LG 55EF5E User manual

Please read this manual carefully before operation and retain it for future
reference.
webOS 3.2
www.lg.com
USER GUIDE
LG Digital
Signage
(MONITOR SIGNAGE)

ENGLISH
2
CONTENTS
SETTINGS ......................................4
- Home.......................................................................................4
Global Buttons
Dashboard
Content Manager
- Ez Setting .............................................................................5
Video Wall
On/Off Scheduler
SI Server Setting
Server Setting
Fail Over
Status Mailing
Play via URL
Setting Data Cloning
Sync Mode
Signage 365 Care
Multi Screen
- General................................................................................10
Language
System Information
Set ID
Time & Date
Power
Network
Safety Mode
Expert Controls
- Display .................................................................................24
Picture Mode
Aspect Ratio
Rotation
Expert Controls
- Sound ...................................................................................30
Sound Mode
Sound Out
Audio Out
Volume Increase Amount
AV Sync. Adjust
Digital Audio Input
- Admin...................................................................................33
Lock Mode
Change PIN Code
Enterprise Settings
Reset to Initial Settings
Factory Reset

ENGLISH
3
CONTENT MANAGER ................ 35
- Web Login..........................................................................35
- Content Manager ..........................................................35
Player
Scheduler
Template
- Group Manager 2.0 ......................................................42
- ScreenShare......................................................................45
MANAGEMENT TOOLS.............. 46
- Control Manager............................................................46
- Picture ID............................................................................47
TOUCH ........................................ 48
- Touch Assistive Menu..................................................48
- IDB (Interactive Digital Board)................................49
IR CODE ...................................... 50
CONTROLLING MULTIPLE
PRODUCTS.................................. 52
- Connecting cables.........................................................52
- Communication Parameter ......................................53
- Command Reference List..........................................54
- Transmission/Reception Protocol .........................58 To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the
cost of performing such distribution (such as the
cost of media, shipping, and handling) upon email
request to opensourc[email protected].
This offer is valid for a period of three years after
our last shipment of this product. This offer is
valid to anyone in receipt of this information.

ENGLISH
4
NOTE
•Software-related content may be changed without prior notice due to upgrades of the product functions.
•Some features described in the User Manual may not be supported in certain models and countries.
•SNMP 2.0 is supported.
SETTINGS
Home
Global Buttons
•MOBILE URL: Provides information necessary to access the monitor set through an external device's browser.
With this feature, you can view QR code and URL information. In addition, by accessing the URL,
you can also run Content Manager and Group Manager 2.0, and Control Manager. (This featured is
optimized for Google Chrome.)
•Input: Navigate to the external input selection screen
•Settings: Navigate to the Settings screen
Dashboard
•This feature displays key information about your Signage monitor in the center of the home screen. In the Dashboard,
you can manually change settings by selecting the corresponding items.
NOTE
•If the dashboard is locked, the focus does not move.
Content Manager
•Player: Play a variety of content including images, videos, and SuperSign content.
•Scheduler: Manage schedules for content that will be played at different times.
•Template: You can create your own content using templates and media files.
•Group Manager 2.0: Distribute content schedules and setting data to the connected device.

ENGLISH
5
Ez Setting
Video Wall
Ez Setting Video Wall
Set Video Wall options to create a wide visual canvas.
•Tile Mode: Turn Tile Mode on or off.
•Tile Mode Setting: Display a single integrated screen on multiple Signage monitors.
•Natural Mode: Display the image excluding the area that overlaps with the monitor's bezel so that the image
displayed has a more natural feel to it.
•Frame Control: Adjust the sets that run Scan Inversion and frame deviation.
- When running Scan Inversion, please run Frame Control for the sets that do not run Scan Inversion.
•Scan Inversion: Reduce screen deviation between adjoining video walls by changing screen scanning method.
•White Balance: Configure white balance settings (White Pattern, R/G/B-Gain, and Luminance).
•RESET: Reset to initial settings.
NOTE
•When Tile Mode is enabled, automatically set Frame Control for odd numbered rows and Scan Inversion for even
numbered rows.
On/Off Scheduler
Ez Setting On/Off Scheduler
Set a schedule to use your signage by time and day of the week.
•On/Off Time Setting: Set on/off times for each day of the week.
•Holiday Setting: Set holidays by date and by day of the week.
SI Server Setting
Ez Setting SI Server Setting
Set up to connect your signage to an external SI server. Set up a server environment for SI app installation.
Ez Setting SI Server Setting Developer Mode & Beanviser
This feature provides great convenience to the app developers.
Set up to install and activate the Developer mode and BEANVISER app.
NOTE
•To use these features, an account (ID/PASSWORD) for webOS Signage developer website (http://webossignage.
developer.lge.com/) is required.
Server Setting
Ez Setting Server Setting
Set up to connect your signage to a SuperSign server.
•CMS servers
•Control servers

