Linear AE-500 User manual

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AE-500
Telephone Entry
& Access Control
System
220793 F IMAGE 1
PRINTER’S INSTRUCTIONS:
INSTR,INSTL,AE-500 - LINEAR P/N: 220793 F - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.500” X 11.000” - SCALE: 1-1 - FOLDING: ALBUM-FOLD - BINDING: SADDLE-STITCH
Installation Instructions

2
Contents
Introduction
The Model AE-500 Telephone Entry & Access Control System is designed
for use as a primary access control device for gated communities,
parking garages, office buildings, apartments, dormitories, hotels/motels,
commercial buildings and recreational facilities with up to 250 residents
or users.
Housed in a locked, rugged stainless steel faced enclosure, the AE-500
features a side-lit 12-key telephone style keypad with bright, easy-to-
read graphics, a backlit two-line directory display with a programmable
welcome message, a built-in microphone, and speaker.
The two relay output channels can be programmed to control electric
door strikes, magnetic locks, door & gate operators, or barrier gates.
The system utilizes hands-free, full duplex telephone communications
between visitors and residents for granting access.
The system can be programmed locally using the keypad, remotely with
a touch tone telephone, or remotely using a computer equipped with a
modem and a web browser.
Before starting the installation, read and understand these instructions.
Become familiar with the illustrations and wiring diagrams. They will be a
guide to installing the system in an efficient and professional manner.
Operation
In a typical installation, the unit’s memory would be programmed with
each resident’s name and directory code number. Arriving visitors would
use the keypad on the AE-500 to view the directory names and directory
number for the desired resident. Upon entering the directory number,
the AE-500 will automatically dial the resident’s telephone number and
establish two-way voice communication between the visitor and the
resident. The resident will then have the option to grant or deny access to
the visitor by pressing a digit on their telephone.
In addition to the telephone entry, the AE-500 can grant access using
entry codes (up to 500 entry codes) at the local or remote keypad. Interior
and exterior remote keypads are available.
Block coded and single enrolled MegaCode®transmitters (up to a total
of 1000 transmitters) can be used to gain access through the AE-500’s
built-in radio receiver. Each transmitter can be individually deactivated or
reactivated. In addition, a single enrolled transmitter can be deleted.
Hardware Features
✓BUILT-IN RADIO RECEIVER
Variable gain, high-sensitivity receiver for wireless access media
✓TWO FORM “C” (N.O. & N.C) RELAYS
Each relay has 3-amp @ 30-volt rating
✓REQUEST-TO-EXIT INPUTS
Activates the access device for exiting using a hardwired switch
✓POSTAL SWITCH OPTION
Cabinet supports mounting a standard U.S.P.S. postal switch for mail carrier access
✓ COLOR CAMERA OPTION
Cabinet supports mounting of a Linear color camera.
✓SENSING INPUT
For sensing door position to control door-ajar and alarm features, or for access inhibit timer
✓BUILT-IN ANNUNCIATOR
Programmable for beeps during output activations and chirps during keystrokes
✓BUILT-IN MODEM
No add-on modem required for telephone communications with system
✓MULTIPLE UNIT SUPPORT
Up to seven AE-500 units can be connected on the same telephone line
✓REMOTE KEYPAD SUPPORT
The system supports one Linear remote interior or exterior keypad
Software Highlights
✓LOCALLY PROGRAMMABLE
All programming can be performed from the local keypad
✓REMOTE TELEPHONE PROGRAMMING
All programming can be performed with a TouchTone™ telephone over the phone line
✓REMOTE COMPUTER PROGRAMMING
No dedicated programmer required, web-style programming with a computer and a modem
✓500 ENTRY CODES
Up to 500 entry codes can be used for gaining access
✓2-6 DIGIT ENTRY CODE LENGTH
Entry code lengths can be customized for small or large installations
✓250 RESIDENT DIRECTORY CAPACITY
Up to 250 residents can have directory numbers for telephone entry
✓2-4 DIGIT DIRECTORY NUMBER LENGTH
Directory Number lengths can be customized for small or large installations
✓500 TRANSMITTER CAPACITY
Up to 500 block coded Linear transmitters can be used for gaining access
✓TRANSMITTER FACILITY CODE SUPPORT
Identifies wireless access media by installation
✓TWO INDEPENDENT RELAY CHANNELS
Each output’s action is programmable
✓OBSTACLE TRANSMITTER SUPPORT
Compatible with Linear’s Model MGT transmitter
Remote Keypads
Two remote keypads are available to connect to the AE-500. One keypad
can be used with each AE-500 unit. A remote keypad will activate Relay
Channel “B”only. Relay Channel “A” can only be controlled by the AE-500
Keypad.
