Lexmark 464de - X B/W Laser User manual

X46x Series
User's Guide
September 2009 www.lexmark.com
Machine type(s):
7014, 4569, 4570
Model(s):
431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2

Contents
Safety information...........................................................................15
Learning about the printer.............................................................17
Thank you for choosing this printer!............................................................................................................................17
Finding information about the printer........................................................................................................................17
Printer configurations........................................................................................................................................................18
Selecting a location for the printer...............................................................................................................................20
Basic functions of the scanner........................................................................................................................................21
Understanding the ADF and scanner glass................................................................................................................22
Understanding the printer control panel...................................................................................................................23
Understanding the home screen...................................................................................................................................24
Using the touch-screen buttons....................................................................................................................................25
Additional printer setup..................................................................29
Installing internal options................................................................................................................................................29
Available internal options............................................................................................................................................................ 29
Accessing the system board to install internal options.................................................................................................... 30
Installing a memory card ............................................................................................................................................................. 32
Installing a flash memory or firmware card........................................................................................................................... 34
Installing an Internal Solutions Port......................................................................................................................................... 36
Installing a printer hard disk ....................................................................................................................................................... 43
Installing a fax card ........................................................................................................................................................................ 47
Installing hardware options.............................................................................................................................................50
Installing a 250- or 550-sheet drawer...................................................................................................................................... 50
Attaching cables..................................................................................................................................................................51
Verifying printer setup.......................................................................................................................................................52
Printing a menu settings page................................................................................................................................................... 52
Printing a network setup page .................................................................................................................................................. 53
Setting up the printer software......................................................................................................................................53
Installing printer software ........................................................................................................................................................... 53
Updating available options in the printer driver................................................................................................................. 54
Setting up wireless printing.............................................................................................................................................55
Follow these steps to set up your printer .............................................................................................................................. 55
Information you will need to set up the printer on a wireless network...................................................................... 55
Installing the printer on a wireless network (Windows) ................................................................................................... 56
Installing the printer on a wireless network (Macintosh)................................................................................................. 59
Installing the printer on a wired network...................................................................................................................63
Contents
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Changing port settings after installing a new network Internal Solutions Port...........................................65
Setting up serial printing..................................................................................................................................................67
Minimizing your printer's environmental impact.....................69
Saving paper and toner.....................................................................................................................................................69
Using recycled paper..................................................................................................................................................................... 69
Conserving supplies....................................................................................................................................................................... 69
Saving energy.......................................................................................................................................................................70
Using Eco-Mode .............................................................................................................................................................................. 70
Adjusting Power Saver.................................................................................................................................................................. 71
Adjusting the brightness of the display ................................................................................................................................. 72
Setting the standard exit bin light............................................................................................................................................ 72
Recycling.................................................................................................................................................................................73
Recycling Lexmark products....................................................................................................................................................... 73
Recycling Lexmark packaging.................................................................................................................................................... 73
Returning Lexmark cartridges for reuse or recycling......................................................................................................... 74
Reducing printer noise......................................................................................................................................................74
Loading paper and specialty media.............................................76
Setting the Paper Size and Paper Type........................................................................................................................76
Configuring Universal paper settings..........................................................................................................................76
Avoiding jams.......................................................................................................................................................................77
Loading trays.........................................................................................................................................................................77
Using the multipurpose feeder......................................................................................................................................81
Linking and unlinking trays.............................................................................................................................................86
Linking trays...................................................................................................................................................................................... 86
Unlinking trays................................................................................................................................................................................. 86
Assigning a custom paper type name..................................................................................................................................... 87
Changing a Custom Type <x> name....................................................................................................................................... 87
Paper and specialty media guidelines.........................................89
Paper guidelines..................................................................................................................................................................89
Paper characteristics...................................................................................................................................................................... 89
Unacceptable paper ...................................................................................................................................................................... 90
Selecting paper................................................................................................................................................................................ 90
Using recycled paper and other office papers ..................................................................................................................... 90
Selecting preprinted forms and letterhead........................................................................................................................... 91
Storing paper.................................................................................................................................................................................... 91
Supported paper sizes, types, and weights...............................................................................................................92
Paper sizes supported by the printer ...................................................................................................................................... 92
Paper types and weights supported by the printer ........................................................................................................... 93
Contents
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Paper capacities............................................................................................................................................................................... 94
