Lenovo Q180 Series User manual

Version 1.0 2011.09
User Guide
Lenovo
IdeaCentre Q180 Series
Machine type: 10087/3110
31500665

Important Safety Information
Before using this manual, it is important that you read and understand all of
the related safety information for this product. Refer to the Safety and Warranty
Guide you received with this product for the latest safety information. Reading
and understanding this safety information reduces the risk of personal injury and
damage to your product.
Danger: Beware of extremely hazardous or lethal situations.
Attention: Beware of possible damage to programs, devices, or data.
Note: Pay attention to this important information.
© Copyright Lenovo 2011.

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Contents
Contents
Important Safety Information
UChapter 1 sing the Computer Hardware.............................. 1
1.1 Front view................................................................................2
1.2 Rear view ................................................................................3
1.3 Computer stand instruction .....................................................4
1.4 Setting the display resolution ...................................................4
1.5 Connecting your computer ......................................................5
Using the Rescue SystemChapter 2 ...................................... 7
2.1 OneKey Recovery....................................................................8
2.2 Driver and Application Installation ............................................8
2.3 System Setup..........................................................................9
2.4 System Backup .....................................................................10
2.5 System Recovery ..................................................................10
2.6 Create Recovery Disc ............................................................10
Troubleshooting and Confirming SetupChapter 3 .............. 11
3.1 Troubleshooting display problems..........................................12
3.2 Troubleshooting audio problems............................................13
3.3 Troubleshooting software problems .......................................14
3.4 Troubleshooting problems with Hard Disks ............................15
3.5 Special considerations for troubleshooting Windows .............16

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Chapter
This chapter contains the following
topics:
Computer hardware introduction
Information on computer connections
Note: The descriptions in this chapter may
vary from your computer setup, depending
on computer models and configurations.
User Guide 1
Using the Computer Hardware

2User Guide
1.1 Front view
Attention: Ensure that none of the air vents on the computer are blocked.
Blocked air vents can lead to overheating problems.
Power button USB ports (2)
Hard disk drive indicator Headphone connector
Optical drive (selected models only) Microphone connector
Memory card reader

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1.2 Rear view
SPDIF port HDMI-out port
VGA connector Ethernet connector
USB ports (5) Power connector

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1.3 Computer stand instruction
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1.4 Setting the display resolution
• SettherefreshrateofyourTVormonitortolessthan60Hztoavoiddamageto
your TV or monitor.
• IfnoimageisdisplayedontheTVormonitoraftersettinganewrefreshrate,
turn off your TV or monitor and wait for a moment before restarting.
• WhenconnectingtoaTV,pleaseselecttheTV’sappropriateinputchannel.
• LenovorecommendsconnectingthecomputertoamonitorusingtheVGAor
HDMI video connector.
• ItispossibletoconnectthecomputertoaTVusingtheVGAorHDMIvideo
connector, but Lenovo is unable to guarantee that this will work effectively.
After the computer is connected and is operating normally, if a blank screen or
no image is displayed on the TV, this may be a problem with the TV settings.
Please consult with your TV supplier.

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1.5 Connecting your computer
1.5.1 Using S/P DIF output digital signals:
If you have external devices that support S/P DIF, you can use the S/P DIF port
output high definition audio signal. Do the following before using S/P DIF output:
1. Connect the external device to the S/P DIF port.
2. Click Start →Control Panel →Hardware and Sound →Manage audio devices,
from the pop up window choose the Playback tab, choose Digital Audio (S/P
DIF) as your playback device, click the Apply button to save the change.
Note: You may find your computer has no sound if you switch to a different
external device that dose not support S/P DIF, follow step 2 to choose a
proper playback device.
1.5.2 Connect the power cables properly to earthed electrical
outlets.

