Lenovo ThinkPad L560 Owner's manual

HardwareMaintenanceManual
ThinkPadL560

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage105
FirstEdition(February2016)
©CopyrihtLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo
GS-35F-05925

Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety1
Electricalsafety2
Safetyinspectionguide3
Handlingdevicesthataresensitivetoelectrostatic
discharge3
Groundingrequirements4
Safetynotices(multilingualtranslations)4
Lasercompliancestatement(multilingual
translations)19
Chapter2.Importantservice
information..............25
StrategyforreplacingFRUs25
Strategyforreplacingaharddiskdrive,a
solid-statedrive,oranM2solid-statedrive26
Importantnoticeforreplacingasystem
board26
Howtouseerrormessage26
StrategyforreplacingFRUsforCTO,special-bid,
andstandardmodels26
Productdefinition26
FRUidentification27
Chapter3.Generalcheckout.....29
Whattodofirst29
Checkoutguide30
LenovoSolutionCenter30
Quicktestprograms30
UEFIdiagnosticprogram31
Bootablediagnosticprograms31
Powersystemcheckout32
Checkingtheacpoweradapter32
Checkingoperationalcharging33
Checkingthebatterypack33
Checkingthecoin-cellbattery34
Chapter4.Relatedservice
information..............35
Restoringthefactorycontentsbyusingthe
RecoveryDiscSet35
RecoveryoverviewfortheWindows10operating
system36
Resettingyourcomputer36
Usingadvancedstartupoptions36
RecoveringyouroperatingsystemifWindows
10failstostart36
CreatingandusingarecoveryUSBdrive37
Passwords37
Power-onpassword37
Hard-diskpassword38
Supervisorpassword38
Howtoremovethepower-onpassword38
Howtoremovethehard-diskpassword39
Powermanagement39
Screenblankmode(fortheWindows7
operatingsystemonly)39
Sleepmode39
Hibernationmode40
Symptom-to-FRUindex40
Numericerrorcodes41
Errormessages42
Beeperrors43
LCD-relatedsymptoms43
Intermittentproblems44
Undeterminedproblems44
Chapter5.Statusindicators.....45
Chapter6.Fnkeycombinations...47
Chapter7.Locations.........49
Locatingcomputercontrols,connectors,and
indicators49
LocatingFRUsandCRUs50
MajorFRUsandCRUs52
LCDFRUsandCRUs54
MiscellaneouskitsandotherFRUs55
Connectorandcableguide55
LookingupFRUinformation60
Chapter8.FRUreplacement
notices................61
Screwnotices61
Retainingserialnumbers62
Restoringtheserialnumberofthesystem
unit62
RetainingtheUUID63
ReadingorwritingtheECAinformation63
Chapter9.Removinorreplacina
FRU..................65
Beforeservicingthecomputer66
1010Batterypack66
1020Bottomdoor67
©CopyrightLenovo2016i

