
EnablingFeaturesonDemandRID
software...............116
ConfiguringRIDarrays.........116
UpdatingSystemsDirector........117
LenovoToolsCenterSuiteCLIprogram...118
UsingLenovoXClaritydministrator....118
UpdatingtheUniversalUniqueIdentifier
(UUID)................119
UpdatingtheDMI/SMBIOSdata......121
Chapter4Troubleshooting125
Starthere.................125
Diagnosingaproblem..........125
Undocumentedproblems........127
Servicebulletins..............127
Checkoutprocedure............128
boutthecheckoutprocedure......128
Performingthecheckoutprocedure....128
Diagnostictools..............129
Lightpathdiagnostics..........131
Power-supplyLEDs...........137
SystempulseLEDs...........138
Eventlogs...............139
POST................141
DynamicSystemnalysis........142
utomatedservicerequest(callhome).....144
ElectronicServicegent.........144
Errormessages..............144
Troubleshootingbysymptom.........145
CD/DVDdriveproblems.........145
Generalproblems............146
GPU/VGadapterproblems.......146
Harddiskdriveproblems.........147
Hypervisorproblems..........147
Intermittentproblems..........147
Keyboard,mouse,orUSB-device
problems...............148
Memoryproblems...........148
Microprocessorproblems........150
Monitorproblems............150
Networkconnectionproblems.......152
Optional-deviceproblems........152
Powerproblems............153
Serialportproblems...........154
ServerGuideproblems..........155
Softwareproblems...........156
UniversalSerialBus(USB)portproblems..156
Solvingpowerproblems...........157
SolvingEthernetcontrollerproblems......157
Solvingundeterminedproblems........158
Problemdeterminationtips..........159
Recoveringtheserverfirmware(UEFIupdate
failure)..................160
In-bandmanualrecoverymethod.....160
In-bandautomatedbootrecoverymethod..161
Out-of-bandmethod..........161
utomatedbootrecovery(BR)........161
Nx-bootfailure...............162
Chapter5Partslisting,Lenovo
Systemx3500M5Type5464163
Replaceableservercomponents........163
Structuralparts.............174
Powercords...............176
Chapter6Removingandreplacing
components179
Returningadeviceorcomponent.......179
Openingthebezeldoor...........179
Closingthebezeldoor...........181
Removingandreplacingservercomponents...182
Removingandreplacingstructuralparts...182
RemovingandreplacingTier1CRUs....192
RemovingandreplacingTier2CRUs....265
AppendixAIntegratedManagement
ModuleII(IMM2)errormessages295
IMMEventsthatautomaticallynotifySupport..296
ListofIMMevents.............304
AppendixBUEFI(POST)error
codes1017
ListofUEFIevents............1017
AppendixCDSAdiagnostictest
results1041
DSBroadcomnetworktestresults.....1041
TestresultsfortheDSBroadcomnetwork
test................1041
DSBrocadetestresults.........1051
TestresultsfortheDSBrocadetest...1051
DScheckpointpaneltestresults......1060
TestresultsfortheDScheckpointpanel
test................1060
DSCPUstresstestresults........1062
TestresultsfortheDSCPUstresstest..1062
DSEmulexadaptertestresults.......1065
TestresultsfortheDSEmulexadapter
test................1065
DSEXportpingtestresults.......1069
TestresultsfortheDSEXportping
test................1069
DSharddrivetestresults.........1072
iiSystemx3500M5InstallationandServiceGuide