Creatingandusingrecoverymedia......59
Creatingrecoverymedia.........59
Usingrecoverymedia..........60
Performingbackupandrecoveryoperations...60
Performingabackupoperation......60
Performingarecoveryoperation......61
UsingtheRescueandRecoveryworkspace...61
Creatingandusingarescuemedium......62
Creatingarescuemedium........62
Usingarescuemedium.........63
Reinstallingpreinstalledapplicationsanddevice
drivers..................63
Reinstallingsoftwareprograms........64
Reinstallingdevicedrivers..........65
Solvingrecoveryproblems..........65
Chapter7.UsingtheSetupUtility
program................67
StartingtheSetupUtilityprogram.......67
Viewingandchangingsettings........67
Usingpasswords..............67
Passwordconsiderations.........68
Power-OnPassword..........68
AdministratorPassword.........68
HardDiskPassword...........68
Setting,changing,anddeletingapassword.68
Erasinglostorforgottenpasswords(clearing
CMOS)................69
Enablingordisablingadevice........69
Selectingastartupdevice..........70
Selectingatemporarystartupdevice....70
Selectingorchangingthestartupdevice
sequence...............70
EnablingErPcompliancemode........70
ExitingfromtheSetupUtilityprogram.....71
Chapter8.Updatingsystem
programs...............73
Usingsystemprograms...........73
Updating(ashing)theBIOSfromadisc....73
Updating(ashing)theBIOSfromyouroperating
system..................74
RecoveringfromaPOST/BIOSupdatefailure..74
Chapter9.Preventingproblems...77
Keepingyourcomputercurrent........77
Gettingthelatestdevicedriversforyour
computer...............77
Updatingyouroperatingsystem......77
UsingSystemUpdate..........78
Cleaningandmaintenance..........78
Basics................78
Cleaningyourcomputer.........79
Goodmaintenancepractices.......80
Movingyourcomputer...........80
Chapter10.Troubleshootingand
diagnostics..............83
Basictroubleshooting............83
Troubleshootingprocedure..........84
Troubleshooting..............84
Audioproblems............85
CDproblems.............86
DVDproblems.............87
Intermittentproblems..........89
Keyboard,mouse,orpointingdevice
problems...............89
Monitorproblems............91
Networkingproblems..........92
Optionproblems............95
Performanceandlockupproblems.....96
Printerproblems............98
Serialportproblems...........99
Softwareproblems...........99
USBproblems.............100
Diagnosticprograms............100
LenovoSolutionCenter.........101
LenovoThinkVantageToolbox.......101
PC-DoctorforDOS...........101
Chapter11.Gettinginformation,help,
andservice.............103
Informationresources............103
LenovoThinkVantageTools........103
LenovoWelcome............103
HelpandSupport............103
SafetyandWarranty...........103
LenovoWebsite(http://www.lenovo.com)..103
LenovoSupportWebsite.........104
Helpandservice..............104
Usingthedocumentationanddiagnostic
programs...............104
Callingforservice............104
Usingotherservices..........105
Purchasingadditionalservices......105
AppendixA.Notices.........107
Trademarks................108
AppendixB.Regulatory
information.............109
Exportclassicationnotice..........109
Televisionoutputnotice...........109
iiThinkCentreUserGuide