Lenovo 21AT000EIX User manual

Lenovo ThinkBook series
User Guide
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Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Appendi A “Important safety information” on page 35
• Safety and Warranty Guide
• Setup Guide
First Edition (October 2019)
© Copyright Lenovo 2019
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
About this documentation iii
Chapter 1 Meet your computer 1
Front . . . . . . . . . . . . . . . . . . . . 1
Base . . . . . . . . . . . . . . . . . . . . 2
Left . . . . . . . . . . . . . . . . . . . . 4
Right . . . . . . . . . . . . . . . . . . . . 8
Bottom . . . . . . . . . . . . . . . . . . 10
Features and specifications . . . . . . . . . . 11
Statement on USB transfer rate . . . . . . . 12
Operating environment . . . . . . . . . . 12
Chapter 2 Get started with your
computer 15
Get started with Windows 10 . . . . . . . . . 15
Windows account . . . . . . . . . . . . 15
Windows user interface . . . . . . . . . . 17
Lenovo Vantage and Lenovo PC Manager . . . . 18
Connect to networks . . . . . . . . . . . . . 18
Connect to wired networks . . . . . . . . 18
Connect to Wi-Fi networks. . . . . . . . . 18
Interact with your computer . . . . . . . . . . 20
Open internal USB dongle connector cover . . 20
Keyboard hotkeys . . . . . . . . . . . . 21
Chapter 3 Explore your computer 23
Manage power . . . . . . . . . . . . . . . 23
Check the battery status . . . . . . . . . 23
Charge the battery . . . . . . . . . . . . 23
Check the battery temperature . . . . . . . 23
Set power button behavior. . . . . . . . . 23
Change or create a power plan . . . . . . . 23
Set performance mode . . . . . . . . . . 24
Change settings in UEFI/BIOS setup utility . . . . 24
What is UEFI/BIOS setup utility . . . . . . . 24
Open the UEFI/BIOS setup utility . . . . . . 24
Change startup sequence . . . . . . . . . 24
Change hotkey mode. . . . . . . . . . . 24
Enable or disable always-on . . . . . . . . 24
Set passwords in UEFI/BIOS setup utility . . . . . 25
Password types . . . . . . . . . . . . . 25
Set administrator password . . . . . . . . 25
Change or remove administrator password . . 26
Set user password . . . . . . . . . . . . 26
Enable power-on password . . . . . . . . 26
Set hard disk password . . . . . . . . . . 26
Change or remove hard disk password . . . . 27
Reset or restore Windows . . . . . . . . . . . 27
Windows 10 recovery options . . . . . . . 27
Windows System Restore . . . . . . . . . 28
Reset Windows . . . . . . . . . . . . . 28
Create a recovery drive . . . . . . . . . . 28
Use a recovery drive to restore or reset
Windows . . . . . . . . . . . . . . . 29
Chapter 4 Help and support 31
Frequently asked questions . . . . . . . . . . 31
Self-help resources . . . . . . . . . . . . . 31
Call Lenovo . . . . . . . . . . . . . . . . 33
Before you contact Lenovo . . . . . . . . 33
Lenovo Customer Support Center . . . . . . 33
Purchase additional services. . . . . . . . . . 34
Appendix A Important safety
information 35
Appendix B Accessibility and
ergonomic information 47
Appendix C Compliance
information 51
Appendix D Notices and
trademarks 65
© Copyright Lenovo 2019 i

ii Lenovo ThinkBook series User Guide

About this documentation
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of operating systems, some user interface instructions might not be applicable
to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to https://
support.lenovo.com.
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
• This documentation applies to the following product models:
Model Name Machine Type (MT)
Lenovo ThinkBook 14-IML 20RV
Lenovo ThinkBook 15-IML 20RW
Lenovo ThinkBook 14-IIL 20SL
Lenovo ThinkBook 15-IIL 20SM
© Copyright Lenovo 2019 iii

iv Lenovo ThinkBook series User Guide

Chapter 1 Meet your computer
Front
1. Microphones Capture or record sound and voice.
2. Camera Take pictures or record videos by clicking Camera from the Start menu.
Note: If you use other applications that support photo capture, video chat, and
video conference, the camera starts automatically when you enable the camera-
required feature from the application.
3. ThinkShutter Move the slider to cover or uncover the camera lens.
Note: The ThinkShutter helps you better protect your privacy.
4. Camera light If the light is on, the camera is in use.
5. Screen Display te t, graphics, and videos. Selected models support multi-touch function.
6. Wireless antennas Send and receive radio waves for the built-in wireless LAN (local area network)
and Bluetooth module.
Note: The antennas are not visible from the outside of the computer.
© Copyright Lenovo 2019 1

