LG AN-VC500 User manual

OWNER’S MANUAL
Video Call Camera
Please read this manual carefully before operating your set and retain it for future
reference.
AN-VC500
www.lg.com
(Brazil : www.lge.com)

2
CONTENTS
PREPARATION
Overview ............................................................... 3
Installing the Video Call Camera ....................... 4
USING Skype
Start Skype ........................................................... 5
Regular remote control ....................................... 5
Magic Remote control ......................................... 5
Create account / Sign in ..................................... 5
Skype menu ......................................................... 6
Contacts ............................................................................ 6
Add Contact ..................................................................... 6
Call Phones ...................................................................... 6
History .................................................................................7
My Information ................................................................7
Settings .............................................................................7
Make a Video Call to the Contact ...................... 8
Make a Call (Voice only) to a Contact ............... 9
Receiving a Call ..................................................10
APPENDIX
Troubleshooting ...................................................11
Product Specifications .......................................12
Product Handling
■Do not let the camera get wet. Liquid getting into the camera could cause a short circuit.
■Wipe the camera gently with a dry cloth to remove any dust or dirt. If the product is very dirty, spray a
mild detergent on the cloth first.
■Do not clean with thinner, alcohol, benzene or any other volatile agent.
These may damage the product's surface or affect its operation.
■Do not disassemble, repair or alter the product. Incorrect disassembly may cause a fire, electric shock,
or injury.
■Do not shake the camera.
■Do not pull on the cable.
Installation Instructions
■Make sure you have enough space for connections when installing the product.
■Do not install in a dusty, dirty or moist area.
■Do not install in direct sunlight or near a heat source.
■Magnetic objects, such as speakers, may interfere with the camera’s operation.
■Install the product in a place with moderate temperature and humidity. The recommended temperature
range is 0 °C to 40 °C.
■Strong electromagnetic waves from other devices could interfere with the camera’s operation.
■Remove all the protective plastic bags (Vinyl) before use.
The product and company names contained in this manual may or may not be registered trademarks or
copyrights, and are only used for identification or explanatory purposes. All trademarks reserved.
The AN-VC500 is a Video Call Camera that can be used with some LG TVs.
The following model lines are supported:
2014 SMART TV: EB / UB / LB8 / LB7 / LB69 / LB67 / LB65 / LB63 / LB58 /LB57 / LB56 / LB49 / PB69 / PB66
MONITOR: MT75 / MT55 / MT35
2013 SMART TV: EA9 / EA8 / LA9 / LA8 / LA7 / LA6 / LN6 / LN5 / LN4 / PH67 / PH66/ PH47 /
PN67 / PN57 / PN47
MONITOR: MT9 / MS7 / MS5
(*every model line listed is not available in every country).

3
PREPARATION
PREPARATION
NOTE:
►For best results when using external speakers, only use the front right/left (stereo) speakers when using Skype.
►When making a video call with Skype using a PC, the Skype software version for Windows should be 4.2 or newer.
(Visit the Skype homepage (www.skype.com) for operating systems other than Windows, e.g. OS X, Linux, etc.)
►Video calls can not be made to a Mac that runs Skype 2.8 or lower.
►Content can be changed or deleted depending on Content Provider.
►Please visit the content provider’s web site for specific information on their services.
►The software update screen will automatically appear when an update is available.
►For some models, you cannot use input devices such as a keyboard and mouse while using Skype (premium
content).
(Keyboard does not with
2014 SMART TV
: EB / UB / LB8 / LB7 / LB69 / LB67 / LB65 / LB63 / LB58 /LB57 / LB56 / LB49 / PB69 / PB66
MONITOR: MT75 / MT55 / MT35
2013 SMART TV: EA9 / EA8 / LA9 / LA8 / LA7 / LA6 / LN6 / LN5 / LN4 / PH67 / PH66 / PH47 /
PN67 / PN57 / PN47
MONITOR: MT9 / MS7 / MS5
)
►Before using the built-in camera, you must recognize the fact that you are legally responsible for the use or misuse
of the camera by the relevant national laws including criminal law.
►The relevant laws include the Personal Information Protection law which regulates the processing and transferring
of personal information and the law which regulates the monitoring by camera in a workplace and other places.
►When using the built-in camera, the user must gain consent from the data subjects. Please avoid using the
camera in the following manner.
(1) Using the camera in areas where the use of camera is generally prohibited such as restroom, locker
room, fitting room, and security area.
(2) Using the camera while causing the infringement of privacy.
(3) Using the camera while causing the violation of the relevant regulations or laws.
OVERVIEW
No emergency calls with Skype
Skype is not a telephone replacement service, and cannot
be used for emergency service dialing.
Microphone Microphone
Stand Activity Indicator
Lens
Stand-Bottom
Stand-Arm
Stand-Cable
holder
USB Cable