Printing...............................................................................................95
Printing a document..........................................................................................................................................................95
Printing on both sides of the paper (duplexing)......................................................................................................95
Printing on specialty media.............................................................................................................................................96
Tips on using letterhead............................................................................................................................................................... 96
Tips on using transparencies...................................................................................................................................................... 96
Tips on using envelopes............................................................................................................................................................... 96
Tips on using labels........................................................................................................................................................................ 97
Tips on using card stock............................................................................................................................................................... 97
Printing confidential and other held jobs...................................................................................................................98
Holding jobs in the printer.......................................................................................................................................................... 98
Printing confidential and other held jobs from Windows ............................................................................................... 99
Printing confidential and other held jobs from a Macintosh computer..................................................................... 99
Printing from a flash drive..............................................................................................................................................100
Printing information pages...........................................................................................................................................101
Printing a font sample list..........................................................................................................................................................101
Printing a directory list................................................................................................................................................................101
Printing the print quality test pages......................................................................................................................................102
Canceling a print job........................................................................................................................................................102
Canceling a print job from the printer control panel ......................................................................................................102
Canceling a print job from the computer............................................................................................................................102
Copying.............................................................................................104
Making copies....................................................................................................................................................................104
Making a quick copy....................................................................................................................................................................104
Copying using the ADF...............................................................................................................................................................104
Copying using the scanner glass ............................................................................................................................................105
Copying photos.................................................................................................................................................................105
Copying on specialty media..........................................................................................................................................105
Making transparencies................................................................................................................................................................105
Copying to letterhead.................................................................................................................................................................106
Customizing copy settings............................................................................................................................................106
Copying from one size to another..........................................................................................................................................106
Making copies using paper from a selected tray ..............................................................................................................106
Copying on both sides of the paper (duplexing)..............................................................................................................107
Reducing or enlarging copies ..................................................................................................................................................107
Adjusting copy quality................................................................................................................................................................107
Collating copies.............................................................................................................................................................................108
Placing separator sheets between copies ...........................................................................................................................108
Copying multiple pages onto a single sheet......................................................................................................................109
Contents
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Creating a custom job (job build) ...........................................................................................................................................109
Pausing the current print job to make copies........................................................................................................110
Placing information on copies.....................................................................................................................................110
Placing the date and time at the top of each page..........................................................................................................110
Placing an overlay message on each page..........................................................................................................................111
Canceling a copy job........................................................................................................................................................111
Canceling a copy job while the document is in the ADF ...............................................................................................111
Canceling a copy job while copying pages using the scanner glass .........................................................................111
Canceling a copy job while the pages are being printed ..............................................................................................111
Understanding the copy screens and options.......................................................................................................112
Copy from........................................................................................................................................................................................112
Copy to .............................................................................................................................................................................................112
Scale...................................................................................................................................................................................................112
Darkness...........................................................................................................................................................................................112
Content.............................................................................................................................................................................................112
Sides (Duplex) ................................................................................................................................................................................113
Collate...............................................................................................................................................................................................113
Options.............................................................................................................................................................................................113
Improving copy quality...................................................................................................................................................114
E-mailing..........................................................................................115
Getting ready to e-mail...................................................................................................................................................115
Enabling the e-mail function....................................................................................................................................................115
Setting up the e-mail function.................................................................................................................................................116
Configuring the e-mail settings...............................................................................................................................................116
Creating an e-mail shortcut...........................................................................................................................................116
Creating an e-mail shortcut using the Embedded Web Server ...................................................................................116
Creating an e-mail shortcut using the touch screen........................................................................................................117
E-mailing a document.....................................................................................................................................................117
Sending an e-mail using the touch screen..........................................................................................................................117
Sending an e-mail using a shortcut number ......................................................................................................................117
Sending an e-mail using the address book .........................................................................................................................118
Customizing e-mail settings.........................................................................................................................................118
Adding e-mail subject and message information.............................................................................................................118
Changing the output file type..................................................................................................................................................119