Base
14–inch models
1. Smart Power Button* Press the button to turn on the computer or put the computer in sleep mode.
Fingerprint reader* is available on Smart Power Button. Enroll and read your
fingerprint for user authentication.
2. Power/Fingerprint reader* light The light shows power status of the computer. If the computer includes a
fingerprint reader, it can also show the status of the reader.
3. Keyboard Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing
settings and performing tasks quickly.
4.Touchpad Perform finger touch and all the functions of a traditional mouse.
Note: The touchpad also supports multi-touch function.
* for selected models
Table 1. Indication of the Power/Fingerprint reader light
Light status Computer Fingerprint reader
Solid white Turn on /
Blinking slowly in white In sleep mode /
Off Turn off or in hibernation mode. /
Blinking green /Launching
Solid green / Scan fingerprint
* for selected models
2Lenovo ThinkBook series User Guide

15–inch models
1. Smart Power Button* Press the button to turn on the computer or put the computer in sleep mode.
Fingerprint reader* is available on Smart Power Button. Enroll and read your
fingerprint for user authentication.
2. Power/Fingerprint reader* light The light shows power status of the computer. If the computer includes a
fingerprint reader, it can also show the status of the reader.
3. Keyboard Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing
settings and performing tasks quickly.
4. Numeric keypad Quickly input numbers.
5. Touchpad Perform finger touch and all the functions of a traditional mouse.
Note: The touchpad also supports multi-touch function.
* for selected models
Table 2. Indication of the Power/Fingerprint reader light
Light status Computer Fingerprint reader
Solid white Turn on /
Blinking slowly in white In sleep mode /
Off Turn off or in hibernation mode. /
Blinking green /Launching
Solid green / Scan fingerprint
* for selected models
Chapter 1.Meet your computer 3

Left
14–inch models
1. Ethernet connector Connect to a local area network (LAN).
Note: When the green indicator is on, the computer is connected to a LAN. When
the yellow indicator blinks, data is being transmitted.
2. HDMITM connector Connect to a compatible digital audio device or video monitor, such as an HDTV.
3. USB (3.1 Gen 1) Type-A
connector (always-on)
The always-on connector can charge e ternal devices when the computer is
turned off, in sleep or hibernation modes.
Note: The always-on function can be turned on or off in one or more of the
following software:
Lenovo Vantage
Lenovo PC Manager
UEFI/BIOS Setup utility
4. USB-CTM connector (USB 3.1
Gen 1) • Charge USB-C compatible devices with the output voltage of 5 V and output
current of 3 A.
• Transfer data at USB 3.1 speed, up to 5 Gbps.
• Connect to USB-C accessories to help e pand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
4Lenovo ThinkBook series User Guide

5. USB-CTM connector (USB 3.1
Gen 2)/Power connector • Charge your computer with the included power cord and USB-C power
adapter*.
Note: Either an ac power adapter or a USB-C power adapter is provided with
your computer.
• Charge USB-C compatible devices with the output voltage of 5 V and output
current of 3 A.
• Transfer data at USB 3.1 speed, up to 10 Gbps.
• Connect to an e ternal display:
– USB-C to VGA: 1900 1200 pi els, 60 Hz
– USB-C to DP: 3840 2160 pi els, 60 Hz
• Connect to USB-C accessories to help e pand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
6. Combo audio jack Connect headphones or headsets with a 3.5-mm (0.14-inch), 4-pole plug.
Note: This jack does not support standalone e ternal microphones. If you use
headsets, choose one with a single plug.
7. Novo button hole Press the Novo button to open the Novo Button menu. From the menu, you can
choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows
startup options screen.
8. Storage drive status indicator The storage drive is being used to read or write data.
When this indicator is blinking, do not put the computer into sleep mode or turn
off the computer.
9. Power indicator Indicate the system status of the computer.
Connected to ac power:
• Solid white: battery capacity 80% - 100%
• Blinking slowly in white: battery capacity 20% - 80%
• Blinking rapidly in amber and off: battery capacity 1% - 20%
Not connected to ac power:
• Off: battery capacity 20% - 100%
• Solid amber: battery capacity 5% - 20%
• Blinking rapidly in amber: battery capacity 1% - 5%
* for selected models
Chapter 1.Meet your computer 5

