Agent software embedded in
firmware. . . . . . . . . . . . . . . . . . 33
Trusted Platform Module (TPM). . . . . . . . . 33
Chapter 5. Ad anced
configuration . . . . . . . . . . . . . . 35
Using the Setup Utility program . . . . . . . . 35
Starting the Setup Utility program . . . . . . 35
Changing the display language of the Setup
Utility program . . . . . . . . . . . . . 35
Enabling or disabling a device . . . . . . . 35
Enabling or disabling the automatic power-on
of your computer . . . . . . . . . . . . 35
Enabling or disabling the ErP LPS compliance
mode . . . . . . . . . . . . . . . . . 36
Switching between better acoustic and better
thermal performance . . . . . . . . . . . 36
Enabling or disabling the system to record
thermal alert logs . . . . . . . . . . . . 37
Enabling or disabling the configuration change
detection . . . . . . . . . . . . . . . 37
Changing the BIOS settings before installing a
new operating system . . . . . . . . . . 37
Using BIOS passwords . . . . . . . . . . 38
Selecting a startup device . . . . . . . . . 39
Exiting the Setup Utility program . . . . . . 40
Updating and recovering the BIOS . . . . . . . 40
Configuring RAID . . . . . . . . . . . . . . 41
© Copyright Lenovo 2017, 2018 i

RAID Level . . . . . . . . . . . . . . . 41
Configuring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 41
Creating RAID volumes . . . . . . . . . . 42
Deleting RAID volumes . . . . . . . . . . 42
Resetting disks to non-RAID . . . . . . . . 42
Chapter 6. Troubleshooting,
diagnostics, and reco ery . . . . . . . 45
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 45
Startup problems . . . . . . . . . . . . . . 45
Startup problems . . . . . . . . . . . . 46
Audio problems . . . . . . . . . . . . . 46
CD or DVD problems . . . . . . . . . . . 47
Intermittent problems. . . . . . . . . . . 48
Storage drive problems . . . . . . . . . . 48
Ethernet LAN problems . . . . . . . . . . 49
Wireless LAN problem . . . . . . . . . . 50
Bluetooth problems . . . . . . . . . . . 50
Performance problems . . . . . . . . . . 51
Serial connector problem . . . . . . . . . 52
USB device problems . . . . . . . . . . 52
Software and driver problems . . . . . . . 53
Diagnosing problems . . . . . . . . . . . . 53
Recovery information . . . . . . . . . . . . 54
Chapter 7. Hardware remo al and
installation . . . . . . . . . . . . . . . 57
Handling static-sensitive devices . . . . . . . . 57
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 57
Installing or replacing hardware . . . . . . . . 58
External options . . . . . . . . . . . . . 58
Front bezel . . . . . . . . . . . . . . . 58
PCIe card . . . . . . . . . . . . . . . 59
M.2 solid-state drive . . . . . . . . . . . 61
Coin-cell battery. . . . . . . . . . . . . 64
Memory module . . . . . . . . . . . . . 65
Optical drive . . . . . . . . . . . . . . 68
Hard disk drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 71
Device in the Multi-drive Conversion Kit . . . 77
Solid-state drive . . . . . . . . . . . . . 89
Heat sink and fan assembly . . . . . . . . 93
Power supply assembly . . . . . . . . . . 95
Primary hard disk drive . . . . . . . . . . 99
Secondary hard disk drive . . . . . . . . . 101
Completing the parts replacement . . . . . . . 105
Chapter 8. Getting information, help,
and ser ice . . . . . . . . . . . . . . . 109
Information resources . . . . . . . . . . . . 109
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 109
Windows help system . . . . . . . . . . 109
Safety and warranty . . . . . . . . . . . 109
Lenovo Web site. . . . . . . . . . . . . 109
Lenovo Support Web site . . . . . . . . . 110
Frequently asked questions . . . . . . . . 110
Help and service . . . . . . . . . . . . . . 110
Calling for service . . . . . . . . . . . . 110
Using other services . . . . . . . . . . . 111
Purchasing additional services . . . . . . . 111
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 113
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 115
Appendix C. Regulatory
information . . . . . . . . . . . . . . . 117
Export classification notice . . . . . . . . . . 117
Electronic emissions notices . . . . . . . . . . 117
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 117
Eurasian compliance mark . . . . . . . . . . 119
Brazil audio notice . . . . . . . . . . . . . . 119
Mexico wireless-radio compliance information. . . 119
Additional regulatory information . . . . . . . . 120
Appendix D. WEEE and recycling
information . . . . . . . . . . . . . . . 121
Important WEEE information. . . . . . . . . . 121
Recycling information for Japan . . . . . . . . 121
Recycling information for Brazil. . . . . . . . . 122
Battery recycling information for Taiwan . . . . . 122
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 123
Appendix E. Restriction of
Hazardous Substances (RoHS)
Directi e . . . . . . . . . . . . . . . . 125
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 127
Appendix G. Notices. . . . . . . . . . 129
Appendix H. Trademarks . . . . . . . 131
ii P320 User Guide