Canceling an e-mail..........................................................................................................................................................119
Understanding e-mail options.....................................................................................................................................119
Original Size ....................................................................................................................................................................................119
Sides (Duplex) ................................................................................................................................................................................119
Orientation......................................................................................................................................................................................120
Binding .............................................................................................................................................................................................120
E-mail Subject ................................................................................................................................................................................120
Contents
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E-mail File Name............................................................................................................................................................................120
E-mail Message..............................................................................................................................................................................120
Resolution........................................................................................................................................................................................120
Send As.............................................................................................................................................................................................120
Content.............................................................................................................................................................................................120
Advanced Options........................................................................................................................................................................121
Faxing...............................................................................................122
Getting the printer ready to fax...................................................................................................................................122
Setting up the printer to fax .....................................................................................................................................................122
Choosing a fax connection........................................................................................................................................................122
Connecting to an analog telephone line .............................................................................................................................123
Connecting to a DSL service .....................................................................................................................................................124
Connecting to a PBX or ISDN system.....................................................................................................................................124
Connecting to a distinctive ring service ...............................................................................................................................125
Connecting the printer and a telephone or answering machine to the same telephone line.........................125
Connecting to an adapter for your country or region.....................................................................................................127
Connecting to a computer with a modem..........................................................................................................................132
Enabling the fax function...........................................................................................................................................................133
Using the Embedded Web Server for fax setup.................................................................................................................134
Setting the date and time..........................................................................................................................................................134
Turning daylight saving time on or off .................................................................................................................................135
Sending a fax......................................................................................................................................................................135
Sending a fax using the printer control panel....................................................................................................................135
Getting ready to send a fax using the computer ..............................................................................................................135
Installing a PostScript driver .....................................................................................................................................................136
Sending a fax using the computer .........................................................................................................................................137
Creating shortcuts............................................................................................................................................................138
Creating a fax destination shortcut using the Embedded Web Server.....................................................................138
Creating a fax destination shortcut using the touch screen.........................................................................................138
Using shortcuts and the address book......................................................................................................................139
Using fax shortcuts.......................................................................................................................................................................139
Using the address book..............................................................................................................................................................139
Customizing fax settings................................................................................................................................................140
Changing the fax resolution .....................................................................................................................................................140
Making a fax lighter or darker ..................................................................................................................................................140
Sending a fax at a scheduled time..........................................................................................................................................140
Printing an incoming fax on both sides of the paper (duplexing)..............................................................................141
Viewing a fax log...........................................................................................................................................................................141
Blocking junk faxes.......................................................................................................................................................................141
Canceling an outgoing fax.............................................................................................................................................142
Canceling a fax while the original documents are still scanning ................................................................................142
Canceling a fax after the original documents have been scanned to memory .....................................................142
Contents
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Understanding fax options............................................................................................................................................142
Original Size ....................................................................................................................................................................................142
Content.............................................................................................................................................................................................142
Sides (Duplex) ................................................................................................................................................................................143
Resolution........................................................................................................................................................................................143
Darkness...........................................................................................................................................................................................143
Advanced Options........................................................................................................................................................................143
Improving fax quality.......................................................................................................................................................144
Holding and forwarding faxes......................................................................................................................................144
Holding faxes..................................................................................................................................................................................144
Forwarding a fax ...........................................................................................................................................................................145
Scanning to an FTP address.........................................................146
Scanning to an FTP address..........................................................................................................................................146
Scanning to an FTP address using the keypad ..................................................................................................................146
Scanning to an FTP address using a shortcut number....................................................................................................146
Scanning to an FTP address using the address book ......................................................................................................147
Creating shortcuts............................................................................................................................................................147
Creating an FTP shortcut using the Embedded Web Server.........................................................................................147
Creating an FTP shortcut using the touch screen.............................................................................................................147
Understanding FTP options..........................................................................................................................................148
Original Size ....................................................................................................................................................................................148
Sides (Duplex) ................................................................................................................................................................................148
