Linak DPG User manual

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LINAK.COM/DESKLINE
Desk Panels DPG and Desk ControlTM App
User manual

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Contents
Preface..............................................................................................................................................3
Important information .................................................................................................................. 4
Safety instructions......................................................................................................................... 4
Only for EU markets....................................................................................................................... 7
Only for Non EU markets .............................................................................................................. 7
Misuse .............................................................................................................................................7
Informations importantes............................................................................................................. 8
Consignes de sécurité.................................................................................................................... 8
Seulement pour les marchés au sein de l´UE.............................................................................. 9
Seulement pour les marchés hors UE.......................................................................................... 9
Utilisation abusive ......................................................................................................................... 9
Repairs .......................................................................................................................................... 10
Manufacturers declaration ......................................................................................................... 10
Declaration of Conformity ......................................................................................................... 11
Misc. on the DESKLINE®system ................................................................................................. 12
Warranty................................................................................................................................... 12
Maintenance............................................................................................................................. 12
Cleaning the desk panel............................................................................................................ 12
ETL-marking.................................................................................................................................. 13
Products ........................................................................................................................................ 14
Installation ................................................................................................................................... 15
Operation .......................................................................................................................................20
DPG1K ..................................................................................................................................... 20
DPG1M ................................................................................................................................... 21
DPG1B ..................................................................................................................................... 28
DPG1C .................................................................................................................................... 36
Troubleshooting/FAQs.................................................................................................................. 45
Bluetooth®Adapter BLE2LIN002/BLE2LIN003.......................................................................... 46
Installation ............................................................................................................................... 47
Desk ControlTM App ..................................................................................................................... 48
Getting started ......................................................................................................................... 50
Operation ................................................................................................................................. 54
Disposal of LINAK products ....................................................................................................... 64
Drawing appendix ....................................................................................................................... 65
Labels ........................................................................................................................................... 69
Addresses ..................................................................................................................................... 71

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Preface
Dear User,
We are delighted that you have chosen a product from LINAK®.
LINAK systems are high-tech products based on many years of experience in the manufacture and
development of actuators, electric control boxes, controls and chargers.
This User Manual does not address the end-user. It is intended as a source of information for the
manufacturer of the equipment or system only, and it will tell you how to install, use and maintain
your LINAK electronics. It is the responsibility of the manufacturer of the end-use product to
provide a User Manual where relevant safety information from this manual is passed on to the
end-user.
We are sure that your LINAK product will give you many years of problem-free operation.
Before our products leave the factory they undergo full function and quality testing. Should you
nevertheless experience problems with your systems, you are always welcome to contact your local
dealer.
LINAK subsidiaries and some distributors situated all over the world have authorised service
centres, which are always ready to help you.
LINAK provides a limited warranty on its products. This warranty is, however, subject to correct
use in accordance with the specifications, maintenance being done correctly, and any repairs
being carried out at a service centre, which is authorised to repair LINAK products. Changes in
installation and use of LINAK products/systems can affect their operation and durability. The
products are not to be opened by unauthorised personnel. You can review the full terms of the
LINAK warranty on the LINAK website www.linak.com/warranty.
The User Manual has been written based on of our present technical knowledge. We are constantly
working on updating the information and we therefore reserve the right to carry out technical
modifications.
LINAK A/S

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Safety instruction
General
Important information
Important information on LINAK®products can be found under the following headings:
Warning!
Failure to comply with these instructions may result in accidents involving serious
personal injury.
Failing to follow these instructions can result in the product being damaged or
being destroyed.
Safe use of the system is possible only when the operating instructions are read completely
and the instructions contained are strictly observed.
Failure to comply with instructions marked with the ”NOTE” symbol may result in serious
damage to the system or one of its components.
It is important for everyone who is to connect, install, or use the systems to have the
necessary information and access to this User Manual. Follow the instructions for
mounting – risk of injury if these instructions are not followed.
The appliance is not intended for use by young children or infirm persons without
supervision.
If there is visible damage on the product it must not be installed.
Note that during construction of applications, in which the actuator is to be fitted,
there must be no possibility of personal injury, for example the squeezing of fingers
or arms.
Assure free space for movement of application in both directions to avoid blockade.

