Lenovo ThinkCentre M75q-1 User manual

M75q-1
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
Appendix A “Important safety information” on page 71
Safety and Warranty Guide
Setup Guide
First Edition (November 2019)
© Copyright Lenovo 2019
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
About this documentation iii
Chapter 1 Meet your computer 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
System board . . . . . . . . . . . . . . . . 5
Features and specifications . . . . . . . . . . . 7
Statement on USB transfer rate . . . . . . . . 8
Chapter 2 Get started with your
computer 9
Get started with Windows 10 . . . . . . . . . . 9
Windows account . . . . . . . . . . . . . 9
Windows user interface . . . . . . . . . . 10
Connect to networks . . . . . . . . . . . . . 11
Connect to the wired Ethernet . . . . . . . 11
Connect to Wi-Fi networks (for selected
models) . . . . . . . . . . . . . . . . 11
Use Lenovo Vantage . . . . . . . . . . . . . 11
Use multimedia . . . . . . . . . . . . . . . 12
Use audio . . . . . . . . . . . . . . . 12
Chapter 3 Explore your computer 13
Manage power . . . . . . . . . . . . . . . 13
Set power button behaviors . . . . . . . . 13
Set the power plan . . . . . . . . . . . . 13
Transfer data . . . . . . . . . . . . . . . . 13
Connect to a Bluetooth-enabled device (for
selected models) . . . . . . . . . . . . 13
Purchase accessories . . . . . . . . . . . . 14
Chapter 4 Secure your computer
and information 15
Lock the computer . . . . . . . . . . . . . 15
Log in to your computer securely . . . . . . . . 15
Use passwords . . . . . . . . . . . . . 15
Use the fingerprint reader . . . . . . . . . 16
Use software security solutions. . . . . . . . . 17
Use firewalls . . . . . . . . . . . . . . 17
Use antivirus programs . . . . . . . . . . 17
Use computrace Agent software embedded in
firmware (for selected models) . . . . . . . 18
Use BIOS security solutions . . . . . . . . . . 18
Erase all storage drive data . . . . . . . . 18
Use the cover presence switch . . . . . . . 18
Use Smart USB Protection. . . . . . . . . 19
Chapter 5 UEFI BIOS 21
What is UEFI BIOS. . . . . . . . . . . . . . 21
Enter the BIOS menu. . . . . . . . . . . . . 21
Navigate in the BIOS interface . . . . . . . . . 21
Change the display language of UEFI BIOS . . . . 21
Set the system date and time . . . . . . . . . 22
Change the startup sequence . . . . . . . . . 22
Enable or disable the configuration change
detection feature . . . . . . . . . . . . . . 22
Enable or disable the automatic power-on
feature . . . . . . . . . . . . . . . . . . 23
Enable or disable the smart power-on feature . . . 23
Enable or disable the ErP LPS compliance mode . . 23
Enable or disable the ICE thermal alert feature . . . 24
Change the ICE performance mode . . . . . . . 24
Change BIOS settings before installing a new
operating system . . . . . . . . . . . . . . 24
Update UEFI BIOS. . . . . . . . . . . . . . 25
Recover from a BIOS update failure . . . . . . . 25
Clear CMOS . . . . . . . . . . . . . . . . 25
Chapter 6 Troubleshooting,
diagnostics, and recovery 27
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 27
Troubleshooting . . . . . . . . . . . . . . 27
Startup problems . . . . . . . . . . . . 28
Audio problems . . . . . . . . . . . . . 29
Network problems . . . . . . . . . . . . 30
Performance problems . . . . . . . . . . 32
Storage drive problems . . . . . . . . . . 33
CD or DVD problems . . . . . . . . . . . 33
Serial connector problems . . . . . . . . . 34
USB device problems . . . . . . . . . . 34
Software problems. . . . . . . . . . . . 35
Diagnostics . . . . . . . . . . . . . . . . 35
Lenovo diagnostic tools . . . . . . . . . . 35
Lenovo Vantage . . . . . . . . . . . . . 35
Recovery . . . . . . . . . . . . . . . . . 35
Restore system files and settings to an earlier
point . . . . . . . . . . . . . . . . . 35
Restore your files from a backup . . . . . . 36
Reset your computer . . . . . . . . . . . 36
Use advanced options . . . . . . . . . . 36
Windows automatic recovery. . . . . . . . 36
Create and use a recovery USB device . . . . 36
Update the device driver . . . . . . . . . 37
Chapter 7 CRU replacement 39
© Copyright Lenovo 2019 i

