Levoit Classic 300S User manual

Smart True HEPA Air Purifier
Product Series: Core 300S
Model: Core 300S
USER MANUAL
EN DE ESFR IT
Questions or Concerns?
[email protected]

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Table of Contents
Package Contents
Specifications
Safety Information
Getting to Know Smart Your Air Purifier
Controls
Getting Started
Using Your Smart Purifier
About the Filter
Levoit Replacement Filters
Care & Maintenance
Troubleshooting
Warranty Information
Customer Support
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EN  ENGLISH
FR  FRANÇAIS
Table des matières
Contenu de l’emballage
Caractéristiques techniques
Consignes de sécurité
Prise en main de votre purificateur
d’air intelligent
Commandes
Prise en main
Utilisation de votre purificateur d’air
intelligent
À propos du filtre
Filtres de rechange Levoit
Entretien et maintenance
Dépannage
Informations relatives à la garantie
Service client
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Inhaltsverzeichnis
Lieferumfang
Technische Daten
Sicherheitshinweise
Ihr Smart Luftreiniger
Bedienungstasten
Erste Schritte
Der Gebrauch Ihres Smart Luftreinigers
Informationen zum Filter
Ersatzfilter von Levoit
Pflege und Wartung
Problemlösung
Garantie
Kundendienst
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DE  DEUTSCHE
Indice
Contenuto della confezione
Specifiche
Informazioni di sicurezza
Componenti del purificatore
d’aria smart
Comandi
Avvio
Uso del purificatore d’aria smart
Il filtro
Filtri di ricambio Levoit
Cura e manutenzione
Risoluzione dei problemi
Informazioni sulla garanzia
Assistenza Clienti
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IT  ITALIANO
Índice
Contenido de la caja
Especificaciones
Información de seguridad
Componentes del purificador
de aire inteligente
Controles
Primeros pasos
Usar el purificador de aire inteligente
El filtro
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ES  ESPAÑOL
Filtros de recambio Levoit
Cuidado y mantenimiento
Solución de problemas
Información sobre la garantía
Atención al Cliente
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Package Contents
1 x Smart Air Purifier
1 x True HEPA 3-Stage Original Filter
(Pre-Installed)
1 x User Manual
1 x Quick Start Guide
Specifications
Power Supply AC 220–240V, 50/60Hz
Rated Power 15W
Ideal Room
Size
41 m²
Note:
• Eective for larger
rooms, but purification
will take longer.
• Ideal Room Size is
based on 2 air changes
per hour (ACH).
CADR (CFM) 195 m³/h / 115 CFM
Operating
Conditions
Temperature:
-10°–40°C / 14°–104°F
Humidity: < 85% RH
Noise Level 22–47dB
Dimensions 22 x 22 x 36 cm /
8.7 x 8.7 x 14.2 in
Weight 2.7 kg / 5.95 lb
Wi-Fi®
Frequency
Range
2412–2472MHz
E.I.R.P: < 20dBm
Bluetooth®
Frequency
Range
2402–2480MHz
E.I.R.P: < 20dBm
Note: To access additional smart functions,
download the free VeSync app (see page 8).
ENGLISH
User Manual
Smart True HEPA Air Purifier
Model: Core 300S
EN
3

