LG 65EE5PC User manual

www.lg.com
OWNER’S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
65EE5PC

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TABLE OF CONTENTS
IMPORTANT PRECAUTIONS.........3
- Electrical Power Related Precautions....................3
- Precautions for installing the Product ..................5
- Precautions for Moving the Product......................6
- Precautions for Using/Cleaning the Product.....7
- Product Disposal (Only, Hg lamp used LCD
Monitor).................................................................................7
- Precautions When Cleaning the Product ............8
- Precautions When Experiencing Image
Sticking..................................................................................
8
- Precautions When Using the Remote
Control
...................................................................................9
ASSEMBLY AND PREPARATION 10
REMOTE CONTROL .................... 11
MAKING CONNECTIONS........... 13
- Connecting to a PC.......................................................13
- External Device Connection.....................................13
- Using the Input List ......................................................15
TROUBLESHOOTING.................. 16
PRODUCT SPECIFICATIONS...... 19
WARNING: This product contains chemicals known to the State of California to cause cancer and birth
defects or other reproductive harm. Wash hands after handling.

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WARNING -This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
IMPORTANT PRECAUTIONS
Please read these safety precautions carefully before using the product.
WARNING
Failure to follow those warnings may result in death, serious injury or damage to the product or other property.
CAUTION
If you ignore the caution message, you may be slightly injured or the product may be damaged.
WARNING
• Indoor Use Only.
Electrical Power Related Precautions
WARNING
• Only use the power cord supplied with the unit or another manufacturer’s authorized cord.
- Failure to do so may result in fire or electrical shock or damage to the product.
• Only use a properly grounded plug and receptacle.
- If you do not you may be electrocuted or injured. Or the product might be damaged.
• Do not use a damaged or loose plug.
- This may cause electrical shock or fire.
• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
- Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type of
power supply you have, consult a certified electrician.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
- It can cause electric shock.
• Do not connect several extension cords, electrical appliances or electrical heaters to a single outlet. Use a power strip
with a grounding terminal designed for exclusive use with the computer.
- A fire can break out due to overheating.
• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power
plug completely or wipe dust off before plugging in the cord.
- You may be electrocuted due to excess moisture.

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• If you don’t intend to use the product for a long time, unplug the power cable from the product.
- Layers of dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
• Insert the power plug firm so it cannot come loose.
- A loose connection can cause fire.
• Hold the plug when pulling out the power cable. Do not pull the plug out by the wire. Do not bend the power cord
with excessive force or put heavy objects on the power cord.
- The power line can be damaged, which may cause electric shock or fire.
• Do not insert metal or other conductive materials into the product openings. Additionally, do not touch the power
cable right after plugging into the wall input terminal.
- You may be electrocuted.
• Use an appliance coupler as a disconnect device.
• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily
accessible.
• Do not unplug the power cord while the product is in use.
- Electrical shock can damage the product.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the
unit is turned off.

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Precautions for installing the Product
WARNING
• Keep away from heat sources like heaters or open flames.
- Electrical shock, fire, malfunction or deformation may occur.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children.
- Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the
nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
• Do not put heavy objects on the product or sit upon it.
- If the product collapses or is dropped, you may be injured. Prevent Children from climbing or pulling on the unit.
• Do not leave the power or signal cable where someone can trip over it.
- Pedestrians may become entangled in the cables and cause the device to become damaged causing electrical shock,
fire, or serious injury.
• Install the product in a neat and dry place. Do not use near water.
- Dust or moisture can cause electrical shock, fire or product damage.
• Do not add accessories that have not been designed for this display.
• If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG
Customer Service.
- If you continue to use without taking proper measures, electrical shock or fire can occur.
• If you dropped the product or the case is broken, turn off the product and unplug the power cord.
- If you continue to use without taking proper measures, electrical shock or fire can occur. Contact LG Customer
Service.
• Do not drop an object on or apply impact to the product. Do not throw any toys or objects at the product.
- It can cause injury to humans, problems to the product and damage the display.
• Keep out of reach of children and do not place toys near the product.
• Make sure the product ventilation hole is not blocked. Install the product more than 100 mm (3.9 inches) from the
wall.
- If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat build-
up.
• Do not cover the product with cloth or other material (eg. plastic) while plugged in.
- The product can be deformed or fire can break out due to internal overheating.
• Place the product on a flat and stable surface that is large enough to support the product.
- If the product is dropped, you may be injured or the product may be broken.
• Install the product where no Electromagnetic Interference occurs.
• Keep the product away from direct sunlight.
- The product can be damaged.
• Do not place the product on the floor.
- Small Children and others may trip over it.
• Do not install this product on a wall if it could be exposed to oil or oil mist.
- This may damage the product and cause it to fall.
• For displays with glossy bezels the user should consider the placement of the display as the bezel may cause
unwanted reflections from surrounding light and bright surfaces.