What are CRUs . . . . . . . . . . . . . . . 39
Replace a CRU . . . . . . . . . . . . . . . 40
Power adapter and power cord . . . . . . . 40
Vertical stand . . . . . . . . . . . . . . 42
VESA mount bracket . . . . . . . . . . . 44
External optical drive . . . . . . . . . . . 44
Power adapter bracket . . . . . . . . . . 46
Computer cover . . . . . . . . . . . . . 47
Storage drive . . . . . . . . . . . . . . 49
Internal speaker . . . . . . . . . . . . . 52
System fan . . . . . . . . . . . . . . . 53
Coin-cell battery. . . . . . . . . . . . . 54
Wi-Fi card . . . . . . . . . . . . . . . 56
Bottom cover . . . . . . . . . . . . . . 60
Memory module . . . . . . . . . . . . . 61
M.2 solid-state drive . . . . . . . . . . . 63
Completing the parts replacement. . . . . . 65
Chapter 8 Help and support 67
Self-help resources . . . . . . . . . . . . . 67
Call Lenovo . . . . . . . . . . . . . . . . 68
Before you contact Lenovo . . . . . . . . 68
Lenovo Customer Support Center . . . . . . 68
Purchase additional services. . . . . . . . . . 69
Appendix A Important safety
information 71
Appendix B Accessibility and
ergonomic information 85
Appendix C Supplemental
information about the Ubuntu operating
system 89
Appendix D Compliance
information 91
Appendix E Notices and
trademarks 103
ii M75q-1 User Guide

About this documentation
Illustrations in this documentation might look different from your product.
Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
Depending on the version of operating systems, some user interface instructions might not be applicable
to your computer.
Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to:
https://support.lenovo.com
Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
© Copyright Lenovo 2019 iii

iv M75q-1 User Guide

Chapter 1 Meet your computer
Front
1. Power button
Press to turn on the computer.
To turn off the computer, open the Start menu, click Power, and then select
Shut down.
The indicator in the power button shows the system status of your computer.
On: The computer is on.
Off: The computer is off or in hibernation mode.
Blinking: The computer is in sleep mode.
2. Storage drive activity indicator This indicator is on when the storage drive is in use.
3. Microphone connector Connect a microphone.
4. Headset connector Connect a headset or headphones to your computer.
© Copyright Lenovo 2019 1

5. USB-C™ connector (USB 3.1
Gen 1)
Charge USB-C compatible devices with the output voltage and current of 5 V
and 0.9 A.
Transfer data at USB 3.1 speed, up to 5 Gbps.
Connect to USB-C accessories to help expand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
6. Always On USB 3.1 connector
Gen 1
With the Always On USB feature enabled, the Always On USB 3.1 connector Gen
1 can charge a USB-compatible device when the computer is on, off, in sleep
mode, or in hibernation mode.
To enable the Always On USB feature, do the following:
1. Enter the UEFI BIOS menu. See “Enter the BIOS menu” on page 21.
2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable
the Always On USB feature.
7. ThinkCentre© LED This indicator is on when the computer is on.
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Rear
1. Optional connectors (2)* Depending on the computer model, the connector might vary.
2. Security-lock slot Lock your computer to a desk, table, or other fixtures through a Kensington-style
cable lock.
3. Wi-Fi antenna slot
Used to install the rear Wi-Fi antenna cable connector that is available only on
some models. The rear Wi-Fi antenna is installed on the rear Wi-Fi antenna cable
connector.
4. Ethernet connector
Connect to a local area network (LAN). When the green indicator is on, the
computer is connected to a LAN. When the yellow indicator blinks, data is being
transmitted.
5. USB 2.0 connectors (2) Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
6. USB 2.0 connector
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer. This connector supports the smart power-on
feature. For more information, see “Enable or disable the smart power-on feature”
on page 23.
7. HDMI™ 1.4 out connector
Send audio and video signals from the computer to another audio or video device,
such as a high-performance monitor. For more information, see https://
www.hdmi.org/manufacturer/hdmi_1_4/index.aspx.
8. USB 3.1 connector Gen 1 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
Chapter 1.Meet your computer 3