AM-KP Exterior Keypad
The Model AM-KP is housed in a rugged cast
aluminum enclosure designed for exterior
installations. The keypad can be mounted to a
pedestal or directly to a wall. A keylock secures the
keypad to the mounting backplate.
AM-KPI Interior Keypad
The Model AM-KPI keypad is designed to be
mounted indoors in a standard single-gang
electrical box. Tamper resistant screws secure
the keypad to its mounting plate. The die-cast
keys are downlit with a white LED. The keypad
is supplied with a satin-chrome bezel and three
interchangeable colored bezels (white, ivory, &
bronze) to customize the keypad appearance for
the installation.
220793 F IMAGE 2
Introduction ........................................ 2
Operation............................................ 2
Hardware Features ............................. 2
Software Highlights ............................ 2
Remote Keypads................................. 2
Feature Overview................................ 3
Component Locations ......................... 4
Wiring Diagram................................... 5
Important Mounting Requirements...... 6
Entry System Mounting....................... 7
Entry System Mounting (Continued).... 8
Relay Output Wiring ............................ 9
Power, Battery, & Ground Wiring ........10
Optional Color CCTV Camera..............10
Telephone Wiring ...............................11
Optional Radio Antenna......................11
Optional Postal Lock ..........................12
Optional Remote Keypad....................12
Programming with a Computer ..........13
Programming Over the Telephone ......14
Programming from the Local Keypad..14
Programming Reference.....................15
Factory Settings ................................15
Programming Notes ...........................15
Setting Up Multiple Units ...................16
Changing the Master Password..........16
Resident Data Programming ..............17
Entry Code Programming ...................18
Wireless Transmitter Programming ....19
Wireless Transmitter Programming
(Continued)....................................... 20
System Options (Continued).............. 21
System Options (Continued).............. 22
System Options (Continued).............. 23
System Utilities..................................24
System Adjustments ......................... 25
System Diagnostics .......................... 25
AE-500 Operation.............................. 26
Specifications ................................... 27
Dimension Drawing........................... 27
Troubleshooting ................................ 27
Linear Limited Warranty.................... 28
FCC Notice........................................ 28
*
5
6
7
89
0
#
1
2
3
4
AM-KP
AM-KPI

3
220793 F IMAGE 3
Feature Overview
Relay Outputs
Two 3-amp dry contact relay outputs are provided to activate access devices, such
as door strikes, magnetic locks, automatic doors, barrier gates, and automatic
sliding gates. One relay output can also be used as a specialty output for alarm
contact shunting, operator obstacle triggering, and alarm activation. LED indicators
display the status of each relay.
Request-to-Exit Inputs
Both relay channels have request-to-exit inputs. These inputs are supplied for
hardwire activation of the access devices. Typically a request-to-exit input is wired
to a pushbutton inside of the access controlled area. When a person desires to
exit, pressing the pushbutton will activate the output relay channel and trigger the
access device. A loop detector for automatic gate operation can be connected to
a request-to-exit input.
Sensing Input
The sensing input connects to a door switch that monitors whether the controlled
door is open or closed. The sensing input may alternately be programmed as an
“access inhibit” input for use with an external access timer or service switch.
Built-in Modem
A modular connector is provided for telephone line connection to the unit’s built-in
14.4K baud modem. The system can be accessed remotely for programming and
control over the standard telephone system using a personal computer with a
modem. For system backup, a computer connected through the modem can store
and retrieve the AM-500’s memory data.
Local Keypad
The local keypad is the system’s primary keypad. The local keypad will activate
Relay Channel “A”.
