
Contents
About this manual . . . . . . . . . . . . iii
Chapter . Safety information . . . . . .
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 1
Safety inspection guide . . . . . . . . . . . . . 3
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . . . . . . . 3
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multilingual translations) . . . . . . 4
Chapter 2. Important service
information . . . . . . . . . . . . . . . 9
Strategy for replacing FRUs . . . . . . . . . . 19
Strategy for replacing a solid-state drive . . . 19
How to use error message . . . . . . . . . 20
Strategy for replacing FRUs for CTO, special-bid,
and standard models. . . . . . . . . . . . . 20
Product definition . . . . . . . . . . . . 20
FRU identification . . . . . . . . . . . . 20
Chapter 3. General checkout . . . . . 2
What to do first . . . . . . . . . . . . . . . 21
Checkout guide . . . . . . . . . . . . . . . 22
Diagnosing problems . . . . . . . . . . . 22
Quick test programs . . . . . . . . . . . 23
UEFI diagnostic program . . . . . . . . . 23
Bootable diagnostic programs . . . . . . . 24
Power system checkout . . . . . . . . . . . 24
Checking the ac power adapter . . . . . . . 25
Checking the built-in battery and operational
charging . . . . . . . . . . . . . . . . 25
Chapter 4. Related service
information . . . . . . . . . . . . . . . 27
Reset or restore Windows . . . . . . . . . . . 27
Passwords. . . . . . . . . . . . . . . . . 27
Power-on password . . . . . . . . . . . 27
NVMe passwords . . . . . . . . . . . . 28
Supervisor password . . . . . . . . . . . 28
System management password. . . . . . . 28
How to remove the power-on password . . . 29
How to remove the NVMe password . . . . . 29
How to remove the system management
password . . . . . . . . . . . . . . . 29
Power management . . . . . . . . . . . . . 30
Sleep mode . . . . . . . . . . . . . . 30
Hibernation mode . . . . . . . . . . . . 31
Symptom-to-FRU index . . . . . . . . . . . 31
Numeric error codes . . . . . . . . . . . 32
Error messages . . . . . . . . . . . . . 33
No-beep symptoms . . . . . . . . . . . 33
LCD-related symptoms . . . . . . . . . . 34
Intermittent problems. . . . . . . . . . . 34
Undetermined problems . . . . . . . . . 35
Chapter 5. Locations . . . . . . . . . 37
Locating computer controls and connectors . . . 37
Overview . . . . . . . . . . . . . . . 37
ThinkPad Bluetooth TrackPoint Keyboard and
Stand (for selected models) . . . . . . . . 39
Locating FRUs and CRUs . . . . . . . . . . . 42
Major FRUs and CRUs . . . . . . . . . . 43
Miscellaneous parts . . . . . . . . . . . 45
Connector and cable guide . . . . . . . . 45
Looking up FRU information . . . . . . . . . . 47
Chapter 6. FRU replacement
notices . . . . . . . . . . . . . . . . . 49
Service tool kit . . . . . . . . . . . . . . . 49
Screw notices . . . . . . . . . . . . . . . 49
Sensor calibration . . . . . . . . . . . . . . 50
Retaining serial numbers . . . . . . . . . . . 51
Restoring the serial number of the system
unit . . . . . . . . . . . . . . . . . . 51
Retaining the UUID. . . . . . . . . . . . 52
Reading or writing the ECA information . . . . 52
Chapter 7. Removing or replacing a
FRU. . . . . . . . . . . . . . . . . . . 55
General guidelines. . . . . . . . . . . . . . 55
Before servicing the computer . . . . . . . . . 55
Disabling the built-in battery . . . . . . . . 55
Removing the nano-SIM-card and nano-SIM-
card tray . . . . . . . . . . . . . . . . 56
1010 Rear cover . . . . . . . . . . . . . . 57
1020 Rear cover adhesive tape kits . . . . . . . 59
1030 Heatsink . . . . . . . . . . . . . . . 60
1040 Main built-in battery, sub built-in battery, sub
built-in battery cable and dummy sub built-in
battery . . . . . . . . . . . . . . . . . . 61
1050 M.2 solid-state drive. . . . . . . . . . . 63
1060 Wireless WAN card (for selected models) . . 64
1070 WWAN SIM-slot bracket (for selected
models) . . . . . . . . . . . . . . . . . . 65
1080 Speaker assembly . . . . . . . . . . . 65
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