LG WD(M)-14400(5)TB User manual

MODEL : WD(M)-14400(5)TB / WD(M)-14401(6)TB / AWD-14400TB /
WD(M)-13400(5)TB / WD(M)-13401(6)TB /
WD(M)-12400(5)TB / WD(M)-12401(6)TB /
WD-12411(6)TB / WD-12417TBX /
WD(M)-11400(5)TB / WD(M)-11401(6)TB /
WD(M)-10400(5)TB / WD(M)-10401(6)TB /
WD-10411(6)TB / WD-10417TBX

P/No. : 3828ER3044R
AUG. 2005 PRINTED IN KOREA

2
CONTENTS
1. SPECIFICATION .......................................................................................................................................3
2. FEATURES &TECHNICAL EXPLANATION ...........................................................................................4
3. PARTS IDENTIFICATION .........................................................................................................................
4. INSTALLATION...........................................................................................................................................7
5. OPERATION ...........................................................................................................................................10
. WIRING DIAGRAM /PROGRAM CHART..............................................................................................12
7. TROUBLESHOOTING.............................................................................................................................13
7-1. BEFORE PERFORMING SERVICE ...............................................................................................13
7-2. QC TEST MODE...............................................................................................................................13
7-3. HOW TO KNOW THE WATER LEVEL FREQUENCY..................................................................13
7-4. ERROR DISPLAY ............................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ..............................................................................................1
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION.....................................................1
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING .........................................................................19
9. DISASSEMBLY INSTRUCTIONS...........................................................................................................25
10. EXPLODED VIEW AND PARTS LIST..................................................................................................32
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .................................................................32
10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ..................33
10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .....................................................34
APPENDIX (Replacement parts list) ......................................................................................................35

3
1. SPECIFICATION
ITEM
POWER SUPPLY
PRODUCT WEIGHT
WASHING
SPIN
DRAIN MOTOR
WASH HEATER
WASH
SPIN
OPERATION WATER PRESSURE
CONTROL TYPE
WASH CAPACITY
DIMENSION
WASH PROGRAM
RINSE
DOOR SWITCH TYPE
WATER LEVEL
RESERVATION
SENSING OF THE LAUNDRY AMOUNT
FUZZY LOGIC
DISPLAY OF THE REMAINING TIME
ERROR DIAGNOSIS
POWER AUTO OFF
CHILD LOCK
AUTO RESTART
RAPID
220-240V~, 50Hz
5kg
230W
440W
38W
2000W
45rpm
1400 rpm :400/800/1000/1400 rpm
1300 rpm :400/800/1000/1300 rpm
1200 rpm :400/800/1000/1200 rpm
1100 rpm : 400/800/1000/1100 rpm
0.3 - 10kgf/ (30 - 1000kPa)
Electronic
Cotton & Cotton-Eco (Rating)
Synthetic (3.5kg), Wool/Silk (2kg), Hand Wash (2kg), Delicate (3kg), Quick 30(5kg), Baby Care( kg), Duvet(9Tog)
00mm(W)X550mm(D)X850mm(H)
Cotton, Synthetic, Wool/Silk, Hand Wash, Delicate, Quick 30, Baby Care, Duvet
Rinse+ , Medic Care Rinse, Normal, Rinse Hold
Bi-Metal type
9 steps (by sensor)
From 3 hours to 19 hours
Adapted
Adapted
Adapted
11 items
Adapted
Adapted
Non
Adapted
ELECTRICITY
CONSUMPTION
REVOLUTION
SPEED
WD(M)-14400(5)TB / WD(M)-14401( )TB
WD(M)-13400(5)TB / WD(M)-13401( )TB
WD(M)-12400(5)TB / WD(M)-12401( )TB
WD-12411( )TB / WD-12417TBX
WD(M)-11400(5)TB / WD(M)-11401( )TB
AWD-14400TB
WD(M)-10400(5)TB / WD(M)-10401( )TB
WD-10411( )TB / WD-10417TBX

2. FEATURES & TECHNICAL EXPLANATION
4
2-1. FEATURES
More economical by Intelligent Wash System
Intelligent Wash System detects the amount of load and
water temperature, and then determines the optimum water
level and washing time to minimize energy and water
consumption.
Child-Lock
The Child-Lock system has been developed to prevent
children from pressing any button to change the program
during operation.
Low noise speed control system
By sensing the amount of load and balance, automatical
distributes load evenly to minimize the spinning noise level.
Safety device (Aqua lock)
WD(M)-14400(5)TB/13400(5)TB/12400(5)TB/11400(5)TB
Aqua lock System is designed for detecting water leak
during operation to prevent water from flooding over the
floor.