Remote Keypad
Two models of remote keypads (interior Linear AM-KPI and exterior Linear
Model AM-KP) are compatible with the AE-500. A typical application for a remote
keypad would be to control a second door or gate. A remote keypad will activate
Relay Channel “B” only. Relay Channel “A” can only be controlled by the AE-500
keypad.
Postal Lock
The AE-500 cabinet has provisions for installing a U.S.P.S. postal lock for keyed
mail carrier access. The postal lock will activate Relay Channel “A”.
Color Camera
The AE-500 cabinet has provisions for installing a Linear Model CCM-1 color
camera for viewing the area in front of the cabinet.
Obstacle Detection
Linear’s Model MGT safety edge transmitter is compatible with the AE-500. The
MGT detects and transmits obstacle events to the AE-500. Obstacle signals from
a MGT transmitter will activate Relay Channel “B”.
Programming Memory
The AE-500’s EEPROM memory retains all entry codes, transmitter information,
and programming, even without power.
Web-style Computer Programming
The system’s built-in, web-style programming interface can be accessed using a
computer with any Internet browser on-site (using a separate phone line) or off-
site. The intuitive graphic display of each of the programming step is the preferred
method to program the AE-500.
Local Programming
All system programming options can be set from the AE-500’s keypad. A computer
or dedicated programmer is not required to completely configure the AE-500.
Telephone Programming
System programming options can be set using a standard TouchTone™ telephone.
By calling the AE-500 from a telephone, and entering the programming password,
programming options can be changed and system functions can be controlled.
Battery Backup
The system supports a 12-volt battery backup for operation during power outage.
The system does not charge the backup battery, an external battery charger is
required to maintain the battery.
Database Overview
Programming the AE-500 involves entering installation information into
the system’s memory. The system uses this information as a reference
“database” to control the operation of the system.
Resident Data
Up to 250 resident names and telephone numbers can be set. Each
resident entry is assigned a directory number. Directory numbers can be
from two to four digits in length (all will be the same length). The directory
number is the number a visitor would enter to have the system call the
resident.
Entry Code Data
Up to 500 entry codes can be set. Entry codes can be from two to six
digits in length (all will be the same length). An entry code is a number
entered at the local or remote keypad to request access. The entry code
will activate Relay Channel “A” or “B” depending on which keypad the
code is entered on. The AE-500 keypad controls Channel “A” Relay, the
remote keypad controls Channel “B” Relay. Each entry code can be set
to restrict which relay activates. Entry codes can also be set to toggle the
relay output (output latches on until the next time a toggle entry code is
entered). Each entry code can be set for a limited or unlimited number
of uses.
Transmitter Data
Up to 1000 wireless transmitters can be used with the system. Up to 500
transmitters can be ordered in pre-programmed blocks of sequential ID
codes. Up to 16 blocks of transmitters can be used. Another option is
to utilize up to 500 transmitters that are singly assigned. A transmitter
will activate either relay output depending on the button programming
(same for all transmitters in the system). An individual transmitter can be
deactivated in case it is lost or stolen. A single enrolled transmitter can
also be deleted.
