LexmarkJ110 
Quick Reference
Loading media in 
tray 1 or tray 2
1Grip the tray tab and pull the tray 
completely out of the printer.
2Squeeze the width guide and slide it all the 
way to the left.
3Before loading the media, flex the sheets 
back and forth, then fan them. Straighten 
the edges on a flat surface.
4Place the paper in the tray, print side down. 
Make sure the paper lies flat in the tray. 
5Press the length guide button to slide the 
guide lightly against the bottom edge of the 
paper stack.
6Squeeze the width guide and slide it to the 
right until it is touching the edge of the 
media stack.
7Reinstall the tray.
Replacing ink cartridges
1Turn the printer on (|).
2Open the printer front cover.
The carrier moves to the load position at 
the far left.
3Squeeze the rear latch of the ink cartridge 
you are replacing and lift it up and out of 
the printer.
4Remove the new ink cartridge from its 
packaging and pull off the tape.
5Insert the ink cartridge into the 
corresponding printhead slot and push 
down on the cartridge until it is securely in 
place.
6Close the front cover.
Error messages
An error message may indicate a color ink 
cartridge or printhead (C=Cyan, M=Magenta or 
Y=Yellow) or a black ink cartridge or printhead 
(K=Black) needs attention.
31 Missing Ink Cartridge
Insert the ink cartridge that is missing. If the ink 
cartridge is already installed, remove it. Check 
that the tape has been removed and re-insert the 
cartridge, making sure it is securely in place.
88 Cartridge Low
An ink cartridge is almost empty. Check that you 
have a replacement cartridge and press Go to 
clear the message.
89 Cartridge Empty
An ink cartridge is empty and must be replaced.
31 Defective Ink Cartridge
An ink cartridge is damaged and must be 
replaced.
Printer Calibrating
The PerfectFinish cartridge applicator is refilling 
the cartridge. You may hear clicking noises as it 
refills. Once the cartridge applicator is refilled, 
you may resume printing.
87 PerfectFinish Empty
The PerfectFinish cartridge is empty and must 
be replaced. 
31 Missing Printhead
A printhead is not detected. Install the 
printhead. If the printhead is already installed, 
check that it is positioned correctly in the printer.
930-938 Service
Turn the printer off and back on from the on/off 
switch. If this does not clear the error message, 
do steps 1-7 under Print quality tips, or wipe the 
copper contacts.
Paper jam messages
200/201/209 Paper Jam
Check Tray 1
The paper jammed from tray 1. 
• Remove tray 1 and look inside the opening.
• Gently pull the jammed paper toward you. 
• Reinstall the tray and press Go. 
203/204/205/207 Paper Jam
Open Cover/Move Media
The paper jammed inside the printer.
• Open the front cover. 
•PresstheMenu> button to advance the paper 
incrementally until you can reach it and pull it 
out of the printer.
• If the paper does not advance, remove the 
source tray, pull out the jammed paper, and 
discard it.
• Close the cover and press Go.
206/208/220/222 Paper Jam
Check Tray 2
The paper jammed from tray 2.
• Remove tray 2 and look inside the opening.
• Gently pull the jammed paper toward you.
• Reinstall the tray and press Go.
221 Paper Jam
Check Tray 2/Move Media
The paper jammed from tray 2.
•Openthecover.
•PresstheMenu> button to advance the paper 
incrementally until you can reach it and pull it 
out of the printer.
• If the paper does not advance, remove the 
source tray, pull out the jammed paper, and 
discard it.
• Close the cover and press Go.
250 Paper Jam
Check MP Feeder
The paper jammed in the multipurpose feeder.
• Pull the paper release lever toward the media 
and hold it.
Print quality tips
If streaking or print quality problems occur, first 
check that the printheads are positioned 
correctly in the carrier:
1Press Menu> until you see the Utilities 
Menu.
2Press Select.
3Press Menu> until you see Change 
Printhead.
4Press Select.
5Open the printer cover.
6Raise the carrier handle up and back down 
to reseat the printheads.
7Close the cover and reprint your job.
If you do not see any improvement, do a Short 
Clean, which fixes most print quality problems.
1From the Utilities Menu, press Menu> until 
Clean Printheads appears on the display.
2Press Select.
Short Clean appears on the display.
3Press Select.
Once the Short Clean finishes, a test page 
prints four color bars.
If the print quality is still unsatisfactory, do a 
Long Clean (see Cleaning the Printheads on the 
User’s Guide CD). Keep in mind that a Long 
Clean uses a substantial amount of ink and takes 
some time to run.
If the problem persists, follow steps 1-5 above, 
remove the printheads, and wipe the copper 
contact area with a damp, lint-free cloth.
Copper contact area
Nozzles