LG 32LD350 Operating instructions

32LD35032LD350
720P
32LD35032LD350
Direct View LCDDirect View LCD
720P
Direct View LCD
Training
LCD-DV Troubleshooting
32" Class HD 720P
LCD TV (31.5" diagonally)
Published November 16th , 2010
Updated February23rd, 2011

OUTLINEOUTLINE
Preliminar
y
Section:
y
Contact Information, Preliminary Matters, Specifications,
LCD Overview, General Troubleshooting Steps,
Signal Distribution, Disassembly Instructions and Voltages
Troubleshooting Section: Board Operation Troubleshooting of :
Signal
Distribution,
Disassembly
Instructions
and
Voltages
Disassembly Section: Removal of Circuit Boards
•Switch Mode Power Supply
•Ballast (Backlight Driver)
•Main Board
•Ft Control Board
•Key Board
•Speakers
November LCD TV 32LD350
2

32LD350 LCD Direct View Display
Overview of Topics to be DiscussedOverview of Topics to be Discussed
32LD350
LCD
Direct
View
Display
Section 1
This Section will cover Contact Information and remind the Technician of Important
Safety Precautions for the Customers Safety as well as the Technician and the
Equipment.
Basic Troubleshooting Techniques which can save time and money sometimes can
be overlooked. These techniques will also be presented.
Thi S ti ill t th T h i i f ili ith th Di bl Id tifi ti d
Thi
s
S
ec
ti
on w
ill
ge
t
th
e
T
ec
h
n
i
c
i
an
f
am
ili
ar w
ith
th
e
Di
sassem
bl
y,
Id
en
tifi
ca
ti
on an
d
Layout of the LCD Display Panel.
fS f C
At the end o
f
this
S
ection the Technician should be able to Identi
f
y the
C
ircuit Boards
and have the ability and knowledge necessary to safely remove and replace any
Circuit Board or Assembly.
November LCD TV 32LD350
3

IMPORTANT SAFETY NOTICEIMPORTANT SAFETY NOTICE
Preliminary Matters (The Fine Print)Preliminary Matters (The Fine Print)
IMPORTANT
SAFETY
NOTICEIMPORTANT
SAFETY
NOTICE
The information in this training manual is intended for use by persons possessing an adequate background in
electrical equipment, electronic devices, and mechanical systems. In any attempt to repair a major Product,
personal injury and property damage can result. The manufacturer or seller maintains no liability for the
interpretation of this information, nor can it assume any liability in conjunction with its use. When servicing this
product, under no circumstances should the original design be modified or altered without permission from LG
Electronics. Unauthorized modifications will not only void the warranty, but may lead to property damage or
user injury If wires screws clips straps nuts or washers used to complete a ground path are removed for
user
injury
.
If
wires
,
screws
,
clips
,
straps
,
nuts
,
or
washers
used
to
complete
a
ground
path
are
removed
for
service, they must be returned to their original positions and properly fastened.
CAUTIONCAUTION
CAUTIONCAUTION
To avoid personal injury, disconnect the power before servicing this product. If electrical power is required for
dia
g
nosis or test
p
ur
p
oses
,
disconnect the
p
ower immediatel
y
after
p
erformin
g
the necessar
y
checks. Also be
gpp, p ypg y
aware that many household products present a weight hazard. At least two people should be involved in the
installation or servicing of such devices. Failure to consider the weight of an product could result in physical
injury.
November LCD TV 32LD350
4

ESD NoticeESD Notice
(Electrostatic Static Discharge)(Electrostatic Static Discharge)
Today’s sophisticated electronics are electrostatic discharge (ESD) sensitive. ESD can weaken or damage
the electronics in a manner that renders them inoperative or reduces the time until their next failure.
Connect an ESD wrist strap to a ground connection point or unpainted metal in the product. Alternatively,
you can touch your finger repeatedly to a ground connection point or unpainted metal in the product. Before
removing a replacement part from its package, touch the anti
-
static bag to a ground connection point or
removing
a
replacement
part
from
its
package,
touch
the
anti
static
bag
to
a
ground
connection
point
or
unpainted metal in the product. Handle the electronic control assembly by its edges only. When
repackaging a failed electronic control assembly in an anti-static bag, observe these same precautions.
lflf
Regu
l
atory In
f
ormationRegu
l
atory In
f
ormation
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are desi
g
ned to
p
rovide reasonable
p
rotection a
g
ainst harmful
gp p g
interference when the equipment is operated in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception which can be determined by turning the equipment off and on the user is
radio
or
television
reception
,
which
can
be
determined
by
turning
the
equipment
off
and
on
,
the
user
is
encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate
the receiving antenna; Increase the separation between the equipment and the receiver; Connect the
equipment to an outlet on a different circuit than that to which the receiver is connected; or consult the
dealer or an experienced radio/TV technician for help.
November LCD TV 32LD350
5