RESIDENT DATA (UP TO 250 RESIDENTS)
DIRECTORY NUMBER (2 TO 4 DIGITS)
NAME (UP TO 16 CHARACTERS)
PHONE # (UP TO 12 DIGITS)
FOR EACH RESIDENT:
ENTRY CODE DATA (UP TO 500 CODES)
ENTRY CODE (2 TO 6 DIGITS)
RELAY SELECTOR
TEMPORARY USAGE COUNT
FOR EACH CODE:
TRANSMITTER DATA (UP TO 1000 TRANSMITTERS)
TRANSMITTER ID # (1-65535)
OPTIONAL FACILITY CODE (0-15)
FOR EACH TRANSMITTER:

4
Component Locations
220793 F IMAGE 4
OPTIONAL
CAMERA
CAMERA
CONNECTOR
DISPLAY
CABINET
LOCK
OPTIONAL
POSTAL
LOCK
SPEAKER
KEYPAD
LIGHTING
KEYPAD
MICROPHONE
EARTH
GROUND
STUD
POWER
TERMINALS
KEYPAD
TERMINALS
RELAY
TERMINALS
INPUT
TERMINALS
TELEPHONE
TERMINALS
TELEPHONE
JACK POSTAL SWITCH
CONNECTOR
DISPLAY
CONNECTOR
KEYPAD
CONNECTOR
POWER
INDICATOR
MAIN POWER
SWITCH
RECEIVER
RANGE KNOB
ANTENNA
CONNECTOR MICROPHONE DISPLAY
POSTAL LOCK
MOUNTING PLATE
SPEAKER
KEYPAD
LIGHTING
CONNECTOR
MICROPHONE
CONNECTOR
SPEAKER
CONNECTOR
JTAG
UPGRADE
CONNECTOR
DISPLAY
CONTRAST
ADJUSTMENT
SPEAKER
VOLUME
ADJUSTMENT
POSTAL LOCK
MICROSWITCH
SYSTEM
RESTART
BUTTON
RECEIVER
TEST POINTS
FOR EASY WIRING, THE UNIT'S GREEN
TERMINAL BLOCKS CAN BE UN-PLUGGED
FROM THE CIRCUIT BOARD
INSTALLATION NOTE:
TONE
VOLUME
ADJUSTMENT
VIDEO OUT
CONNECTOR
CAMERA
MOUNTING
LOCATION

5
220793 F IMAGE 5
Wiring Diagram
16 VAC
20 VA
TRANSFORMER
EARTH
GROUND
STAKE
DOOR EXIT
REQUEST
BUTTON
12 VOLT
BATTERY
REMOTE
KEYPAD
PWR
GND
DAT1
DAT0
DVAL
PCLK
POWER
TERMINALS
AC2
AC1
DC -
DC +
EARTH GROUND
DVAL
DAT0
DAT1
GND
PWR
PCLK
KEYPAD
TERMINALS
COM
N.O.
N.C.
COM
N.O.
N.C.
RELAY
TERMINALS
RELAY "A"
RELAY "B"
GND
RTE-B
GND
RTE-A
DS-A
INPUT
TERMINALS
TELEPHONE
TERMINALS
TIP
EARTH GROUND
RING
ELECTRIC
DOOR
STRIKE
RELAY RATING:
3AMPS@ 30 VOLTS
AC/DC MAXIMUM
TELEPHONE
JACK
DOOR
STRIKE
POWER SUPPLY
DOOR
SENSE
CONTACT
CASE
GROUND
STUD
NOTE: OPTIONAL
BACKUP BATTERY
WILL REQUIRE AN
EXTERNAL CHARGER
GATE
OPERATOR
OPEN
AE-500
THIS WIRING EXAMPLE SHOWS PRIMARY ACCESS WITH A DOOR STRIKE ON RELAY CHANNEL "A"
AND SECONDARY ACCESS WITH A GATE OPERATOR ON RELAY CHANNEL "B"
REMOTE KEYPAD
FOR GATE ENTRY
GATE
EXIT LOOP
SENSOR
TO DEDICATED
TELEPHONE LINE
CONNECT TELEPHONE LINE TO
TERMINALSOR TELEPHONE JACK
EARTH
GROUND
12-24 VOLTS
AC/DC

6
Important Mounting Requirements
The AE-500 Telephone Entry System can be installed for public or private
use. The mounting requirements will vary depending on the installation.
Review the following information before beginning the installation.
Mounting Environment
Consider the environmental factors at the desired mounting location.
The AE-500 is designed for direct outdoor installations, however, it is
preferable to protect the unit from extreme exposure to sun, driving rain,
or snow whenever possible. Mounting the unit in a kiosk can provide extra
environmental protection.
Follow Building Codes
Check all local building codes and ordinances prior to installing the
system. Proper installation of the AE-500 conforming to the local building
codes for access control equipment is a regulatory requirement. The
AE-500 installation is an extremely important and integral part of the
overall access control system.
Mounting Location
If the AE-500 is used to control a door or pedestrian gate, locate the unit
as near as practical to the entry point. If the unit is mounted on or in a wall
adjacent to the entry point, be sure the wall is sturdy. The repeated shock
and vibration from a slamming access door or spring-loaded pedestrian
gate must be isolated from the AE-500. NEVER MOUNT THE UNIT
DIRECTLY TO A MOVING DOOR OR GATE!
