Lightware UMX4x4-Pro2 User manual

UMX4x4-Pro2
User’s Manual

UMX4x4-Pro2
User’s Manual
Page 3 / 136
SAFETY INSTRUCTIONS
Class I apparatus construction.
This equipment must be used with a mains power system with a protective earth connection. The third
(earth) pin is a safety feature, do not bypass or disable it. The equipment should be operated only
from the power source indicated on the product.
To disconnect the equipment safely from power, remove the power cord from the rear of the
equipment, or from the power source. The mains plug is used as the disconnect device, the
disconnect device shall remain readily operable. There are no user-serviceable parts inside of the unit.
Removal of the cover will expose dangerous voltages. To avoid personal injury, do not remove the
cover. Do not operate the unit without the cover installed.
The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases, shall be placed on the apparatus. No naked flame sources, such as lighted candles,
should be placed on the apparatus.
The appliance must be safely connected to multimedia systems. Follow instructions described in this
manual.
Ventilation
For the correct ventilation and avoid overheating ensure enough free space around the appliance. Do
not cover the appliance, let the ventilation holes free and never block or bypass the ventilators (if any).
WARNING
To prevent injury, the apparatus is recommended to securely attach to the floor/wall or mount in
accordance with the installation instructions.
WEEE ( Waste Electrical & Electronic Equipment )
Correct Disposal of This Product
This marking shown on the product or its literature, indicates that it should not be
disposed with other household wastes at the end of its working life. To prevent
possible harm to the environment or human health from uncontrolled waste disposal,
please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product,
or their local government office, for details of where and how they can take this item
for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase
contract. This product should not be mixed with other commercial wastes for disposal.

Page 4 / 136 Section 1. Introduction
Table of contents
1. INTRODUCTION....................................................................................................................................... 9
2. GENERAL DESCRIPTION....................................................................................................................... 9
2.1. BOX CONTENTS.................................................................................................................................... 9
2.2. FEATURES........................................................................................................................................... 9
2.3. TYPICAL APPLICATIONS....................................................................................................................... 11
3. CONTROLS AND CONNECTIONS ....................................................................................................... 12
3.1. FRONT VIEW ...................................................................................................................................... 12
3.2. REAR VIEW ........................................................................................................................................ 13
3.3. PORT DIAGRAMS ................................................................................................................................ 14
3.4. ELECTRICAL CONNECTIONS ................................................................................................................ 15
3.4.1. DVI inputs and outputs ............................................................................................................ 15
3.4.2. Digital audio inputs and outputs............................................................................................... 16
3.4.3. Analog stereo audio inputs and outputs .................................................................................. 16
3.4.1. Ethernet port............................................................................................................................ 17
3.4.1. RS-232 control port.................................................................................................................. 18
4. TECHNOLOGIES ................................................................................................................................... 19
4.1. BASICS.............................................................................................................................................. 19
4.1.1. Common problems related to EDID......................................................................................... 19
4.2. ADVANCED EDID MANAGEMENT ......................................................................................................... 20
4.3. HDCP MANAGEMENT ......................................................................................................................... 21
4.3.1. Mixing encrypted and unencrypted signals ............................................................................. 21
4.3.2. HDPC key caching................................................................................................................... 21
4.3.3. Avoiding unnecessary HDCP encryption................................................................................. 21
4.4. PIXEL ACCURATE RECLOCKING........................................................................................................... 23
4.5. RICOD ............................................................................................................................................. 24
4.5.1. Introduction.............................................................................................................................. 24
4.5.2. RICOD capable devices .......................................................................................................... 24
4.5.3. Operation: Master and Slave mode......................................................................................... 24
4.5.4. Factory defaults ....................................................................................................................... 25
4.5.5. Enable / disable RICOD........................................................................................................... 25
4.5.6. Validity of RICOD..................................................................................................................... 26
4.5.7. Locking the remote device....................................................................................................... 26
4.5.8. An example application............................................................................................................ 27
5. OPERATION........................................................................................................................................... 28
5.1. POWER.............................................................................................................................................. 28
5.2. FRONT PANEL OPERATIONS ................................................................................................................ 28
5.2.1. Signal layers ............................................................................................................................ 28
5.2.2. TAKE / AUTOTAKE modes..................................................................................................... 28
5.2.3. CONTROL LOCK .................................................................................................................... 28
5.2.4. SOURCES and DESTINATIONS buttons ............................................................................... 29
5.2.5. Viewing crosspoint state.......................................................................................................... 29
