Lenovo ideacentre 200 Owner's manual

ideacentre200
HardwareMaintenanceManual
MachineTypes:90FA

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadand
understandtheChapter1“eadthisfirst:Importantsafetyinformation”onpage1and
AppendixF“Notices”onpage129.
FirstEdition(August2015)
©CopyrightLenoo2015.
LIMITEDANDESTICTEDIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents
Aboutthismanual....................
Chapter1.Readthisfirst:Importantsafetyinformation.......1
Powercordsandpoweradapters...............1
Generalsafety......................1
Electricalsafety.....................3
Glasspartsnotice....................5
Safetyinspectionguide...................5
Handlingelectrostaticdischarge-sensitivedevices..........6
Groundingrequirements..................7
Safetynotices(multi-lingualtranslations).............7
Chapter2.Productoeriew...............37
Locations......................37
Locatingconnectors,controls,andindicatorsonthefrontofyour
computer......................38
Locatingconnectorsontherearofyourcomputer........40
Locatingcomponents.................42
LocatingmajorFUsandCUs..............43
Locatingpartsonthesystemboard.............45
Locatingthemachinetypeandmodellabel..........47
Features.......................48
Specifications.....................50
Chapter3.Usingyourcomputer..............51
egisteringyourcomputer.................51
Frequentlyaskedquestions................51
Chapter4.Youandyourcomputer.............53
Accessibilityandcomfort.................53
Arrangingyourworkspace................53
Comfort......................53
Glareandlighting...................54
Aircirculation....................54
Electricaloutletsandcablelengths.............54
Accessibilityinformation.................55
Movingyourcomputertoanothercountryorregion........56
©CopyrightLenovo2015i

Chapter5.Security...................57
AttachingaKensington-stylecablelock............57
Chapter6.Preentingproblems..............59
Basics.......................59
Cleaningyourcomputer.................59
Computer.....................59
Displayscreen....................59
Movingyourcomputer..................60
Chapter7.Troubleshootinganddiagnostics..........61
Basictroubleshooting..................61
Troubleshootingprocedure.................62
Troubleshooting....................62
Audioproblems...................62
Intermittentproblems..................63
Monitorproblems...................64
Networkingproblems..................64
Insufficientfreestoragedrivespace.............65
Serialconnectorcannotbeaccessed............66
Softwareproblems..................66
MyUSBconnectorscannotbeaccessed...........67
Chapter8.Sericecheckoutandsymptom-to-FRUindex.....69
Servicecheckout....................69
Problemdeterminationtips................69
Symptom-to-FUindex..................70
Powersupplyproblems.................70
Miscellaneouserrorconditions..............71
Undeterminedproblems.................73
OverviewoftheUSBrecoveryshim..............73
Chapter9.Installingorreplacinghardware..........79
Handlingstatic-sensitivedevices..............79
Installingorreplacinghardware...............79
Installingexternaloptions................80
eplacingtheacpoweradapter..............80
emovingthefrontcover................83
eplacingthesystemfan................85
eplacingamemorymodule...............86
eplacingthesystemboardframe.............88
iiideacentre200HardwareMaintenanceManual

eplacingthepowerbuttonboard.............91
eplacingthecoin-cellbattery...............93
eplacingtheM.2storagedrive..............95
eplacingtheM.2Wi-Ficardmodule............96
eplacingtheM.2Wi-Fiantennas.............98
eplacingtheresetbuttonboard..............103
eplacingthesystemboard...............104
Completingthepartsreplacement.............107
Chapter10.Gettinginformation,help,andserice........111
Informationresources..................111
SafetyandWarranty..................111
LenovoWebsite...................111
LenovoSupportWebsite................112
Helpandservice....................112
Callingforservice...................112
Usingotherservices..................113
Purchasingadditionalservices...............113
AppendixA.Regulatoryinformation.............115
Exportclassificationnotice................115
Electronicemissionsnotices................115
FederalCommunicationsCommissionDeclarationofConformity...115
Eurasiancompliancemark.................118
Brazilregulatorynotice..................118
Mexicoregulatorynotice.................118
Additionalregulatoryinformation...............118
AppendixB.WEEEandrecyclinginformation.........119
ImportantWEEEinformation................119
ecyclinginformationforJapan...............119
ecyclinginformationforBrazil...............120
BatteryrecyclinginformationforTaiwan............121
BatteryrecyclinginformationfortheEuropeanUnion........121
AppendixC.RestrictionofHazardousSubstancesDirectie
(RoHS).......................123
EuropeanUnionoHS..................123
ChinaoHS.....................123
TurkishoHS.....................124
UkraineoHS.....................124
ideacentre200HardwareMaintenanceManualiii