4
PREPARATION
PREPARATION
INSTALLING THE VIDEO CALL CAMERA
NOTE
►For the best quality video and audio outputs, install the camera on the top-center of your TV.
►Set up with the television switched off.
►When using external speakers, allow sufficient space between the microphones and the speakers.
►The TV must be connected to a network for Skype to work.
TV
Fold the stand.
2
3
4
(A) Firmly attach the TV stand to the back of the
TV set using the stand magnet.
(B) If you have difficulty attaching the stand or
want to prevent it from slipping off, use the
Velcro tape to secure it.
Connect the USB cable to the side of the TV.
The camera may not work if it is connected
through the USB hub.
IN 4
AV IN 2
VIDEO
AUDIO
L(MONO)
R
H/P
USB IN 1 USB IN 2 USB IN 3
TV
Unfold the stand and put it on the top center of
the TV set.
1Video Call Camera
(A) (B)
Velcro

5
USING Skype
USING Skype
START Skype
CREATE ACCOUNT / SIGN IN
After selecting the Skype icon from the Premium
menu, enter your Skype name and password. Choose
“Sign me in when Skype starts” to sign in
automatically when the TV is switched on.
NOTE:
►You can log in with your existing Skype account or a
Skype account that is merged with your Microsoft
account.
►To create a new Skype account that is already merged
with your Microsoft account, please refer to their
websites for further information.
MAGIC REMOTE CONTROL
REGULAR REMOTE CONTROL
NOTE:
►Skype must be connected to a network to operate.
1
Press
SMART
2
ENTER
OK
Start Skype.
1
Press
60$57
2
Start Skype.
Back
Welcome to Skype
Skype name
Password
Sign me in when Skype starts
Sign in Cancel
Create a new account Sign in with a Microsoft account Need help? Exit
a b c d e 1 2 3
f g h i j 4 5 6
k l m n o 7 8 9
p q r s t . @ 0
u v w x y z _ /
aA# ←

6
USING Skype
Skype MENU
Contacts
This is the list of contacts in your contact list. For
more details about how to make a call, refer to pages
9 and 10.
NOTE:
►The maximum number of contacts that can be stored
is limited by the storage capacity.
►If there are more than 500 contacts, the list's
performance and stability may be affected.
Call Phones
Select the country you would like to call and enter a
phone number. Now select “Call”.
NOTE:
►To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage
(www.skype.com).
Add Contact
When pressing the RED button on the remote control
while on the contact list, the following screen appears.
This allows you to search or add users.
Press the “Find” button to start a search, or press the
“Cancel” button to return to the previous menu.
NOTE:
►Search results will be in alphabetical order.
Add contact Back Exit
Call PhonesContacts History My Information Settings
Call Add to contacts
←
My Name
KRW 9.542.78
My Name
KRW 9.542.78
Find Cancel
Search for people on Skype
Find people on Skype and add them to your
contact list. Enter their Skype name, full name or
email address and click Find.
a b c d e 1 2 3
f g h i j 4 5 6
k l m n o 7 8 9
p q r s t . @ 0
u v w x y z _ /
aA# 〕 ←
Back Exit
My Name
KRW 9.542.78
Add contact Zoom Conference call Back Exit
Call Phones History My Information Settings
Contacts
1/5
Broman Bill Sangjun koo Zangsae Unii2 Nicky
I don’t wear a watch.I like my arms to weigh the same...
Option

7
USING Skype
Settings
The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and
‘Change password’.
NOTE:
►It may take several minutes for applying the new
setting value.
Skype MENU (CONTINUED)
History
This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voice messages’ or ‘Contact requests’.
The numbers on the right side of each item indicate
the number of unchecked items.
My Information
The information menu consists of ‘My status’, ‘Change
picture’, ‘My profile’ and ‘View account’.
NOTE:
►The maximum number of photos that can be saved
using Snapshot is limited.
My Name
KRW 9.542.78
My Name
KRW 9.542.78
Back Exit
Back Exit
Back Exit
Contacts Call Phones My Information Settings
History
All calls Voice messages Contact
requests
Contacts Call Phones History Settings
My Information
My status Change picture My profile View account
Online
Call forwarding Privacy settings Video settings
Contacts Call Phones History My Information Settings
Notification
settings
Change
password
My Name
KRW 9.542.78

8
USING Skype
MAKE A VIDEO CALL TO THE CONTACT
Select a contact from your contact list.
Press the “Video call” button.
NOTE:
►It can take from a few seconds to several minutes for
a call to be connected to the party.
1 Inviting people / Add people : Add to call
member.
2 Screen mode : Changes video window.
3 Camera zoom in / out : Zooms the video in or out.
4 Pointing zoom : The magnified image will be sent
to the other party by using “the pointing zoom
feature”. The magnified image is only one square
of the nine part grid.
5 Stop my video : Your video disappears, and the
connected party cannot watch it either.
6 Mute microphone : Mutes the microphone, and
the connected party cannot hear your voice either.
7 End Call : Ends the call.
8 Hold Call : Holds the call until the “Resume call”
button is pressed.
9 Call quality information : Video quality will be
affected by downstream network conditions.
■Critical: Very slow internet access.
■Low : Slow internet access.
■Normal: Fast internet access.
Critical Low Normal
1234
6
5
7
My Name
KRW 9.542.78
Inviting people Screen mode Camera zoom in /out Pointing zoom
Call with Michael 02:34
Stop my video
Mute microphone
Call Phones History My Information Settings
Contacts
Option
Broman Bill Sangjun koo Zangsae Unii2 Nicky
Add contact Zoom Conference call Back Exit
End Call
Hold Call
8
9
I don’t wear a watch.I like my arms to weigh the same...
Add people Screen mode Camera zoom in /out Pointing zoom
124
3
5 6 7
OR

