Lightware MX-FR9 User manual

MX-FR9 MX-FR17 MX-FR33L MX-FR33R MX-FR80R
MX-CPU2 board
MX-FR9
MX-FR17
MX-FR33
MX-FR33L
MX-FR33R
MX-FR65R
MX-FR80R
with MX-CPU2
User’s Manual

MX-FR series modular matrices
User’s Manual
Section 1. Introduction Page 3 / 137
SAFETY INSTRUCTIONS
Class I apparatus construction. This equipment must be used with a main power system with a
protective earth connection. The third (earth) pin is a safety feature, do not bypass or disable it.
This equipment should be operated only from the power source indicated on the product.
To disconnect the equipment safely from power, remove the power cord from the rear of the
equipment, or from the power source. The MAINS plug is used as the disconnect device, the
disconnect device shall remain readily operable.
There are no user-serviceable parts inside of the unit. Removal of the top cover will expose
dangerous voltages. To avoid personal injury, do not remove the top cover. Do not operate the unit
without the cover installed.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases, shall be placed on the apparatus.
The apparatus must be safely connected to multimedia systems. Follow instructions described in
this manual.
Replacing the AC fuse
Unplug the AC power cord from the equipment
Locate the AC fuse on the rear of the unit
Replace only the AC fuse as indicated on the rear panel of the unit: 3.15A fast blowing
Connect the power cord to the switcher and to the AC power source. Make sure the
switcher is working properly.
WEEE ( Waste Electrical & Electronic Equipment )
Correct Disposal of This Product
This marking shown on the product or its literature, indicates that it should not be
disposed with other household wastes at the end of its working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take this item for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product should not be mixed with other commercial wastes for disposal.

Page 4 / 137 Section 1. Introduction
DECLARATION OF CONFORMITY
We,
Lightware Kft. 1071 Budapest Peterdy str. 15 HUNGARY
as manufacturer declare, that the products
MX-FR9
MX-FR17
MX-FR33
MX-FR33L
MX-FR33R
MX-FR65R
MX-FR80R
( Computer Matrix Switcher )
in accordance with the EMC Directive 2004/108/EC and the Low Voltage Directive
2006/95/EEC are in conformity with the following standards:
EMI/EMC .................... EN 55103-1 E3, EN 55103-2
Safety .......................................... EN 60065 Class I
Date: 16.09.2010.
Name: Gergely Vida ( Managing Director )
Signed:

MX-FR series modular matrices
User’s Manual
Section 1. Introduction Page 5 / 137
Table of contents
1. INTRODUCTION...................................................................................................................... 9
1.1. BOX CONTENTS................................................................................................................... 9
1.2. DESCRIPTION...................................................................................................................... 9
1.3. FEATURES........................................................................................................................ 10
1.4. APPLICATIONS .................................................................................................................. 11
2. HYBRID MODULAR MATRIX CONCEPT............................................................................. 12
2.1. ROUTER FRAMES .............................................................................................................. 12
2.1.1. MX-CPU2 processor board..................................................................................... 12
2.2. MX-CPU2 AS AN UPGRADE FOR OLDER FRAMES ................................................................ 13
2.3. INPUT BOARDS.................................................................................................................. 14
2.4. OUTPUT BOARDS .............................................................................................................. 14
3. CONTROLS AND CONNECTIONS....................................................................................... 16
3.1. MX-FR80R AND MX-FR65R............................................................................................ 16
3.2. MX-FR33R...................................................................................................................... 20
3.3. MX-FR33L ...................................................................................................................... 21
3.4. MX-FR33 ........................................................................................................................ 22
3.5. MX-FR17 ........................................................................................................................ 23
3.6. MX-FR9 .......................................................................................................................... 25
3.7. ELECTRICAL CONNECTIONS ............................................................................................... 26
3.7.1. Power connection ................................................................................................... 26
3.7.2. DVI inputs and outputs............................................................................................ 26
3.7.3. HDMI inputs and outputs ........................................................................................ 27
3.7.4. S/PDIF digital audio input and output..................................................................... 27
3.7.5. Twisted Pair inputs and outputs.............................................................................. 28
3.7.6. RS-232 connectors (available on some I/O boards)............................................... 29
3.7.1. Fiber optical inputs and outputs.............................................................................. 29
3.7.2. 3G-SDI inputs ......................................................................................................... 29
3.7.3. Analog stereo audio input and output connectors .................................................. 30
3.7.4. Symmetrical analog stereo audio ........................................................................... 30
3.7.5. RS-232 / RS-422 control port ................................................................................. 31
3.7.6. Ethernet port ........................................................................................................... 31
3.7.7. Genlock input.......................................................................................................... 32
3.7.8. Alarm output............................................................................................................ 32
4. TECHNOLOGIES................................................................................................................... 33
4.1. UNDERSTANDING EDID..................................................................................................... 33
4.1.1. Basics...................................................................................................................... 33
4.1.2. Common problems related to EDID........................................................................ 33
4.2. ADVANCED EDID MANAGEMENT ........................................................................................ 34
4.3. PIXEL ACCURATE RECLOCKING ......................................................................................... 34
4.4. HDCP MANAGEMENT........................................................................................................ 36
4.4.1. Mixing encrypted and unencrypted signals ............................................................ 36
4.4.2. HDPC key cashing.................................................................................................. 36
4.4.3. Avoiding unnecessary HDCP encryption................................................................ 36
5. OPERATION.......................................................................................................................... 38
5.1. POWERING ON.................................................................................................................. 38
5.2. FRONT PANEL OPERATIONS ............................................................................................... 38
5.2.1. CONTROL LOCK.................................................................................................... 38
5.2.2. TAKE / AUTOTAKE modes.................................................................................... 38
5.2.3. Source and destination buttons .............................................................................. 39
5.2.4. Viewing crosspoint state......................................................................................... 39
5.2.5. Switching................................................................................................................. 40
5.2.6. Switching operations flowchart ............................................................................... 41
5.2.7. Preset operations.................................................................................................... 42
5.2.8. OUTPUT LOCK ...................................................................................................... 42

