Lenovo Iomega StorCenter ix12-300r User manual

Iomega StorCenter ix12-300r
with LifeLine 4.0
User Guide

© 2013 LenovoEMC, Ltd. All rights reserved.
Lenovo and the Lenovo logo are registered trademarks of Lenovo in the United States, other countries, or
both. The EMC logo is a registered trademark of EMC Corporation in the United States and/or other
countries. LenovoEMC and LifeLine are registered trademarks or trademarks of LenovoEMC, Ltd. in the
United States, other countries, or both. Windows is a trademark of the Microsoft group of companies. Mac
is a trademark of Apple Inc., registered in the United States and other countries. Linux® is the registered
trademark of Linus Torvalds in the U.S. and other countries. Certain other product names, brand names,
and company names may be trademarks or designations of their respective owners.

CONTENTS
Setting up Your Iomega StorCenter ix12-300r 1
Setup Overview 2
Set up my Iomega StorCenter ix12-300r if it's not discovered 3
Discovering with LenovoEMC Storage Manager 3
Discovering the ix12-300r without the Internet 3
Setup Page 4
Network Connection 5
Network Settings 5
Manually Configuring Network Settings 5
Bonding NICs 6
VLAN Settings 7
Naming Your Iomega StorCenter ix12-300r 8
Setting up Active Directory 8
Configuring Your Iomega StorCenter ix12-300r to Use Active Directory 9
Enabling Active Directory Trusted Domains 10
Customizing the Access to Features on Your Iomega StorCenter ix12-300r 11
Enabling the Display of Features 11
Enabling Access Permissions to Features 11
Non-Administrator User Log In 12
Obtaining Alerts About Your Iomega StorCenter ix12-300r 13
Tracing Events on Your Iomega StorCenter ix12-300r 14
Downloading the complete event log file 14
Obtaining System Status for Your Iomega StorCenter ix12-300r 15
Space Usage 15
Control Panel 15
Device Information 15
Using Your Iomega StorCenter ix12-300r in Various Time Zones 16
Setting the Display Language for Your Iomega StorCenter ix12-300r 17
Printing Documents 18
Setting up Personal Cloud, Security, and File Sharing 19
Sharing Files 20
Sharing Overview 21
Interfaces for Sharing 21
iii

Shares 22
What are Shares and How Do I Organize Content with Them? 22
Adding Shares 22
Managing Shares 23
Deleting Shares 25
Using Protocols to Share Files 26
What Are Protocols and How Do I Use Them to Share Files? 26
AFP File Sharing for Macs 26
Bluetooth File Sharing 26
FTP File Sharing 27
NFS File Sharing 27
rsync: Synchronizing Files with Another Storage Device or Other Computers 28
TFTP 28
Monitoring Your Device with an SNMP Management Tool 28
Managing File Sharing with Web Access (http/https) 29
WebDAV: Managing Files Using HTTP or HTTPS 30
Windows DFS: Creating a Distributed Windows File System 30
Windows File Sharing 30
Sharing Content through the Home Page 31
Sharing Your Content with the World 31
Adding a Custom Home Page 31
Automatically Sending Content to Multiple People at Once 33
How to Set Up an Email Distribution Active Folder 33
Sharing Content Using Social Media: Overview 34
Managing Your Content 35
Transferring Content to and from Your Iomega StorCenter ix12-300r with Copy Jobs 36
Copy Jobs Limitations 36
Getting Content from a USB External Storage Device 37
Safely removing external storage 37
iSCSI: Creating IP-Based Storage Area Networks (SAN) 38
iSCSI Overview 39
Adding iSCSI Drives 40
Enabling iSCSI Drives 40
Connecting to iSCSI Drives 40
Managing iSCSI Drives 41
Adding CHAP User Access to an iSCSI Drive 41
iv

Deleting iSCSI Drives 42
Storage Pool Management 43
Understanding How Your Content Is Stored 44
Storage Pools 44
Volumes 44
Adding and Managing Storage Pools 45
To Add a Data Storage Pool 45
Improving Performance with a Cache Storage Pool 46
To Add a Cache Storage Pool 46
Assigning a Cache Pool to a Volume 46
Volumes 48
Snapshots 48
Exposing/Unexposing the Snapshot 49
Restoring a Snapshot 49
Deleting a Snapshot 49
Displaying Shares in the Snapshot 49
Make the Snapshot Read-only 49
Changing Expose Mode 49
Adding and Managing Volumes 50
Deleting a Storage Pool 52
Changing RAID Protection Types 53
Drive Management 54
Managing Drives 55
Setting Write Caching 55
Applying Global Drive Management Settings 55
Drive Status 56
Backing up and Restoring Your Content 57
Backup and Restore Overview 58
Backup of Data through RAID Protection 58
Backing up to and Restoring from Your Iomega StorCenter ix12-300r 59
Backing up Macs with Time Machine 59
Copy Jobs Overview 59
Backing up Your Iomega StorCenter ix12-300r 60
Copy Jobs 60
v