9
USING Skype
MAKE A CALL (VOICE ONLY) TO A CONTACT
Select a contact from your contact list.
Press the “Call” button.
Once a contact’s phone number is registered, you can select
among the contact’s Skype name and phone numbers.
NOTE:
►It can take from a few seconds to several minutes for a call to be
connected to the party.
1 Inviting people / Add people : Add to call member.
2 Screen mode : Changes video window.
3 Display dial pad / Dial pad : Opens a numerical keypad.
4 Start my video : Shares your video with the connected party.
5 Mute microphone : Mutes your audio. The connected party
can not hear your audio.
6 End Call : Ends the call.
7 Hold Call : Holds the call until the “Resume call” button is
pressed.
My Name
KRW 9.542.78
1 2 3
4
End Call
Hold Call
Inviting people Display dial pad
Screen mode
Call with Michael
Call Phones History My Information Settings
Contacts
Option
Broman Bill Sangjun koo Zangsae Unii2 Nicky
Add contact Zoom Conference call Back Exit
00:20
Start my video
Mute microphone
5
6
7
I don’t wear a watch.I like my arms to weigh the same...
I don’t wear a watch.I like my arms to weigh
the same...
OR
123
456
7
Add people Dial pad
Screen mode

10
USING Skype
RECEIVING A CALL
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1 Answer with video : Receive the call with video (stops the TV).
2 Answer : Receive the call while continuing to watch TV.
3 Decline : Do not receive the call, and continue watching TV.
NOTE:
►Set your status to “do not disturb” to prevent Skype pop-ups.
►If the incoming call is a conference call, the “Answer with Video”
option is not available.
Answer Answer with video
Michael is calling
Decline
123
Video call Voice Call Decline
Michael is calling
123
OR
1 Video call : Receive the call with video (stops the TV).
2 Voice Call: Receive the call with voice (stops the TV).
3 Decline : Do not receive the call, and continue watching TV.

11
APPENDIX
APPENDIX
TROUBLESHOOTING
For the problems listed below Check the following areas
If Skype doesn’t start ■Check whether the Video Call Camera is properly connected to the
USB port on the TV.
■Check the network connection status.
If the Notification Window is
not displayed when a call is
received
■Check that your status is not set as “Do not disturb”.
■When using certain TV functions, incoming calls can’t be received
(e.g. during a software update, etc.).
■Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.
If there’s echo (e.g. when you
hear your own voice played
back through the speakers)
■Position the Video Call Camera at the top-center of your TV.
■Change the home theater audio setting to stereo rather than
surround.
■Reduce the speaker volume.
■Too much echo in the room can decrease audio quality.
■Test microphone using the ‘Echo / Sound Test Service’.
If you’re not able to receive any
video or if it is of low quality
■Internet or network congestion can degrade video quality.
■Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■Screen quality can decrease when using Zoom-In. We recommend
you use minimum zoom during video calls.
■Check whether the call quality information is marked as “critical”. If this
is the case, video quality can be degraded.
If the call ends abruptly ■When certain TV functions are activated, the call may be
disconnected. (e.g. Sleep timer, etc.)
■Do not unplug the Video Call Camera during a call.
If the Skype menu does not
appear on the Premium menu
■Check whether your TV supports the Video Call Camera (see page 2).
■Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.
Other issues ■Issues may arise from network congestion of problems with the Skype
network.
■For further inquiries about Skype functions, visit www.skype.com.

12
APPENDIX
APPENDIX
PRODUCT SPECIFICATIONS
MODELS AN-VC500
(Video Call Camera)
Dimensions (Width x Height x Depth) 112 mm x 56 mm x 38 mm (dongle only)
Weight 107.8 g
Video
Lens
Focus More than 100 cm
Field of Vision 61.25° in diagonal
Effective pixels 1920 x 1080
Output format H.264, MJPEG, YUV
Output Image Full-HD, HD, VGA, QVGA, QQVGA
Audio Microphone 2 microphones
Interface USB
Environmental conditions
Operating Temperature 0 °C - 40 °C
Operating Humidity 0 % - 80 %
Storage Temperature -20 °C - 70 °C
Storage Humidity 0 % - 90 %
■The specifications shown above may be altered without prior notice to improve quality.
■This product follows Skype Encoding Camera Specification (SECS) 2.1.
Video calls through an LG TV cannot be made using the following devices:
■ASUS Skype Video Phone Touch SV1TS
■ASUS Skype Videophone Touch SV1TW
■AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be amended without prior notification.