LG 43TNF5J User manual

OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
32TNF5J 43TNF5J 55TNF5J
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
Please read the user manual before using this product to ensure safe and convenient
use.

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TABLE OF CONTENTS
BASIC .............................................3
- Checking the Accessories ............................................3
CHECKING BEFORE
INSTALLATION ..............................4
- Installation Orientation .................................................4
- Installation Location........................................................5
PRECAUTIONS FOR USE...............8
- Dust..........................................................................................8
- Afterimage ...........................................................................8
PRODUCT SPECIFICATIONS...... 10
LICENCE...................................... 13

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WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may
cause radio interference.
BASIC
NOTE
•The accessories provided with your product may vary depending on the model or region.
•Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
•SuperSign Software & Manual
- Visit http://partner.lge.com to download the latest SuperSign software and manual.
Checking the Accessories
43/55TNF5J
: Depending upon country

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CHECKING BEFORE INSTALLATION
We are not responsible for product damage caused by failure to follow the guide.
Installation Orientation
Using Vertically
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
Tilt Angle
0~45°
Panel
0~45°
Panel
When installing the monitor, it may be tilted upward at an angle of up to 45 degrees.

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Installation Location
We are not responsible for product damage caused by failure to follow the guide.
This product is used as a built-in product installed inside the enclosure.
-The product warranty will be void if it is used with the front panel exposed to direct sunlight.
-Wear work gloves when installing the product.
-Installing the product with bare hands may cause injury.
Indoor
Installing the monitor in the enclosure
If installing the product inside the enclosure, install the stand (optional) on the rear side of the product.
When installing the product using the stand (optional), attach the stand securely to the monitor to ensure it does not
fall.
VESA Mount Hole
A
B
Model VESA Dimensions
(A x B) (mm)
Standard
Dimensions
Length (Maximum)
(mm) Quantity
32TNF5J 200x200 M6 21.0 4
43TNF5J 200x200 M6 15.5 4
55TNF5J 300x300 M6 14.0 4
Model VESA Dimensions
(A x B) (inches)
Standard
Dimensions
Length (Maximum)
(inches) Quantity
32TNF5J 7.8x7.8 M6 0.8 4
43TNF5J 7.8x7.8 M6 0.6 4
55TNF5J 11.8x11.8 M6 0.5 4

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Side Mount Hole
Unit: mm (inches)
32TNF5J
101.5
(3.9) 260 (10.2) 260 (10.2) 101.5
(3.9)
80 (3.1) 80 (3.1)
4-M4 Mounting Hole
7.4
(0.291)
4-M4
Mounting
Hole
7.6
(0.299)
70.6
(2.7)
73.7
(2.9)
140 (5.5) 135 (5.3)
4-M4
Mounting
Hole
60 (2.3) 60 (2.3)
7.6
(0.299)
70.6
(2.7)
73.7
(2.9)
135 (5.3)
60 (2.3) 60 (2.3)
140 (5.5)
43TNF5J
67 (2.6)
200 (7.8)
4-M4 Mounting Hole
8.1
(0.3) 4-M4 Mounting Hole
120 (4.7)
330 (12.9)
4-M4 Mounting Hole
8.1
(0.3)
330 (12.9)
120 (4.7)
200 (7.8)
67 (2.6)
67 (2.6)
200 (7.8)
8.1
(0.3)
200 (7.8)
67 (2.6)
55TNF5J
4-M4 Mounting Hole
161 (6.3)
518 (20.3)
4-9.3 (0.3)
4-M4 Mounting Hole
78.5 (3.0)
71.5 (2.8)
286.5 (11.2) 293.5 (11.5)
4-M4 Mounting Hole
518 (20.3)
161 (6.3)
4-9.3
(0.3)
4-9.3
(0.3)
78.5 (3.0)
71.5 (2.8)
286.5 (11.2) 293.5 (11.5)

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Model Standard
Dimensions
Length (Maximum)
(mm) Quantity etc.
32TNF5J M4 4.5 12 Top/Left/Right (4EA each)
43TNF5J M4 4.5 12 Top/Left/Right (4EA each)
55TNF5J M4 4.0 12 Top/Left/Right (4EA each)
Model Standard
Dimensions
Length (Maximum)
(inches) Quantity etc.
32TNF5J M4 0.17 12 Top/Left/Right (4EA each)
43TNF5J M4 0.17 12 Top/Left/Right (4EA each)
55TNF5J M4 0.15 12 Top/Left/Right (4EA each)
1 Use the side screw holes when mounting the panel.
2 Screw tightening torque: 5~7 kgf
3 The screw length can be longer, depending on the enclosure shape and thickness of the material.
CAUTION
•Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
•If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
•Damage to the monitor by tightening the screws too tightly may void your warranty.
•Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse
of inappropriate components is not covered by the warranty of this product.
•When installing the product, be careful not to apply strong force to the lower part.
A
B
NOTE
•Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
•For more information on installation, please refer to the user manual for the wall mount.