5
To get the best washing performance optimal time is determined by sensing of water temperature,
selected washing temperature and laundry amount.
2-2.DETERMINE WASHING TIME BY FUZZY LOGIC
This model adopts a pressure sensor which can sense the water level in the tub.
Water supply is stopped when the water level to the preset level, then the washing program
proceeds.
2-3.WATER LEVEL CONTROL
While program is operating.
2-4.THE DOOR CAN NOT BE OPENED
water
temperature
laundry
amount
selected
washing
temperature
FUZZY
LOGIC
wahsing time
rinsing time
spin rhythm, time
the best
washing
performance
SENSING
PROCESSING DETERMINATION EFFECT

6
3. PARTS IDENTIFICATION
Drain pump filter
Drain plug
If the supply cord is damaged,
it must be replaced by the
manufacturer or its authorized
service technician in order to
avold a hazard.
Power plug
Control panel
Drum
Lower cover
Adjustable Feet
Drawer
Lower Cover Cap
Door
Inlet Hose(1EA)
Option : Hot/Cold(2EA) Wrench
(For detergent and
fabric softener)
ACCESSORIES

7
4. INSTALLATION
Before servicing ask the customer what the trouble is.
Check the adjustment (power supply is 220-240V~,remove the transit bolts....)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then,service and repair.
After servicing,operate the appliance to see whether it works O Kor NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
REMOVE THE TRANSIT
BOLTS
INSTALL THE APPLIANCE
ON FLAT AND FIRM SURFACE
ADJUST THE
HORIZONTAL
Remove the transit bolts (4EA: )
with supplied spanner.Keep the
transit bolts and
spanner for future use.
Insert the provided 4 caps
into the hole
High
Low
Tum the leveling feet to set the
appliance horzontally.
The appliance goes up by rotating
the feet clockwise.
The appliance comes down by
rotating the feet counter- clockwise.

8
HOW TO CONNECT INLET HOSE
Check that the rubber washer is inside of the valve connector.
Connect the inlet hose firmly to prevent leak.
CONNECT DRAIN HOSE
CONNECT POWER PLUG
The drain hose should be placed under 100cm from the floor.

9
TEST OPERATION
Preparation for
washing.
Press the power button. Press the Start/Pause
button
Connect the power plug to the
outlet.
Connect the inlet hose.
Check the water heating
Press the Temp. button and the
present temperature will be
displayed.
Check drain and spin
Turn off Wash and Rinse after
pressing the Start/Pause button
and start the machine again.
Check drain and spin.
Power off and open the
door.
Power off and then power on.
Check if the door can be opened
after 3 minutes.
Water removal
If SVC is needed during check,
remove the remaining water by
pulling out the hose cap.
Check automatic reverse
tum.
Check if the drum rotates
clockwise and counterclockwise.
Check the water supply.
Check if water is supplied
through the detergent dispenser.
In case of coloureds program.

5. OPERATION
10
Wash program selector
Start/Pause button
LED display
9 program can be set depending on the type of the laundry.
If the power button is pressed, Cotton program is automatically set.
By turning the dial, [Cotton, Cotton-Eco, Synthetic, Delicate, Woo/Silk,
Hand Wash, Quick 30, Duvet, Baby Care] can be selected.
(The opposite is possible)
Use the button to start or pause
wash cycle.
The power turns off automatically 4
minutes after the pause button is
pressed.
POWER button
• Use this button to turn the power On/Off
Display the estimated remaining time
(Hour : Minute) to finish.
In case of abnormal operation, error indications
are displayed.
( )
See troubleshooting guide.