Gate Installations
If the AE-500 is used to control a gate operator connected to a vehicular
gate, the unit MUST be mounted AT LEAST 10 feet away from the gate
(open and closed) and gate operator. AT NO TIME SHOULD A PERSON
BE ABLE TO TOUCH THE GATE OR GATE OPERATOR AND THE
AE-500 AT THE SAME TIME.
Vehicle Traffic
Do not mount the AE-500 where it extends into any traffic lane. Locate
the gooseneck pedestal or entry kiosk so all parts of the AE-500 are
outside the traffic lane. Locate the AE-500 clear of any turn-around lanes
vehicles use when access is denied.
Americans with Disability Act (A.D.A.) Requirements
THE FOLLOWING WHEELCHAIR ACCESS REQUIREMENTS ARE
FOR PUBLIC DOOR CONTROL INSTALLATIONS ONLY.
1. If the clear floor space allows only forward approach to the system,
the maximum high forward reach allowed is 48” above grade to the
top of the keypad.
2. If the high forward reach to the system is over an obstruction of
greater than 20” but less than 25”, the maximum high forward
reach allowed is 44” above grade to the top of the keypad.
3. If the clear floor space allows parallel approach by a person in a
wheelchair, the maximum high side reach shall be 54” above grade
to the top of the keypad.
4. If the high side reach is over an obstruction of 24” or less, the
maximum high side reach allowed is 46” above grade to the top of
the keypad.
220793 F IMAGE 6
EDGE OF
TRAFFIC LANE
10 FEET
MINIMUM
!
?
?
?
?
?
?

7
220793 F IMAGE 7
Entry System Mounting
The AE-500 cabinet is designed to be mounted three ways:
• The unit can be mounted directly to a wall or flat surface.
• The unit can be mounted recessed into a wall.
• The unit can be mounted on a standard goose-neck pedestal.
Choose a well lit location near the controlled opening. Wiring access for
power, telephone, earth ground, and control output must be available to
the mounting location. If the optional remote keypad or remote antenna
it used, wiring access for these cables must also be available to the
mounting location.
Static Electricity Warning
The unit’s main circuit board contains static sensitive electronic
components that can be damaged or destroyed by static discharges
during installation. Discharge the static electricity from your body by
touching a grounded object before handling the unit’s circuit board.
Mounting Preparation
Before mounting the system, the main circuit board must be removed to
provide access for the wiring hole and mounting fasteners.
✦CAUTION!: Touch a grounded object before proceeding to
discharge static electricity from your body.
1. Carefully remove the six main circuit board wiring harness
connectors:
• The 2-pin postal switch connector.
• The 16-pin display connector.
• The 7-pin keypad connector.
• The 8-pin keypad lighting connector.
• The 3-pin speaker connector.
• The 2-pin microphone connector.
2. Remove the six circuit board screws. Note how the green ground
wire lugs are connected with the upper left screw.
3. Carefully remove the circuit board. Hold it by the edges. Set it aside
in a safe place.
Reverse these steps to replace the circuit board after the cabinet
mounting is complete and the system wiring has been routed into the
panel.
Surface Mounting
The cabinet can be mounted on a wall or any suitable flat surface. The
four 3/8” mounting holes or the four self-drill locations can be used to
attach the cabinet to the surface.
1. For wall mounting, hold the cabinet at the approximate mounting
location where the display will be about eye level or slightly above.
2A. If using the 3/8” mounting holes, mark the four mounting hole
centers. Drill as required. Use the appropriate fasteners for the
mounting surface to secure the cabinet.
2B. If using the self-drill mounting holes, choose the correct size bit for
the fasteners and drill the cabinet as required. Use the appropriate
fasteners for the mounting surface to secure the cabinet.
✦CAUTION!: After drilling, remove any metal chips from the
inside of the cabinet.
3. After routing the wiring into the cabinet, replace the circuit board
and plug in each wiring connector. Be sure to replace the green
ground wire.