Page 6 / 137 Section 1. Introduction
5.3. ABOUT EDID MEMORY...................................................................................................... 44
5.3.1. EDID types.............................................................................................................. 44
5.3.2. Factory EDID list..................................................................................................... 45
5.4. FRONT PANEL LCD MENU OPERATION................................................................................ 46
5.4.1. Basic concept.......................................................................................................... 46
5.4.2. Normal mode .......................................................................................................... 47
5.4.3. LCD menu pop-up messages................................................................................. 57
5.4.4. EDID mode ............................................................................................................. 58
5.4.5. Signal Present mode............................................................................................... 59
5.5. REMOTE OPERATION......................................................................................................... 60
5.5.1. Control interfaces.................................................................................................... 60
5.5.2. Multiple simultaneous connections......................................................................... 61
5.5.3. IP settings ............................................................................................................... 61
5.5.4. Serial port settings.................................................................................................. 62
5.5.5. Control protocols..................................................................................................... 62
6. SOFTWARE CONTROL –USING LIGHTWARE MATRIX CONTROLLER ........................ 63
6.1. INSTALLING THE MATRIX CONTROLLER SOFTWARE ............................................................. 63
6.2. ESTABLISHING THE CONNECTION ....................................................................................... 64
6.3. CONTROL MENU................................................................................................................ 66
6.3.1. Navigation............................................................................................................... 66
6.3.2. Input and output board types.................................................................................. 67
6.3.1. Port status display................................................................................................... 67
6.3.2. CPU board DVI ports .............................................................................................. 68
6.3.3. Input and output names.......................................................................................... 69
6.3.4. Quick I/O port information....................................................................................... 69
6.3.5. Crosspoint operations............................................................................................. 69
6.3.6. Preset operations.................................................................................................... 70
6.3.7. Preset names.......................................................................................................... 71
6.3.8. Input parameter settings......................................................................................... 71
6.3.9. Output parameter settings ...................................................................................... 81
6.3.10. Frame detector........................................................................................................ 87
6.3.11. HDCP key counter.................................................................................................. 88
6.4. GENLOCK SETTINGS.......................................................................................................... 89
6.4.1. Locking to video sync.............................................................................................. 89
6.4.2. Locking to TTL signal.............................................................................................. 90
6.4.3. Locking to Preview output DVI................................................................................ 91
6.4.4. Locking to Test input DVI........................................................................................ 91
6.5. EDID MENU...................................................................................................................... 92
6.5.1. EDID Router operation............................................................................................ 92
6.5.2. Advanced EDID Editor............................................................................................ 94
6.5.3. Easy EDID Creator ................................................................................................. 95
6.6. TERMINAL MENU ............................................................................................................... 95
6.7. STATUS MENU................................................................................................................... 96
6.7.1. Device information.................................................................................................. 97
6.7.2. IP settings ............................................................................................................... 97
6.7.3. Installed cards......................................................................................................... 98
6.7.4. CPU Card health status.......................................................................................... 98
6.7.5. Generate report....................................................................................................... 98
6.7.6. View error logs........................................................................................................ 99
6.8. FIND MENU ....................................................................................................................... 99
7. WEB CONTROL –USING THE BUILT-IN WEBSITE .......................................................... 99
8. PROGRAMMER’S REFERENCE........................................................................................ 100
8.1. CHANGING PROTOCOLS................................................................................................... 100
8.2. PROTOCOL DESCRIPTION................................................................................................. 100
8.3. STORAGE MEMORIES....................................................................................................... 102
8.4. SWITCHING AND CONTROL COMMANDS............................................................................. 103
8.4.1. MX-CPU2 Test input and Preview output............................................................. 103
8.4.2. Select 80th input port............................................................................................. 103