Orientation......................................................................................................................................................................................148
Binding .............................................................................................................................................................................................148
Resolution........................................................................................................................................................................................148
Send As.............................................................................................................................................................................................148
Content.............................................................................................................................................................................................149
Advanced Options........................................................................................................................................................................149
Improving FTP quality.....................................................................................................................................................150
Scanning to a computer or flash drive......................................151
Scanning to a computer.................................................................................................................................................151
Understanding scan profile options..........................................................................................................................152
Quick Setup.....................................................................................................................................................................................152
Format Type....................................................................................................................................................................................152
Compression...................................................................................................................................................................................152
Default Content.............................................................................................................................................................................152
Color ..................................................................................................................................................................................................153
Original Size ....................................................................................................................................................................................153
Orientation......................................................................................................................................................................................153
Duplex...............................................................................................................................................................................................153
Contents
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JPEG Quality....................................................................................................................................................................................153
Darkness...........................................................................................................................................................................................153
Resolution........................................................................................................................................................................................153
Advanced Imaging.......................................................................................................................................................................153
Scanning to a flash drive................................................................................................................................................154
Improving scan quality...................................................................................................................................................154
Understanding printer menus.....................................................155
Menus list.............................................................................................................................................................................155
Paper menu.........................................................................................................................................................................156
Default Source menu...................................................................................................................................................................156
Paper Size/Type menu ................................................................................................................................................................156
Configure MP menu.....................................................................................................................................................................159
Substitute Size menu...................................................................................................................................................................159
Paper Texture menu ....................................................................................................................................................................160
Paper Weight menu.....................................................................................................................................................................161
Paper Loading menu ...................................................................................................................................................................161
Custom Types menu....................................................................................................................................................................163
Custom Names menu..................................................................................................................................................................163
Custom Scan Sizes menu ...........................................................................................................................................................163
Universal Setup menu.................................................................................................................................................................164
Reports menu.....................................................................................................................................................................165
Network/Ports menu.......................................................................................................................................................166
Active NIC menu............................................................................................................................................................................166
Standard Network or Network <x> menus .........................................................................................................................166
SMTP Setup menu ........................................................................................................................................................................168
Network Reports menu ..............................................................................................................................................................169
Network Card menu.....................................................................................................................................................................169
TCP/IP menu ...................................................................................................................................................................................170
IPv6 menu........................................................................................................................................................................................171
Wireless menu................................................................................................................................................................................171
AppleTalk menu ............................................................................................................................................................................172
NetWare menu...............................................................................................................................................................................172
LexLink menu.................................................................................................................................................................................173
Standard USB menu.....................................................................................................................................................................174
Parallel <x> menu.........................................................................................................................................................................175
Serial <x> menu ............................................................................................................................................................................177
Security menu....................................................................................................................................................................180
Miscellaneous menu....................................................................................................................................................................180
Confidential Print menu.............................................................................................................................................................180
Disk Wiping menu ........................................................................................................................................................................181
Security Audit Log menu ...........................................................................................................................................................182
Set Date/Time menu....................................................................................................................................................................183
Contents
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Settings menu....................................................................................................................................................................184
General Settings menu ...............................................................................................................................................................184
Copy Settings menu ....................................................................................................................................................................190
Fax Settings menu........................................................................................................................................................................196
E-mail Settings menu ..................................................................................................................................................................205
FTP Settings menu........................................................................................................................................................................210
Flash Drive menu ..........................................................................................................................................................................213
Print Settings..................................................................................................................................................................................218