11
Time Left
OPTION button
Time Delay Child - Lock
INTENSIVE
Press the button when delayed washing is needed.
When the button is pressed, is displayed,
maximum delay of hours can be set.
Each press advances time delay by the hour.
Use Power ] button to cancel Time Delay ]
Time Delay ] means the time required from the
present to the completion of washing.
• If the laundry is heavily soiled
"Intensive” option is effective.
• By selecting the Intensive option, the
wash time may be extended, depending
on the program selected.
• To use this option press the Intensive
button once before the wash program is
started.
• Pre Wash: Use this option for loads that need pretreatment. It add 16
minutes pre wash and drain.
• Rinse+Spin: Use this option to rinse and then spin.
• Soak: Use this mode to wash normal clothes or think and heavy
clothes which are excessively dirty.
• Spin Only: When you want Spin only, select this option.
• Bio: If you want to eliminate protein stains, you may select Bio
function.
Rinse, Spin, Temp, Button
• Select a water temperature based on the type of load
you are washing.
• To change the spin speed, press the Spin Speed
button repeatedly to cycle through available options.
• To change the soil level, press the Soil Level button
repeatedly until the desired setting is on.
Child Lock system can be set and canceled by pressing and
holding both Rinse] and Option] button simultaneously more than
2 seconds.
Once Child Lock is set, all buttons are inoperable except power
button.
Child Lock system can be set anytime even during
Power-off and operation.
It is automatically cancelled when an operational error occur.

6. WIRING DIAGRAM / PROGRAM CHART
12
* Water Supply : W·S * Intermittent Spin : I·S * Disentangle : D·T
Washing Rinse Spin
W
·
S
Pre Main
Washing
Drain
I
·
S
W
·
S
Rinsing
Washing Staycooling
Heating
Washing
Drain
W
·
S
1 2 7654 98 10
Normal
Drain
I
·
S
11 12
1
W
·
S
Rinsing
1 14
Drain
I
·
S
15 16
2
W
·
S
Rinsing
17 18
Drain
I
·
S
19 20
W
·
S
Rinsing
21 22
Drain
I
·
S
2 24
W
·
S
Rinsing
25 26
Rinse +
Drain
Spin
D·T
A
U
T
O
O
F
F
4
27 28 29 20
E
N
D
20
Cotton
Normal
Working
Time
(Hour:Minute)
About 1:40
120 MIN 60 MIN120240 60120 60 60 240 120 60 60 240 120 60 60 240 120 60 60 240 120 60 60 480 120 20 20
C
Y
C
L
E
S
T
E
P
C
O
U
R
S
E
Time
(SEC)
842
~
87
Synthetic
Delicate
Wool/Silk
About 1:00
About 1:00
About 1: 0
4
18
Drain About 1
Rinsing
+ Spin About 21
4
18
26
~
51
Handwash About 1:00
4
24
Quick About 0
Baby Care About 2:20
842
~
87
* Basic Cycle
* Optional Cycle
* Pre-Setting Time : Water Supply - 120 sec. * Basic time is minute in washing chart
Drain - 60 sec. * The actual program time can be varied with the load amount,
* ~ Time for varies as the temperature or the amount of laundry water temperature or ambient tempe rature

7. TROUBLESHOOTING
13
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock or disconnecting the parts while troubleshooting.
Voltage of each terminal in 220-240V~and DC while applying an electric current.
7-2. QC TEST MODE.
Pressing Option, and Spin button simultaneously.
Power supply on with pressing upper two button. Then buzzer sound twice.
Press the Start/Pause button as follows.
[ Press the Start/Pause button more 4 times until stop spinning ]
7-3. HOW TO KNOW THE WATER LEVEL FREQUENCY
* Press the Rinse and Spin button simultaneously.
The digits means water level frequency (10-1 kHz)
ex)241 : Water level frequency = 241 X 10-1 kHz = 24.1 kHz
Pressing number of
[Start/Pause] button Checking Point Display Status
None
1 time
2 times
3 times
4 times
5 times
times
7 times
8 times
9 times
10 times
11 times
All lamps turn on
Clockwise spin (right)
Low speed Spin
High speed Spin
Inlet valve for prewash operation
Inlet valve for mainwash operation
Hot inlet valve in case of hot water fill
Inlet valve for mainwash operation
Counterclockwise spin (left)
Heater is in operation for 3 sec.
Circulation pump operation
Draining pump operation
Auto off operation
Drum rpm (About 40~50)
Drum rpm (About 53~ 5)
Drum rpm (About 120~140)
Water level frequency (25~ 5)
Water level frequency (25~ 5)
Water level frequency (25~ 5)
Drum rpm (About 40~50)
Water temperature
Water level frequency
Water level frequency