IndiaoHS......................124
AppendixD.ChinaEnergyLabel..............125
AppendixE.ENERGYSTARmodelinformation.........127
AppendixF.Notices..................129
Trademarks......................130
iideacentre200HardwareMaintenanceManual

Aboutthismanual
Thismanualprovidesserviceandreferenceinformationforideacentre®200
computerslistedonthefrontcover.
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshoot
problems.
Important:Thismanualisintendedonlyfortrainedservicetechnicianswhoare
familiarwithideacentrecomputers.Usethismanualalongwiththeadvanced
diagnosticteststotroubleshootproblemseffectively.Beforeservicinga
ideacentrecomputer,besuretoreadandunderstandChapter1“eadthisfirst:
Importantsafetyinformation”onpage1.
©CopyrightLenovo2015

iideacentre200HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation
Thischaptercontainsthesafetyinformationthatyoumustbefamiliarwith.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproduct
manufacturer.Donotusetheacpowercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,
3G,0.75mm2,orbetter.Forothercountries,thesuitabletypesshallbeused
accordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocan
stressthecordinwaysthatcancausethecordtofray,crack,orcrimp.This
canpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,or
pinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleave
yourpowercordorpoweradapternearsinks,tubs,toilets,oronfloorsthatare
cleanedwithliquidcleansers.Liquidscancauseashortcircuit,particularlyifthe
powercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminals
onapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedinto
receptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshows
signsofoverheating(suchasdeformedplastic)attheacinputoranywhereon
thepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshow
signsofcorrosionoroverheatingorwherethepowercordappearstohavebeen
damagedinanyway.
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandafter
maintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
©CopyrightLenovo20151

2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempt
tolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisaction
removesthestrainfromthemusclesinyourback.
Attention:
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)or
objectsthatyouthinkaretooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakes
theequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthe
customer'spersonnelarenotinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,
whileyouareservicingthemachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottrip
overit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofa
machine.Ensurethatyoursleevesarefastenedorrolledupaboveyour
elbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwitha
nonconductiveclip,approximately8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersfor
yourclothing.
Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drilling,soldering,cuttingwire,
attachingsprings,usingsolvents,orworkinginanyotherconditionsthatmight
behazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.
eplaceanysafetydevicethatiswornordefective.
•einstallallcoverscorrectlybeforereturningthemachinetothecustomer.
CAUTION:
Hazardousmoingparts.Keepfingersandotherbodypartsaway.
2ideacentre200HardwareMaintenanceManual

CAUTION:
Beforeyouopenthecomputercoer,turnoffthecomputerandwaitseeral
minutesuntilthecomputeriscool.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbe
hazardous.Toaoidpersonalinjuryorequipmentdamage,disconnectthe
attachedpowercords,telecommunicationsystems,networks,andmodems
beforeyouopenthecomputercoers,unlessinstructedotherwiseinthe
installationandconfigurationprocedures.
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshave
handlescoveredwithasoftmaterialthatdoesnotinsulateyouwhenworkingwith
liveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberfloormatsthatcontainsmall
conductivefiberstodecreaseelectrostaticdischarges.Donotusethistypeof
mattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,or
electricaloutlet.Ifanelectricalaccidentoccurs,youcanthenoperatethe
switchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathas
hazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–emovingorinstallingFieldeplaceableUnits(FUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannot
unplugit,poweroffthewallboxthatsuppliespowertothemachineandlock
thewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observe
thefollowingprecautions:
Chapter1.eadthisfirst:Importantsafetyinformation3

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,if
necessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;
keeptheotherhandinyourpocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.
Byobservingtheaboverule,youmaypreventacurrentfrompassing
throughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobe
leadsandaccessoriesforthattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulate
youfromgroundssuchasmetalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;
theseinstructionsareinthesafetysectionsofmaintenanceinformation.Use
extremecarewhenmeasuringhighvoltages.
•egularlyinspectandmaintainyourelectricalhandtoolsforsafeoperational
condition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,check
thatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesof
thesehazardsaremoistfloors,nongroundedpowerextensioncables,power
surges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplastic
dentalmirror.Thesurfaceisconductive;suchtouchingcancausepersonal
injuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremoved
fromtheirnormaloperatingplacesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
4ideacentre200HardwareMaintenanceManual

Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakif
theproductisdroppedonahardsurfaceorreceiesasubstantialimpact.If
glassbreaks,donottouchorattempttoremoeit.Stopusingyourproduct
untiltheglassisreplacedbytrainedsericepersonnel.
Safetyinspectionguide
Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafe
conditionsontheseproducts.Eachmachine,asitwasdesignedandbuilt,had
requiredsafetyitemsinstalledtoprotectusersandservicepersonnelfrominjury.
Thisguideaddressesonlythoseitems.However,goodjudgmentshouldbeused
toidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnot
coveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowseriousthe
apparenthazardcouldbeandwhetheryoucancontinuewithoutfirstcorrecting
theproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecan
causeseriousorfatalelectricalshock).
•Explosivehazards,suchasadamagedCTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthechecks
withthepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasure
third-wiregroundcontinuityfor0.1ohmorlessbetweentheexternal
groundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedintheparts
listings.
c.Insulationmustnotbefrayedorworn.
4.emovethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyof
anyalterations.
Chapter1.eadthisfirst:Importantsafetyinformation5

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,
contamination,waterorotherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeen
removedortamperedwith.
Handlingelectrostaticdischarge-sensitiedeices
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbe
consideredsensitivetoelectrostaticdischarge(ESD).ESDdamagecanoccur
whenthereisadifferenceinchargebetweenobjects.ToprotectagainstESD
damage,equalizethechargebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirements
notedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO
9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeand
retainsachargeevenwhenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freework
surface.ThematisespeciallyusefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotection
thatmeetsthespecificservicerequirement.
Note:Theuseofagroundingsystemisdesirablebutnotrequiredtoprotect
againstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,or
green-wireground.
–UseanESDcommongroundorreferencepointwhenworkingona
double-insulatedorbattery-operatedsystem.Youcanusecoaxor
connector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.
6ideacentre200HardwareMaintenanceManual

Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrect
systemfunction.Propergroundingoftheelectricaloutletcanbeverifiedby
acertifiedelectrician.
Safetynotices(multi-lingualtranslations)
Thecautionanddangersafetynoticesinthissectionareprovidedinthefollowing
languages:
•English
•Arabic
•Brazilian/Portuguese
•Chinese(simplified)
•Chinese(traditional)
•French
•German
•Hebrew
•Italian
•Korean
•Spanish
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toaoidashockhazard:
•Donotconnectordisconnectanycablesorperforminstallation,
maintenance,orreconfigurationofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectrical
outlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattached
tothisproduct.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neerturnonanyequipmentwhenthereiseidenceoffire,water,or
structuraldamage.
Chapter1.eadthisfirst:Importantsafetyinformation7

•Disconnecttheattachedpowercords,telecommunicationssystems,
networks,andmodemsbeforeyouopenthedeicecoers,unless
instructedotherwiseintheinstallationandconfigurationprocedures.
•Connectanddisconnectcablesasdescribedinthefollowingtableswhen
installing,moing,oropeningcoersonthisproductorattacheddeices.
ToConnectToDisconnect
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
1.TurneverythingOFF.
2.First,removepowercordsfromoutlet.
3.emovesignalcablesfromconnectors.
4.emoveallcablesfromdevices.
CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oran
equialenttypebatteryrecommendedbythemanufacturer.Ifyoursystem
hasamodulecontainingalithiumbattery,replaceitonlywiththesame
moduletypemadebythesamemanufacturer.Thebatterycontainslithium
andcanexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdries,fiberoptic
deices,ortransmitters)areinstalled,notethefollowing:
•Donotremoethecoers.Remoingthecoersofthelaserproduct
couldresultinexposuretohazardouslaserradiation.Thereareno
sericeablepartsinsidethedeice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan
thosespecifiedhereinmightresultinhazardousradiationexposure.
8ideacentre200HardwareMaintenanceManual

DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotiew
directlywithopticalinstruments,andaoiddirectexposuretothebeam.
≥18kg(37lb)≥32kg(70.5
lb)
≥55kg
(121.2lb)
CAUTION:
Usesafepracticeswhenlifting.
CAUTION:
Thepowercontrolbuttononthedeiceandthepowerswitchonthepower
supplydonotturnofftheelectricalcurrentsuppliedtothedeice.The
deicealsomighthaemorethanonepowercord.Toremoeallelectrical
currentfromthedeice,ensurethatallpowercordsaredisconnectedfrom
thepowersource.
1
2
Chapter1.eadthisfirst:Importantsafetyinformation9

10ideacentre200HardwareMaintenanceManual

Chapter1.eadthisfirst:Importantsafetyinformation11

≥18kg(37lb)≥32kg(70.5lb)≥55kg(121.2lb)
1
2
PERIGO
Acorrenteelétricaprovenientedecabosdealimentação,detelefoneede
comunicaçõeséperigosa.
Paraevitarriscodechoqueelétrico:
•Nãoconectenemdesconectenenhumcaboouexecuteinstalação,
manutençãooureconfiguraçãodesteprodutoduranteumatempestadecom
raios.
•Conectetodososcabosdealimentaçãoatomadaselétricascorretamente
instaladaseaterradas.
12ideacentre200HardwareMaintenanceManual