ENGLISH
6
Fail Over
Ez Setting Fail Over
This feature enables automatically switching to other input sources in order of priority if the primary signal is
interrupted. It also enables the automatic playback of the content stored on your device.
•On/Off: Turns Fail Over on or off.
•Input Priority: Set the priority of input sources for fail over.
•Backup via Storage: Automatically play the content stored on the device when there is no input signal. Set to On to
activate Auto, Manual, and SuperSign Contents.
- Auto : When the automatic input switches due to taking screenshots of an image or video that is playing at
regular intervals, this feature will play back the file. (OLED model is not supported.)
>- Capture time Interval: The time interval can be set to 30 min, 1 hour, 2 hours and 3 hours.
- Manual: When the automatic input switches due to the image and video file being uploaded, the feature will play
back the file.
>- Backup media select: Using the settings button, you can upload a single file in the internal / external memory.
>- Preview: You can preview the uploaded file.
- SuperSign Contents: When the automatic input switches, this feature will play the file(s) distributed in SuperSign
CMS.
•RESET: Reset to initial settings.
Status Mailing
Ez Setting Status Mailing
This feature configures the system so that the status of the device is assessed and then notified to the administrator
by e-mail.
•On/Off: Turns Status Mailing on or off.
•Mailing Option, SCHEDULE: Sets the email sending interval.
•User E-mail Address: Set the user email address of the sender.
•Sending Server(SMTP): Set the address of the SMTP server.
•ID: Enter the account ID of the sender.
•Password: Enter the password for the sender's account.
•Recipient E-mail Address: Set the email address of the recipient.
•Message Delivery: Immediately assess the status of the device and deliver the information to the specified email
address.
•RESET: Reset to initial settings.

ENGLISH
7
NOTE
•If the status regarding any of the following items changes or becomes abnormal, a status message can be sent.
- 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email
containing such information is sent.
- 2. Temp. Sensor Validation: An email is sent if there is no temperature sensor connected, if the communication
status of the temperature sensor is unknown, or if the information provided by the chip provider is abnormal.
- 3. LAN Status, Wi-Fi Status: An email is sent if there is a change in the network’s connection status. The maximum
number of network status changes that can be saved is limited to 50. The saved value is reset once the power turns
off.
- 4. Screen Fault Detection: An email is sent if an abnormal value is picked up by the RGB sensor while Screen Fault
Detection is turned on in the Settings.
- 5. No Signal Check: Checks whether there is a signal. If there are no signals for more than 10 seconds, an email is
sent.
- 6. Schedule Play Status: An email is sent if content cannot be played between the scheduled start time and end
time in either Content Management Schedule status or SuperSign Content status. However, this does not apply
when terminated using the remote control.
- 7. Fail Over Status: An email is sent if input switching occurred due to an error. (Excludes input switching initiated
by the user (RC, RS232C, SuperSign))
•Only SMTP ports 25, 465, and 587 are supported.
•The occurrence of internal input switches, excluding external input switches (RC, RS232C, SuperSign), are considered
as Fail Over Status.
•One email containing the “Failover status : Failover” message is sent when switching to Fail Over Status, and the
following status emails sent regularly or upon status changes contain the message “Failover status : None”.