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Precautions for Moving the Product
WARNING
• Make sure to turn off the product.
- You may be electrocuted or the product can be damaged.
• Make sure to remove all cables before moving the product.
- You may be electrocuted or the product can be damaged.
• When lifting or moving the product, do not hold it upside down while holding only the stand.
- This may cause the product to fall resulting in damage or injury.
• Do not shock the product when moving it.
- You may be electrocuted or the product can be damaged.
• Make sure the panel faces forward and hold it with both hands to move.
- If you drop the product, the damaged product can cause electric shock or fire.
• Do not place the product face down.
- This may damage the TFT-LCD screen.

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Precautions for Using/Cleaning the Product
WARNING
• Do not attempt to disassemble, repair or modify the product yourself.
- Fire or electric shock can occur.
- Contact LG Customer Service for repair.
• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not
clean with a wet cloth or spray water or other liquids directly onto the product. An electric shock may occur. (Do not
use chemicals such as benzene, paint thinners or alcohol.)
• Keep the product away from water.
- Fire or electric shock accident can occur.
• Avoid high temperatures and humidity.
• Do not put or store flammable substances near the product.
- There is a danger of explosion or fire.
• Keep the product clean at all times.
• Take a comfortable and natural position when working with the product.
• Take a regular break when working with the product for a long time.
• Do not press on the panel with a hand or sharp object such as nail, pencil or pen, or make a scratch on it.
• Keep proper distance from the product and rest from time-to-time.
- Your vision may be impaired if you look at the product too closely or for too long.
• Set the appropriate resolution by referring to the User’s Guide.
• Keep small accessories out of the reach of children.
• Displaying a still image for long time on the monitor may leave persistent image or stain on the monitor screen. To
avoid this problem, use a screen saver and power off when this product is not used. Persistent image or stain caused
by long time usage are not covered by the warranty on this product.
• Do not use products using high voltage around the Monitor. (ex. Electrical Swatter)
- Monitor may have malfunction as its electrical shock.
• Spray water onto a soft cloth 2 to 4 times, and use it to clean the front frame;wipe in one direction only. Too much
moisture may cause staining.
WATER CHEMICALS
Product Disposal (Only, Hg lamp used LCD Monitor)
• The fluorescent lamp used in this product contains a small amount of mercury.
• Do not dispose of this product with general household waste.
• Disposal of this product must be carried out in accordance to the regulations of your local authority.

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Precautions When Cleaning the Product
WARNING
Failure to observe these instructions may result in serious injury or death.
• Do not spray water directly onto the product and do not use inflammable materials such as thinner or benzene to
wipe the product.
- Attempting repair or modification yourself may cause a fire hazard or result in electric shock.
• Contact the sales representative or service center for internal cleaning of the product approximately once a year.
- If you do not clean the product, dust will accumulate inside and may create a fire hazard or malfunction.
• Always wear protective gear, such as gloves, when cleaning the panel as the parts where the edges meet are very
sharp.
CAUTION
Failure to observe these instructions may result in minor injury or damage to the product.
• To clean the product, unplug the power cord and wipe it gently with a soft cloth. Do not spray with water or wipe with
a wet cloth. When cleaning the product or the screen, do not use cleanser, automobile or industrial shiner, abrasive or
wax, benzene, alcohol, etc., as this may damage the product.
- This may create a fire hazard, and result in electric shock or product damage (deformation, corrosion or breakage).
• Use a ladder when cleaning the product.
- Never use ladders that must be mounted on the product as this may damage the screen.
• Never use rods, etc. to apply excessive force to the product as this may cause damage to the product.
Precautions When Experiencing Image Sticking
• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image sticking.
• Most third-party products have the same issue. The resulting damage is not covered by the product warranty.

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Precautions When Using the Remote Control
CAUTION
Failure to observe these instructions may result in minor injury or damage to the product.
• Remove any obstacles.
• The remote control may not function properly in sunlight or under a strong lamp. Move the product if it is being used
in these conditions.
• Only use the specified type of battery. Do not insert batteries that are not rechargeable into the charger.
- Burst or leaking batteries may cause fire or electric shock.
• Avoid locations near heaters or locations with high humidity.
• Do not mix new batteries with old ones.
- Burst or leaking batteries may cause fire or electric shock.
• Do not expose the batteries to excessive heat. Keep them away from direct sunlight, fireplaces, electric heaters, etc.