LG Contact InformationLG Contact Information
Customer Service (and Part Sales) [phone]
ThilS ( dP Sl)
(800) 84
9
T
ec
h
n
i
ca
l
S
upport
(
an
d
P
art
S
a
l
es
)
(800)
84
7-75
9
7
USA Website (GSFS) http://gsfs-america.lge.com
Customer Service Website http://www.us.l
g
service.com
g
Knowledgebase Website http://lgtechassist.com
LG Web Training https://lge.webex.com
LG CS L i A d
htt //l l /il
Presentations with Audio/Video
and Screen Marks
New: 2010 Models Wireless
Ready Software Downloads for
LG
CS
L
earn
i
ng
A
ca
d
emy
htt
p:
//l
n.
l
ge.com
/il
earn
32LD350 32LG40 32LH30 37LH55 42LG60 42LG70 42LH20 42LH40 42LH50 42LH90
http://136.166.4.200
Training Manuals, Schematics with Navigational Bookmarks, Start-Up Sequence, Owner’s Guides,
Interconnect Diagrams, Dimensions, Connector IDs, Product Pictures and Features.
32LD350
,
32LG40
,
32LH30
,
37LH55
,
42LG60
,
42LG70
,
42LH20
,
42LH40
,
42LH50
,
42LH90
,
42SL80, 47LG90, 47LH85, 42LE5500, 42LX6500 (3D), 47LX9500 (3D), 55LX6500 (3D)
42PG20, 42PJ350, 42PQ20, 42PQ30, 50PG20, 50PJ350, 50PK250, 50PK750, 50PS80, 50PK950,
50PS60, 60PK750, 60PK950, 60PS11, 60PS60, 60PS80
LCD-DV:
PLASMA:
Published July 2010 by LG Technical Support and Training
LG El i Al b I
A
lso available on the Plasma Page:
PDP Panel Alignment Handbook,
Plasma Control Board ROM Update (Jig required)
New Training Materials on theNew Training Materials on the
Learning Academy siteLearning Academy site
November LCD TV 32LD350
6
LG
El
ectron
i
cs
Al
a
b
ama,
I
nc.
201 James Record Road, Huntsville, AL, 35813.

Safety and Handling Regulations
LCD Direct View OverviewLCD Direct View Overview
1. Approximately 20 minute pre-run time is required before making any picture performance
adjustments from the Menu.
2. Refer to the Voltage/Current silk screening on the Switch Mode Power Supply.
3.
C
-
MOS circuits are sensitive to static electricity.
3.
C
MOS
circuits
are
sensitive
to
static
electricity.
Use caution when dealing with these IC and circuits.
4. Exercise care when making voltage and waveform checks to prevent costly short circuits
from damaging the unit.
5
.B
e
cau
ti
ous
o
f l
os
t
sc
r
e
w
s
a
n
d
o
th
e
r m
e
t
a
l
objec
t
s
t
o
p
r
e
v
e
nt
a
poss
i
b
l
e
s
h
o
rt in th
e
5
e cau ous o os sc e s a d o e e a objec s o p e e a poss b e s o e
circuitry.
Checking Points to be Considered
1. Check the appearance of the Replacement Panel and Circuit Boards for both physical
damage and part number accuracy.
2
Check the model label Verify model names and board model matches
2
.
Check
the
model
label
.
Verify
model
names
and
board
model
matches
.
3. Check details of defective condition and history. Example: Oscillator failure dead set, etc…
November LCD TV 32LD350
7

Basic Troubleshooting StepsBasic Troubleshooting Steps
Define, Localize, Isolate and Correct
•Define Look at the symptom carefully and determine what circuits could be causing
the failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and
check for possible overheated components. Capacitors will sometimes leak dielectric material
and give off a distinct odor Frequency of power supplies will change with the load or listen for
and
give
off
a
distinct
odor
.
Frequency
of
power
supplies
will
change
with
the
load
,
or
listen
for
relay closing etc. Observation of the front Power LED may give some clues.
•Localize After carefully checking the symptom and determining the circuits to be
checked and after giving a thorough examination using your senses the first check should
checked
and
after
giving
a
thorough
examination
using
your
senses
the
first
check
should
always be the DC Supply Voltages to those circuits under test. Always confirm the supplies
are not only the proper level but be sure they are noise free. If the supplies are missing check
the resistance for possible short circuits.
•Isolate To further isolate the failure, check for the proper waveforms with the
Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing
and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes
“
glitches
”
or
“
road bumps
”
will be an indication of an imminent failure
glitches
or
road
bumps
will
be
an
indication
of
an
imminent
failure
.
•Correct The final step is to correct the problem. Be careful of ESD and make sure to
check the DC Supplies for proper levels. Make all necessary adjustments and lastly always
perform a Safety AC Leakage Test before returning the product back to the Customer
November LCD TV 32LD350
8
perform
a
Safety
AC
Leakage
Test
before
returning
the
product
back
to
the
Customer
.