5.2.6. Switching.................................................................................................................................. 30
5.2.7. Switching operations flowchart................................................................................................ 31
5.2.8. Preset operations..................................................................................................................... 32
5.2.9. OUTPUT LOCK ....................................................................................................................... 32
5.3. ABOUT EDID MEMORY ....................................................................................................................... 34
5.3.1. EDID types............................................................................................................................... 34
5.3.2. Factory EDID list...................................................................................................................... 35
5.4. FRONT PANEL LCD MENU OPERATION................................................................................................. 36
5.4.1. Basic concept........................................................................................................................... 36
5.4.2. Menu structure......................................................................................................................... 36
5.4.3. Navigation................................................................................................................................ 37
5.4.4. Normal mode ........................................................................................................................... 37
5.4.5. EDID mode .............................................................................................................................. 44
5.4.6. Signal Present mode ............................................................................................................... 45

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6. REMOTE OPERATION .......................................................................................................................... 46
6.1.1. Control interfaces..................................................................................................................... 46
6.1.2. User interface comparison....................................................................................................... 46
6.1.3. Multiple simultaneous connections.......................................................................................... 47
6.1.4. Serial port settings................................................................................................................... 47
6.1.5. IP settings................................................................................................................................ 47
6.1.6. Control protocols...................................................................................................................... 47
7. SOFTWARE CONTROL –LIGHTWARE DEVICE CONTROLLER AND WEB..................................... 49
7.1. INSTALLING LIGHTWARE DEVICE CONTROLLER .................................................................................... 49
7.1.1. The normal install .................................................................................................................... 49
7.1.2. The snapshot install................................................................................................................. 49
7.1.3. Steps of the installation in case of Windows OS ..................................................................... 50
7.1.4. Steps of the installation in case of Mac OS X.......................................................................... 52
7.1.5. Upgrading the LDC.................................................................................................................. 53
7.2. ESTABLISHING THE CONNECTION......................................................................................................... 54
7.3. WEB CONTROL –USING BUILT-IN WEBSITE .......................................................................................... 56
7.3.1. Establishing the connection..................................................................................................... 56
7.4. CONTROLLER WINDOW ....................................................................................................................... 57
7.5. CROSSPOINT MENU............................................................................................................................ 58
7.5.1. Grid view.................................................................................................................................. 58
7.5.2. Tile view................................................................................................................................... 60
7.5.3. Input parameter settings.......................................................................................................... 64
7.5.4. Output parameter settings....................................................................................................... 69
7.5.5. Presets..................................................................................................................................... 71
7.5.6. Global port settings.................................................................................................................. 72
7.6. EDID MENU....................................................................................................................................... 73
7.6.1. EDID operations....................................................................................................................... 74
7.7. SETTINGS MENU................................................................................................................................. 76
7.7.1. Configuration............................................................................................................................ 76
7.7.2. Device information................................................................................................................... 77
7.7.3. Status....................................................................................................................................... 77
7.7.4. Log........................................................................................................................................... 78
7.7.5. User preferences (only in LDC)............................................................................................... 79
7.8. TERMINAL WINDOW ............................................................................................................................ 80
8. PROGRAMMERS REFERENCE............................................................................................................ 81
8.1. CHANGING PROTOCOLS...................................................................................................................... 81
8.2. PROTOCOL DESCRIPTION.................................................................................................................... 81
8.3. STORAGE SETTINGS........................................................................................................................... 83
8.4. STATUS AND IDENTIFICATION COMMANDS ............................................................................................ 83
8.4.1. View product type .................................................................................................................... 83
8.4.2. View serial number .................................................................................................................. 83
8.4.3. View Firmware version of the CPU.......................................................................................... 83