From: Settings 61
To: Settings 62
Setting a Schedule 62
Backing up with Mozy Backup 63
Restoring Files with Mozy Backup 64
Registering with Avamar for Backup and Restore 64
Backing up with Amazon S3 65
Restoring Files with Amazon S3 65
Backing up with LenovoEMC Personal Cloud 65
Restoring Files with Personal Cloud 65
Securing Your Iomega StorCenter ix12-300r and Contents 66
What Is Security and Do I Need It? 67
Enabling Security and Creating an Administrator User 68
Disabling Security 68
Limiting Access to Your Content by Creating Users 69
Users 70
Users and Groups Overview 70
Adding Users 70
Managing Users 71
Deleting Users 72
Groups 73
Groups Overview 73
Adding Groups 73
Managing Groups 73
Deleting Groups 74
Using Active Directory Domain to Manage Users and Groups 75
Active Directory Users and Groups Overview 75
Managing Users and Groups with Active Directory 75
Deleting Active Directory Users and Groups 76
Managing Your Iomega StorCenter ix12-300r with Local and Active Directory Users 77
Managing Your Iomega StorCenter ix12-300r with Local and Active Directory Users 77
Remote Access: Accessing Your Iomega StorCenter ix12-300r From Anywhere in the
World 79
Remote Access Overview 80
Enabling Remote Access 81
vi

Basic Option: Completing the Enable Remote Access Process 81
Premium Option: Completing the Enable Remote Access Process 81
Accessing Your Iomega StorCenter ix12-300r Remotely 83
Personal Cloud: Accessing Your LenovoEMC Personal Cloud From Anywhere in the
World 84
What Is LenovoEMC Personal Cloud ? 85
LenovoEMC Personal Cloud Key Terms 85
Is My Content Secure? 86
LenovoEMC Personal Cloud Setup Overview 87
Creating LenovoEMC Personal Cloud 88
Configuring Router Port Forwarding for Personal Cloud 89
Router Port Forwarding 89
Configuring Your LenovoEMC Personal Cloud 90
Enabling Internet Access to the ix12-300r 90
Changing Personal Cloud Settings 90
Inviting People onto Your LenovoEMC Personal Cloud 91
Joining a Trusted Device to LenovoEMC Personal Cloud 92
Managing Trusted Devices on a Personal Cloud 93
Disconnecting Trusted Devices 93
Deleting Trusted Devices 93
Using Copy Jobs with a LenovoEMC Personal Cloud 94
Disabling or Deleting Your LenovoEMC Personal Cloud 95
Accessing Content Using Your LenovoEMC Personal Cloud 96
Informing Users What to Do with LenovoEMC Personal Cloud 97
Sharing Content Using Social Media 98
Sharing Content Using Social Media: Overview 99
Facebook 100
Flickr 101
YouTube 102
Share Content through LenovoEMC Personal Cloud 103
Media Management 104
Media Management Overview 105
Scanning for media content 105
Media Services Capabilities and Limitations 106
vii

Sharing Media Content over the Internet 107
Enabling Internet Access from the Media Server Page 107
Media Aggregation 108
Enabling Media Aggregation 108
Social Media Sharing 109
Streaming Music, Movies, and Pictures 110
Example: Setting up iTunes 110
Example: Setting up Xbox 360 110
Photos 111
Photos Overview 111
Streaming Pictures 111
Creating a Slideshow on the Device Home Page 111
Automatically Resizing Your Photos 111
Getting Pictures from Your Camera 112
Getting Pictures from Your Camera 112
Music 113
Music Overview 113
Streaming Music 113
Torrents 114
Torrent Overview 114
Enabling Torrent Downloads 114
Deleting torrent jobs 114
Configuring Your Router for Torrent Downloads 114
Torrent Active Folders 115
Configuring a Torrent Active Folder 115
Videos 117
Video Capabilities Overview 117
Streaming Movies 117
Video Surveillance 117
Name 118
Space 118
Model 118
Action 118
Adding Applications to Your Iomega StorCenter ix12-300r 121
Application Overview 122
Application Installation 123
viii

