Lenovo ThinkServer TS200 6522 Owner's manual

ThinkServer TS200
Machine Types: 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530
Hardware Maintenance Manual

ThinkServer TS200 Types 6522, 6523, 6524, 6525,
6526, 6528, 6529, and 6530
Hardware Maintenance Manual

Note:
Note: Before using this information and the product it supports, read the general information in “Notices,” on page 267 and the
Warranty and Support Information.
Second Edition (January 2010)
© Copyright Lenovo 2009.
Portions © Copyright International Business Machines Corporation 2007,2009.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Chapter 1. About this manual ..........................1
Important Safety Information ..............................1
Safety statements ..................................2
Important information about replacing RoHS compliant FRUs ...................7
Turkish statement of compliance.............................8
Chapter 2. General information ..........................9
Features and technologies ...............................9
Specifications ...................................11
Software ....................................12
EasyStartup ..................................12
EasyManage ..................................12
Chapter 3. General Checkout ..........................13
Checkout procedure ................................13
About the checkout procedure ............................13
Performing the checkout procedure ..........................14
Diagnosing a problem ................................14
Undocumented problems ...............................16
Chapter 4. Diagnostics .............................17
Diagnostic tools ..................................17
POST .....................................18
Event logs ...................................19
POST error codes ................................21
System event log .................................28
Integrated management module (IMM) error messages .....................29
Troubleshooting tables................................49
EasyStartup problems ...............................49
DVD drive problems ...............................50
General problems ................................51
Hard disk drive problems .............................51
Intermittent problems ...............................52
Keyboard, mouse, or pointing-device problems ......................52
Memory problems ................................54
Microprocessor problems ..............................55
Monitor or video problems .............................55
Optional-device problems .............................57
Power problems .................................58
Serial port problems ...............................59
Software problems ................................60
Universal Serial Bus (USB) port problems ........................60
Error LEDs ...................................62
power supply LEDs ................................64
Diagnostic programs and messages ...........................67
Running the diagnostic programs ...........................67
Diagnostic text messages ..............................68
Viewing the test log ...............................68
Diagnostic messages ...............................68
Recovering the server firmware ............................105
Automated boot recovery (ABR) ............................106
Three boot failure .................................107
Solving SCSI problems ...............................108
Solving power problems...............................108
Solving Ethernet controller problems ..........................109
© Lenovo 2009. Portions © IBM Corp. 2007,2009. iii

Solving undetermined problems ............................110
Problem determination tips ..............................111
Chapter 5. Locating Server Controls and connectors ...............113
Front view ...................................113
Operator information panel..............................115
Rear view ...................................116
System-board internal connectors............................118
System-board external connectors............................119
System-board switches and jumpers ...........................120
System-board LEDs ................................121
Server power features ...............................124
Turning on the server ..............................124
Turning off the server ..............................125
Chapter 6. Replacing FRUs ..........................127
Guidelines for trained service technicians .........................127
Inspecting for unsafe conditions ...........................127
Guidelines for servicing electrical equipment .......................127
Working inside the server with the power on........................128
Handling static-sensitive devices ............................129
Server components ................................129
Removing the side cover ..............................130
Installing the side cover ...............................131
Removing the two-piece bezel .............................131
Installing the lower bezel ..............................133
Installing the upper bezel ..............................134
Replacing a memory module .............................134
Unbuffered DIMMs (UDIMMs) ...........................135
Registered DIMMs (RDIMMs) ............................136
Removing a memory module ............................137
Installing a memory module ............................138
Replacing internal drives ..............................140
Removing a DVD drive ..............................142
Installing a DVD drive ..............................142
Removing a tape drive ..............................144
Installing a tape drive ..............................145
Removing a hot-swap hard disk drive .........................146
IDs for hot-swap hard disk drives ..........................147
Installing a hot-swap hard disk drive .........................148
Removing a simple-swap hard disk drive ........................150
Installing a simple-swap hard disk drive ........................151
Power and signal cables for internal drives .......................151
Replacing an adapter ................................152
Removing an adapter...............................152
Installing an adapter ...............................153
Replacing the ServeRAID-BR10il v2 SAS/SATA controller ...................156
Removing a ServeRAID BR10-il controller ........................156
Installing a ServeRAID BR10-il controller ........................157
Removing an optional ServeRAID-MR10i SAS/SATA controller ................158
Installing an optional ServeRAID-MR10i SAS/SATA controller .................158
Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller .............159
Replacing a PCIe adapter card.............................160
Removing a PCIe adapter card ...........................160
Installing a PCIe adapter card ............................160
Replacing a USB embedded hypervisor flash device .....................161
Removing a USB embedded hypervisor flash device ....................161
Installing a USB embedded hypervisor flash device ....................161
Replacing the virtual media key ............................162
Removing the virtual media key ...........................162
iv ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Hardware Maintenance Manual

