LG VX5400 User manual

VX5400
Tips, hints
& shortcuts
for your device and service
Consultas, consejos
y soluciones rápidas
para tu aparato y servicio
VX5400
©2007 Verizon Wireless. Todos los derechos reservados.MCDD0012801 (1.0) verizonwireless.com/espanol
H
©2007 Verizon Wireless. All Rights Reserved. verizonwireless.com
VX5400_QRG_CVR.qxd 8/14/07 11:32 AM Page 1

Welcome to Verizon Wireless.
It’sthe Network.
SM
For an interactive guide to your new wireless device,
go to verizonwireless.com.
Bienvenido a Verizon Wireless.
EslaCompañía.
SM
Para una guía interactiva de tu nuevo aparato
móvil, ve a verizonwireless.com/espanol.
VX5400_QRG_CVR.qxd 8/14/07 11:32 AM Page 3

TABLE OF CONTENTS
The basics................................................................................3
Getting started ............................................................4
Using Bluetooth®..........................................................6
Placing and receiving calls............................................7
Setting up and accessing Voice Mail ............................9
Locking/Unlocking your wireless device ....................10
Using speakerphone ..................................................11
Changing Ringtones ..................................................11
Using TXT Messaging ................................................12
Assistance ............................................................................13
May we help you? ......................................................14
EZ Move® (if you move)..............................................18
Loss or theft ..............................................................19
Toll-free calls and emergency services ......................19
Fraud prevention........................................................19
Assistive communication devices ..............................20
Mobile entertainment ..........................................................21
Messaging ..................................................................22
News & information ..................................................27
Get It Now® ................................................................30
Optional services ..................................................................32
Safety and protection ................................................33
Wireless device protection..........................................33
Voice services..............................................................33
International services ................................................33
Other products and services........................................34
More information ..................................................................35

pg 2
Thank you for choosing Verizon Wireless
You’re now connected to the power of America’s most reliable wireless
network. This guide will help you understand your new wireless device
and all the things you can do with it. So let’s get started.
For more details, please refer to the User Guide that came with your
wireless device.
Welcome

THE BASICS
pg 3
• Getting started
• Using Bluetooth®
• Placing and receiving calls
• Setting up and accessing Voice Mail
• Locking/Unlocking your wireless device
• Using speakerphone
• Changing Ringtones
• Using TXT Messaging
The basics

THE BASICS
pg 4
Getting started
4. Headset Adapter Port Allows you to plug in an
optional headset for convenient, hands-free
conversations.
5. Left Soft Key Use to select an action within a menu.
6. Side Keys Use to adjust the ringer volume in the
standby mode and the earpiece volume during a call.
7. CLR Key Deletes single spaces or characters with a quick
press, but press and hold to delete entire words. Will also
back you out of menus, one level at a time.
8. SEND Key Use to make or answer calls.
9. Vibrate Mode Key From standby mode*, press and hold
for about 3 seconds.
10. Navigation Keys Use for quick access to Pictures,
Schedule, MobileWeb 2.0 and Get It Now® (by default).
11. Right Soft Key Use to select an action within a menu.
12. OK Key Selects the function displayed at the bottom of
the LCD between the Left and Right Soft Key functions.
13. Side Camera Key Use for quick access to Camera
function.
14. Voice Commands Key Use for quick access to Voice
Commands.
15. Speakerphone Key Use to change to speakerphone
mode.
16. PWR/END Key Use to turn the power on/off and to
end a call. Also returns to the standby mode.
17. Alphanumeric Keypad Use to enter numbers and
characters and select menu items.
18. Camera Lens Used to take a photo. Keep it clean for
optimal photo quality.
Just the basics; we’ll get into
the fun stuff later on.
1. Earpiece
2. Flip Open to answer an
incoming call and close to end
the call.
3. LCD Screen Displays messages
and indicator icons. When the
flip is open, Power Save mode
automatically dims the screen
and then darkens it if no keys
are pressed.
* Standby mode is when the phone is waiting for input from you.
No menu is displayed and the phone isn’t performing any action.
It’s the starting point for all of the instruction steps.
NOTICE: Actual device color may vary.
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THE BASICS
pg 5
Installing the battery
1: Place the edge of the battery that has the battery terminals into the opening
on the back of the phone, then press it into place.
Charging the battery
1: Attach the charger to the phone. Make sure that the triangle symbol faces up
when inserting the plug into the charger port.
2: Plug the charger into a wall outlet.
NOTICE: Please use only an approved charging accessory to charge your LG phone.
Improper handling of the charging port, as well as the use of an incompatible charger,
may cause damage to your phone and void the warranty.
Powering your wireless device on for the first time
It’s important to fully charge the battery before turning on your wireless device.
1: Install a charged battery or connect the phone to an external power source.
2: Press until the LCD screen lights up.
Powering your wireless device off
Press and hold until the display turns off.
NOTICE
Triangle symbol
should face up.