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Chapter
Using the Rescue System
This chapter contains the following
topics:
OneKey Recovery
Driver and Application Installation
System Setup
System Backup
System Recovery
Create Recovery Disc
Attention: Using this program will result in
a loss of data.
• YoucanrecovertheCdriveofthecomputer
to the factory default settings or to the
last system backup status using OneKey
Recovery. With this operation, all of the
existing data on drive C will be lost, whereas
the content and format of the other partitions
of the hard disk drive will remain unchanged.
• Ifyouwanttoinstallanoperatingsystemand
back it up with OneKey Recovery, you must
format the C partition in NTFS format and
install the operating system on the C partition.
Otherwise, the OneKey Recovery system
cannot run.
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Note about the service partition:
The files and relevant data used by the rescue system are saved in the service
partition. Deleting this partition will make the rescue system unusable. For more
detailed information, see the following instructions:
By selecting Control Panel →Administrative Tools →Computer Management →
Disk Management, you can see the service partition, which must not be deleted.
Note: The recovery files and relevant data used by the rescue system are
saved in the service partition. If the service partition is deleted or damaged
by someone other than authorized Lenovo servicers, Lenovo will not be
liable for any losses arising there from in any way.
2.1 OneKey Recovery
OneKey Recovery is an easy-to use application. You can use it to restore your
computer to the system default or a previously backed up state.
Detailed Operation Procedure
1. Repeatedly press and release the F2 key once turning on the computer until the
Lenovo Rescue System open, then select OneKey Recovery.
Note: System Recovery will overwrite all of the data on drive C. To prevent
loss of data, be sure to back up relevant data before performing system
recovery.
2. Follow the onscreen instructions to select the backup task you want to restore
from and disk you want to install operation system, and press Next to start
restoration.
3. Please wait during the process of system recovery. Do not interrupt the
operation during the recovery process.
4. After the system is recovered successfully, the software prompts to restart the
computer. Restart the computer and enter the system.
2.2 Driver and Application Installation
The Driver and Application Installation function in the rescue system provides a way
for the user to conveniently re-install all of the Lenovo applications and drivers that
were shipped with your Lenovo hardware.

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Method 1: Automatic Installation
Repeatedly press and release the F2 key once turning on the computer until the
Lenovo Rescue System open, then select Drivers and Application Installation.
Follow the screen prompts to install the Lenovo Drivers and Application Installation.
Click Install to start installing the Lenovo Drivers and Application Installation.
The system will restart. After the system has restarted, the installation process will
continue until completion.
Method 2: Manual Installation
In the Windows system, Click Start →All Programs →Lenovo →Lenovo
Drivers and Application Installation.
After starting the procedure, install all the drivers and software manually according
to the prompts.
Notes:
1. It is recommended not to install the software which is already on the
computer.
2. Before accessing the operating system, make sure that the Drivers and
Application installation has been installed automatically. After that, the
manual installation function can be used.
2.3 System Setup
System Setup configures the network configuration for the Lenovo Rescue
System to ensure your Rescue System can connect to internet. In addition, System
Setup sets and manages all passwords for the Lenovo Rescue system.
2.3.1 Launch
Repeatedly press and release the F2 key once turning on the computer until the
Lenovo Rescue System open, then select System Setup.
2.3.2 Network Settings
Depending on the network access mode of the computer, select “ADSL” or “LAN
Connection” in the network connection modes.
1. If you select “ADSL” input the username and password of the ADSL connection.
2. If you select “LAN connection” configure the IP address and proxy server of the
LAN.

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2.3.3 Password Management
Password Management allows you to set the password for Lenovo Rescue
System and manage it.
The default password is blank.
Set a password when you access the Password Management for the first time.
Ifyoudon’twanttosetapassword,accessthesystemdirectlyandoperate
accordingly.
2.4 System Backup
Back up your system partition to an image file. In case of a system failure, you can
restore your system from this image file.
In the Windows system, click Start → All Programs → Lenovo → Lenovo
Rescue System.
After starting the procedure, click System Backup to back up your system
partition according to the prompts.
2.5 System Recovery
Reboot your computer into the system recovery environment. You can choose to
restore to a system backup point or the initial state.
2.6 Create Recovery Disc
Create a bootable recovery disc from current system. These recovery discs are
used to boot your computer and will guide you through the entire restoration
process.
In the Windows system, click Start → All Programs → Lenovo → Lenovo
Rescue System.
After starting the procedure, click Create Recovery Disc to create a bootable
recovery disc from current system.
Follow the screen prompts to create recovery discs.

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Chapter
Troubleshooting and
Confirming Setup
This chapter contains the following
topics:
Troubleshooting and Problem Resolution
User Guide 11

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Solving problems
Follow these tips when you troubleshoot your computer:
• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewthe
installation procedures and ensure that the part is correctly installed.
• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperly
connected.
• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.
This message may help support personnel diagnose and fix the problem(s).
• Ifanerrormessageoccursinaprogram,viewtheprogram’sdocumentation.
Note: The procedures in this document were written for Windows in default
view mode, so they may not apply if you set your Lenovo® computer to
Windows Classic view.
3.1 Troubleshooting display problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
1. Check that the monitor has been turned on; if not, press the Power button.
2. Check to see if the monitor power cable is loose; if so, securely plug the power
cable into the monitor.
3. Check that the signal cable to the monitor is securely connected to the
computer graphics card port; if not, shut down the computer then securely
connect the signal cable of the monitor.
Problem: You need to change the display property settings.
Setting display background and icon properties:
1. Right-click the desktop anywhere except over an icon, then select Personalize
from the pop-up menu.
2. From here, select the appropriate options to:
• Changethedesktopbackground
• Selectascreensaver
• Selectcolorsandappearanceoptionsforiconsandcharacters
• SetresolutionandcolorsusingtheDisplaySettingsoptions.
3. Select Display Settings to set the resolution and colors.
Use the Apply button to set the new resolution of your TV or monitor. If your TV