ENGLISH
8
Play via URL
Ez Setting Play via URL
Play content you want to play automatically through the built-in web browser.
•URL Loader: Turns Play via URL on or off.
•Set URL: Enter the URL address to display automatically.
•Preview: Preview your desired website by accessing the specified URL.
•SAVE: Save the specified URL.
•Reboot to Apply: Restarts the monitor set after saving the specified URL.
•RESET: Reset to initial settings.
NOTE
•This feature does not apply when Screen Rotation is enabled, and using this feature disables Preview.
•Time & Date is not set to Set Automatically, website navigation may be difficult.
- General Time & Date Check Set Automatically
Setting Data Cloning
Ez Setting Setting Data Cloning
This feature is used to copy and import the settings of the device to other devices.
•Export Setting Data: Export the settings of the device to another device.
•Import Setting Data: Import the settings of another device into the device.
Sync Mode
Ez Setting Sync Mode
Sync up time and content among multiple signages.
•RS-232C Sync: Sync up multiple signages connected by RS-232C.
•Network Sync: Sync up multiple signages connected to the same network.
Signage 365 Care
Ez Setting Signage 365 Care
You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service.
•Login/Logout: Login is required to install and update the Signage 365 Care solution. You will be logged out if there
is no connection attempt or the session is expired. The password used for login will be linked to the
password for the Admin menu.
•Install: Installs the Signage 365 Care solution.
•Activate/Deactivate: Activates/deactivates the Signage 365 Care service.
•Check for Updates: Checks for available updates in the server.
•Update: Updates the Signage 365 Care solution to the latest version.
•Remove: Deletes the installed the Signage 365 Care solution.

ENGLISH
9
Multi Screen
Ez Setting Multi Screen
This feature allows you to view multiple external inputs and videos on a single screen.
NOTE
•After entering multi-screen mode, the screen may flicker and the picture may appear abnormal on certain devices
while the optimal resolution is selected automatically. If this happens, please restart the monitor.
•In multi-screen mode, the DP daisy chain feature is not supported.
Selecting Screen Layout
When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears.
When the screen layout selection menu is not displayed on the screen, go to the screen layout menu bar by pressing
the up arrow key on your remote control and select your desired screen layout. If you want to close the screen layout
menu, press the back key.
Closing Screen Layout Menu
From the screen layout menu, press the up arrow key on the remote control to go to the screen layout menu bar and
select it or press the back key to close the screen layout menu.
Changing Screen Input
Press the button on the top right of each split screen to select the desired input.
NOTE
•Inputs which have already been selected for other split screens cannot be selected again. To select them, press the
RESET button to reset the inputs for all screens first.
•PIP mode works only when External Input Rotation is set to Off and Screen Rotation is set to Off.
Playing Videos on Split Screens
Press the button on the upper right of each split screen, select Video File, and then select a storage device to view
the list of videos in the selected device. Next, select your desired video from the list to play it.
NOTE
•Videos created with HEVC, MPEG-2, H.264, or VP9 codecs can be played on split screens. When using PIP mode, the
following combinations cannot be used.
Main Sub
HEVC HEVC
H.264 HEVC
MPEG-2 HEVC
VP9 VP9

ENGLISH
10
General
Language
General Language
You can select the menu language to be displayed on the screen.
•Menu Language: Sets the language of your Signage monitor.
•Keyboard Language: Sets the language of the keyboard displayed on the screen.
System Information
General System Information
This feature displays information such as the device name, software version, and storage space.
Set ID
General Set ID
•Set ID (1~1000): Assigns a unique Set ID number to each product when several products are connected via RS-
232C. Assign numbers ranging from 1 to 1000 and exit the option. You can control each product
separately by using the Set ID you assigned to each product.
•Auto Set ID: Automatically assigns a unique Set ID number to each product when several products are connected for
display.
•Reset ID: Reset the Set ID of the product to 1.
Time & Date
General Time & Date
This feature enables you to view and change the time and date on the device.
•Set Automatically: Set Time and Date.
•Daylight Saving Time: Set the start and end times for Daylight Saving Time. The DST start/end times function only
when you set them more than one day apart from each other.
•NTP Server Setting: Allows you to set other NTP servers other than the basic NTP server.
•Time Zone: Configure the continent, country/region and city.