THE BASICS
pg 6
Using Bluetooth®
How to turn on Bluetooth®
1: Press the OK Key [MENU].
2: Press the Navigation Key twice to scroll to SETTINGS & TOOLS.
3: Press Bluetooth Menu.
4: Press the Left Soft Key [Turn On].
How to pair your Bluetooth headset with your wireless device
1: Follow the Bluetooth® accessory* instructions to set the device to pairing
mode.
2: Press the OK Key [MENU].
3: Press the Navigation Key twice to scroll to SETTINGS & TOOLS.
4: Press Bluetooth Menu, then press Add New Device.
5: Set the desired device to pairing mode and press the OK Key .
6: If Bluetooth® power is set to off, you will be prompted to turn power on.
Select Yes by pressing the OK Key .
7: The device will appear in Add New Device menu once it has been located.
Highlight the device and press the OK Key .
* Accessory sold separately.

THE BASICS
pg 7
8: The handset will prompt you for the passcode. Consult the Bluetooth®
accessory instructions for the appropriate passcode (typically “0000”- 4 zeroes).
Enter the passcode and press the OK Key .
9: Once pairing is successful, select Always Ask or Always Connect and press
the OK Key .
0: Once connected, you will see the device listed in the Bluetooth® Menu and the
Bluetooth® device connected icon will show up on your enunciator
when connected to the Bluetooth® device.
Placing and receiving calls
Placing calls
1. Make sure the phone is turned on. If not, press for about three seconds.
If necessary, enter the lock code.
2. Enter the phone number.
3. Press .
4. Press to end the call.
NOTE: Your phone has aVoice Commands feature that also lets you make calls by phone number,
name, or location.

THE BASICS
pg 8
Receiving calls
1. When the phone rings or vibrates, answer the call by opening the flip. If you
are receiving an incoming call while the flip is already open, you may press any
key to answer.
NOTE: If you press the Left Soft Key [Quiet] while you have an incoming call, all sounds will be
muted.
NOTE: If you press the Right Soft Key [Ignore] while you have an incoming call, the call will end
or go straight to voicemail (if set up).
2: Press to end the call.
Standard features included as part of your Calling Plan
With our Calling Plans, you can enjoy the value and convenience of these features
at no extra monthly access charge:
• Basic Voice Mail
• Caller ID
• Caller ID Blocking
• 3-Way Calling
• Call Forwarding
Please note that some of these features may incur usage charges and/or depend
on digital service, so they may not be available in all areas.
For step-by-step instructions on some of these calling features, please refer to your
Wireless Device Manual, or go to verizonwireless.com/welcome and select
“Where can I find help with features on my wireless device?” in the “Frequently
Asked Questions” section.

THE BASICS
pg 9
Setting up and accessing Voice Mail
How to set up your Voice Mail
1: Press *86 (*VM) and . If you hear a system greeting, press to
interrupt it.
2: Follow the setup tutorial.
3: Select a password.
4: Record a voice signature and greeting for your Voice Mailbox.
How to access your Voice Mail from your wireless device
1: Press *86 (*VM) and .
If you hear a system greeting or your own greeting when you press *86 and
, press immediately to interrupt the greeting (if applicable) and
follow the prompts.
2: Follow the prompts to enter your password and retrieve your messages.
How to access your Voice Mail from any phone to save your minutes
1: Dial your wireless number.
2: Once you hear the system greeting or your own greeting, press
immediately to interrupt the greeting and follow the prompts.
How to reset your Voice Mail password
1: Press *611 and (airtime-free) from your wireless device or call
1-800-922-0204 (toll-free) from any phone to reach the easy-to-use
automated Customer Service menu.
2: Enter your 10-digit wireless number.
3: Select Option 2, and then press when prompted for the password reset
menu.