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This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2) This device must accept any
interference received, including
interference that may cause
undesired operation
• Statement – for all intentional and unintentional radiators:
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
• Statement for digital devices for Class B:
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:

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- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to
the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme
aux CNR d’Innovation, Sciences et Développement économique Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
(1) L’ appareil ne doit pas produire de brouillage;
(2) L’ appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’ en compromettre le fonctionnement.
Labeling Requirements:
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

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Only for EU markets
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have given supervision or instruction concerning the use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not
be made by children without supervision.
Only for Non EU markets
Persons who do not have the necessary experience or knowledge of the product/
products must not use the product/products. Besides, persons with reduced physical,
sensory or mental abilities must not use the product/products, unless they are under
surveillance or they have been thoroughly instructed in the use of the apparatus by
a person who is responsible for the safety of these persons.
Moreover, children must be under surveillance to ensure that they do not play with
the product.
Misuse
Do not overload the actuators – this can cause danger of personal injury and
damage to the system.
Do not use the actuator system for lifting persons. Do not sit or stand on a table
while operating – risk of personal injury.
Do not use the system in environments other than the intended indoor use.

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Consignes de sécurité
Géneral
Informations importantes
Les informations importantes sur les produits LINAK®peuvent être trouvées dans les
rubriques suivantes:
Attention!
Le non respect de ces instructions peut entraîner des accidents impliquant des
blessures graves.
Ne pas suivre ces instructions peut entraîner l´endommagement ou destruction du
produit.
Le non respect de ces instructions peut entraîner des accidents impliquant des blessures
graves.
Ne pas suivre ces instructions peut entraîner l´endommagement ou destruction du produit.
L´utilisation en toute sécurité du système n´est possible que si l´intégralité des instructions
ont été lues et ont été strictement suivies.
Le non respect de se conformer aux instructions marquées du symbole “note” peut
entraîner de graves dommages au système ou à un de ses composants.
Il est important pour tout individu qui connecte, installe, ou utilise le système d´avoir
les informations nécessaires et l´accès à ce mannuel d´utilisation.
Suivez les instructions pour le montage – risque de blessure si ces instructions ne
sont pas suivies.
L´appareil n´est pas destiné à être utilisé par des enfants ou des personnes
handicapées sans surveillance.
S´il y a des dommages visibles sur le produit, l´installation ne doit pas être effectuée.
Prendre en compte lors de la construction du matériel, dans lequel l´actionneur est
incorporé, qu´il ne doit y avoir aucune possibilité de blessures corporelles, telles que
la compression des doigts ou des bras.
Assurez un espace libre autours du materiel pour éviter tout blocage.

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Seulement pour les marchés au sein de l´UE:
Cet appareil peut-être utilisé par des enfants âgés de 8 ans et plus, ainsi que les
personnes dont les capacités physiques, sensorielles ou mentales sont réduites
ou ayant un manque d´expérience et de connaissance si elles ont bénéficié d´une
surveillance ou d´instructions concernant l´utilisation de l´appareil en toute sécurité et
compris les risques encourus.
Les enfants ne doivent pas jouer avec l´appareil. Le nettoyage et l´entretien ne
doivent pas être rèalisés par des enfants sans surveillance.
Seulement pour les marchés hors UE:
Les personnes qui n´ont pas l´expérience ou les connaissances nécessaires sur le
ou les produit(s) ne doivent pas le ou les utiliser. Par ailleurs, les personnes ayant
des capacités physiques, sensorielles ou mentales réduites ne doivent pas utiliser
le ou les produit(s), sauf si elles sont sous surveillance ou ont suivi une formation
approfondie de l´utilisation de l´appareil par l´individu responsable de la securité de
ces personnes.
De plus, les enfants doivent-être sous surveillance afin de s´assurer qu´ils ne jouent
pas avec le produit.
Utilisation abusive:
Ne surchargez pas les actionneurs – cela peut engendrer un risque de blessures
corporelles et endommager le système.
Ne pas utiliser les actionneurs pour soulever des personnes. Ne pas s´asseoir ou se
tenir debout sur une table en fonctionnement – risque de blessures.
Ne pas utiliser le système dans des environnements autres que l´utilisation intérieure
prévue.

