
Replacingthethermalmodule.......75
Replacingthemicroprocessor.......77
Replacingthekeyboardormouse.....79
Completingthepartsreplacement.....80
Chapter6.Recoveryinformation...83
RecoveryinformationfortheWindows7operating
system..................83
Creatingandusingrecoverymedia.....83
Performingbackupandrecoveryoperations.84
UsingtheRescueandRecoveryworkspace.85
Creatingandusingarescuemedium....86
Reinstallingpreinstalledapplicationsand
devicedrivers.............87
Reinstallingsoftwareprograms......88
Reinstallingdevicedrivers........88
Solvingrecoveryproblems........88
RecoveryinformationfortheWindows8or
Windows8.1operatingsystem........89
Refreshingyourcomputer........89
Resettingyourcomputertothefactorydefault
settings................89
Usingtheadvancedstartupoptions....89
RecoveringyouroperatingsystemifWindows
8orWindows8.1failstostart.......90
RecoveryinformationfortheWindows10operating
system..................90
Chapter7.UsingtheSetupUtility
program................93
StartingtheSetupUtilityprogram.......93
Viewingandchangingsettings........93
UsingBIOSpasswords...........93
Passwordconsiderations.........94
Power-OnPassword..........94
AdministratorPassword.........94
HardDiskPassword...........94
Setting,changing,anddeletingapassword.94
Erasinglostorforgottenpasswords(clearing
CMOS)................95
Enablingordisablingadevice........95
Selectingastartupdevice..........95
Selectingatemporarystartupdevice....96
Selectingorchangingthestartupdevice
sequence...............96
EnablingErPLPScompliancemode......96
ICEperformancemode...........97
ICEthermalalert..............97
ExitingtheSetupUtilityprogram.......98
Chapter8.Updatingsystem
programs...............99
Usingsystemprograms...........99
UpdatingtheBIOS.............99
RecoveringfromaPOST/BIOSupdatefailure..99
Chapter9.Preventingproblems..101
Keepingyourcomputercurrent........101
Gettingthelatestdevicedriversforyour
computer...............101
Gettingthelatestsystemupdates.....101
Cleaningandmaintenance..........101
Basics................102
Cleaningyourcomputer.........102
Goodmaintenancepractices.......103
Movingyourcomputer...........104
Chapter10.Troubleshootingand
diagnostics.............105
Basictroubleshooting............105
Troubleshootingprocedure..........106
Troubleshooting..............107
Audioproblems............107
CDproblems.............108
DVDproblems.............109
Intermittentproblems..........110
Keyboard,mouse,orpointingdevice
problems...............111
Monitorproblems............112
Networkingproblems..........113
Optionproblems............116
Performanceandlockupproblems.....117
Printerproblems............118
Serialconnectorproblems........119
Softwareproblems...........119
USBdeviceproblems..........120
LenovoSolutionCenter...........121
Chapter11.Gettinginformationhelp
andservice.............123
Informationresources............123
Windowshelpsystem..........123
SafetyandWarranty...........123
LenovoWebsite............123
LenovoSupportWebsite.........124
Helpandservice..............124
Usingthedocumentationanddiagnostic
program...............124
Callingforservice............124
Usingotherservices..........125
Purchasingadditionalservices......125
AppendixA.Notices.........127
Trademarks................128
iiThinkCentreM83andM93/pUserGuide