THE BASICS
pg 10
4: Enter your 5-digit billing zip code. Then follow the prompts for security
verification and resetting your password.
Once you have registered for My Account, you will have the ability to reset your
Voice Mail password online or via your Mobile Web 2.0-capable wireless device.
For more information on how to register for My Account, go to page 27.
NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within 45 days will be
cancelled.Your Verizon Wireless Voice Mailbox is not password protected until you create a password by
following the setup tutorial. Airtime and other charges will be incurred when usingVoice Mail from your
wireless phone. IN Calling minutes do not apply to Voice Mail retrievals; you will be charged to maintain
your connection toVoice Mail. Verizon Wireless is not liable for missed messages, or deletions of messages
from yourVoice Mailbox, even if you have saved them.
Locking/Unlocking your wireless device
Keeps your phone from unauthorized use. Once the phone is locked, it's in
restricted mode until the lock code is entered. You can receive phone calls and
still make emergency calls. You can modify the lock code using the Edit Code
submenu within the Security menu.
1:
Press the OK Key [MENU] then press the Navigation Key twice
to scroll to SETTINGS & TOOLS .
2: Press [Phone Settings] .
3: Press [Security] .
4: Enter the four-digit lock code.
5: Press Phone Lock .
6: Select an option then press the OK Key .
Unlocked The phone is never locked (Lock mode can be used).
 On Power Up The phone is locked when it is turned on.

pg 11
Using speakerphone
To activate or cancel the speaker functionality press the Speakerphone Key .
Once activated, the speaker icon is displayed on the screen, and the
on-screen instruction reads it is turned off after 1 minute of inactivity.
Changing Ringtones
Your wireless device comes with a selection of Ringtones. Here’s how to manage
your Ringtone preferences:
Selecting a Ringtone
1:
Press the OK Key [MENU] then press the Navigation Key twice
to scroll to SETTINGS & TOOLS .
2: Press Sounds Settings.
3: Press Call Sounds then press Call Ringtone.
4: Press the Navigation Key to scroll to a ringtone then press the OK Key
to save the sound.
Adjusting Ringtone volume
With the phone open, press Side Keys up and down.
Setting Ringtone to vibrate
1: Press for 3 seconds.
2: To reset, press and hold down .
THE BASICS

pg 12
Using TXT Messaging
Sending a new TXT Message to a wireless device
1: Press the Left Soft Key [Message].
2: Press New Message, then press TXT Message.
3: Enter the phone number or e-mail address of the recipient and press the OK
Key .
4: Enter the message up to 160 characters, and press the OK Key to send
the message.
For text options, press the Left Soft Key for Word, Abc, ABC, 123 and Symbols.
You can also press to change the case of a letter.
Fees apply for text messages/alerts both sent and received.
TXT Messages are charged in accordance with your Messaging Plan.
Sending a new TXT Message to a landline number
Follow these steps, and the recipient will hear your TXT Message as a voice recording:
1: Enter the landline number.
2: Type out the message.
3: Press .
4: Opt-in message will appear.
5: Reply Y for yes and N for no.
NOTE: Only one opt-in is required for each landline number.
THE BASICS

ASSISTANCE
pg 13
• May we help you?
• If you move
• Loss or theft
• Toll-free calls and emergency services
• Fraud prevention
• Assistive communication devices
Assistance

ASSISTANCE
pg 14
May we help you?
Online assistance
Main website: verizonwireless.com
Other helpful websites and information:
verizonwireless.com/welcome
•Information on your wireless device, coverage, Calling Plan, billing and
payment information
•FAQs, interactive demos for your wireless device and how to read your bill
•My Account registration for online account management
verizonwireless.com/myaccount
Use My Account to:
•Check your balance, minutes or make payments
• Add or remove features
• Reset Voice Mail passwords and more
verizonwireless.com/data
•Demos and tutorials on products and services
•Online technical support for products and services
Customer Service assistance
Customer Service Representatives are also available at your local
Verizon Wireless Communications Store during normal business hours.
For Customer Service, call 1-800-922-0204 (toll-free in the U.S., 6am–11pm).
Our Worry Free Guarantee® to you
• You’ll enjoy America’s most reliable wireless network.
• You have the option to change your Calling Plan at any time.
Change your plan to any qualifying plan or airtime promotion. You won’t pay
additional fees to change. Some plans require specific equipment. Changes
require a new 1- or 2-year agreement.

ASSISTANCE
pg 15
• If you ever have a problem, it becomes our problem the first time you call.
No runaround, no hassles. If your issue can’t be resolved during the course of
your first call, we’ll get back to you with an answer.
• You can get a free wireless device every 2 years with New Every Two®.
Sign up for and maintain 2 years of service on a plan of at least $34.99 and
qualify for a free wireless device worth up to $50 or $100, depending on the
monthly access of your plan. Or apply your New Every Two credit toward the
purchase of a more expensive wireless device with a 2-year renewal.
• You’ll receive free Back-Up Protection so you never have to worry about
losing your wireless device contact list.
As a My Account member, Back-Up Protection will let you automatically retain
a copy of your saved wireless device numbers to a secure website, so they’re
always available if you lose or upgrade your wireless device.
• You can get a new wireless device every year with Annual Upgrade.
Sign up for a 2-year agreement on a Calling Plan of at least $49.99 and you can
purchase a new wireless device at its promotional price through My Account every
year with a 2-year renewal (upgrade fee applies).
• If you’re using more minutes than your Calling Plan includes, we’ll let you
know with Minute Check.
Minute Check will periodically notify you through My Account if you’re
exceeding your plan allowance and let you know of other Calling Plan
options that may save you money.
See verizonwireless.com/myaccount for details. Back-Up Protection, Annual Upgrade and Minute Check are
available for accounts with up to 10 lines that are enrolled in My Account.