8.4.4. View CPU firmware compile time ............................................................................................ 84
8.4.5. View installed controllers’ firmware.......................................................................................... 84
8.4.6. View current control protocol ................................................................................................... 84
8.4.7. Set current control protocol...................................................................................................... 84
8.4.8. View crosspoint size ................................................................................................................ 85
8.4.9. View LAN versions................................................................................................................... 85
8.4.10. View router’s health ................................................................................................................. 85
8.4.11. View installed I/O boards......................................................................................................... 86
8.4.12. View error list........................................................................................................................... 86
8.5. SYSTEM COMMANDS........................................................................................................................... 87
8.5.1. Reload factory defaults............................................................................................................ 87
8.5.2. Count HDCP keys.................................................................................................................... 87
8.5.3. Clear HDCP key cache............................................................................................................ 87
8.5.4. Restart matrix router................................................................................................................ 88
8.6. COMMUNICATION SETUP COMMANDS................................................................................................... 88
8.6.1. Query IP settings ..................................................................................................................... 88

Page 6 / 136 Section 1. Introduction
8.6.2. Reload factory default IP settings............................................................................................ 88
8.6.3. Enable DHCP IP setting .......................................................................................................... 89
8.6.4. Query RS-232 baud rate.......................................................................................................... 89
8.6.5. Change RS-232 baud rate....................................................................................................... 89
8.7. EDID ROUTER COMMANDS ................................................................................................................. 90
8.7.1. Change EDID on input............................................................................................................. 90
8.7.2. Change EDID on all inputs ...................................................................................................... 90
8.7.3. Save EDID to user memory (Learn EDID)............................................................................... 90
8.7.4. View emulated EDIDs on all inputs.......................................................................................... 91
8.7.5. Watch EDID validity table ........................................................................................................ 91
8.7.6. View EDID header ................................................................................................................... 92
8.7.7. Download EDID content from the router.................................................................................. 92
8.7.8. Upload EDID content to the router .......................................................................................... 93
8.7.9. Delete EDID from memory....................................................................................................... 94
8.7.10. View emulated EDIDs type...................................................................................................... 94
8.8. CONTROL COMMANDS ........................................................................................................................ 95
8.8.1. Switch one input to one output ................................................................................................ 95
8.8.2. Switch one input to all outputs................................................................................................. 95
8.8.3. Switch diagonal........................................................................................................................ 96
8.8.4. View connection on output....................................................................................................... 96
8.8.5. View connection on all outputs................................................................................................ 96
8.8.6. Mute specified output............................................................................................................... 97
8.8.7. Unmute specified output.......................................................................................................... 97
8.8.8. Lock specified output............................................................................................................... 97
8.8.9. Unlock specified output............................................................................................................ 97
8.8.10. Save preset to memory location.............................................................................................. 97
8.8.11. Load preset from memory location.......................................................................................... 98
8.8.12. View preset.............................................................................................................................. 98
8.8.13. Rename a preset ..................................................................................................................... 98
8.8.14. Rename an input ..................................................................................................................... 98
8.8.15. Rename an output ................................................................................................................... 98
8.8.16. Read a preset’s name.............................................................................................................. 99
8.8.17. Read an input’s name.............................................................................................................. 99
8.8.18. Read an output’s name............................................................................................................ 99
8.8.19. Reload default preset names................................................................................................... 99
8.8.20. Reload default input names..................................................................................................... 99
8.8.21. Reload default output names................................................................................................... 99
8.9. PORT STATUS COMMANDS ................................................................................................................ 100
8.9.1. Input port status..................................................................................................................... 100
8.9.2. Output port status .................................................................................................................. 100
8.9.3. All port status ......................................................................................................................... 100