CAREFULLY REMOVE THE
SIX WIRING HARNESS
CONNECTORS
1
2REMOVE THE SIX
CIRCUIT BOARD
SCREWS
3CAREFULLY REMOVE THE
CIRCUIT BOARD
MOUNTING
PREPARATION
GROUND WIRE
1MARK THE FOUR
MOUNTING HOLES
ATTACH THE CABINET WITH APPROPRIATE
HARDWARE FOR THE MOUNTING SURFACE
DRILL THE CABINET AT THE
PRE-MARKED LOCATIONS
2
OR
SURFACE
MOUNTING

8
Entry System Mounting (Continued)
Recessed Mounting
The cabinet can be mounted recessed using the accessory trim-ring
(P/N ACP00908). The trim-ring mounts in the wall and the cabinet
attaches to the trim-ring.
1. Identify the location of any studs in the wall.
2. Cut a 13” high by 11” wide rectangular hole between studs at the
mounting location.
3. Install any additional mounting material required to provide
surfaces inside the wall 11” apart for attaching the trim-ring.
4. Place the trim-ring in the wall hole. Check for level, then attach the
trim-ring with up to six screws into the side tabs.
5. Drill 3/16” holes in the cabinet’s six pre-marked locations.
✦CAUTION!: After drilling, remove any metal chips from the
inside of the cabinet.
6. Route the wiring through the trim-ring and into the cabinet through
the center wiring hole.
7. Attach the cabinet to the trim-ring using self-tapping screws
supplied.
8. Replace the circuit board and plug in each wiring connector. Be
sure to replace the green ground wires.
Pedestal Mounting
The cabinet can be mounted on a standard goose-neck pedestal. When
mounting to a pedestal, use the cabinet reinforcing plate to stiffen the
cabinet.
1. Install the pedestal at the desired location.
2. Place the reinforcing plate inside the cabinet.
3. Use security hardware to attach the cabinet and reinforcing plate
to the pedestal.
4. After routing the wiring into the cabinet, replace the circuit board
and plug in each wiring connector. Be sure to replace the green
ground wires.
220793 F IMAGE 8
PEDESTAL
ALIGN THE REINFORCING PLATE
ON THE INSIDE OF THE CABINET
USE SECURITY HARDWARE
TO ATTACH THE PLATE AND
CABINET TO THE PEDESTAL
PEDESTAL
MOUNTING
11"
13"
MARK HOLE LOCATION
4INSTALL ANY SHIMSTO
ALLOW MOUNTING AND
ATTACH THE TRIM-RING
WITH UP TO 6 SCREWS
5
6
DRILL 3/16" HOLESIN
THE CABINET AT THE
PRE-MARKED LOCATIONSATTACH THE CABINET TO
THE TRIM-RING WITH
SELF-TAPING SCREWS
DETERMINE LOCATION FOR
THE 11" x 13" MOUNTING HOLE
3CUT MOUNTING HOLE
1 2
RECESSED
MOUNTING

9
Relay Output Wiring
Either or both of the two relay output channels (A or B) can be used to
control door or gate access. Relay Channel “B” can be used for alarm
control functions.
Door or Pedestrian Gate Control
1. Install a low voltage electric door strike or magnetic lock as a
locking device for the door or pedestrian gate.
2. Install the power supply or transformer for the locking device. DO
NOT POWER THE AE-500 FROM THIS POWER SUPPLY.
3. Connect one wire from the power supply to one wire from the
locking device.
4. Route two wires between the locking device and the AE-500.
Connect one wire to the remaining wire of the locking device.
Connect the other wire to the remaining wire of the power supply.
5A. For a door strike, connect the wires to the AE-500 relay COM &
N.O. terminals.
5B. For a magnetic lock, connect the wires to the AE-500 relay COM &
N.C. terminals.
Gate Control
1. Route two wires between the gate and the AE-500.
2. Connect the gate operator’s OPEN terminals to the AE-500 relay
COM & N.O. terminals.
✦NOTE: For operator wiring specifics, refer to the gate operator’s
wiring diagram.
Request-to-Exit Inputs
Each relay output has a request-to-exit input terminal. Grounding this
terminal will activate the associated relay. These inputs are typically used
with push bars, loop sensors, or pushbuttons.