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Repairs
In order to avoid the risk of malfunction, all DESKLINE®repairs must only be carried out by authorised LINAK
service centres or repairers, as special tools must be used and special gaskets must be fitted. Products under
warranty must also be returned to authorised LINAK service centres.
Further information on DESKLINE warranty can be found on the LINAK website www.linak.com/warranty.
Warning!
If any of the DESKLINE®products are opened, there will be a risk of subsequent malfunction.
Warning!
The DESKLINE®systems are not resistant to cutting oil.
Manufacturer’s declaration

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DECLARATION OF CONFORMITY
LINAK A/S
Smedevænget 8
DK - 6430 Nordborg
hereby declares that LINAK Bluetooth handset
HC4aBLbcSddee00-f
(Where - a can be 2, 3 or 4; - b can be 0 or 1; - c can be 0 or 1; - dd can be 00 or 01; - ee can be 00, 01, 02, x-; - f can be any letter)
complies with the Radio Equipment Directive 2014/53/EU according to following standards:
EN 300328 V2.1.1:2016,
EN 301489-1 V2.2.0:2017, EN 301489-17 V3.2.0:2017
EN 62479:2010,
EN 62368-1:2014+A11:2017
complies with RoHS2 Directive 2011/65/EU according to following standards:
EN 50581:2012
Nordborg, 2019-09-26
LINAK A/S
John Kling, B.Sc.E.E.
Regulatory Affairs Manager
Authorized to compile the relevant technical documentation
Original Declaration
Use the BLE2LIN in an environment with temperature between -10 and +50 ºC. Otherwise, the BLE2LIN may be
damaged. It can be operated at altitudes up to 2000 m.
Hereby, LINAK A/S declares that the radio equipment type BLE2LIN is compliant with Directive 2014/53/EU.
The equipment is a Bluetooth®Adapter powered by 9 V DC or 18 V input charged by an RJ45 port.
Operating Frequency Range The maximum RF Output Power
Bluetooth®2402 - 2480 MHz -9.81 dBm EIRP

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Misc. on the DESKLINE®system
Warranty
This DESKLINE product is subject to warranty pursuant to the terms of LINAK DESKLINE Warranty Paper, available
on the LINAK website www.linak.com/warranty.
Maintenance
Clean dust and dirt from the outside of the system at appropriate intervals and inspect for damage and breaks.
Inspect connections, cables, and plugs without disconnecting, and check functioning as well as fixing points.
Cleaning the desk panel
Clean your desk panel with a soft damp cloth. Universal cleaning detergents may be used.
For disinfection of the desk panel, use a 70 percent isopropyl alcohol either as a wipe or add a small amount to a
soft cloth.
The desk panel is not a sealed unit and there are electronics inside it.
If liquids or moisture enter an opening, the PCB may be damaged, and the desk panel ruined.
Thus:
• Avoid moisture penetrating any openings as this may damage the PCB inside the desk panel
• Avoid spraying the cleaning agent or disinfectant directly on the desk panel as moisture may penetrate
openings damaging the PCB inside the desk panel
• Cleaning agents and disinfectants must not be highly alkaline or acidic (pH value must be 6 to 8), and they
must not contain bleach or chlorine
• Do not use hand sanitizer gel as a cleaning agent

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ETL-marking
Due to space limitations, the complete ETL-marking demands are not represented on the marking plates.
The full ETL Recognized Component markings are shown here.
C/N 120690
Conforms to ANSI/AAMI Std. ES60601-1
Cert. to CSA Std. C22.2 No. 60601-1
ETL Recognized Component mark for Canada and United States
C/N 4008003
Conforms to ANSI/AAMI Std. ES60601-1
Cert. to CSA Std. C22.2 No. 60601-1
ETL Recognized Component mark for Canada and United States
C/N 4008004
Conforms to ANSI/AAMI Std. ES60601-1
Cert. to CSA Std. C22.2 No. 60601-1
ETL Recognized Component mark for Canada and United States
C/N 9901916
Conforms to ANSI/AAMI Std. ES60601-1
Cert. to CSA Std. C22.2 No. 60601-1
ETL Recognized Component mark for Canada and United States
C/N 4008671
Conforms to UL962
Cert. to CSA Std. C22.2 No. 68-09
ETL Recognized Component mark for Canada and United States