Help menu...........................................................................................................................................................................229
Maintaining the printer.................................................................230
Cleaning the exterior of the printer............................................................................................................................230
Cleaning the scanner glass............................................................................................................................................230
Cleaning the ADF separator rollers.............................................................................................................................231
Adjusting scanner registration.....................................................................................................................................232
Storing supplies.................................................................................................................................................................233
Checking the status of supplies...................................................................................................................................234
Checking the status of supplies from the printer control panel..................................................................................234
Checking the status of supplies from a network computer..........................................................................................234
Ordering supplies..............................................................................................................................................................235
Ordering toner cartridges..........................................................................................................................................................235
Ordering a photoconductor kit ...............................................................................................................................................235
Ordering ADF replacement parts............................................................................................................................................236
Moving the printer to another location....................................................................................................................236
Shipping the printer.........................................................................................................................................................237
Administrative support.................................................................238
Finding advanced networking and administrator information.......................................................................238
Using the Embedded Web Server...............................................................................................................................238
Checking the device status............................................................................................................................................238
Setting up e-mail alerts...................................................................................................................................................238
Viewing reports..................................................................................................................................................................239
Restoring the factory default settings.......................................................................................................................239
Clearing jams...................................................................................240
Clearing jams......................................................................................................................................................................240
Understanding jam messages and locations......................................................................................................................240
200 and 201 paper jams.............................................................................................................................................................241
202 paper jam ................................................................................................................................................................................243
231 paper jam ................................................................................................................................................................................244
Contents
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233 paper jam ................................................................................................................................................................................246
234 paper jam ................................................................................................................................................................................246
235 paper jam ................................................................................................................................................................................247
240–249 paper jams ....................................................................................................................................................................247
250 paper jam ................................................................................................................................................................................248
251 paper jam ................................................................................................................................................................................249
290–294 paper jams ....................................................................................................................................................................250
Troubleshooting.............................................................................254
Solving basic printer problems....................................................................................................................................254
Printer control panel display is blank or displays only diamonds...................................................................254
Indicator light blinks red................................................................................................................................................254
Check the display for error messages....................................................................................................................................254
Make sure the fax function is set up properly ....................................................................................................................254
Understanding printer messages................................................................................................................................254
Answering .......................................................................................................................................................................................254
Change <src> to <x>...................................................................................................................................................................255
Check tray <x> connection.......................................................................................................................................................255
Close front door.............................................................................................................................................................................255
Close door or insert cartridge...................................................................................................................................................255
Connect <x>bps............................................................................................................................................................................255
Disk corrupted ...............................................................................................................................................................................256
Disk Full - Scan Job Canceled ...................................................................................................................................................256
Fax failed..........................................................................................................................................................................................256
Fax memory full.............................................................................................................................................................................256
Fax partition inoperative. Contact system administrator. .............................................................................................256
Fax server 'To Format' not set up. Contact system administrator...............................................................................256
Fax Station Name not set up ....................................................................................................................................................256
Fax Station Number not set up................................................................................................................................................256
Insert Tray <x> ...............................................................................................................................................................................257
Install Tray <x>...............................................................................................................................................................................257
Invalid PIN........................................................................................................................................................................................257
Load <src> with <x>....................................................................................................................................................................257
Load manual feeder with <x>..................................................................................................................................................257
Memory full, cannot print faxes...............................................................................................................................................258
Network/Network <x>................................................................................................................................................................258
No analog phone line connected to modem, fax is disabled.......................................................................................258
No answer........................................................................................................................................................................................258
No dial tone.....................................................................................................................................................................................258
Paper Change: Load Tray<x> <paper type>.......................................................................................................................258
Queued for sending.....................................................................................................................................................................258
Remove originals from the scanner ADF..............................................................................................................................258
Remove packaging material, check <x> ..............................................................................................................................258
Remove paper from standard output bin............................................................................................................................258
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