15–inch models
1. Ethernet connector Connect to a local area network (LAN).
Note: When the green indicator is on, the computer is connected to a LAN. When
the yellow indicator blinks, data is being transmitted.
2. HDMI connector Connect to a compatible digital audio device or video monitor, such as an HDTV.
3. USB (3.1 Gen 1) Type-A
connector (always-on)
The always-on connector can charge e ternal devices when the computer is
turned off, in sleep or hibernation modes.
Note: The always-on function can be turned on or off in one or more of the
following software:
Lenovo Vantage
Lenovo PC Manager
UEFI/BIOS Setup utility
4. USB-C connector (USB 3.1
Gen 1) • Charge USB-C compatible devices with the output voltage of 5 V and output
current of 3 A.
• Transfer data at USB 3.1 speed, up to 5 Gbps.
• Connect to USB-C accessories to help e pand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
6Lenovo ThinkBook series User Guide

5. USB-C connector (USB 3.1
Gen 2)/Power connector • Charge your computer with the included power cord and USB-C power
adapter*.
Note: Either an ac power adapter or a USB-C power adapter is provided with
your computer.
• Charge USB-C compatible devices with the output voltage of 5 V and output
current of 3 A.
• Transfer data at USB 3.1 speed, up to 10 Gbps.
• Connect to an e ternal display:
– USB-C to VGA: 1900 1200 pi els, 60 Hz
– USB-C to DP: 3840 2160 pi els, 60 Hz
• Connect to USB-C accessories to help e pand your computer functionality. To
purchase USB-C accessories, go to https://www.lenovo.com/accessories.
Note: When the battery power is below 10%, the connected USB-C accessories
might not work correctly.
6. Combo audio jack Connect headphones or headsets with a 3.5-mm (0.14-inch), 4-pole plug.
Note: This jack does not support standalone e ternal microphones. If you use
headsets, choose one with a single plug.
7. Novo button hole Press the Novo button to open the Novo Button menu. From the menu, you can
choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows
startup options screen.
8. Storage drive status indicator The storage drive is being used to read or write data.
When this indicator is blinking, do not put the computer into sleep mode or turn
off the computer.
9. Power indicator Indicate the system status of the computer.
Connected to ac power:
• Solid white: battery capacity 80% - 100%
• Blinking slowly in white: battery capacity 20% - 80%
• Blinking rapidly in amber and off: battery capacity 1% - 20%
Not connected to ac power:
• Off: battery capacity 20% - 100%
• Solid amber: battery capacity 5% - 20%
• Blinking rapidly in amber: battery capacity 1% - 5%
* for selected models
Chapter 1.Meet your computer 7

Right
14–inch models
1. Hidden USB Port (USB 2.0
Type-A connector)
Insert a USB dongle to connect USB-compatible wireless devices, such as a
wireless keyboard, a wireless mouse, and wireless USB storage devices.
For USB dongle specification details, see “USB dongle specification” on page 21.
2. SD-card slot Supported cards:
• Secure Digital (SD) card
• Secure Digital eXtended-Capacity (SDXC) USH-1 card
• Secure Digital High-Capacity (SDHC) USH-1 card
• Multi-Media card (MMC)
Note: Your computer does not support the content protection for recordable
media (CPRM) feature for the SD card.
3. USB (3.1 Gen 1) Type-A
connector
Connect a USB-compatible device, such as a USB keyboard, a USB mouse, a
USB storage device, or a USB printer.
4. Charging light Indicate whether the computer is connected to ac power.
• Solid white: connected to ac power.
• Off: not connected to ac power.
5. Power connector Connect to power with the included power cord and ac power adapter*.
Note: Either an ac power adapter or a USB-C power adapter is provided with
your computer.
* for selected models
8Lenovo ThinkBook series User Guide