SAFETY INFORMATION
•Only use your air purifier as described in
this manual.
•Do not use without removing the plastic
wrap from the filter. The air purifier will
not filter air, and may overheat, causing a
fire hazard.
•Do not use the air purifier outdoors.
•Keep the air purifier away from water, and
wet or damp areas. Never place in water
or liquid.
•Do not use in excessively humid areas.
•Keep the air purifier away from heat
sources.
•Do not use where combustible gases,
vapours, metallic dust, aerosol (spray)
products, or fumes from industrial oil are
present.
•Keep 1.5 m / 5 ft away from where oxygen
is being administered.
•Do not place anything into any opening in
the air purifier.
•Do not sit or place heavy objects on the
air purifier.
•Keep the inside of the air purifier dry. To
prevent moisture buildup, avoid placing in
rooms with major temperature changes or
underneath air conditioners.
•Always unplug the air purifier before
servicing (such as changing the filter).
•WARNING: To reduce the risk of fire or
electric shock, do not use this air purifier
with any solid-state speed controls (such
as a dimmer switch).
•Not for commercial use. Household use
only.
To reduce the risk of fire, electric shock, or other injury, follow all instructions and safety
guidelines.
General Safety
• Keep the air purifier near the outlet it is
plugged into.
• Never place the cord near any heat
source.
• Do not cover the cord with a rug, carpet,
or other covering. Do not place the cord
under furniture or appliances.
• Keep the cord out of areas where people
walk often. Place the cord where it will not
be tripped over.
Electromagnetic Fields (EMF)
Your Levoit air purifier complies with all
standards regarding electromagnetic fields
(EMF). If handled properly and according to the
instructions in this user manual, the appliance
is safe to use based on scientific evidence
available today.
Power & Cord
READ AND SAVE THESE
INSTRUCTIONS
•This air purifier can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use
of the appliance in a safe way and
understand the hazards involved. Children
shall not play with the air purifier.
Cleaning and user maintenance shall not
be made by children without supervision.
•If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in
order to avoid a hazard.
EN
4

GETTING TO KNOW YOUR SMART AIR PURIFIER
A. Fan Speed Indicators
B. Fan Speed Button
C. On/O Button
D. Sleep Mode Button
E. Timer Button
F. Timer Indicator
G. Wi-Fi® Indicator
H. Auto Mode Button
I. Air Quality Indicator Rings
J. Display O Button
Front, upside downBack
K. Check Filter Indicator
L. Display Lock Button
M. Air Outlets
N. Housing
O. Air Inlets
P. AirSight™ Plus Laser Dust Sensor
Q. Anti-Skid Pads
R. Filter Cover
S. True HEPA 3-Stage Original Filter
N P
M
O
B
C
D
E
H
I
J
K
L
R
S
A
F
G
Q
EN
5

CONTROLS
On/O Button
• Turns the air purifier on/o.
• Press and hold to configure
the air purifier. See the
VeSync in-app instructions
for more information.
Fan Speed Button
• Cycles through fan speeds:
I (low), II (medium), and III
(high).
• Tapping the Fan Speed
Button while the air purifier
is in Sleep Mode or Auto
Mode will exit that mode.
Wi-Fi Indicator
• Turns on, o, or blinks to
indicate pairing status.
See the VeSync in-app
instructions for more
information.
Sleep Mode Button
• Turns Sleep Mode on (see
page 9).
• Press and hold for 3
seconds to reset the Check
Filter Indicator.
Timer Button
• Cycles through timer
options (see page 10).
• Holding for 2 seconds
allows you to cycle through
the timer options faster.
Display Lock Button
• Prevents current settings
from being changed (see
page 10).
• Blinks when any other
button is tapped to indicate
that Display Lock is on.
Auto Mode
• Turns Auto Mode on (see
page 9).
Check Filter Indicator
• Lights up when the filter
should be checked (see
Check Filter Indicator,
page 14).
• Reset the Check Filter
Indicator by pressing and
holding the Sleep Mode
button for 3 seconds.
Display O Button
• Turns the display o (see
page 10).
• Tap any button (except )
to turn the display back on.
EN
6

3. Replace the filter cover and twist
clockwise to lock. [Figure 1.3]
Figure 1.3
Figure 1.4
38 cm /
15 in
cover should
snap shut
38 cm /
15 in
GETTING STARTED
1. Flip the air purifier over. Twist the filter
cover anticlockwise and remove it.
[Figure 1.1]
Figure 1.1
Figure 1.2
handle facing up
2. Remove the filter from its plastic
packaging and place the filter back into
the air purifier with the handle facing up.
[Figure 1.2]
4. Place the purifier on a flat, stable surface
with the display facing up. Allow at least
38 cm / 15 inches of clearance on all
sides. Keep away from anything that
would block airflow, such as curtains.
[Figure 1.4]
EN
7