Application Manager 124
Starting or stopping an application 124
Adding applications 124
Removing applications 124
Upgrading Your Iomega StorCenter ix12-300r 125
Software Updates 126
Auto-update process: installing a device software update 126
Manual update process: installing a device software update 126
Backing up and Recovering Your Iomega StorCenter ix12-300r Settings 128
Backing Up Your Iomega StorCenter ix12-300r Settings 129
Backing up Device Configuration 129
Restoring a Configuration Backup 129
Hardware Management 130
Energy Saving 131
Power Down Drives 131
Wake On LAN 131
Creating A Power Schedule 131
Factory Reset 132
UPS Management 133
Troubleshooting Routers 134
Enabling the DMZ 134
Configuring Port Forwarding on Double NAT Networks 135
Bridging the Secondary Router 135
Bridging the Primary Router 135
Additional Support 137
How to Get Help 138
Support 139
Legal 140
Safety Information 141
Open Source 142
Warranty Information 143
Regulatory Information 144
ix

Federal Communication Commission Interference Statement 144
Canadian Verification 144
European Union conformity 144
Important WEEE Information 145
European Union RoHS 145
India RoHS 145
Lithium Battery – California Perchlorate Information 145
Polyvinyl Chloride (PVC) Cable and Cord Notice 145
Recycling and environmental information 145
Export classification notice 146
Copyright and Trademark Information 147
x

Setting up Your Iomega
StorCenter ix12-300r
Setting up Your Iomega StorCenter ix12-300r 1
CHAPTER 1

Setup Overview
Setup with your Iomega StorCenter ix12-300r is easy. Remove it from the box, connect it to your network
switch or hub, and then power it up. Launch a web browser and enter the setup URL identified in the Quick
Start Guide. LenovoEMC Setup launches and displays a message that your ix12-300r is online and ready
to use.
You then can install client software that includes:
●LenovoEMC Storage Manager
●Twonky Media Server for media aggregation
LenovoEMC Storage Manager is a management tool that helps you discover your ix12-300r on your
network to simplify access to content on your ix12-300r from your computer. It also allows you to add your
computer as a trusted device to a LenovoEMC Personal Cloud. Refer to LenovoEMC Storage Manager
online help for additional information. Twonky Media Server consolidates all media files on devices on your
network and presents them in a unified view.
From LenovoEMC Setup, you can optionally create a Personal Cloud or begin using your ix12-300r by
clicking Manage My Device.
By default, the ix12-300r will attempt to acquire an IP address from DHCP, If there is not a DHCP
server available on the network, the ix12-300r will use an IP address in the self-assigned APIPA
range (169.254.x.x).
Setting up Your Iomega StorCenter ix12-300r
2 Setup Overview

Set up my Iomega StorCenter ix12-300r if it's not
discovered
If your ix12-300r is not discovered when you enter the URL identified in your Quick Start Guide, you have
two ways of discovering it.
Discovering with LenovoEMC Storage Manager
You can install LenovoEMC Storage Manager from the Setup Portal, which helps you discover your ix12-
300r on your network.
Discovering the ix12-300r without the Internet
You can access your ix12-300r device without internet access as described by these methods for
Windows PCs or Macs:
●Windows 7 and Vista — Click Start, Computer, Network. You should see your ix12-300r listed
under Other Devices. You can then double-click the device icon to access the ix12-300r
Management Console.
●Windows XP — If you have not enabled UPnP Discovery, click Start, Help and Support. In the
Help and Support browser, search for UPnP and follow the steps from “Install the UPnP
framework”. After UPnP is enabled, open Windows Explorer and in the Folders view, expand My
Network Places. You should see your ix12-300r listed. You can then double-click the device icon
to access the ix12-300r Management Console.
●Mac — Browse to your ix12-300r through Finder, Shared, All and use Go, Connect to Server to
connect to Shares on your ix12-300r.
Setting up Your Iomega StorCenter ix12-300r
Set up my Iomega StorCenter ix12-300r if it's not discovered 3

Setup Page
The Setup page opens when you first access the Iomega StorCenter ix12-300r from the Home Page or the
LenovoEMC Storage Manager. On this page, you can configure some basic device features by clicking the
appropriate link. The current setting of the feature displays above the link. You can also configure all
features shown on the Setup page by accessing the specific features directly.
Setting up Your Iomega StorCenter ix12-300r
4 Setup Page