8.10. INPUT PROPERTIES........................................................................................................................... 101
8.10.1. Set input port properties ........................................................................................................ 101
8.10.2. Query input port properties.................................................................................................... 104
8.10.3. Reload factory defaults of input port properties..................................................................... 104
8.10.4. Set analog timing properties.................................................................................................. 105
8.10.5. Query analog timing properties.............................................................................................. 105
8.10.6. Reset analog timing properties.............................................................................................. 106
8.10.7. Set analog color properties.................................................................................................... 106
8.10.8. Save analog color properties................................................................................................. 107
8.10.9. Query analog color properties ............................................................................................... 107
8.10.10. Reset analog color properties................................................................................................ 107
8.10.11. Set analog input audio parameters........................................................................................ 107
8.10.12. Query analog input audio properties ..................................................................................... 108
8.10.13. Reset analog input audio properties...................................................................................... 108
8.10.14. Set the color of ‘no sync’ picture............................................................................................ 108
8.10.15. Query the color of ‘no sync’ picture ....................................................................................... 108
8.10.16. Reset the status and the color of ‘no sync’ picture ................................................................ 108
8.10.17. Query timings of the incoming signal..................................................................................... 109
8.11. OUTPUT PROPERTIES....................................................................................................................... 110
8.11.1. Set output video properties.................................................................................................... 110

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User’s Manual
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8.11.2. Query output video properties ............................................................................................... 111
8.11.3. Reset output video properties................................................................................................ 112
8.11.4. Set output audio properties.................................................................................................... 112
8.11.5. Query output audio properties............................................................................................... 112
8.11.6. Reset analog output audio properties.................................................................................... 112
8.12. RICOD RELATED COMMANDS ........................................................................................................... 113
8.12.1. Set RICOD MASTER status on inputs .................................................................................. 113
8.12.2. Query RICOD MASTER status on inputs.............................................................................. 114
8.12.3. Set RICOD SLAVE status on output ..................................................................................... 114
8.12.4. Query RICOD slave status on output .................................................................................... 114
8.13. ROUTER INITIATED COMMANDS ......................................................................................................... 115
8.13.1. EDID status changed............................................................................................................. 115
8.13.2. Port status changed............................................................................................................... 115
8.14. ERROR RESPONSES ......................................................................................................................... 115
9. COMMANDS –QUICK SUMMARY..................................................................................................... 116
10. FIRMWARE UPGRADE ....................................................................................................................... 119
10.1. INSTALLING THE BOOTLOADER.......................................................................................................... 119
10.1.1. Installing and launching the Bootloader software.................................................................. 119
10.2. UPGRADE PROCESS ......................................................................................................................... 121
10.2.1. Tips for the upgrade process................................................................................................. 121
10.2.2. Firmware upgrade.................................................................................................................. 121
11. TROUBLESHOOTING ......................................................................................................................... 128
11.1. GENERAL PROBLEMS........................................................................................................................ 128
11.2. SERIAL CONNECTION PROBLEMS....................................................................................................... 128
11.3. TCP/IP CONNECTION PROBLEMS ...................................................................................................... 128
11.4. PICTURE IS NOT DISPLAYED OR DISTORTED........................................................................................ 129
11.5. BOOTLOAD ...................................................................................................................................... 129
12. SPECIFICATIONS................................................................................................................................ 131
12.1. MECHANICAL DRAWINGS .................................................................................................................. 133
13. VERSION APPLICABILITY.................................................................................................................. 134
14. WARRANTY ......................................................................................................................................... 135
15. DOCUMENT REVISION HISTORY...................................................................................................... 136

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1. Introduction
Dear Customer,
Thank you for choosing Lightware UMX4x4-Pro2 matrix switcher. It is able to switch 4
inputs to 4 outputs in a non-blocking crosspoint configuration.
The UMX4x4-Pro2, the all-round universal matrix switcher, is the perfect solution for ever-
changing environments such as small board rooms and classrooms. UMX (Universal
MatriX) technology was developed by Lightware to support various analog and digital
audio visual formats. VGA, YUV, digital DVI, HDMI with HDCP, stereo analog and S/PDIF
digital audio signals are all supported.