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ASSEMBLY AND PREPARATION
CAUTION
• Always use genuine components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of counterfeit components.
• Connect the power cord to the product before you plug it into a wall outlet. Plugging the power cord into a wall
outlet first may cause an electric shock, which can also damage the product.
NOTE
• The accessories provided with your product may vary depending on the model or region.
• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
• SuperSign Software & Manual
- Downloading from the LG Electronics website.
- Visit the LG Electronics website (www.lgecommercial.com/supersign) and download the latest software for your
model.
• The warranty will not cover any damage caused by using the product in an excessively dusty environment.

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REMOTE CONTROL
The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to
use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and
terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the
installation actions in reverse. The illustrations may differ from the actual accessories.
CAUTION
• Do not mix old and new batteries, as this may damage the remote control.
• Be sure to point the remote control toward the remote control sensor on the monitor.
• Some features of the remote control may not be supported in certain models.
or
",#
(POWER) Turns the monitor on or off.
Turns the monitor on.
Turns the monitor off.
Adjusts the
brightness of the picture to reduce energy
consumption.
Selects the input mode.
Used for viewing 3D videos.
Toggles between numerical and
alphabetical.
Number and Alphabet buttons
Enters numerical or alphabetical characters
depending upon the setting.
Deletes the entered numerical or
alphabetical character.
Volume Up/Down Button Adjusts the
volume.
Selects the Aspect Ratio mode.
Automatically adjusts picture position
and minimizes image instability (available for
RGB input only).
Mutes all sounds.
Adjusts the brightness of the
display. PAGE function is not supported in
this model.

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or
Selects the Picture Mode.
Activates the Launcher.
Enters the White Balance menu.
Accesses the main menus
or saves your input and exit menus.
SuperSign menu key.
Navigation Buttons Scrolls through menus
or options.
Selects menus or options and
confirms your input.
Allows you to move back one step
in the user interaction function.
Quit all OSD tasks and applications.
Allows you to control
various multimedia devices to enjoy
multimedia simply by using the remote
control through the SimpLink menu.
Selects the TILE Mode.
When the Picture ID
number matches the Set ID number, you
can control whichever monitor you want in
multi-display format.
USB Menu Control Buttons Controls
media playback.

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MAKING CONNECTIONS
You can connect various external devices to your monitor. Change the input mode and select the external device you
want to connect. For more information about external device connections, see the user manual provided with each
device.
Connecting to a PC
Some of the cables are not provided.
This monitor supports the Plug and Play* feature.
* Plug and Play: a feature that enables a PC to recognize devices attached by the user without device configuration or
user intervention when powering up.
External Device Connection
Some of the cables are not provided. Connect a HD receiver, DVD, or VCR player to the monitor and select an
appropriate input mode.
For the best picture quality, use a HDMI cable to connect the monitor to external devices.

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NOTE
• The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
• For the best image quality, using the monitor with HDMI connection is recommended.
• To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15-
pin cable and DVI-D/HDMI cable.
• If you turn the monitor on when the set is cold, the screen may flicker. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.
• Use a High Speed HDMI®/TM cable.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
• Recommended HDMI Cable Types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode.
• You may experience compatibility issues if you use HDMI-PC mode.
• Make sure the power cable is disconnected.
• If you connect a gaming device to the monitor, use the cable provided with the gaming device.
• High Speed HDMI®/TM cables transmit a HD signal up to 1080p and higher.
CAUTION
• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the
screen.
• Avoid displaying static images on the screen for a long period of time to prevent image burn. Use a screensaver if
possible.
• A wireless communication device near your monitor can affect the image.

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Using the Input List
→
• HDMI →DISPLAYPORT
NOTE
• DISPLAYPORT is applied to the set’s internal connections.

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TROUBLESHOOTING
No image is displayed.
Problem Action
Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet.
Does the “Invalid Format” message
appear?
• The signal from the PC (Graphics card) is out of the vertical or
horizontal frequency range of the product. Adjust the frequency range
by referring to the Specifications in this manual.
Does the “No Signal” message appear? • The signal cable between PC and product is not connected. Check the
signal cable.
• Press the INPUT menu in the remote control to check the input signal.
The Unknown Product message appears when the product is connected.
Problem Action
Did you install the driver? • Check if the Plug and Play function is supported by referring to the
graphics card user manual.
The screen image looks abnormal.
Problem Action
Is the screen position wrong? • Check if the graphics card resolution and frequency are supported by
the product. If the frequency is out of range, set to the recommended
resolution in the [Control Panel] →[Display] →[Setting] menu. (The
settings may differ depending on your operating system.)
The screen is displayed abnormally. • The proper input signal is not connected to the signal port. Connect the
signal cable that matches with the source input signal.