USING YOUR SMART
AIR PURIFIER
1. Plug in and tap to turn on the air
purifier. The fan will start on level I.
[Figure 2.1]
2. Optionally, tap to change fan speed
between I, II, and III.
Note:
• The indicators are not buttons and
cannot be used to change the fan
speed.
• The fan speed indicators will light up
when active.
• Fan speed III is the loudest, but cleans
air the quickest.
• For best results, or to address a specific
air quality issue such as smoke, run the
air purifier at high speed (level III) for
15–20 minutes before using a lower
speed.
• To eectively clean air, keep windows
and doors closed while the air purifier
is on.
3. Tap to turn o the air purifier.
Figure 2.1
Note: Using the VeSync app allows you to control
your air purifier remotely and access additional
functions and features.
1. To download the VeSync app, scan the
QR code or search “VeSync” in the Apple
App Store® or Google Play Store.
2. Open the VeSync app. Log In or Sign Up.
3. Follow the in-app instructions to set up
your smart air purifier.
You can use the VeSync app to connect
your smart air purifier to Amazon Alexa or
Google Assistant™. Please follow in-app
instructions to set up your voice assistant.
VeSync App Setup
Connect with Amazon Alexa or
Google Assistant™
EN
8

Sleep Mode operates quietly by using a fan
speed lower than fan speed 1.
1. Tap to turn Sleep Mode on/o.
2. Sleep Mode will turn o the display
after 3 seconds if no other buttons are
pressed.
Auto Mode uses AirSight Plus, a smart laser
dust sensor inside the air purifier, to adjust
the fan speed automatically based on air
quality. For example, if the air quality is bad,
the fan will automatically be set to high
speed.
The air purifier is in Standby Mode when it is
turned o, but plugged in.
Note: Display lock can be used while the
air purifier is in Standby Mode to keep the
air purifier from turning back on. The laser
dust sensor will still detect the surrounding
air quality and give you updates in the
VeSync app.
Note:
• When the display is turned o, press
any button (except ) to turn the
display back on. If you don’t press
another button, the display will turn o
again after 3 seconds.
• The Check Filter Indicator will still turn
on and stay on if it’s time to check your
filter (see page 14).
Note:
• The air purifier will take 5 seconds
to detect the air quality each time it
is turned on. During this time, the air
quality indicator rings will be blue. After
5 seconds, the air quality indicator
rings will change colour based on the
detected air quality.
• The VeSync app also supports
additional auto modes: Quiet Auto
Mode and Ecient Auto Mode (see
page 11).
USING YOUR PURIFIER (CONT.)
Air Quality Indicator Chart
Indicator
Colour
Air
Quality
Auto Mode
Fan Speed
Blue Very Good Sleep Mode
Green Good Low
Orange Moderate Medium
Red Bad High
When the air purifier is plugged in and turned
o, it will remember its previous fan speed,
Sleep Mode, Auto Mode, Display Lock, and
Display O settings.
When the air purifier is unplugged and turned
o, it will only remember its previous fan
speed, Sleep Mode, and Auto Mode.
Note: The air purifier will remember the last
timer setting chosen (1–12 hours), but it will not
automatically resume the timer. You will need to
reselect the timer after the air purifier is turned
back on.
Memory Function Auto Mode
Standby Mode
Sleep Mode
EN
9