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PRECAUTIONS FOR USE
The Wake-up feature for sleep mode is not supported in this model.
Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.
Afterimage
•After-image appears when the product is turned off.
- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-
saver function.
- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause
an afterimage. This is normal due to the display characteristics of this product.
•When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between
the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time
and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called
an afterimage.
•Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed
for a long time. The following are operational recommendations for reducing the occurrence of afterimages when
using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better
for preventing afterimages.
•Recommended Usage Condition

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1 Change the background color and text color at equal intervals.
- Afterimages occur less when the colors to be changed are complementary to one another.
AA
ITO or MoTi Pixel Layer
2 Switch the screen at equal time intervals.
- Take caution, and ensure that text or images from before the screen change are not left in the same location after
the screen change.

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PRODUCT SPECIFICATIONS
Without prior notice, all product information and specifications contained in this manual are subject to change to
improve the performance of the product.
32TNF5J
Input/Output Ports
Embedded battery Applied
Resolution Recommended Resolution 1920x1080@60Hz(HDMI1, HDMI2)
Max Resolution
Power Voltage 100-240 V ~ 50/60 Hz 0.6 A
Environmental
Conditions
Operating Temperature
Operating Humidity
0°C to40°C (32 °F to 104 °F)
10% to 80% (Condition for preventing condensation)
Storage Temperature
Storage Humidity
-20°C to60°C (-4 °F to 140 °F)
5% to 85% (Condition for preventing condensation)
* Product box packaging storage conditions
Power
Consumption
On Mode 55W(Typ.)
Sleep Mode / Standby Mode ≤0.5W
43TNF5J
Input/Output Ports
Embedded battery Applied
Resolution Recommended Resolution 3840 x 2160 @ 60 Hz (HDMI1, HDMI2)
Max Resolution
Power Voltage 100-240 V ~ 50/60 Hz 1.1 A
Environmental
Conditions
Operating Temperature
Operating Humidity
0°C to40°C (32 °F to 104 °F)
10% to 80% (Condition for preventing condensation)
Storage Temperature
Storage Humidity
-20°C to60°C (-4 °F to 140 °F)
5% to 85% (Condition for preventing condensation)
* Product box packaging storage conditions
Power
Consumption
On Mode 95 W (Typ.)
Sleep Mode / Standby Mode ≤0.5W

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55TNF5J
Input/Output Ports
Embedded battery Applied
Resolution Recommended Resolution 3840 x 2160 @ 60 Hz (HDMI1, HDMI2)
Max Resolution
Power Voltage 100-240 V ~ 50/60 Hz 1.7 A
Environmental
Conditions
Operating Temperature
Operating Humidity
0°C to40°C (32 °F to 104 °F)
10% to 80% (Condition for preventing condensation)
Storage Temperature
Storage Humidity
-20°C to60°C (-4 °F to 140 °F)
5% to 85% (Condition for preventing condensation)
* Product box packaging storage conditions
Power
Consumption
On Mode 127 W (Typ.)
Sleep Mode / Standby Mode ≤0.5W
32/43/55TNF5J
* Touch Screen
OS (Operating
System)
Windows 10 10 Points (Max)
webOS 10 Points (Max)
Model Name Dimensions (Width x Height x Depth) (mm) Weight (kg)
32TNF5J 723x419.4x39.1 5.6
43TNF5J 967.2x559x38 10.4
55TNF5J 1231.8x709.6x39.2 16.8
Model Name Dimensions (Width x Height x Depth) (inches) Weight (lbs)
32TNF5J 28.4x16.5x1.53 12.3
43TNF5J 38.0x22.0x1.4 22.9
55TNF5J 48.4x27.9x1.54 37.0

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HDMI (PC) Support Mode
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Note
800x600 37.879 60.317
1024x768 48.363 60
1280x720 44.772 59.855
1280x1024 63.981 60.02
1680x1050 65.29 59.954
1920x1080 67.5 60
3840 x 2160 67.5 30 Except for 32TNF5J
135 60
* We recommend using 60Hz. (Motion blur/judder may be visible on inputs other than 60Hz.)

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LICENCE
Supported licenses may differ by model. For more information of the licenses, visitwww.lg.com.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos,
and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

The model and serial number of the product are
located on the back and on one side of the product.
Record them below in case you ever need service.
MODEL
SERIAL NO.
Temporary noise is normal when powering ON or
OFF this device.
Supplier’s Declaration of Conformity
Trade Name LG
Responsible Party LG Electronics USA, Inc.
Address 111 Sylvan Avenue, North Building,
Englewood Cliffs, NJ 07632
E-mail [email protected]om

USER GUIDE
LG Digital Signage
(MONITOR SIGNAGE)
www.lg.com
webOS 6.0
Please read the user manual before using this product to ensure safe and
convenient use.