Installing the virtual media key ...........................163
Replacing the rear system fan .............................163
Removing the rear system fan ............................164
Installing the rear system fan ............................164
Replacing the hard disk drive fan assembly ........................165
Removing the hard disk drive fan assembly .......................165
Installing the hard disk drive fan assembly .......................167
Replacing the simple-swap backplate ..........................168
Removing the simple-swap backplate .........................168
Installing the simple-swap backplate .........................169
Replacing the SAS/SATA hard disk drive backplane .....................170
Removing the SAS/SATA hard disk drive backplane ....................170
Installing the SAS/SATA hard disk drive backplane ....................171
Replacing the front-panel assembly ...........................172
Removing the front-panel assembly ..........................172
Installing the front-panel assembly ..........................173
Replacing the front USB connector assembly ........................174
Removing the front USB connector assembly .......................174
Installing the front USB connector assembly .......................174
Replacing the rear adapter retention bracket ........................175
Removing the rear adapter retention bracket .......................175
Installing the rear adapter retention bracket .......................176
Replacing the front adapter retention bracket ........................176
Removing the front adapter retention bracket ......................176
Installing the front adapter retention bracket .......................176
Replacing the hot-swap power supply cage ........................177
Removing the hot-swap power supply cage .......................177
Installing the hot-swap power supply cage .......................177
Replacing a hot-swap power supply...........................178
Removing a hot-swap power supply .........................178
Installing a hot-swap power supply ..........................179
Replacing a non-hot-swap power supply .........................180
Removing a non-hot-swap power supply ........................180
Installing a non-hot-swap power supply ........................181
Replacing the microprocessor and fan sink ........................182
Removing the microprocessor and fan sink .......................182
Installing the microprocessor and fan sink........................183
Replacing the system board .............................186
Removing the system board ............................186
Installing the system board .............................187
Replacing the battery ................................188
Removing the battery ..............................188
Installing the battery ...............................189
Completing the FRU replacement ...........................190
Reinstalling the two-piece bezel ...........................190
Reinstalling the side cover .............................193
Connecting the cables ..............................194
Updating the server configuration ..........................194
Updating the Universal Unique Identifier (UUID) ......................195
Updating the DMI/SMBIOS data............................196
Chapter 7. Parts listing, TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and
6530 ....................................201
Replaceable server components ............................202
Power cords ...................................239
Chapter 8. Configuring the server .......................245
Using the Setup Utility ...............................246
Starting the Setup Utility .............................246
Setup Utility menu choices .............................246
Contents v