Network Connection
Network Settings
The Network page of your ix12-300r is where you make changes to set up network connectivity. The
Network page displays your current network settings and enables those settings to be modified. On this
page, you can identify your DNS servers and WINS servers and how your system's IP address is
determined. Most system IP addresses and other network settings can normally be configured
automatically.
Manually Configuring Your Network
If you are comfortable with network technology and want to configure the network, refer to Manually
Configuring Network Settings.
Bonded NICs
If your ix12-300r has multiple network interface cards (NICs), you can bond those NICs. Refer to Bonding
NICs.
Enabling Jumbo Frames for Each NIC
You can enable jumbo frames for each NIC in your ix12-300r by expanding the Information section for a
NIC and entering a jumbo frame size in the Jumbo Frame field. If you do not want jumbo frame support,
leave the field blank. Jumbo frame support is useful for transferring large files, such as multimedia files,
over a network. Jumbo frame support increases transfer speed by placing large files in fewer data packets.
It also reduces the demand on the device hardware by having the CPU process more data in fewer data
packets.
Jumbo frame support should only be enabled if you are sure your network is jumbo-frame compatible and
all network devices have been configured to support jumbo frames. It is recommended that you confirm all
network interface cards (NICs) are configured to support jumbo frames before enabling this feature.
VLAN
Each NIC in your ix12-300r can be added to up to four Virtual LANs (VLAN). For more information on
adding a NIC to a VLAN, refer to VLAN Settings.
Manually Configuring Network Settings
There are various settings in the network setup that you can manually configure.
1. Click Modify network settings.
2. Uncheck Automatically configure DNS, WINS, and all IP addresses (DHCP).
3. DNS Servers — enter the IP addresses of the DNS (Domain Name System) servers. DNS is
used for translating the domain name to IP addresses.
4. WINS Servers — enter the IP addresses of the WINS server.
5. From the Bonding Mode drop-down menu, choose one of the following:
●Transmission Load Balance — increases bandwidth by distributing the load across multiple
NICs.
Setting up Your Iomega StorCenter ix12-300r
Network Connection 5

●Link Aggregation — increases bandwidth by distributing the load across multiple ports in a
switch. Link Aggregation requires an 802.3ad compatible switch.
●Failover — provides recovery from a failure, so if one NIC should fail, your system still has
network connectivity with the other NIC.
6. To connect your ix12-300r to a proxy server, check Use proxy settings and enter proxy IP
address, port number, and the proxy username and password.
7. Click Apply to save your settings.
8. If a DHCP server is unavailable for a network interface card (NIC), the device could auto-assign
an IP address, or you can uncheck the Automatically acquire network address (DHCP)
checkbox found in the Information section of a NIC.
9. You can change the following settings in the Information section:
●IP Address — the static IP address of the ix12-300r. Use an available IP address in the range
used by the LAN.
●Subnet Mask — the subnet that the IP address belongs to. The default value is 255.255.255.0.
●Gateway — enter the gateway IP address in this field.
10. Click Apply to save your settings.
VLAN: For information on adding a NIC to a VLAN (Virtual LAN), refer to VLAN Settings.
Bonding NICs: For information on bonding multiple network interface cards (NICs), refer to Bonding
NICs.
Bonding NICs
Bonding network interface cards (NICs) is a way to provide redundancy for your ix12-300r on the network.
If one NIC should fail, your ix12-300r will remain accessible on the network if that NIC is bonded to others.
Depending on the bonding mode selected, it can also increase bandwidth. See Manually Configuring
Network Settings for information on bonding mode options and how to change the bonding mode.
You can bond two or more network interface cards (NICs) in your ix12-300r by selecting the NICs and
clicking Apply.
Use the following procedure to bond NICs.
1. On the Network page, expand the NIC number and then expand the Bond Network Interface
section.
2. Check the checkboxes next to the NICs that you want to bond to the selected NIC. For example, if
you selected NIC 1, and your configuration includes four NICs, you could bond NIC 1 to NIC 2, 3,
and/or 4.
3. Click Apply to save your settings.
4. The section updates and displays the NICs that are bonded to the selected NIC.
Unbonding NICs
1. To unbond a NIC, uncheck the box next to the bonded NIC.
2. Click Apply to save your settings.
Setting up Your Iomega StorCenter ix12-300r
6 Network Connection