32LD350 PRODUCT INFORMATION SECTION32LD350 PRODUCT INFORMATION SECTION
This section of the manual will discuss the specifications of the
32LD350
November LCD TV 32LD350
9
LCD Direct View Display

Basic SpecificationsBasic Specifications
Key TV Features
• High Definition Resolution
70 000 1 D i C t t R ti
•
70
,
000
:
1
D
ynam
i
c
C
on
t
ras
t
R
a
ti
o
• Picture Wizard II (Easy Picture Calibration)
• Smart Ener
gy
Savin
g
gy g
• AV Mode (Cinema, Sports, Game)
• Clear Voice II
•
ISFccc® Ready
ISFccc®
Ready
• 24P Real Cinema
• 2 HDMI™ 1.3 Inputs
SIMPLINK™ C ti it
•
SIMPLINK™
C
onnec
ti
v
it
y
• Dolby® Digital 5.1 Decoder
• Infinite Sound
November LCD TV 32LD350
10

HD RESOLUTION 720p HD Resolution Pixels:
1365 (H)
×
768 (V)
Logo Familiarization Page 1 of 2Logo Familiarization Page 1 of 2
HD
RESOLUTION
720p
HD
Resolution
Pixels:
1365
(H)
768
(V)
High definition television is the highest performance segment of the
DTV system used in the US. It’s a wide screen, high-resolution video
image, coupled with multi-channel, compact-disc quality sound.
Picture Wizard
Picture
Wizard
Get easy self-calibration with on-screen reference points for key picture
quality elements such as black level, color, tint, sharpness and
backlight levels. Take the guesswork out of picture adjustments with
this simple-to-use feature. It's not actuall
y
ma
g
ic, but it will sure seem
Save Energy, Save Money
It reduces the television display’s power consumption.
The default factory setting complies with the Energy Star
yg
that way.
The
default
factory
setting
complies
with
the
Energy
Star
requirements and is adjusted to the comfortable level to be
viewed at home.
Clear Voice Clearer dialogue sound
Automatically enhances and amplifies the sound of the human voice
frequency range to provide high-quality dialogue when background
noise swells
November LCD TV 32LD350
11
noise
swells
.

Logo Familiarization (Additional FeaturesLogo Familiarization (Additional Features) Page 2 of 2) Page 2 of 2
With AV Mode, you can easily select from one of three picture modes for
“Cinema
,
” “S
p
orts
,
” or “Games” to en
j
o
y
an o
p
timized
p
icture and sound
,p, jy p p
experience.
Enjoy a true cinema-like experience in your own home with movies the way
they are meant to be seen. LG's Real Cinema technology displays 24p source
f
LG’s ISFccc Ready HDTVs contain the detailed standards necessary for
professional calibration of brightness, contrast, tint, sharpness, color levels and
much more to meet local lighting conditions for both day and nighttime viewing.
f
rames
HDMI (High-Definition Multimedia Interface) is a compact audio/video interface
for transmitting uncompressed digital data.
much
more
to
meet
local
lighting
conditions
for
both
day
and
nighttime
viewing.
Settings are added to preset modes for easy access from your LG remote.
Dolby Digital
(AC3) the reigning standard in surround
sound technology
LG SimLink is a brand specific type of HDMI CEC which allows you to control
multiple HDMI components through a single television remote.
To see it real is to hear it real. LG's Infinite Sound, which is tunedby the well-
known sound specialist Mr. Mark Levinson, enhancements your High
Dolby
Digital
(AC3)
,
the
reigning
standard
in
surround
-
sound
technology
,
produces 5.1-channel surround sound at the movies and in your home theater.
November LCD TV 32LD350
12
yg
definition TV experience with maximum surround sound.