2. General description
2.1. Box contents
UMX4x4-Pro2 matrix switcher
IEC power cable
LAN UTP crosslink cable, CAT5e type, 3m length
RS-232 straight serial cable (9 pole D-sub Male to Female)
VGA to DVI-D adapter cable (4 pcs.)
User's manual (this document)
2.2. Features
Advanced EDID Management –The user can emulate any EDID on the switcher's
inputs independently, read out and store any attached monitor's EDID
in the internal memory locations, upload and download EDID files
using Lightware Device Controller.
Non-blocking cross point matrix architecture –The router allows any input to be
switched to any output or more outputs simultaneously.
2.25 Gb/s channel transmission –Routes any DVI single link or HDMI signal between
25 and 225 MHz pixel clock frequency conforming to DVI 1.0 and
HDMI1.3 standards.
Supports all HDTV resolutions –720p, 1080i, 1080p 2K etc. HDTV signals up to 225
MHz pixel clock frequency regardless of the actual resolution passed
through the router.
Control by front panel buttons –4 source select, 4 destination select, Video layer,
Audio layer, Take, Load preset, Save preset, EDID function, Signal
present, Control Lock, Output Lock.
Reconfigurable buttons –Each button has a removable flat cap and a translucent label
that can be inserted under the cap to identify sources and
destinations.
RS-232 control –Simple ASCII based RS-232 protocol is used for switching, preset
calling, status request, etc.
Ethernet control –TCP/IP Ethernet 10Base-T or 100Base-TX (Auto- Sensing).
Built-in WEB site –Easy access from a WEB browser to control and configure the
switcher.

Page 10 / 136 Section 2. General description
Universal power supply –UMX4x4-Pro2 matrices accept AC voltages from 100 to 240
Volts with 50 or 60 Hz line frequency on standard IEC connector.
Power failure memory –In case of power failure, the unit stores its latest configuration,
and after next power up it loads automatically.
HDCP compliant –UMX4x4-Pro2 matrices comply with HDCP1.2 standard. Lightware is
a legal HDCP adopter. The included Advanced HDCP Management
eliminates the need for re-authentication upon switching.
20 meter input cable compensation –Using 22AWG high quality DVI or HDMI cable,
the inputs are automatically compensated for up to 20 meter cable
length, which extends installation possibilities even at the highest
HDTV or computer resolutions.
Pixel Accurate Reclocking –(removes jitter caused by long cables) Each output has a
clean, jitter free signal, eliminating signal instability and distortion
caused by long cables or connector reflections.
Frame detector and signal analysis –Using the built-in webpage or Lightware Device
Controller (LDC) software the user can monitor incoming signal
parameters such as resolution, signal timing parameters, audio type,
scan rate, HDCP encryption and so on.
DVI/HDMI conversion –The router is able to convert from HDMI to DVI signals so that
you can watch HDMI videos on your computer display without audio.
Fiber cable support –Self powered DVI fiber cables using +5V from DVI sources (VGA
cards, etc.) usually consume more than 50 mA, which load is
maximum allowed by DVI 1.0 standard. UMX4x4-Pro2 supports +5V
500 mA constant current output on each DVI output to power long
distance fiber optical cables.
Zero frame delay –Even on Analog Inputs - Lightware’s UMX4x4-Pro2 matrix
switchers add no frame delay to the switched signal. There is no
frame or line period delays to the signals when passing a Lightware
router.
Separate Audio and Video matrix switching –Video and audio signals can be
separated and switched independently. Even if the HDMI stream
contains embedded audio.
Analog Audio and Video A/D conversion –UMX4x4-Pro2 matrices convert
uncompressed analog audio and video signal to digital and the digital
or digitized analog audio can be embedded in the video stream.
Accepts analog and digital audio signals –UMX4x4-Pro2 accepts unbalanced analog
stereo; 5.1 S/PDIF and even 7.1 HDMI embedded audio signals.