1030Opticaldrive68
1040Internalstoragedrive69
1050Memorymodule70
1060WWANcard70
1070WLANcard71
1080Coin-cellbattery72
1090Thermal-fanassembly73
1100Keyboard75
1110Keyboardbezelassembly78
1120Smartcardreaderanddummysmartcard81
1130Trackpadmodule83
1140Trackpadcable84
1150Powerbuttoncard84
1160Systemboardassembly85
1170Audiocardandaudiocable88
1180ODDcard89
1190Speakerassembly90
1200Saddlebracket,dc-incable,andbasecover
assembly92
2010LCDunit95
2020LCDfrontbezel97
2030Camera/microphonecombocard97
2040Hinges,LCDpanel,andLCDcable98
2050LCDcable100
2060AntennaassemblyandLCDrearcover
assembly102
AppendixA.Notices.........105
Electronicemissionsnotices106
Trademarks106
AppendixB.Abbreviationtable...107
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Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®notebookcomputer
ThinkPadL560MachineType(MT):20F1and20F2
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproductsUse
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1andChapter2“Importantserviceinformation”onpage25
©CopyrightLenovo2016iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer
•“Generalsafety”onpage1
•“Electricalsafety”onpage2
•“Safetyinspectionguide”onpage3
•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
•“Groundingrequirements”onpage4
•“Safetynotices(multilingualtranslations)”onpage4
•“Lasercompliancestatement(multilingualtranslations)”onpage19
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance
•Whenliftinganyheavyobject:
1Ensurethatyoustandsafelywithoutslipping
2Distributetheweightoftheobjectequallybetweenyourfeet
3UseaslowliftingforceNevermovesuddenlyortwistwhenyouattempttolift
4Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourbackDonotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe
•Beforeyoustartthemachine,ensurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit
•DonotwearlooseclothingthatcanbetrappedinthemovingpartsofamachineEnsurethatyoursleeves
arefastenedorrolledupaboveyourelbowsIfyourhairislong,fastenit
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing
Attention:Metalobjectsaregoodelectricalconductors
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwiresReplaceanysafetydevice
thatiswornordefective
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer
•FanlouversonthemachinehelptopreventoverheatingofinternalcomponentsDonotobstructfan
louversorcoverthemwithlabelsorstickers
©CopyrightLenovo20161

Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment
Important:
UseonlyapprovedtoolsandtestequipmentSomehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents
Manycustomershave,neartheirequipment,rubberfloormatsthatcontainsmallconductivefibersto
decreaseelectrostaticdischargesDonotusethistypeofmattoprotectyourselffromelectricalshock
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutletIfanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercordIfyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition
•Ifyouneedtoworkonamachinethathasexposeelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyoutoswitchoffthepower,if
necessary
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback
Attention:AnelectricalshockcanoccuronlywhenthereisacompletecircuitByobservingtheabove
rule,youcanpreventacurrentfrompassingthroughyourbody
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformationUseextremecarewhenmeasuring
highvoltages
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition
•Donotusewornorbrokentoolsandtesters
•NeverassumethatpowerhasbeendisconnectedfromacircuitFirst,checkthatithasbeenpoweredoff
•AlwayslookcarefullyforpossiblehazardsinyourworkareaExamplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds
•DonottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirrorThesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits
•Ifanelectricalaccidentoccurs:
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–Usecaution;donotbecomeavictimyourself
–Switchoffpower
–Sendanotherpersontogetmedicalaid
Safetyinspectionuide
ThepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsAseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjuryThisguideaddressesonlythoseitemsY oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetaskBeginthecheckswiththepoweroff,andthepowercorddisconnected
Checklist:
1Checkexteriorcoversfordamage(loose,broken,orsharpedges)
2PoweroffthecomputerDisconnectthepowercord
3Checkthepowercordfor:
aAthird-wiregroundconnectoringoodconditionUseametertomeasurethird-wireground
continuityfor01ohmorlessbetweentheexternalgroundpinandtheframeground
bThepowercordshouldbetheauthorizedtypespecifiedforyourcomputerGoto:
http://wwwlenovocom/serviceparts-lookup
cInsulationmustnotbefrayedorworn
4Checkforcrackedorbulgingbatteries
5Removethecover
6Checkforanyobviousnon-ThinkPadalterationsUsegoodjudgmentastothesafetyofany
non-ThinkPadalterations
7Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage
8Checkforworn,frayed,orpinchedcables
9Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith
Handlindevicesthataresensitivetoelectrostaticdischare
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge
Notes:
Chapter1.Safetyinformation3

1Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere
2EnsurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct
•Avoidcontactwithotherpeople
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody
•PreventthepartfromtouchingyourclothingMostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap
•Useagroundedworkmattoprovideastatic-freeworksurfaceThematisespeciallyusefulwhen
handlingESD-sensitivedevices
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepointYoucanusecoaxorconnector-outsideshellsonthesesystems
–Usetheroundgroundprongoftheacplugonac-operatedcomputers
Groundinrequirements
ElectricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunctionProper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician
Safetynotices(multilinualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•TraditionalChinese
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