14
7-4. ERROR DISPLAY
If you press the Start/Pause button when an error in displayed, any error except will disappear and the machine will
change into pause status.
In case of , , if the error is not resolved within 20 sec. In the case of other errors, if the error is not resolved
within 4 min., power will be turned off automatically and the error only will be blinked. But in the case of , power will not
be turned off.
ERROR SYMPTOM CAUSE
Water has not reached to the pre-set level within 8 min.
since inlet valve operated, or water has not reached to
the normal level within 25 min.
Load is too small.
The appliance is tilted.
Laundry is gathered to one side.
Non-distributable things are put into the drum.
Water has not drained enough within 10 min.
Water is automatically being pumped out because too
much water is in the tub.
The sensor pressure switch is out of order.
The Start/Pause button is pressed with the door open.
The door switch is out of order.
The THERMISTOR is out of order.
WATER INLET
ERROR
IMBALANCE
ERROR
DRAIN ERROR
OVERFLOW
ERROR
SENSOR
PRESSURE
S/W ERROR
DOOR OPEN
ERROR
HEATING
ERROR
1
2
3
4
5
6
7

15
ERROR SYMPTOM CAUSE
MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
The connector (3-pin, male, white) in the LEAD WIRE
ASSEMBLY is not connected to the connector (3-pin,
female, white) of STATOR ASSEMBLY.
Reconnect or repair the connector
The electric contact between the connectors 3-pin,
male, white in the LEAD WIRE ASSEMBLY and 4-pin,
female, natural in the MAIN PWB ASSEMBLY is bad or
unstable.
Reconnect or repair the contact in the connector
The LEAD WIRE ASSEMBLY between the STATOR
ASSEMBLY and MAIN PWB ASSEMBLY is cut (open
circuited).
Repair the damaged (open-circuited) the LEAD
WIRE ASSEMBLY
The hall sensor is out of order / defective.
Replace the STATOR ASSEMBLY
Water leaks
[WD(M)-14400(5)TB/13400(5)TB/12400(5)TB/11400(5)TB]
The washer experienced a power failure.
Restart the cycle.
CURRENT
ERROR
LOCK ERROR
WATER LEAKS
POWER
FAILURE
8
9
10
11

8. ERROR DIAGNOSIS AND CHECK LIST
16
8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION
SYMPTOM GUIDE FOR SERVICE CALL
WATER INLET TROBLE
NO POWER
Power failure? or Breaker opened?
Is the outlet controlled by a switch
Is displayed?
Is the tap opened?
Is the tap frozen?
Is the water supply shut-off?
Clean the filter of
inlet valve
Is filter in the inlet valve clogged with foreign
material?
Visit to check
Is the power plug connected firmly to
220-240V ~ outlet?
Visit to check

17
SYMPTOM GUIDE FOR SERVICE CALL
DRAIN TROUBLE
DOOR OPEN ERROR
Check if the door switch is O.K
Is displayed?
Is the debris filter clogged with foreign
material such as pins, coins, etc.?
Is the drain hose frozen with water, kinked,
or crushed?
Visit to check
Clean up
the filter
Close the door
Did you press the Start/Pause button when
the door is open?
Visit to check

18
SYMPTOM GUIDE FOR SERVICE CALL
No effect of softener
suds overflow from
the appliance,
(in this condition,
wash and spin do not
operate normally)
Is softener put in the correct compartment of the
drawer?
Is the drawer closed during wash?
Is the softener cap clogged?
Explain how to use softener
Clean the compartment for softener
Visit to check
Compartment for softener
Is low-sudsing detergent for the drum washing
machine used?
Is the proper amount of detergent used as
recommended?
LOW-SUDSING
DETERGENT
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and preventing
overflow.
When much suds are sensed, the suds removing function such as
drain, water input, and pause will operate without rotating the drum.
Recommend to reduce the amount
of detergent.

19
NO POWER
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING
1. Be careful of electric shock or disconnecting the parts while troubleshooting.
2. First of all, check the connection of each part terminal with wiring diagram.
3. If you replace the MAIN PWB ASSEMBLY, put in the connectors correctly.
CAUTION
When measuring the voltage of the outlet,
is the voltage AC 220-240V? Check the fuse
Replace PWB ASSEMBLY
Check the harness
Assembly
Is the led (1) on?
When measuring the voltage of White (2 pin) and
Black (2 pin) connector of the PWB ASSEMBLY is
the voltage AC 220-240V?
Replace PWB ASSEMBLY