Contents
Chapter1.Aboutthismanual......1
Importantsafetyinformation..........1
Chapter2.Safetyinformation......3
Generalsafety................3
Electricalsafety...............3
Voltage-selectionswitch............5
Safetyinspectionguide............5
Handlingelectrostaticdischarge-sensitive
devices..................6
Groundingrequirements............6
Safetynotices(multi-lingualtranslations).....6
Chapter3.Generalinformation....33
LenovoWelcome..............33
LenovoThinkVantageTools.........33
LenovoSolutionCenter...........33
LenovoCloudStorage............34
SimpleTap................34
Additionalinformationresources.......34
Specications...............34
Formachinetypes:3376,3378,and3387..35
Formachinetypes:3377,3386,and3388..35
Chapter4.Generalcheckout.....37
Problemdeterminationtips..........37
Chapter5.Troubleshootingand
diagnostics..............39
Basictroubleshooting............39
Troubleshootingprocedure..........40
Troubleshooting..............40
Audioproblems............41
CDproblems.............42
DVDproblems.............43
Intermittentproblems..........44
Harddiskdriveproblems.........45
Keyboard,mouse,orpointingdevice
problems...............45
Monitorproblems............47
Networkingproblems..........49
Optionproblems............51
Performanceandlockupproblems.....52
Printerproblems............54
Serialportproblems...........54
Softwareproblems...........54
USBproblems.............55
Diagnostics................56
LenovoSolutionCenter.........56
Chapter6.UsingtheSetupUtility
program................57
StartingtheSetupUtilityprogram.......57
Viewingandchangingsettings........57
Usingpasswords..............57
Passwordconsiderations.........58
Power-OnPassword..........58
AdministratorPassword.........58
HardDiskPassword...........58
Setting,changing,anddeletingapassword.58
Erasinglostorforgottenpasswords(clearing
CMOS)................59
Enablingordisablingadevice........59
Selectingastartupdevice..........60
Selectingatemporarystartupdevice....60
Selectingorchangingthestartupdevice
sequence...............60
EnablingErPcompliancemode........60
ICEperformancemode...........61
ICEthermalalert..............61
ExitingtheSetupUtilityprogram.......62
Chapter7.Symptom-to-FRUindex..63
Harddiskdrivebooterror..........63
Powersupplyproblems...........63
Beepsymptoms..............63
POSTerrorcodes.............64
Miscellaneouserrormessages........66
Undeterminedproblems...........67
Chapter8.Locations.........69
Formachinetypes:3376,3378,and3387....69
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......69
Locatingconnectorsontherearofyour
computer...............70
LocatingmajorFRUsandCRUs......71
LookingupFRUinformation.......73
Locatingpartsonthesystemboard....74
Locatinginternaldrives.........75
Formachinetypes:3377,3386,and3388....76
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer.......76
Locatingconnectorsontherearofyour
computer...............77
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