You can set a timer for 1–12 hours.
1. Tap repeatedly to select a time in
1-hour increments. When you’ve chosen
your time, the display will flash 3 times,
and the timer will start automatically.
When the air purifier is on, you can lock
the display to prevent settings from being
accidentally changed. Buttons will not
respond to being tapped.
1. Tap and hold for 3 seconds to
lock/unlock the display.
2. will light up, and will flash 3 times.
This turns o the display lights on the air
purifier, including button lights and indicator
lights (except the Check Filter Indicator).
1. Press to turn o the display.
2. Tap any button (except or ) to
temporarily turn the display back on.
If you don’t press another button, the
display will turn back o after 3 seconds.
3. Press to turn the display back on.
The display will stay on.
Note:
• You can change the fan speed at any
time while the timer is on.
• The timer will restart if the time is
changed.
• The air purifier will remember the last
timer setting while turned o, but the
timer will be cancelled and need to be
restarted.
• You can set a timer for 1–24 hours in
the VeSync app.
Note: The Check Filter Indicator will still turn
on and stay on if it’s time to check your filter
(see page 14).
2. When the timer is finished, the air purifier
will turn o.
3. To cancel a timer, tap until the display
reads “--H” and flashes 3 times.
Note:
• The timer indicator will count down
from your selected time, and the air
purifier will turn o when it’s finished.
• Press and hold for 2 seconds to
cycle through timer options faster.
• The timer indicator cannot be used to
select a time.
• The indicator will light up when active.
Note:
• When the display is locked, will
flash 3 times if you tap other buttons on
the display.
• Display lock can still be used when the
air purifier is in Standby Mode.
USING YOUR PURIFIER (CONT.)
Timer Display Off
Display Lock
EN
10

The VeSync app allows you to access
additional smart air purifier functions,
including those listed below. As the app
develops, more features may become
available.
Remote Control
• Change any air purifier settings
through the app, even while Display
Lock is on.
Timer Function
• Set a timer between 1–24 hours.
Air Quality Updates
• View real-time PM2.5 updates in the
app.
• See your air quality history for the
previous week.
Filter Replacement Info
• Keep tabs on the remaining filter life
by checking the filter life percentage
in the app.
• Shop for replacement filters.
Schedules
• Create and customise schedules
for your air purifier to match your
routines.
Auto Mode
• Access additional Auto Modes: Quiet
Auto Mode and Ecient Auto Mode.
• Quiet Auto Mode never uses the
highest fan speed to avoid making
too much noise.
• Ecient Auto Mode lets you choose
the size of the area you want to
purify. The air purifier will use the
highest fan speed to clean the air
in that area. Once your air is clean,
it will lower to the fan speed best
suited to the selected room size.
USING YOUR PURIFIER (CONT.)
VeSync App Functions
EN
11

ABOUT THE FILTER
The air purifier uses a 3-stage filtration
system to purify air.
A. Pre-Filter
• Captures large particles such as dust,
lint, fibres, hair, and pet fur.
• Maximises the filter’s life by
protecting it.
B. H13 True HEPA Filter
• Captures at least 99.97% of airborne
particles 0.3 microns (µm) in size.
• Traps small particles such as mould
spores, fine dust, smoke particles,
bacteria and viruses*, and allergens
such as pollen, dust mites, and pet
dander.
C. High-Eciency Activated Carbon Filter
• Physically adsorbs smoke, odours,
and fumes.
• Filters compounds such as
formaldehyde, benzene, ammonia,
hydrogen sulphide, and volatile
organic compounds (VOCs).
A
B
C
Moisture may damage the filter. This air
purifier should be used in an area with a
humidity level below 85% RH. If you use the
air purifier in excessively humid areas, the
surface of the filter may become mouldy.
The air change rate is how many times all of the
air in a room can be purified (or “changed”) by
the air purifier in 1 hour. Air changes per hour
(ACH) are calculated on the recommended
room size assuming 2.4 m / 8 ft ceilings. For
smaller rooms, the air change per hour will
increase. This air purifier has an air change per
hour of 2, which means it can change air 2 times
per hour at the max speed in a single, closed
room up to 41 m². The air purifier is eective for
larger rooms, but air purification will take longer,
with fewer air changes per hour.
This air purifier has a Clean Air Delivery Rate of
195 m³/h or 115 cubic feet per minute (CFM).
Clean Air Delivery Rate (CADR) measures the
eciency of an air purifier by indicating the
volume of clean air that an air purifier produces
per minute. This is based on removal of dust,
pollen, and smoke, which are the 3 most
common indoor air pollutants. The higher the
CADR, the more particles the air purifier will
remove and the larger the area it can clean.
The rating is measured at the air purifier’s
highest speed.
Humidity
Air Change per Hour
Clean Air Delivery Rate
Note: To eectively clean air, keep windows
and doors closed while the air purifier is on.
Note: Water or moisture will allow mould to
grow. To solve a mould problem, get rid of
the source of the moisture and clean up the
mold. Air purifiers cannot solve an existing
mould problem, and can only remove mould
spores and reduce odours.
*The H13 True HEPA Filter can remove most
viruses and bacteria from the air, but cannot
fully remove them from your environment. Air
purifiers cannot prevent an infected person
from spreading an infection, and cannot remove
bacteria and viruses from surfaces. Please use
this air purifier together with other precautions.
EN
12