15–inch models
1. Hidden USB Port (USB 2.0
Type-A connector)
Insert a USB dongle to connect USB-compatible wireless devices, such as a
wireless keyboard, a wireless mouse, and wireless USB storage devices.
For USB dongle specification details, see “USB dongle specification” on page 21.
2. SD-card slot Supported cards:
• Secure Digital (SD) card
• Secure Digital eXtended-Capacity (SDXC) USH-1 card
• Secure Digital High-Capacity (SDHC) USH-1 card
• Multi-Media card (MMC)
Note: Your computer does not support the content protection for recordable
media (CPRM) feature for the SD card.
3. USB (3.1 Gen 1) Type-A
connector
Connect a USB-compatible device, such as a USB keyboard, a USB mouse, a
USB storage device, or a USB printer.
4. Charging light Indicate whether the computer is connected to ac power.
• Solid white: connected to ac power.
• Off: not connected to ac power.
5. Power connector Connect to power with the included power cord and ac power adapter*.
Note: Either an ac power adapter or a USB-C power adapter is provided with
your computer.
6. Mini security-lock slot Lock your computer to a desk, table, or other fi tures through a compatible
security cable lock.
Note: The slot supports cable locks that conform to the Kensington MicroSaver®
lock standards (using T-barTM locking technology) or MiniSaver® lock standards
(using CleatTM locking technology). You are responsible for evaluating, selecting,
and implementing the locking device and security feature. Lenovo makes no
comments, judgments, or warranties about the function, quality, or performance
of the locking device and security feature. Cable locks for your product are
available from Lenovo at https://www.lenovoquickpick.com/.
* for selected models
Chapter 1.Meet your computer 9

Bottom
1. Ventilation slots Dissipate heat.
2. Speakers Produce sound.
10 Lenovo ThinkBook series User Guide

Features and specifications
Dimensions • Lenovo ThinkBook 14-IML/Lenovo ThinkBook 14-IIL
– Width: 326 mm (12.83 inches)
– Depth: 229.8 mm (9.04 inches)
– Thickness: 17.9 mm (0.70 inches)
• Lenovo ThinkBook 15-IML/Lenovo ThinkBook 15-IIL
– Width: 363.5 mm (14.31 inches)
– Depth: 245 mm (9.64 inches)
– Thickness: 18.9 mm (0.74 inches)
ac power adapter • 100 V to 240 V ac, 50 Hz to 60 Hz
• 65 W
Battery pack • 45/57 Wh
• 3 cells
Microprocessor To view the microprocessor information of your computer, right-click the Start
button and then select System.
Memory • Lenovo ThinkBook 14-IML/Lenovo ThinkBook 15-IML
– Type:
– Double data rate 4 (DDR4) on board
– Double data rate 4 (DDR4) small outline dual in-line memory module
(SODIMM*)
– Slot: 1
• Lenovo ThinkBook 14-IIL/Lenovo ThinkBook 15-IIL
– Type: Double data rate 4 (DDR4) small outline dual in-line memory module
(SODIMM)
– Slot: 1
Storage device • 2.5-inch form factor, 7-mm (0.28-inch) height storage drive
• M.2 PCIe solid-state drive (SSD)
• M.2 SATA solid-state drive (SSD)
• Intel® Optane™ memory*
Screen • Display size: 355.6 mm (14.0 inches) or 396.2 mm (15.6 inches)
• Display resolution: 1920 1080 pi els full high definition (FHD)
Keyboard • Hotkeys
• Numeric keypad (15-inch models only)
• Keyboard backlight*
Security • Trusted Platform Module 2.0
• Fingerprint Reader*
• Mini security-lock slot (15-inch models only)
Chapter 1.Meet your computer 11

Connectors and slots • Power connector
• Combo audio jack
• HDMI connector
• Ethernet connector
• SD-card slot
• One USB (3.1 Gen 1) Type-A connector (always-on)
• One USB (3.1 Gen 1) Type-A connector
• One USB-C connector (USB 3.1 Gen 1)
• One USB-C connector (USB 3.1 Gen 2)
• Hidden USB Port (USB 2.0 Type-A connector)
Wireless features • Bluetooth
• Wireless LAN
* for selected models
Note: The battery capacity is the typical or average capacity as measured in a specific test environment.
Capacities measured in other environments may differ but are no lower than the rated capacity (see product
label).
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.1 Gen 1 5
3.1 Gen 2 10
Operating environment
Maximum altitude (without pressurization)
3048 m (10000 ft)
Temperature
• At altitudes up to 2438 m (8000 ft)
– Operating: 5°C to 35°C (41°F to 95°F)
– Storage: 5°C to 43°C (41°F to 109°F)
• At altitudes above 2438 m (8000 ft)
– Ma imum temperature 31.3°C (88°F)
Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Relative humidity
• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
12 Lenovo ThinkBook series User Guide

• Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)
Chapter 1.Meet your computer 13

14 Lenovo ThinkBook series User Guide