Read this first: Important safety information
This chapter contains the safety information that you must be familiar with.
Before using this manual
CAUTION:
Before using this manual, be sure to read and understand all the related safety information for this
product. Refer to the information in this section and the safety information in the Safety, Warranty, and
Setup Guide that you recei ed with this product. Reading and understanding this safety information
reduces the risk of personal injury and damage to your product.
If you no longer have a copy of the Safety, Warranty, and Setup Guide, you can obtain a Portable Document
Format (PDF) version from the Lenovo® Support Web site at https //support.lenovo.com. The Lenovo Support
Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages.
Ser ice and upgrades
Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. For more information
about CRUs, refer to Chapter 7 “Hardware removal and installation” on page 57. If you have any questions or
concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the
following warnings are required for your safety.
CAUTION:
Keep fingers and other parts of your body away from hazardous, mo ing parts. If you suffer an injury,
seek medical care immediately.
CAUTION:
A oid contact with hot components inside the computer. During operation, some components
become hot enough to burn the skin. Before you open the computer co er, turn off the computer,
disconnect power, and wait approximately 10 minutes for the components to cool.
CAUTION:
After replacing a CRU, reinstall all protecti e co ers, including the computer co er, before connecting
power and operating the computer. This action is important to help pre ent unexpected electrical
shock and help ensure the containment of an unexpected fire that could happen under extremely rare
conditions.
CAUTION:
© Copyright Lenovo 2017, 2018 iii

When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an
injury, seek medical care immediately.
Static electricity pre ention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not
open the static-protective package containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective package containing the part
to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the package and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth, level
surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not use the ac
power cord for other devices.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, or better. For
other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that
can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cord and power adapters from liquids. For instance, do not leave your power cord or power
adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short
circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can
eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such
as deformed plastic) at the ac input or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
i P320 User Guide

Extension cords and related de ices
Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.
Plugs and outlets
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged
or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of
electricity. Otherwise, unstable voltage might damage your computer, data, or connected devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet.
This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If
you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace
the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system
load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if
you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the
equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.
External de ices
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) cables while
the computer power is on; otherwise, you might damage your computer. To avoid possible damage to
connected devices, wait at least five seconds after the computer is shut down to disconnect external
devices.
Heat and product entilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.
© Copyright Lenovo 2017, 2018

• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating
your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with
your desktop computer
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.
Computer placement notices
Inappropriate computer placement might cause harm to children.
• Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
• Do not place the computer at the edge of the furniture.
• Keep the computer cables out of the reach of children.
• Some items, such as toys, might attract children. Keep such items away from the computer.
Supervise children in rooms where the above safety instructions cannot be fully implemented.
Operating en ironment
The optimal environment in which to use your computer is 10°C–35°C (50°F–95°F) with humidity ranging
between 35% and 80%. If your computer is stored or transported in temperatures less than 10°C (50°F),
allow the cold computer to rise slowly to an optimal operating temperature of 10°C–35°C (50°F–95°F) before
use. This process could take two hours in extreme conditions. Failure to allow your computer to rise to an
optimal operating temperature before use could result in irreparable damage to your computer.
If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.
Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the storage drive.
i P320 User Guide

Do not place any beverages on top of or beside the computer or other connected devices. If liquid is spilled
on or in the computer or a connected device, a short circuit or other damage might occur.
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.
Laser compliance statement
CAUTION:
When laser products (such as CD-ROMs, DVD dri es, fiber optic de ices, or transmitters) are
installed, note the following:
• Do not remo e the co ers. Remo ing the co ers of the laser product could result in exposure to
hazardous laser radiation. There are no ser iceable parts inside the de ice.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not iew directly with optical
instruments, and a oid direct exposure to the beam.
Hazardous energy statement
DANGER
Disconnect all power cords from electrical outlets before remo ing the computer co er or any part
that has the abo e label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.
Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
© Copyright Lenovo 2017, 2018 ii

When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended
by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed
of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and
might even result in death.
Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of
the body, seek medical care immediately.
Do not:
• Throw or immerse into water
• Heat to more than 100 °C (212°F).
• Repair or disassemble
• Leave in an extremely low air pressure environment
• Leave in an extremely high-temperature environment
• Crush, puncture, cut, or incinerate
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.
California Perchlorate Information
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material - special handling may apply, see https //www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
Using earphones, headphones, or a headset
• If your computer has both a headphone connector and an audio line-out connector, always use the
headphone connector for earphones, headphones, or a headset. However, the headphone connector
does not support the microphone of the headset.
• If your computer has both a headset connector and an audio line-out connector, always use the headset
connector for earphones, headphones, or a headset.
CAUTION:
Excessi e sound pressure from earphones and headphones can cause hearing loss. Adjustment of
the equalizer to maximum increases the earphone and headphone output oltage and the sound
pressure le el. Therefore, to protect your hearing, adjust the equalizer to an appropriate le el.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7
Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-
2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of
the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If
different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to
excessive sound pressure levels.
iii P320 User Guide