Your air purifier comes with a Levoit True HEPA 3-Stage Original Filter. You can also choose a
replacement filter with additional capabilities. Choose the filter best suited to the environment of
your home.
Traps fine particles such as dust, pollen, and pet dander while adsorbing common
household smells such as pet odours and cooking smells.
Best used for: allergies, dust, and light odours
Get all the benefits of the Original Filter with the addition of a High-Eciency Activated
Carbon Filter, which is very eective for strong smells and is customised to address pet
odours and cooking smells.
Best used for: pet allergies, bad-smelling rooms
Get all the benefits of the Original Filter with the addition of a High-Eciency Activated
Carbon Filter, which is very eective for strong smells and is customised to address
air pollution, cigarette smoke, vehicle exhaust, toxic gases and fumes, volatile organic
compounds (VOCs), and smoke from wildfires.
Best used for: high air pollution, smoke
Core 300-RF
Levoit True HEPA 3-Stage Original Filter
Amazon ASIN: B07S8NM4Q9
Core 300-RF-PA
Levoit True HEPA 3-Stage Pet Allergy Filter
Amazon ASIN: B07SDPHJ19
Core 300-RF-TX
Levoit True HEPA 3-Stage Toxin Absorber Filter
Amazon ASIN: B07S6MSC1T
LEVOIT REPLACEMENT FILTERS
Get the benefits of the Original Filter with an additional antibacterial treatment which is
very eective for trapping and inhibiting the growth of bacteria and mould spores..
Best used for: mould, bacteria, and musty environments
Core 300-RF-MB
Levoit True HEPA 4-Stage Mould and Bacteria Filter
Amazon ASIN: B07SCZ46N2
EN
13

Resetting the Check
Filter Indicator
Reset the Check Filter Indicator when:
A. lights up red.
1. Replace the filter (see page 15).
2. Turn on the air purifier.
3. Press and hold for 3 seconds.
4. will turn o when successfully
reset.
B. The filter was changed before
lit up.
1. Press and hold for 3 seconds.
2. The will flash for 3 seconds.
3. will turn o when successfully
reset.
CARE & MAINTENANCE
Figure 3.1
will light up as a reminder to check the
filter. You will also receive a notification from
VeSync when it’s time to check your filter, and
you can view your filter life percentage in the
app at any time. Depending on how often you
use the air purifier, the indicator should turn
on within 6–8 months. You may not need to
replace your filter yet, but you should check it
when turns on.
Check Filter Indicator
Cleaning the Smart Air Purifier
• Unplug before cleaning.
• Wipe the outside of the air purifier with
a soft, dry cloth. If necessary, wipe
the housing with a damp cloth, then
immediately dry.
• Vacuum the inside of the air purifier.
• Do not clean with abrasive chemicals or
flammable cleaning agents.
Filter When to Clean How to Clean When to Replace
Pre-Filter Every 2–4
weeks
Use a soft brush or vacuum
hose [Figure 3.1]
6–8 months
True HEPA
& Activated
Carbon Filter
Do not clean
The outer pre-filter should be cleaned every
2–4 weeks to increase eciency and extend
the life of your filter. Clean the pre-filter using
a soft brush or vacuum hose to remove hair,
dust, and large particles. [Figure 3.1] Do not
clean the filter with water or other liquids.
Cleaning the Filter
EN
14