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• Statistics of your daily achievements (standing time and
burned calories)
• Automatic connection to desk
• Up and down drive (if supported by the connected product)
• Displays actual height
• Displays error codes and links to LINAK website support
• Up to four favourite positions
DPG1K
• Up/down drive
Products
DPG1M
• Up/down drive
• 2 memory positions
• LED diode reminder
• Bluetooth®
DPG1B
• Up/down drive
• 2 memory positions
• Light strip reminder
• Bluetooth®
DPG1C
• Up/down drive
• Four favourite positions
• Light strip reminder
• Bluetooth®
• Display
• Reminder notifications when to stand up
• Possibility to enable automatic drive on memory
positions (if supported by the connected product)
• Works via Bluetooth®Low Energy Technology
• Available in English, German, French, Spanish,
Italian, Korean, Chinese and Japanese

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Installation
Placing the DPG
The drawings below are side view examples on how to position the DPG proportionally to the edge of the tabletop.
1. Place DPG so it is easy to operate and LED is in a visible position (DPG1K does not have an LED).
Figure 1: Alignment in proportion to tabletop edge
Front label
The DPG (SW 1.29 and later from factory) is delivered with the removable product label attached to the display.
1. Peel the label off and place it on a visible spot, so the information is easily available.
Figure 2: Removable product label

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Mounting the DPG
The DPG series consists of four different desk panels in two different sizes. The DPG1K and the DPG1M are the
same size and the DPG1B and the DPG1C are the same size.
We recommend predrilling the holes for the DPG to ensure the same aligned position for all desks.
The two sizes share one hole in the hole pattern, which means three predrilled holes in the tabletop will make it
possible to mount both sizes of the DPG and all 4 versions.
Figure 3: Hole pattern of the DPG sizes. The dashed line is the second hole of the DPG1B/C
Drawing No.: DPG_ASSEMBLY_ALL
36 16
21
21
26
Drawing No.: DPG_ASSEMBLY_ALL
DPG1B/C
DPG1K/M

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All four DPG variants share the front hole indicated by the green line.
The DPG1K and the DPG1M are the same size and share the hole indicated by the red line.
The DPG1B and the DPG1C are the same size and share the hole indicated by the black line.
Drawing No.: DPG_ASSEMBLY_ALL
DPG1K
DPG1M
DPG1B
DPG1C
Figure 4: Holes shared by the various DPGs

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1. Predrill holes.
If no holes are predrilled, a bulge of wood might occur between the tabletop and the DPG – which causes the
DPG not to be tightened sufficiently to the tabletop. This might lead to incorrect functionality of the DPG.
DPG with cover
Max. screw length:
19 mm + thickness of the tabletop
DPG without cover
Max. screw length:
6 mm + thickness of the tabletop

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2. Use correct screws
Mount the DPG to the tabletop using screws with
the following specifications:
- Ø4.5 mm
- 90° countersink screw
Do not use screws with a milling head as
they will cut into the housing of the DPG.
The screws must be fastened sufficiently without being overtightened. It is not possible to mention a specific
torque as this depends on the type of screw, the material of tabletop and whether there are predrilled holes or
not.
3. Do not overtighten screws.
The screws must be fastened sufficiently, but without damaging the plastic.
4. Mount DPG and make sure that cable is not tightened too much.
When mounting the DPG, it is important to ensure that the cable is not tightened but but has free mobility in the
first centimetres from the housing. We recommend attaching the cable to the tabletop with a clip as shown on the
drawing above.
Find more information about how to use the DPG in this short film: (link)
The above-mentioned link is directly accessible via the label on the cover of the DPG. Use either the QR code or
type in the web address.

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Operate the desk panel by tilting it.
1. Tilt and hold up DPG1K to drive desk up, press and hold down DPG1K to drive desk down.
2. Release DPG1K when you have reached your requested position.
Operation
DPG1K
Figure 5: Tilt and hold the DPG1K to drive the desk up Figure 6: Press and hold the DPG1K to drive the desk down