MX-FR series modular matrices
User’s Manual
Section 1. Introduction Page 7 / 137
8.4.3. Switch one input to one output ............................................................................. 103
8.4.4. Switch one input to all outputs.............................................................................. 104
8.4.5. Batch switch outputs............................................................................................. 104
8.4.6. View connection on the specified output .............................................................. 105
8.4.7. View connection on all outputs ............................................................................. 105
8.4.8. View mutes on all outputs..................................................................................... 106
8.4.9. Mute specified output............................................................................................ 106
8.4.10. Unmute specified output....................................................................................... 107
8.4.11. Disconnect any inputs from one output ................................................................ 107
8.4.12. Lock specified output............................................................................................ 107
8.4.13. Unlock specified output......................................................................................... 107
8.4.14. Save preset to the specified memory location...................................................... 108
8.4.15. Load preset from the specified location................................................................ 108
8.4.16. Preview preset ...................................................................................................... 108
8.4.17. Renaming Presets / Inputs / Outputs.................................................................... 108
8.4.18. Query names of Presets / Inputs / Outputs........................................................... 109
8.4.19. Set default names of Presets / Inputs / Outputs................................................... 110
8.5. COMMUNICATION SETUP COMMANDS................................................................................ 110
8.5.1. Query IP settings .................................................................................................. 110
8.5.2. Reload factory default IP settings......................................................................... 111
8.5.3. Enable DHCP IP setting........................................................................................ 111
8.5.4. Query RS-232 baud rate....................................................................................... 112
8.5.5. Change RS-232 baud rate.................................................................................... 112
8.5.6. Query control protocol........................................................................................... 112
8.5.7. Change control protocol........................................................................................ 113
8.5.8. Configure remote alerts ........................................................................................ 113
8.6. ROUTER STATUS COMMANDS .......................................................................................... 114
8.6.1. View product type ................................................................................................. 114
8.6.2. View serial number ............................................................................................... 114
8.6.3. View firmware version of the CPU........................................................................ 114
8.6.4. View crosspoint size ............................................................................................. 114
8.6.5. View I/O slot limits................................................................................................. 115
8.6.6. View installed I/O boards...................................................................................... 115
8.6.7. View firmware for all controllers’ ........................................................................... 116
8.6.8. View LAN versions................................................................................................ 116
8.6.9. View router’s health .............................................................................................. 116
8.6.10. View error list ........................................................................................................ 117
8.7. SYSTEM COMMANDS ....................................................................................................... 118
8.7.1. Reload factory defaults......................................................................................... 118
8.7.2. Clear HDCP key cache......................................................................................... 118
8.7.3. Set CPU time........................................................................................................ 118
8.7.4. Query CPU time.................................................................................................... 119
8.7.5. Restart matrix router............................................................................................. 119
8.7.6. Switch matrix router to standby ............................................................................ 119
8.8. EDID ROUTER COMMANDS .............................................................................................. 120
8.8.1. Change EDID on input.......................................................................................... 120
8.8.2. Change EDID on all inputs ................................................................................... 120
8.8.3. Save EDID to user memory (Learn EDID)............................................................ 120
8.8.4. View emulated EDIDs on all inputs....................................................................... 120
8.8.5. Watch EDID validity table ..................................................................................... 121
8.8.6. View EDID header ................................................................................................ 122
8.8.7. Download EDID content from the router............................................................... 122
8.8.8. Upload EDID content to the router........................................................................ 122
8.8.9. Delete EDID from memory.................................................................................... 123
8.9. PORT STATUS COMMANDS............................................................................................... 124
8.9.1. Input port status .................................................................................................... 124
8.9.2. Output port status ................................................................................................. 125
8.9.3. All port status ........................................................................................................ 125
8.10. I/O BOARD CONFIGURATION COMMANDS........................................................................... 126
8.11. ROUTER INITIATED COMMANDS ........................................................................................ 126
8.11.1. EDID status changed............................................................................................ 126

Page 8 / 137 Section 1. Introduction
8.11.2. Port status changed.............................................................................................. 126
8.11.3. Error responses .................................................................................................... 126
9. ERROR HANDLING ............................................................................................................ 127
10. FIRMWARE UPGRADE....................................................................................................... 128
10.1. FORCED FIRMWARE UPGRADE ......................................................................................... 130
11. TROUBLESHOOTING......................................................................................................... 132
11.1. GENERAL PROBLEMS....................................................................................................... 132
11.2. SERIAL CONNECTION PROBLEMS...................................................................................... 132
11.3. TCP/IP CONNECTION PROBLEMS..................................................................................... 132
11.4. PICTURE IS NOT DISPLAYED OR DISTORTED ...................................................................... 133
11.5. ERROR ALERTS............................................................................................................... 134
12. APPENDIX........................................................................................................................... 134
12.1. MAXIMUM CABLE LENGTH ................................................................................................ 134
13. SPECIFICATIONS ............................................................................................................... 135
13.1. MX-FR80R.................................................................................................................... 135
13.2. MX-FR33R.................................................................................................................... 135
13.3. MX-FR33L .................................................................................................................... 135
13.4. MX-FR17, MX-FR9....................................................................................................... 136
13.5. I/O PORTS ...................................................................................................................... 136
14. VERSION APPLICABILITY................................................................................................. 137
15. WARRANTY ........................................................................................................................ 137
16. DOCUMENT REVISION HISTORY..................................................................................... 137