1. Unplug the air purifier. Flip the air purifier
over and remove the filter cover (see
Getting Started, page 7).
2. Remove the old filter.
3. Clean out any remaining dust or hair
inside the air purifier using a vacuum
hose. Do not use water or liquids to
clean the air purifier. [Figure 3.2]
4. Unwrap the new filter and place it into the
housing (see Getting Started, page 7).
5. Replace the cover. Plug in the air purifier.
6. Reset the Check Filter Indicator (see
page 14).
The AirSight Plus Laser Dust Sensor can be
blocked by dust, which aects the sensor’s
accuracy. Clean the sensor every 3 months.
Using your air purifier in an environment with
more dust may mean you will need to clean
the sensor more often.
1. Unplug the air purifier.
2. Place the end of a vacuum cleaner over
the sensor openings. [Figure 3.3]
3. Turn the vacuum on for at least 10
seconds to clean out dust.
Replacing the Filter
Cleaning the AirSight Plus
Laser Dust Sensor
Figure 3.2
Figure 3.3
If not using the air purifier for an extended
period of time, wrap both the air purifier and
the filter in plastic packaging and store in a
dry place to avoid moisture damage.
Storage
The filter should be replaced every 6–8
months. You may need to replace your filter
earlier or later depending on how often you
use your air purifier. Using your air purifier in
an environment with relatively high pollution
may mean you will need to replace the filter
more often, even if is o.
You may need to replace your filter if you
notice:
• Increased noise when the air purifier
is on
• Decreased airflow
• Unusual odours
• A visibly clogged filter
When Should I Replace the
Filter?
Note:
• To maintain the performance of your air
purifier, only use ocial Levoit filters. To
buy replacement filters, go to Amazon
and search B07S8NM4Q9. To find
ASINs for upgraded replacement filters,
see page 13.
• Remember to reset after changing
the filter (see page 14).
EN
15

Problem Possible Solution
Air purifier will not turn on or
respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop using
the air purifier and contact Customer Support (see 20).
Plug the air purifier into a dierent outlet.
The air purifier may be malfunctioning. Contact Customer
Support (see 20).
Airflow is significantly
reduced.
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Tap to increase the fan speed.
Leave 38 cm / 15 inches of clearance on all sides of the air
purifier.
The pre-filter may be clogged by large particles, such as hair
or lint, blocking airflow. Clean the pre-filter (see page 14).
Replace the filter (see page 15).
Air purifier makes an unusual
noise while the fan is on.
Make sure the filter is properly in place with plastic packaging
removed (see page 7).
Make sure the air purifier is operating on a hard, flat, level
surface.
Replace the filter (see page 15).
The air purifier may be damaged, or a foreign object may
be inside. Stop using the air purifier and contact Customer
Support (see page 20). Do not try to repair the air purifier.
Strange smell coming from
the air purifier.
Clean the filter, or replace if necessary.
Contact Customer Support (see 20).
Make sure not to use your air purifier in an area with high
humidity or while diusing essential oils.
TROUBLESHOOTING
EN
16

If your problem is not listed, please contact Customer Support (see 20).
TROUBLESHOOTING CONT.
Problem Possible Solution
Poor air purification quality. Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the air
purifier (the inlet or outlet).
Make sure the filter is removed from its packaging and
properly in place (see page 7).
Close doors and windows while using the air purifier.
If the room is larger than 41 m², air purification will take longer.
The air purifier may not be as eective in significantly larger
rooms.
Replace the filter (see page 15).
is still on after replacing
the filter.
Reset the Check Filter Indicator (see page 14).
has not turned on within
8 months.
is a reminder for you to check the filter and will light up
based on how much the air purifier has been used (see page
14). If you don’t use your air purifier often, will take longer
to turn on.
turned on before 6
months.
is a reminder for you to check the filter and will light up
based on how much the air purifier has been used
(see page 14). If you run your air purifier frequently, will
turn on sooner.
Air Quality Indicator always
stays red.
The AirSight Plus Laser Dust Sensor may need to be
cleaned (see page 15).
If you’re using an ultrasonic humidifier near the air purifier,
the mist may aect the accuracy of the AirSight Plus Laser
Dust Sensor. The sensor will detect the large mist particles,
and the Air Quality Indicator may turn red. Avoid using an
ultrasonic humidifier near the air purifier, or use a dierent
mode besides Auto Mode.
Air Quality Indicator always
stays blue, even when the air
quality is poor.
The AirSight Plus Laser Dust Sensor detects airborne
particles, but it cannot detect gas. Make sure there isn’t gas
polluting the air.
Display shows Error Code
“E1”.
The motor has malfunctioned. Please contact Customer
Support (see page 20).
EN
17

