
UsingtheThinkPadSetupprogram......47
ConfiguringThinkPadSetup.......47
Changingthestartupsequence......47
UpdatingtheUEFIBIOS.........48
BIOSmenu..............48
Usingsystemmanagement..........57
Chapter7.Troubleshootingcomputer
problems...............59
Generaltipsforpreventingproblems......59
Troubleshooting..............59
DiagnosingproblemswithLenovo
Companion..............59
Computerstopsresponding.......60
Spillsonthekeyboard..........60
Errormessages............61
Beeperrors..............62
Memorymoduleproblems........63
Ethernetproblems...........63
Wireless-LANproblem..........64
Bluetoothproblem...........64
ThinkPadpointingdeviceproblems.....65
Keyboardproblems...........65
Computerscreenproblems........65
Externalmonitorproblems........67
Audioproblems............68
Fingerprintreaderproblems........70
Batteryproblems............70
acpoweradapterproblem........70
Powerproblems............71
Powerbuttonproblem..........71
Bootproblem.............71
Sleepandhibernationproblems......72
Harddiskdriveproblems.........72
Solid-statedriveproblem.........73
Softwareproblem............73
USBproblem.............73
Chapter8.Recoveryinormation...75
Resettingyourcomputer...........75
Usingadvancedstartupoptions........75
RecoveringyouroperatingsystemifWindows10
failstostart................75
CreatingandusingarecoveryUSBdrive....75
Chapter9.Replacingdevices.....77
Staticelectricityprevention..........77
Replacingtheremovablebattery.......77
Replacingthekeyboard...........79
Replacingthebottomcover.........83
Replacingtheopticaldrive..........84
Replacingamemorymodule.........85
Replacingtheinternalstoragedrive......87
ReplacingtheM.2solid-statedrive......89
Replacingthecoin-cellbattery........91
Chapter10.Gettingsupport.....93
BeforeyoucontactLenovo..........93
Gettinghelpandservice...........93
Usingdiagnosticprograms........94
LenovoSupportWebsite.........94
CallingLenovo.............94
Purchasingadditionalservices........95
AppendixA.Regulatory
inormation..............97
Certification-relatedinformation........97
Wireless-relatedinformation.........97
Wirelessinteroperability.........97
Usageenvironmentandyourhealth....98
LocatingtheUltraConnectwireless
antennas...............98
Wireless-radiocomplianceinformation...99
Locatingwirelessregulatorynotices....99
Exportclassificationnotice..........100
Electronicemissionnotices..........100
FederalCommunicationsCommission
DeclarationofConformity........100
IndustryCanadaClassBemissioncompliance
statement...............100
EuropeanUnion-Compliancetothe
ElectromagneticCompatibility(EMC)Directive
orRadioEquipmentDirective.......100
GermanClassBcompliancestatement...101
KoreaClassBcompliancestatement....102
JapanVCCIClassBcompliancestatement..102
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................102
Japannoticeforacpowercord......102
Lenovoproductserviceinformationfor
Taiwan................102
Eurasiancompliancemark..........102
Brazilaudionotice.............102
AppendixB.WEEEandrecycling
statements.............103
Generalrecyclinginformation.........103
ImportantWEEEinformation.........103
Japanrecyclingstatements.........104
RecyclinginformationforBrazil........104
BatteryrecyclinginformationfortheEuropean
Union..................105
iiThinkPadE570,E570c,andE575UserGuide