Passwords ..................................249
Using the Boot Manager program ...........................251
Configuring RAID controllers .............................251
Using LSI Configuration Utility program ........................252
Using the WebBIOS utility ..............................254
Starting the WebBIOS utility ............................254
Main menu of the WebBIOS utility ..........................254
Creating a storage configuration using the Configuration Wizard ................254
Viewing and changing properties...........................255
Viewing and changing virtual disk properties ......................255
Using the EasyStartup DVD..............................255
Before you use the EasyStartup DVD..........................256
EasyStartup overview ..............................256
Installing your operating system without using EasyStartup..................258
Updating the firmware ...............................258
Using the EasyUpdate Firmware Updater tool .......................259
Starting the backup server firmware...........................259
Recovering the UEFI firmware ............................259
Using the integrated management module.........................261
IBM Advanced Settings Utility program .........................262
Installing ThinkServer EasyManage software ........................262
Installation requirements .............................262
Installation order ................................262
Installing Windows 2008 32-bit components .......................263
Uninstalling the LANDesk Software Agent .......................264
Using the remote presence capability and blue-screen capture ..................264
Enabling the remote presence feature .........................264
Obtaining the IP address for the IMM .........................264
Logging on to the Web interface ...........................265
Enabling the Intel Gigabit Ethernet Utility program .....................265
Configuring the Gigabit Ethernet controllers ........................265
Enabling and configuring Serial over LAN (SOL) ......................266
UEFI update and configuration ...........................266
Appendix. Notices ..............................267
Trademarks ...................................268
Important notes .................................268
Product recycling and disposal ............................269
Compliance with Republic of Turkey Directive on the Restriction of Hazardous Substances ........270
Recycling statements for Japan ............................270
Battery return program ...............................271
German Ordinance for Work gloss statement ........................272
Electronic emission notices ..............................272
Federal Communications Commission (FCC) statement ...................272
Industry Canada Class A emission compliance statement ...................272
Avis de conformité à la réglementation d’Industrie Canada ..................272
Australia and New Zealand Class A statement ......................272
United Kingdom telecommunications safety requirement ...................273
European Union EMC Directive conformance statement ...................273
Germany Class A compliance statement ........................273
Japan Voluntary Control Council for Interference (VCCI) statement ...............274
Taiwan Class A warning statement ..........................274
People’s Republic of China Class A warning statement ...................275
Korea Class A warning statement...........................275
Index ....................................277
vi ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Hardware Maintenance Manual

Chapter 1. About this manual
This Hardware Maintenance Manual contains information to help you solve problems that might occur in
your server. It describes the diagnostic tools that come with the server, error codes and suggested actions,
and instructions for replacing failing components.
Replaceable components are of three types:
vSelf-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility.
If Lenovo®installs a self-service CRU at your request, you will be charged for the installation.
vOptional-service customer replaceable unit: You may install an optional-service CRU yourself or
request Lenovo to install it, at no additional charge, under the type of warranty service that is
designated for the server.
vField replaceable unit (FRU): FRUs must be installed only by trained service technicians.
The most recent version of this document is available at http://www.lenovo.com/support.
Before servicing a Lenovo product, be sure to read the Safety Information. See “Important Safety
Information.”
For information about the terms of the warranty and getting service and assistance, see the Warranty and
Support Information document.
Important Safety Information
Be sure to read all caution and danger statements in this book before performing any of the instructions.
Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant
d’exécuter les instructions.
Lesen Sie unbedingt alle Hinweise vom Typ ″ACHTUNG″oder ″VORSICHT″in dieser Dokumentation,
bevor Sie irgendwelche Vorgänge durchführen
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire
una qualsiasi delle istruzioni
Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer uma
das instruções
Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir
las instrucciones.
© Lenovo 2009. Portions © IBM Corp. 2007,2009. 1

Safety statements
Important:
Each caution and danger statement in this document is labeled with a number. This number is used to
cross reference an English-language caution or danger statement with translated versions of the caution
or danger statement in the Safety Information document.
For example, if a caution statement is labeled ″Statement 1,″translations for that caution statement are in
the Safety Information document under ″Statement 1.″
Be sure to read all caution and danger statements in this document before you perform the procedures.
Read any additional safety information that comes with the server or optional device before you install
the device.
Attention: Use No. 26 AWG or larger UL-listed or CSA certified telecommunication line cord.
2ThinkServer TS200 Types 6522, 6523, 6524, 6525, 6526, 6528, 6529, and 6530: Hardware Maintenance Manual