If your problem is not listed, please contact Customer Support (see 20).
VESYNC APP TROUBLESHOOTING
ATTRIBUTIONS
My air purifier isn’t connecting to the VeSync app.
• During the setup process, you must be on a secure 2.4GHz Wi-Fi network. Confirm that the
network is working correctly.
• Make sure the Wi-Fi password you entered is correct.
• There should be no spaces at the beginning or end of the password.
• Test the password by connecting a dierent electronic device to the router.
• If you’re manually typing in the SSID and password, double check that both are entered
correctly.
• Try moving your air purifier closer to the router. Your phone should be as close as possible
to your air purifier.
• Your router may need to be at a higher location, away from obstructions.
• Make sure your air purifier and router are away from appliances (such as microwave ovens,
refrigerators, electronic devices, etc.) to avoid signal interference.
• If you’re using a VPN, make sure it’s turned o while setting up your air purifier.
• Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, the
air purifier will not be able to access your Wi-Fi network, and setup will fail.
My air purifier is oine.
• Make sure the air purifier is plugged in and has power, then refresh the VeSync menu by
swiping down on the screen.
• Make sure your router is connected to the internet and your phone’s network connection is
working.
• Delete the oine air purifier from the VeSync app. Swipe left (iOS®) or tap and hold
(Android™), then tap Delete. Reconfigure the air purifier with the VeSync app.
Note: Portal authentication means that you need to sign in to your Wi-Fi® network through a
web page before you can use the Internet.
Note: Power outages, internet outages, or changing Wi-Fi® routers may cause the air purifier
to go oine.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its aliates.
Google, Android, and Google Play are trademarks of Google LLC.
App Store® is a trademark of Apple Inc.
Wi-Fi® is a registered trademark of Wi-Fi Alliance®.
iOS is a registered trademark of Cisco Systems, Inc. and/or its aliates in the United States and
certain other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Arovast Corporation is under license.
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The product, in accordance with the Eco-design Requirements for Energy Related Products
Directive 2009/125/EC, is in compliance with the following norm(s) or document(s): Regulation (EC)
NO. 1275/2008, as amended by Regulation (EU) No. 801/2013.
ABOUT ENERGYRELATED PRODUCTS
Required Power State Information Networked Standby
Power consumption in specified power
mode, at 230V/50Hz input
≤ 2.0 W
Time after which equipment is automatically
switched into mode
Immediately
Network port deactivation/activation
procedures
Disconnecting the Wi-Fi connection will
deactivate the Wi-Fi network. Connecting the
device to Wi-Fi will activate the Wi-Fi network.
Networked Standby Mode: When the Wi-Fi network is activated, press and hold the On/O
button, and the device will immediately enter the networking standby state.
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WARRANTY INFORMATION
Terms & Policy
Arovast Corporation warrants all products
to be of the highest quality in material,
craftsmanship, and service for 2 years,
eective from the date of purchase to
the end of the warranty period. Warranty
lengths may vary between product
categories.
CUSTOMER SUPPORT
If you have any questions or concerns about
your new product, please contact our helpful
Customer Support Team.
Distributed by Arovast Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
Email: [email protected]
*Please have your order invoice and order ID
ready before contacting Customer Support.
Product Smart True HEPA Air Purifier
Model Core 300S
For your own reference, we strongly recommend
that you record your order ID and date of
purchase.
Order ID
Date of Purchase
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