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User Guide
or monitor does not support this new resolution, the system will recovery to the
original resolution within 20 seconds.
Set the refresh rate of your TV or monitor to less than 60 Hz to avoid damage to
your TV or monitor.
If there is no image displayed on the TV or monitor after setting a new refresh
rate, turn off your TV or monitor and wait for a moment before restarting. For TV,
you may switch the input style to another and then switch it back to make your
TV display normally.
Problem: Ripple on screen.
Troubleshooting and problem resolution:
1. Check for devices located less than one meter from the computer such as
refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps
or other computers that may be generating magnetic interference.
2. Move any interfering devices away from the computer.
3. If the problem persists, consult your display devices supplier.
3.2 Troubleshooting audio problems
Problem: No sound from integrated speakers.
Troubleshooting and problem resolution:
• AdjusttheWindowsvolumecontrol—double-clickthespeakericoninthe
lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted. Adjust the volume, bass, and treble controls to
eliminate distortion.
• Reinstalltheaudiodriver.
• Disconnectanyheadphonesfromtheheadphonesocket—soundfromthe
speakers is automatically disabled when headphones are connected to the
computer’sside-panelheadphonesocket.
• RemoveandreconnecttheHDMIconnector,restartthecomputer,andsetthe
HDMI as the audio output mode (for example via the control panel).
Note: IdeaCentre Q180 supports HDMI audio and video output. To learn
more about HDMI, go to the web site at: http://www.hdmi.com/

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Problem: No sound from headphones.
Troubleshooting and problem resolution:
• Checktheheadphonecableconnection—ensurethattheheadphonecableis
securely inserted into the headphone socket.
• AdjusttheWindowsvolumecontrol—clickordouble-clickthespeakericonin
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
• Changeaudiodevice—clickStart →Control Panel →Hardware and Sound
→Manage audio devices, a sound window will pop out, click the playback
tab to choose the proper playback device.
3.3 Troubleshooting software problems
Problem: You are unable to exit a running program normally.
Troubleshooting and problem resolution:
1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same
time.
2. Select the Application tab, select the problematic program, and then click the
End Task button.
Problem: You need to install or uninstall a program.
Problem resolution:
During installation never abort the install process by powering the system off or
through other drastic means. This can cause system program disorder or even
failure during system initialization.
During the uninstall process, never directly delete individual files or folders. This
is harmful to the system, and might cause a system-wide malfunction.
Use the following procedure to properly uninstall programs:
1. Back up all documents and system settings related to the program before
removing it.
2. If the program has its own uninstaller, run it directly to uninstall the program.
3. If the program does not have its own uninstaller, then select Control Panel from
Start menu.
4. From the Control Panel, choose Programs →Programs and Features.
5. Find the applicable program in the Programs and Functions dialog box and then
select Uninstall/Change.
6. Follow the displayed instructions to uninstall the software.

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3.4 Troubleshooting problems with Hard Disks
Problem: The capacity of the hard disk, as indicated by the system, is less than
the nominal capacity.
Troubleshooting and problem resolution: For computers equipped with the
OneKey Recovery feature, the system recovery feature needs to occupy some
hard disk space. This may account for the apparent hard disk capacity deficit.
Further Technical Explanation: The nominal capacity of the hard disk is
expressed in the decimal system, 1000 bytes. But the actual hard disk capacity is
expressed in the binary system as 1024 bytes (For example, a nominal capacity of
1GB is 1000MB, while the actual capacity of 1GB is 1024MB).
The capacity of the hard disk shown in Windows can be worked out according to
the calculations in the following example:
The nominal capacity of the hard disk is 40GB, while its actual capacity
should be: 40 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) = 37GB.
If the Service partition of 3GB - 3 x 1000 x 1000 x 1000/
(1024 x 1024 x 1024) = 2.79GB is subtracted, the capacity of the hard disk
shown in the system can be obtained.
The capacity of the hard disk as calculated using this method may be slightly
different from the actual capacity due to the rounding of totals.