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Screen color is abnormal.
Problem Action
Screen has poor color resolution (16
colors).
• Set the number of colors to more than 24 bits (true color). Select
[Control Panel] →[Display] →[Settings] →[Color Table] in Windows.
(The settings may differ depending on your operating system.)
Screen color is unstable or mono-colored. • Check the connection status of the signal cable. Or, re-insert the PC
graphics card.
Do black spots appear on the screen? • Several pixels (red, green, white, or black color) may appear on the
screen, which can be attributable to the unique characteristics of the
OLED panel. This is not a malfunction of the OLED.
The operation does not work normally.
Problem Action
The power suddenly turned off. • Is the Timer set?
• Check the power control settings. Power interrupted.

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CAUTION
• Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you
display videos for 12 hours or less per day to decrease the likelihood of image sticking.
• A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is
normal, so there is no need for concern. Turning the power on while the Clear Panel Noise feature (OFF-RS) is
operating may cause the product to malfunction. After the Clear Panel Noise feature (OFF-RS) is completed and the
screen turns on, use the remote control to operate the product.
• OFF-RS: Removes image sticking through TFT degradation compensation. Runs after 4 hours of use.
JB: Removes image sticking through OLED degradation compensation. Runs after 2000 hours of use.

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PRODUCT SPECIFICATIONS
The product specifications below may be changed without prior notice due to upgrade of product functions.
“ ” refers to alternating current (AC), and “ ” refers to direct current (DC).
OLED screen Screen type Thin Film Transistor (TFT)
OLED Screen
Video signal Maximum resolution HDMI: 3840 × 2160 @ 30 Hz
DP IN: 3840 × 2160 @ 30 Hz
DP OUT: 3840 × 2160 @ 30 Hz
- This may not be supported on some OS or graphics card
types.
Recommended resolution HDMI: 3840 × 2160 @ 30 Hz
DP IN: 3840 × 2160 @ 30 Hz
DP OUT: 3840 × 2160 @ 30 Hz
- This may not be supported on some OS or graphics card
types.
Horizontal frequency 30 kHz to 83 kHz
Vertical frequency 23 Hz to 71 Hz
Synchronization Digital
Input/output ports
(One sides)
1 x 4 AC-IN 1, AC-IN 2, AC-IN 3, AC-IN 4, IR, LAN, RS-232C, HDMI
IN
Embedded battery Applied
Environmental
Conditions
Operating Temperature 0 °C to 40 °C (32 °F to 104 °F)
Operating Humidity 10 % to 80 %
Storage Temperature -20 °C to 60 °C (-4 °F to 140 °F)
Storage Humidity 5 % to 85 %

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65EE5PC
OLED screen Pixel pitch 0.372 mm (H) x 0.372 mm (V)
Power 1 x 1
(One sides)
Rated power AC 100-240 V ~ 50/60 Hz
Power
consumption
On Mode: 230 W (Typ.)
Sleep Mode (DisplayPort, HDMI): ≤ 3 W
Off Mode: ≤ 0.5 W
Dimensions (Width
x Height x Depth) /
Weight
1 x 2
(Both sides)
Display Section 1600 mm x 1445 mm x 15.6 mm / 52 kg
(62.9 inches x 56.8 inches x 0.6 inches / 114.6 lbs)
Display Section +
Stand Section
2131 mm x 2120 mm x 756 mm / 186 kg
(83.8 inches x 83.4 inches x 29.7 inches / 410.0 lbs)
1 x 3
(Both sides)
Display Section 2401 mm x 1445 mm x 15.6 mm / 78 kg
(94.5 inches x 56.8 inches x 0.6 inches / 171.9 lbs)
Display Section +
Stand Section
2895 mm x 2120 mm x 756 mm / 274 kg
(113.9 inches x 83.4 inches x 29.7 inches / 604.0 lbs)
1 x 4
(Both sides)
Display Section 3123 mm x 1445 mm x 15.6 mm / 104 kg
(122.9 inches x 56.8 inches x 0.6 inches / 229.2 lbs)
Display Section +
Stand Section
3749 mm x 2120 mm x 756 mm / 360 kg
(147.5 inches x 83.4 inches x 29.7 inches / 793.6 lbs)