VLAN Settings
A VLAN (Virtual Local Area Network) is a network of devices that are joined into one broadcast domain,
even if the devices are not physically connected to each other. VLANs are useful for creating smaller
networks within a larger LAN; for example, a legal department in a company might be on its own VLAN
because it has sensitive documents that only certain personnel should have access to. The smaller
networks that VLANs create do not require any additional physical resources, such as additional cabling.
Your Iomega StorCenter ix12-300r can be configured to support VLANs by connecting the corresponding
physical NIC to the trunk port of an L2/L3 switch.
VLAN is configured for each NIC, but it is not supported on bonded NICs. If a NIC is bonded, you must
unbind it first to configure it for a VLAN.
Adding a VLAN
1. To add a VLAN, expand the VLAN Settings section of a NIC.
2. Click Add VLAN.
3. Enter a VLAN ID value between 2 and 4094. You can enter up to 4 VLAN IDs for each NIC. A
VLAN can obtain its network settings from DHCP, or you can uncheck DHCP and enter the IP
address, subnet mask, and gateway manually.
4. Refer to Network Settings on page 5 for information about jumbo frames.
5. Click Apply to save your changes.
Deleting a VLAN
In the VLAN Settings section click Delete to delete the VLAN.
Setting up Your Iomega StorCenter ix12-300r
Network Connection 7

Naming Your Iomega StorCenter ix12-300r
You can provide a meaningful name for your ix12-300r using the Device Identification page. This page in
the ix12-300r Management Console enables you to change the Storage Device Name, the Storage Device
Descriptive Name, and the Workgroup Name.
Change any of these by editing the text fields. Click Apply to save your changes.
●Device Name: Enter a name for the ix12-300r device. Use a name that will help you identify it on
your network.
●Device Descriptive Name: Enter a descriptive name for the ix12-300r device. This name can
provide additional detail that identifies the device. If you leave this field blank, the default device
name is used.
●Workgroup Name: Enter a workgroup name for the ix12-300r device if you need to change the
default name. The workgroup name identifies a group of computers that share information with
each other. Change the workgroup name only if you explicitly define a workgroup on your network.
Most users won't need to change the workgroup name, unless they have explicitly defined a
different workgroup on their other computers.
Renaming the ix12-300r will require a device restart.
Setting up Active Directory
If your ix12-300r supports Active Directory, you configure AD on the Device Identification page. Refer to
Configuring Your ix12-300r for Active Directory.
Setting up Your Iomega StorCenter ix12-300r
8 Naming Your Iomega StorCenter ix12-300r

Configuring Your Iomega StorCenter ix12-300r to Use
Active Directory
If you have an existing Active Directory user organization, you can incorporate it into the ix12-300r
Management Console. Your ix12-300r can work in a high availability environment, which means it can
work with multiple AD servers should one server fail or go offline.
When you configure Active Directory, you enable security on your ix12-300r.
1. To configure Active Directory, manually add the ix12-300r to your DNS server. Set the ix12-300r
DNS setting to point to your DNS server. On the Network page, uncheck Automatically
configure all network settings, type the IP address of your DNS Server in the text box, and click
Apply to save your settings.
2. Configure the ix12-300r to join the Active Directory domain. On the Device Identification page,
select Active Directory if you already have an existing AD user organization that you want to
incorporate into the ix12-300r.
3. Provide the following connectivity information:
●Domain Name — the actual name of your Active Directory domain, for example, sohoad.com.
●Preferred Server — the actual name or IP address of your Active Directory Server, for
example, ad-server.sohoad.com or 10.14.50.12.
●Netbios Name — An optional value that is automatically set to the first part of the Domain
Name. For example, if you Domain Name is testdomain.emc.com, the Netbios Name is
testdomain. You can edit this name or leave it blank.
●Organizational Unit — an optional predefined subset of directory objects within an Active
Directory domain.
●Administrator Username — the Active Directory username with domain administrator
privilege.
●Administrator Password — the Active Directory password for the specified Active Directory
username.
●Users/Groups Refresh Interval — how often the ix12-300r should refresh the list of available
users and groups from the Active Directory server.
●Local Network Encryption (SSL) — enforces encryption on your local network.
●Remote Network Encryption (SSL) — enforces encryption outside your local network, such
as through the internet. Choices for both encryption types are Not required and Always
(encryption is always enforced). Always encrypting communication is safest, but can impact
performance.
●Enable trusted domains — enables your ix12-300r to allow access to other domains.
4. Click Apply to save your settings.
Setting up Your Iomega StorCenter ix12-300r
Configuring Your Iomega StorCenter ix12-300r to Use Active Directory 9

Enabling Active Directory Trusted Domains
By enabling Active Directory trusted domains on your ix12-300r, you enable the importing of users and
groups from other trusted domains to your ix12-300r device. Those users and groups from other domains
will then have access to features on your ix12-300r, including accessing folders and documents in Shares,
and joining any Personal Cloud of which the device is a member.
Now that you have enabled access to all trusted domains, you can add users and groups from those
trusted domains to your ix12-300r. For more information, refer to Managing Users and Groups with Active
Directory.
Setting up Your Iomega StorCenter ix12-300r
10 Configuring Your Iomega StorCenter ix12-300r to Use Active Directory