Lenovo ThinkCentre POS User manual

POS
User Guide

Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
First Edition (November 2023)
© Copyright Lenovo 2023.
LI ITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
bout this documentation . . . . . . . . iii
Chapter 1. Meet your computer . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . 1
Rear . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . 5
USB specifications . . . . . . . . . . . . . . 6
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . . 7
Access networks . . . . . . . . . . . . . . . 7
Lenovo Smart Retail Solution (for selected
models) . . . . . . . . . . . . . . . . . . . 7
Adjust the computer stand (for selected models) . . . 7
Use the touch screen (for selected models) . . . . . 8
Connect an external display . . . . . . . . . . . 9
Connect to a Bluetooth device . . . . . . . . . 10
Conventional pair . . . . . . . . . . . . 10
Swift pair . . . . . . . . . . . . . . . 10
ITS performance mode . . . . . . . . . . . . 10
Smart power-on feature (for selected models) . . . 11
Set the power plan . . . . . . . . . . . . . 11
Security . . . . . . . . . . . . . . . . . . 11
Lock the computer . . . . . . . . . . . . 11
Smart USB protection . . . . . . . . . . 12
Chapter 3. UEFI BIOS . . . . . . . . . 13
Enter the UEFI BIOS menu . . . . . . . . . . 13
Navigate the UEFI BIOS menu . . . . . . . . . 13
Enable or disable the ErP LPS compliance mode . . 13
Update the UEFI BIOS . . . . . . . . . . . . 14
From the Lenovo Support Web site . . . . . 14
From the Windows Update . . . . . . . . 14
Chapter 4. CRU replacement . . . . . 15
CRU list . . . . . . . . . . . . . . . . . . 15
Power adapter and power cord. . . . . . . . . 16
15.6-inch monitor . . . . . . . . . . . . . . 17
11.6-inch monitor . . . . . . . . . . . . . . 17
VESA bracket . . . . . . . . . . . . . . . 18
External Wi-Fi antenna . . . . . . . . . . . . 19
Rear cable cover . . . . . . . . . . . . . . 20
onitor stand for 15.6-inch monitor . . . . . . . 21
onitor stand for 15.6-inch monitor and 11.6-inch
monitor . . . . . . . . . . . . . . . . . . 21
Dust shield. . . . . . . . . . . . . . . . . 21
Computer cover. . . . . . . . . . . . . . . 22
Hard disk drive and hard disk drive bracket . . . . 23
Internal speaker. . . . . . . . . . . . . . . 25
System fan. . . . . . . . . . . . . . . . . 26
Coin-cell battery . . . . . . . . . . . . . . 28
Bottom cover. . . . . . . . . . . . . . . . 28
.2 solid-state drive . . . . . . . . . . . . . 29
emory module . . . . . . . . . . . . . . 30
Chapter 5. Help and support . . . . . 33
Find your serial number . . . . . . . . . . . . 33
Diagnose and troubleshoot your computer . . . . 33
Troubleshoot and diagnose at Lenovo
Support Web site . . . . . . . . . . . . 33
Recover Windows operating system. . . . . . . 34
Call Lenovo . . . . . . . . . . . . . . . . 34
Before you contact Lenovo . . . . . . . . 34
Self-help resources . . . . . . . . . . . . . 35
Compliance information . . . . . . . . . . . 35
Purchase accessories . . . . . . . . . . . . 36
Purchase additional services. . . . . . . . . . 37
ppendix . Notices and
trademarks . . . . . . . . . . . . . . . 39
© Copyright Lenovo 2023 i

ii POS User Guide

bout this documentation
• This guide applies to the Lenovo product models listed below. Illustrations in this guide may look slightly
different from your product model.
Model name Machine types (MT)
ThinkCentre POS 12SU, 12SV, 12SW, 12SX, 12UK, 12UJ, 12UH, 12UG,
12UL, and 12U
• For further compliance information, refer to the Generic Safety and Compliance Notices at https://
pcsupport.lenovo.com/docs/generic_notices.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of the operating systems and programs, some user interface instructions might
not be applicable to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements to the
documentation of your computer, including this User Guide. To get the latest documentation, go to https://
pcsupport.lenovo.com.
• icrosoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to icrosoft resources
for the latest information.
© Copyright Lenovo 2023 iii

iv POS User Guide

Chapter 1. Meet your computer
This computer is equipped with an extensive selection of ports, providing convenient connectivity options for
multiple devices.
Front
1. ThinkCentre® LED 2. Power button with power indicator
3. Storage drive activity indicator 4. USB-C® (3.2 Gen 1) connector
5. Always On USB 3.2 connector Gen 2 6. USB 3.2 connector Gen 2
7. Headset connector
* for selected models
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
© Copyright Lenovo 2023 1

USB device Data rate (Gbit/s)
3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
Thunderbolt 3 40
Thunderbolt 4 40
Power indicator
Show the system status of your computer.
• Blinking for three times: The computer is initially connected to power.
• On: The computer is starting up or working.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
lways On USB- 3.2 Gen 2 connector
With the Always On USB feature enabled, the Always On USB-A 3.2 Gen 2 connector can charge a USB-A
compatible device when the computer is on, off, in sleep mode, or in hibernation mode.
To enable the Always On USB feature, do the following:
1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 13.
2. Click Devices ➙ USB Setup ➙ Front USB Ports ➙ USB Port 2 to enable the Always On USB feature.
Headset connector
The headset connector is compatible with:
• Headphones or earphones with a 3.5mm (0.14 inch), TRS (3-pole) plug
• Headsets with a 3.5mm (0.14 inch), CTIA-compliant TRRS (4-pole) plug
Note: This headset connector does not support standalone external microphones with a TRS (3-pole) plug
or headsets with an O TP-compliant TRRS (4-pole) plug.
Related topics
• “USB specifications” on page 6.
2POS User Guide

Rear
1. USB 2.0 connector 2. DisplayPort™ in connector
3. USB-C® (3.2 Gen 1) connector* 4. Security-lock slot
5. Optional connectors* 6. Wi-Fi® antenna slot*
7. Ethernet connector 8. USB 3.2 connectors Gen 2
9. USB 2.0 (with smart power-on feature) 10. HD I™ out connector
11. USB 3.2 connector Gen 1 12. DisplayPort™ out connector
13. Power adapter connector
* for selected models
Optional connector
Depending on the computer model, the connector might be a DisplayPort out connector, an HD I out
connector, a VGA-out connector, a serial connector, or a USB-C (3.2 Gen 1) connector (only for optional
connector 1).
USB-C® (3.2 Gen 1) connector
Only for the 11.6–inch monitor.
Chapter 1.eet your computer 3

Related topics
• “Lock the computer” on page 11.
• “Connect an external display” on page 9.
• “USB specifications” on page 6.
4POS User Guide