MX-FR series modular matrices
User’s Manual
Section 1. Introduction Page 9 / 137
1. Introduction
Thank you for choosing Lightware DVI matrix routers. The hybrid modular matrices are
capable of routing DVI or HDMI signals in a scalable non-blocking crosspoint
configuration, with up to 80 inputs and 80 outputs.
1.1. Box contents
Routing switcher frame
Router CPU board (MX-CPU2)
Router input and output boards (depend on ordered configuration)
Power supply units
ointernal for MX-FR9, MX-FR17, MX-FR33 and MX-FR33L
o2 x MX-PSU-160 for MX-FR33R
o2 x MX-PSU-850 for MX-FR65R
o3 x MX-PSU-850 for MX-FR80R
2 x Rack mounting ears
IEC power cable
User's manual (this document)
CD-ROM with control software
RS-232 9 pole D-SUB Male to Female cable
UTP cross link LAN cable
1.2. Description
Lightware MX-FR series matrices are modular DVI and HDMI matrix switchers with up to
80 inputs and 80 outputs, which routes any input(s) to any combination of output(s).
The router conforms to DVI 1.0 specification, and switches signals between 25 - 225 MHz
pixel clock frequency: from 640x480@60Hz to 1920x1200@60Hz or 2048x1080@60Hz
PC resolutions.
The switcher has an RS-232 (or RS-422 optional) and an Ethernet LAN port for remote
control applications and a control panel for local control operation. Front panel buttons
are illuminated and easily relegendable with text for informative system integration.

Page 10 / 137 Section 1. Introduction
1.3. Features
Non-blocking cross point matrix architecture –The router allows any input to be switched to
any output or more outputs simultaneously.
Hybrid modular system - custom I/O sizes with several types of input and output boards give the
flexibility for interfacing with different video sources and displays.
2.25 Gb/s channel transmission –Any DVI or HDMI signal between 25 and 225 MHz TMDS
clock frequency cab be routed depending on the input and output boards.
Supports all HDTV resolutions and HDCP –720p, 1080i and 1080p etc. signals are supported
with or without HDCP encryption.
HDCP capability - Relevant I/O boards are fully HDCP compliant. Both HDCP encrypted and non-
HDCP components can be installed in the same system, HDCP and non-HDCP boards
are now compatible within the same chassis.
No signal latency with zero frame delay –The signal management architecture ensures that
there is no delay added between the input and the output.
Instantaneous switching –No delay is added to the switch function and multiple switches can be
executed at the same time instantaneously.
Advanced EDID Management –The user can emulate any EDID on the switcher's inputs
independently, read out and store any attached monitor's EDID in 100 internal memory
locations, upload and download EDID files using Matrix Control Software.
Built-in cable compensation –Each DVI, HDMI or SDI input port contains an individual built-in
cable extender.
Pixel Accurate Reclocking –(removes jitter caused by long cables) Each output has a clean, jitter
free signal, eliminating signal instability and distortion caused by long cables or connector
reflections.
Frame detector and signal analysis –The exact video and audio signal format can be
determined such as timing, frequencies, scan mode, HDCP encryption, color range, color
space and audio sample rate.
Genlock switch function –The crosspoint switch can be synchronized to the blanking interval in
the signal to serve professional rental and staging or broadcast systems.
Front panel control –Every source and destination has its own button to select it. Single switches
can be executed or crosspoint presets can be saved and reloaded. Almost every setting
can be configured through the front panel LCD menu.
Legendable buttons –Each button has a removable flat cap and a translucent label which can be
inserted under it to identify sources and destinations.
RS-232 or RS-422 control –Simple ASCII based protocol can be used for switching, preset
calling, status request, etc.
Ethernet control –Multiple simultaneous TCP/IP connections are available with simple ASCII
based protocol for controlling and configuring the matrix router.
Built-in WEB site –easy access from a WEB browser to control and configure the switcher.
USB control –Easily accessible front panel USB configuration port.
DVI +5V power support –500 mA constant current output on each DVI or HDMI output to power
long distance fiber optical cables or other DVI powered devices.
Redundant power supply –Accepting AC voltages from 100 to 240 Volts with 50 or 60 Hz line
frequency on standard IEC connector. Redundant hot swappable PSUs on selected
models.
Power failure memory –The matrix router starts with its latest configuration settings when
powered on or after power failure. Every setting is stored in a non volatile memory.