9. DisplayPort 1.2 out connector
Send audio and video signals from the computer to another audio or video device,
such as a high-performance monitor. For more information, see https://
www.vesa.org/wp-content/uploads/2010/12/DisplayPort-DevCon-Presentation-DP-
1.2-Dec-2010-rev-2b.pdf.
10. Power adapter connector Connect the power adapter to your computer for power supply.
* for selected models
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System board
1 Clear CMOS (Complementary Metal Oxide
Semiconductor) / Recovery jumper
2 Serial connector
3 Board to board connector 4 Microprocessor socket
5 Coin-cell battery 6 Cover presence switch
7 Internal speaker connector 8 System fan connector
Chapter 1.Meet your computer 5

9 Storage drive connector 10 M.2 Wi-Fi card slot
11 Memory slot (DIMM1) 12 Memory slot (DIMM2)
13 M.2 solid-state drive slot
6M75q-1 User Guide

Features and specifications
Dimensions
Width: 37 mm (1.5 inches)
Height: 179 mm (7.0 inches)
Depth: 183 mm (7.2 inches)
Weight (without the package) Maximum configuration as shipped: 1.3 kg (2.9 lb)
Hardware configuration
1. Right-click the Start button to open the Start context menu.
2. Click Device Manager. Type the administrator password or provide
confirmation if prompted.
Power supply 65-watt automatic voltage-sensing power supply
Electrical input Input voltage: From 100 V ac to 240 V ac
Input frequency: 50/60 Hz
Microprocessor To view the microprocessor information of your computer, right-click the Start
button and then click System.
Memory Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)
Storage device
2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive
M.2 solid-state drive
To know the storage drive capacity:
1. Right-click the Start button to open the Start context menu.
2. Click Disk Management.
Note: The storage drive capacity indicated by the system is less than the nominal
capacity.
Video features
The integrated graphics card supports the following:
– DisplayPort 1.2 out connector
– HDMI 1.4 out connector
Audio features
The integrated audio card supports the following:
– Headset connector
– Internal speaker*
– Microphone connector
Expansion
External optical drive box*
Memory slots
M.2 solid-state drive slot
Network features
Bluetooth*
Ethernet LAN
Wireless LAN*
* for selected models
Chapter 1.Meet your computer 7

Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.1 Gen 1 5
3.1 Gen 2 10
3.2 20
8M75q-1 User Guide

Chapter 2 Get started with your computer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows help information.
Windows account
To use the Windows operating system, a user account is required. It can either be a Windows user account
or a Microsoft account.
Windows user account
When you start Windows for the first time, you are prompted to create a Windows user account. This first
account you created is of the “Administrator” type. With an Administrator account, you can create additional
user accounts or change account types by doing the following:
1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users.
2. Follow the on-screen instructions.
Microsoft account
You can also log in to the Windows operating system with a Microsoft account.
To create a Microsoft account, go to the Microsoft sign-up page at https://signup.live.com and follow the on-
screen instructions.
With a Microsoft account, you can:
Enjoy one-time signing in if you are using other Microsoft services, such as OneDrive, Skype, and Outlook.
com.
Sync personalized settings across other Windows-based devices.
© Copyright Lenovo 2019 9