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CONTENTS
SAFETY PRECAUTIONS ................5
- Precautions for the AC Adapter and Power ......6
- Precautions for Moving the Product......................8
- Precautions for Installing the Product ..................9
- Precautions for Cleaning the Product................11
- Precautions for Using the Product.......................12
- Precautions for Using the Remote control......14
- Precautions for Experiencing Image Retention...
15
- Product Disposal............................................................15
USING THE REMOTE CONTROL 16
MAKING CONNECTIONS........... 19
- Connecting to a PC.......................................................19
- External Device Connection.....................................19
- Connecting Multiple Monitors................................21
SETTINGS ................................... 23
- Home....................................................................................23
Global Buttons
Dashboard
[Content Manager]
[Gallery Mode]
- Ez Setting ..........................................................................24
[Video Wall]
[On/Off Scheduler]
[SI Server Setting]
[Server Setting]
[Fail Over]
[Status Mailing]
[Play via URL]
[Setting Data Cloning]
[Sync Mode]
[LG ConnectedCare]
[Multi Screen]
[Leveler Tool]
[Office Meeting Mode]

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- General................................................................................34
[Language]
[System Information]
[Set ID]
[Time Setting]
[Power]
[Network]
[Safety Mode]
[User Agreement]
[Advanced Setting]
- Display .................................................................................48
[Picture Mode]
[Aspect Ratio]
[Rotation]
[Advanced Setting]
Video Output Resolution
- Sound ...................................................................................57
[Sound Mode]
[Sound Out]
[Audio Out]
[AV Sync Adjustment]
[Digital Audio Input]
- Admin...................................................................................60
[Lock Mode]
[Change Password]
[Enterprise Settings]
[Factory Reset]
CONTENT MANAGER ................ 62
- Web Login..........................................................................62
- Content Manager ..........................................................62
[Player]
[Scheduler]
[Template]
- Group Manager 2.0 ......................................................69
- Gallery Mode....................................................................72
- ScreenShare......................................................................73
How to Use [ScreenShare]
- LG Presenter.....................................................................74
How to use LG Presenter
MANAGEMENT TOOLS.............. 75
- Control Manager............................................................75
- Picture ID............................................................................76

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To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit https://opensource.
lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download. LG Electronics will
also provide open source code to you on CD-ROM
for a charge covering the cost of performing
such distribution (such as the cost of media,
shipping, and handling) upon email request to
opensourc[email protected].
This offer is valid for a period of three years after
our last shipment of this product. This offer is
valid to anyone in receipt of this information.
TO CONTROL AN EXTERNAL PC
USING TOUCH SCREEN ............. 77
- Connecting to a PC.......................................................77
- Prioritized Tasks on the Touch Screen................77
SMART CALIBRATION ............... 78
- How to Run.......................................................................78
[Manual Calibration]
IR CODE ...................................... 80
CONTROLLING MULTIPLE
PRODUCTS.................................. 82
- Connecting cables.........................................................82
- Communication Parameter ......................................83
- Command Reference List..........................................84
- Transmission/Reception Protocol .........................89
TROUBLESHOOTING................ 114

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Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause
radio interference. (For Class A models)
SAFETY PRECAUTIONS
The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product
safely and for its intended purpose.
WARNING
If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
CAUTION
If you ignore the caution message, you may be slightly injured or the product may be damaged.
Model corresponding to sentence color
COMMON ENCLOSURE LED

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Precautions for the AC Adapter and Power
WARNING
•Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord,
make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the
manufacturer or the nearest authorized service center for a replacement.
•Operate the display only from a power source(i.e. voltage) indicated in the product specification.
- Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type of
power supply you have, consult a certified installation company.
•Make sure the power cord connect to a properly grounded outlet.
- If you do not you may be electrocuted or injured or the product can be damaged.
•Insert the power plug or AC adapter firmly so it cannot come loose.
- Poor connection may cause a fire or electric shock.
•In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
- It can cause electric shock.
•Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter.
Additionally, do not bend or pull out the power cord or AC adapter with excessive force.
- Damaged power cords may cause a fire or electric shock.
•Do not connect power cord or AC adapter damaged with sharp objects to power outlet.
- You may be electrocuted.
•Do not insert a conductor (like a metal chopstick) into one end of the power cord while the other end is connected to
the input terminal on the wall. Additionally, do not touch the power cord right after it is unplugged.
- You may be electrocuted.
•Do not use with a multi-outlet connected by many electrical product and heating devices. Use an exclusive multi-
outlet with a grounding terminal.
- A fire can break out due to overheating.