
RAID Level . . . . . . . . . . . . . . . 72
Configuring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 73
Configuring RAID in UEFI mode . . . . . . . 73
Configuring RAID in legacy mode . . . . . . 74
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 77
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 77
Troubleshooting . . . . . . . . . . . . . . 77
Startup problems . . . . . . . . . . . . 77
Audio problems . . . . . . . . . . . . . 78
CD or DVD problems . . . . . . . . . . . 79
Intermittent problems. . . . . . . . . . . 80
Storage drive problems . . . . . . . . . . 80
Ethernet LAN problems . . . . . . . . . . 80
Wireless LAN problem . . . . . . . . . . 8
Bluetooth problems . . . . . . . . . . . 82
Performance problems . . . . . . . . . . 82
Serial connector problem . . . . . . . . . 83
USB device problems . . . . . . . . . . 84
Software and driver problems . . . . . . . 84
Diagnosing problems . . . . . . . . . . . . 85
UEFI diagnostic program . . . . . . . . . . . 85
Recovery information . . . . . . . . . . . . 86
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 87
Service checkout . . . . . . . . . . . . . . 87
Problem determination tips . . . . . . . . 87
Symptom-to-FRU index . . . . . . . . . . . 88
Hard disk drive boot error . . . . . . . . . 88
Power supply problems . . . . . . . . . . 89
Beep symptoms . . . . . . . . . . . . . 89
POST error codes . . . . . . . . . . . . 90
Miscellaneous error conditions . . . . . . . 9
Undetermined problems . . . . . . . . . 93
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 95
Handling static-sensitive devices . . . . . . . . 95
Customer Replaceable Units. . . . . . . . . . 95
Preparing your computer . . . . . . . . . . . 96
Removing and installing hardware . . . . . . . 99
External options . . . . . . . . . . . . . 99
Slim optical drive . . . . . . . . . . . . 99
PCIe card . . . . . . . . . . . . . . . 0
M.2 solid-state drive . . . . . . . . . . . 03
Memory module . . . . . . . . . . . . . 0
Device in the flex bay . . . . . . . . . . . 2
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 5
Device in the flex storage enclosure . . . . . 20
Coin-cell battery. . . . . . . . . . . . . 26
Cover presence switch . . . . . . . . . . 27
Power supply assembly . . . . . . . . . . 29
Storage drive in the storage-drive bay . . . . 30
Type- storage-drive cage. . . . . . . . . 36
Type-2 storage-drive cage. . . . . . . . . 43
Power button . . . . . . . . . . . . . . 45
ThinkStation LED . . . . . . . . . . . . 47
Front audio and USB assembly and card
reader . . . . . . . . . . . . . . . . 48
Front fan. . . . . . . . . . . . . . . . 5
Rear fan . . . . . . . . . . . . . . . . 52
Heat-sink-and-fan assembly . . . . . . . . 54
Thermal sensor . . . . . . . . . . . . . 56
Internal speaker . . . . . . . . . . . . . 57
Wi-Fi units . . . . . . . . . . . . . . . 58
Microprocessor . . . . . . . . . . . . . 68
System board. . . . . . . . . . . . . . 7
Device in the 5.25-inch flex module . . . . . 74
Completing the parts replacement . . . . . . . 83
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 187
Information resources . . . . . . . . . . . . 87
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 87
Windows help system . . . . . . . . . . 87
Safety and warranty . . . . . . . . . . . 87
Lenovo Web site. . . . . . . . . . . . . 87
Lenovo Support Web site . . . . . . . . . 87
Help and service . . . . . . . . . . . . . . 88
Calling for service . . . . . . . . . . . . 88
Using other services . . . . . . . . . . . 88
Purchasing additional services . . . . . . . 89
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 191
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 193
Appendix C. Regulatory
information. . . . . . . . . . . . . . . 195
Export classification notice . . . . . . . . . . 95
Electronic emissions notices . . . . . . . . . . 95
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 95
Eurasian compliance mark . . . . . . . . . . 97
ii P330 Hardware Maintenance Manual