Windows user interface
1. Account Change account settings, lock the computer, or sign out from the current account.
2. Documents Open the Documents folder, a default folder to save your received files.
3. Pictures Open the Pictures folder, a default folder to save your received pictures.
4. Settings Launch Settings.
5. Power Shut down, restart, or put the computer into sleep mode.
6. Start button Open the Start menu.
7. Windows Search Type what you are looking for in the search box and get search results from your
computer and the Web.
8. Task View Display all opened apps and switch among them.
9. Windows notification area Display notifications and status of some features.
10. Battery status icon Display power status and change battery or power settings. When your computer
is not connected to ac power, the icon changes to .
11. Network icon Connect to an available wireless network and display the network status. When
connected to a wired network, the icon changes to .
12. Action center Display the latest notifications from apps and provide quick access to some
features.
Open the Start menu
Click the Start button.
Press the Windows logo key on the keyboard.
Open the Start context menu
Right-click the Start button.
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Access Control Panel
Open the Start menu and click Windows System ➙ Control Panel.
Use Windows Search.
Launch an app
Open the Start menu and select the app you want to launch.
Use Windows Search.
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Connect to Wi-Fi networks (for selected models)
1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
2. Select a network to connect. Provide required information if needed.
Use Lenovo Vantage
The preinstalled Lenovo Vantage is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
Access Lenovo Vantage
Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box.
To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
Key features
Lenovo Vantage makes periodic updates of the features to keep improving your experience with your
computer.
Note: The available features vary depending on the computer model.
System Update
Download and install firmware and driver updates to keep your computer up-to-date. You can configure
the options to install updates automatically when available.
Hardware Settings
Configure intelligent settings of the following hardware to make your computer smarter to use:
– Camera
– Computer display
Chapter 2.Get started with your computer 11

– Eye Care Mode
The Eye Care Mode tool reduces the blue light emitted from the display and thus creates a less
stimulating image and more relaxing vision experience for your eyes. For details, go to:
https://www.lenovo.com/blue-light
– Keyboard
– Microphone
– Speakers
Health & Support
Monitor your computer health and get personalized support of your computer. You can:
– Scan the computer hardware and diagnose hardware problems.
– Look up computer warranty status (online).
– Access User Guide.
– Read tips and tricks articles customized for your computer.
Lenovo Wi-Fi Security
Protect your computer from malicious Wi-Fi networks.
Use multimedia
Use your computer for business or entertainment with the devices (such as a camera, a monitor, or
speakers).
Use audio
To enhance the hearing enjoyment, connect speakers, headphones, or a headset to the audio connector.
Adjust the volume
1. Click the volume icon in the Windows notification area on the taskbar.
2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio.
Change the sound settings
1. Go to Control Panel and view by category.
2. Click Hardware and Sound ➙ Sound.
3. Change the settings as you prefer.
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Chapter 3 Explore your computer
Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Set power button behaviors
You can define what the power button does according to your preference. For example, by pressing the
power button, you can turn off the computer or put the computer to sleep or hibernation mode.
To change what the power button does:
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options ➙ Choose what the power buttons do.
3. Change the settings as you prefer.
Set the power plan
For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have
been idle for a specified duration:
Table 1. Default power plan (when plugged into ac power)
Turn off the display: After 10 minutes
Put the computer to sleep: After 25 minutes
To awaken the computer from Sleep mode, press any key on your keyboard.
To reset the power plan to achieve the best balance between performance and power saving:
1. Go to Control Panel and view by large icons or small icons.
2. Click Power Options, and then choose or customize a power plan of your preference.
Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features. You
also can install a disc or media card to transfer data.
Connect to a Bluetooth-enabled device (for selected models)
You can connect all types of Bluetooth-enabled device to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. The devices must be within a short distance, usually 10 meters (33 feet), from the
computer.
1. Turn on Bluetooth on the computer.
a. Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices.
b. Turn on the Bluetooth switch.
2. Click Add Bluetooth or other device ➙ Bluetooth.
3. Select a Bluetooth device, and then follow the on-screen instructions.
© Copyright Lenovo 2019 13

Your Bluetooth device and computer will automatically connect the next time if the two devices are in range
of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and
communication.
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your
computer. Options include memory modules, storage devices, network cards, power adapters, keyboards,
mice, and more.
To shop at Lenovo, go to https://www.lenovo.com/accessories.
14 M75q-1 User Guide