ASSISTANCE
pg 16
How to sign up for New Every Two
If you maintain service on a Calling Plan of $34.99 or higher and fulfill your 2-year
term, you will qualify for a free wireless device. If your Calling Plan monthly access is
$79.99 or higher for the entire 3 months prior to completing your New Every Two
wireless device upgrade, you will get up to $100 toward the purchase of that
wireless device. If your Calling Plan monthly access was between $34.99 and $79.99
at any time during the 3 months prior to completing your New Every Two wireless
device upgrade, you will get up to $50 toward the purchase of that wireless device.
When completing your New Every Two upgrade, you will need to renew your
agreement for another 2 years on a Calling Plan with a monthly access of $34.99 or
higher. Upgrading your wireless device at a discounted price, including exercising
your Annual Upgrade option, will re-start your eligibility for New Every Two.
See the More Information section in the back of this guide for additional conditions.
Address or account changes
It’s important that we have your most current information so we’re able to reach
you for any reason. There are 3 ways to update your information:
• Online — Go to verizonwireless.com/contactus and follow these instructions:
1. Select the appropriate choice from the drop-down menu in the
“Send an Email” section.
2. Fill out the online form.
3. Select “Topic” and “Subtopic” from the drop-down menu.
4. Hit “Send” to submit email.
• U.S. Mail — Use the change-of-address form on the back of your bill.
• Telephone — Call Customer Service at 1-800-922-0204 from any phone
(toll-free in the U.S.) or *611 and SEND from your wireless device (airtime-free).

ASSISTANCE
pg 17
Billing options
Your service comes with a streamlined bill that you’ll receive each month at no
additional cost. Your bill includes all applicable charges, but will not contain any
call details (e.g., date, time and wireless device number called).
Detailed billing
Call details are available for free online at verizonwireless.com under My Account.
A monthly fee applies to receive call details on your paper bill.
Going paperless
You have the option of eliminating your paper bill and receiving bill notification
via email. To eliminate your paper statement, or to make manual or automatic
bill payments, register for My Account at verizonwireless.com/myaccount and
then select the quick link under the Billing tab for Go Paperless.
Paying your bill
Verizon Wireless gives you several convenient options to pay and manage your
monthly bill. Some of those options are:
•At verizonwireless.com/myaccount — Make one-time or recurring
payments using your debit card, credit card, ATM card, electronic check/ACH
or enroll in our Auto Pay Program.
•With the Auto Pay Program — Allows you to choose to have automatic
payment deductions taken from your bank account. To enroll, you can fill out
the back of your remittance slip and mail it in, call 1-866-868-3882, or log on
to verizonwireless.com/myaccount.
•By calling from your wireless device — Press #768 and SEND and follow the
prompts to enter your payment information.

ASSISTANCE
pg 18
•Using My Account from your wireless device — Make a one-time payment
by credit card, debit card and/or electronic check directly from your wireless
device as long as your wireless device is Mobile Web 2.0.-capable.
*To make
a payment, simply launch your web browser, select VZW SERVICES, then
My Account. If you don’t subscribe to Mobile Web 2.0, you will see an option
to view My Account for free once you launch the browser.
•Home banking — Verizon Wireless and CheckFree® have teamed together
to give you the option to pay your wireless bill online at your choice of more
than 1,700 financial services locations across the Internet. You will be able to
schedule payments using a designated bank account and arrange for monthly
bill payments via your preferred home-banking service provider.
•Check payment via mail — Allows you to mail in a personal or business
check, along with the remittance slip and envelope provided with your billing
statement.
•In person — Payments can be made at your local Verizon Wireless
Communications Store using our Bill Payment Kiosks.
*See Wireless Device Manual for details.
EZ Move® (if you move)
When you arrive in your new city, do one of the following:
• Visit a Verizon Wireless Communications Store.
• Call 1-877-316-1747 from a phone other than the one you want to move.
• Go to verizonwireless.com and log in to My Account. Under the My Bill tab,
select Account Profile, click on the “EZ Move” quick link and follow the
instructions.