32LD350 Remote Control32LD350 Remote Control
TOP PORTION
BOTTOM PORTION
November LCD TV 32LD350
13
p/n AKB72915206

Accessing the Service MenuAccessing the Service Menu
To access the Service Menu.
1
)
You must have either Service Remote.
)
p/n 105-201M or p/n MKJ39170828
2) Press “In-Start”
3) A Password screen appears.
4
)
Enter the Password.
)
Note: A Password is required to enter the
Se
rvi
ce
M
e
n
u
. En
te
r
;
0000
Se ce e u te ;
0000
Note: If 0000 does not work use 0413.
November LCD TV 32LD350
14
MKJ39170828
105-201M

TV Rear Input / Output JacksTV Rear Input / Output Jacks
Rear In/Out Jacks
Side In/Out
USB for Software Upgrades,
Music and Photos
Rear
In/Out
Jacks
USB 1
HDMI 2
USB
1
Head
Phones
MAIN BOARD
Rear and Side
Input/Output locations Component
Inputs
November LCD TV 32LD350
15
Inputs

1) Create an LG_DTV folder on the USB Flash Drive
USB Automatic Software Download InstructionsUSB Automatic Software Download Instructions
Currently
Installed
Version
Software
Version
found on the
USB Flash
Drive
Drive
File found
on the USB
Flash Drive
2) Copy new software (xxx.epk) to "LG_DTV"
folder. Make sure to have correct software file.
3) With TV turned on insert USB flash drive
3)
With
TV
turned
on
,
insert
USB
flash
drive
.
4) You can see the message
“TV Software Upgrade” (See figure to right)
5) Cursor left and highlight "START" Button and
push “Enter” button using the remote control.
6) You can see the download progress Bar.
7) Do not unplug until unit has automatically
restarted.
8) When download is completed, you will see
“
COMPLETE
”
* CAUTION:
Do not remove AC power or the USB Flash Drive.
Do not turn off Power, during the upgrade
process.
November LCD TV 32LD350
16
COMPLETE
.
9) Your TV will be restarted automatically. Software Files are available from
the GSFS or GCSC web sites.

4) Cursor Left to only highlight the briefcase
on the left
Accessing the Host Diagnostic ScreenAccessing the Host Diagnostic Screen (Page(Page 1 of 2)1 of 2)
1) Place Television on a digital channel.
2) Bring up the Customer’s Menu and
highlight Options
on
the
left
.
3) The Option Menu appears
5) Press the (1) Key 5 to 8 times.
November LCD TV 32LD350
17
See next page for more details.

Host Information
Memory
Host Release Version
FAT Status (Main)
Current Channel (Main)
DVI/HDMI Status
Can’t display this information now
Channel Info : Digital 19-2
Parental Control : Channel is not blocked
Host Diagnostics
Model Name : 32LD350-UB (Liquid Crystal Display)
FLASH : 16384 KB
DRAM : 131072 KB
NVM : 64 KB
Firmware Version(MP) : 3.05.00(0.1.58.22)
Micom Version : 3.02
Compile Date & Time : 20100126 & 08:56:56
Compile User : jh.jung
Center Frequency : 663.00 MHz
PCR lock : Locked
Modulation mode : QAM 256
Carrier lock status : Locked
SNR : 36 dB
Signal level : 99 dBmV
Half Page Move Page Exit
CH
18
Understanding the Host Diagnostic Screen (Page 2 of 2)
Understanding the Host Diagnostic Screen (Page 2 of 2)
November 2010 32LD350 LCD-DV
Channel Selected
Software Version
Blocked or not Blocked
Channel Frequency
Program Clock Reference (Locked or No)
Channel Type (8VSB, QAM 64, 256)
Channel (Locked or No)
Channel Signal to Noise Ratio
Channel Signal Level (Above 80dBmV good)
8VSB (Above 20 is good)
QAM 64 (Above 24 is good)
QAM 256 (Above 30 is good)

Service Menu: Downloading EDID Data Pg 1 of 2Service Menu: Downloading EDID Data Pg 1 of 2
1) Press “ADJ” key on the 2) Scroll down to Item 8 “EDID D/L” 3) Opening EDID D/L screen
Service Remote. and press the Select Key. appears.
Continue on next page.
November LCD TV 32LD350
19

Service Menu: Downloading EDID Data Pg 2 of 2Service Menu: Downloading EDID Data Pg 2 of 2
4) Highlight “Reset” then press
“Select” key. Erasing begins.
5) After Erasing, EDID now
indicates “NG”.
6) Highlight “Start” then press
“
Select
”
key Writing begins
7) After Writing completes,
EDID now indicates
“
OK
”
Select
key
.
Writing
begins
.
EDID
now
indicates
OK
.
November LCD TV 32LD350
20