1. Install the pushbutton or device to signal an exit request.
2. Route two wires from the device to the AE-500.
3. Connect the device’s normally open output to the wires.
4A. To activate Relay Channel “A”, connect the wires to the RTE-A and
GND terminals.
4B. To activate Relay Channel “B”, connect the wires to the RTE-B and
GND terminals.
Sensing Input
The sensing input connects to a door switch that monitors whether the
controlled door is open or closed. The sensing input may alternately be
programmed as an “access inhibit” input for use with an external access
timer or service switch to prevent access from being granted with Relay
Channel “A”.
1A. To use the door sense feature to detect forced entry or door ajar
conditions, install a normally closed door switch on the door or
pedestrian gate and route two wires from the switch to the AE-500.
1B. To use the sensing input as an access inhibit input, install an
external timer or service switch with a normally open output and
route two wires from it to the AE-500.
2. Connect the sensing device wires to the DS-A and GND terminals.
✦NOTE: To program the sensing input as access inhibit, refer to
the Sensing Input Function (PPN #54) step in the System Options
section of these instructions.
220793 F IMAGE 9
COM
N.O.
N.C.
COM
N.O.
N.C.
RELAY "A"
RELAY RATING:
3AMPS@ 30 VOLTS
AC/DC MAXIMUM
RELAY "B"
TYPICAL DOOR STRIKE HOOKUP
TYPICAL MAGNETIC LOCK HOOKUP
TYPICAL AUTOMATIC GATE HOOKUP
ELECTRIC
DOOR
STRIKE
DOOR
STRIKE
POWER SUPPLY
COM
N.O.
N.C.
COM
N.O.
N.C.
RELAY "A"
RELAY "B"
MAGNETIC
DOOR
LOCK
DOOR
LOCK
POWER SUPPLY
COM
N.O.
N.C.
COM
N.O.
N.C.
RELAY "A"
RELAY "B"
GATE
OPERATOR
OPEN
DOOR EXIT
REQUEST
BUTTON
GND
RTE-B
GND
DS-A
INPUT
TERMINALS
GATE
EXIT LOOP
SENSOR
RTE
REQUEST-TO-EXIT
TERMINALS
RTE-A
DOOR
SENSE
CONTACT
ACCESS
INHIBIT
TIMER
NOTE: DOOR
SENSE CONTACT
IS NORMALLY CLOSED
NOTE: ACCESS INHIBIT
TIMER SWITCH
IS NORMALLY OPEN
- OR -
DS-A
SENSING
INPUT TERMINAL

10
Power, Battery, & Ground Wiring
Power Wiring
✦NOTE: DO NOT APPLY POWER UNTIL THE INSTALLATION IS
COMPLETE.TURN MASTER POWER SWITCH OFF BEFOREWIRING.
1. Route two wires between the AE-500 and the power transformer.
• For power wire runs up to 100 feet, use 18 AWG, THHN 600-volt
insulated wire.
• For power wire runs up to 200 feet, use 16 AWG, THHN 600-volt
insulated wire.
2. Connect the wires to the transformer. Connect the other end of the
wires to the AE-500 AC1 & AC2 terminals.
Backup Battery
Use of battery backup is optional. It will allow the AE-500 to operate for
short periods of time without AC power. The door or gate access device
must use some type of battery backup of its own for the entire system to
be functional.
✦NOTE: The AE-500 does not supply battery charging current. An
external battery charger will be required to maintain the battery.
A backup battery will not fit into the AE-500 case. Protect the backup
battery inside a rain-tight NEMA enclosure suitable for the installation.
✦NOTE: A backup battery is not required to maintain the AE-500
programming memory during power outages.
1. Route two wires between the AE-500 and the backup battery.
2. Connect the battery positive to the DC+ terminal.
3. Connect the battery negative to the DC- terminal.
Earth Ground
For the best ground, use size 12 gauge solid wire or larger to connect
the AE-500 to an 8-foot copper ground rod. Locate the ground rod next
to the Power and Telephone company rods and bond the rods together
with a new clamp. Do not disturb the clamps installed by the Power or
Telephone Company. Alternately, connect to a cold water pipe for the
earth ground.
1. Connect the wire from the earth ground to the AE-500’s CASE
GROUND STUD.
✦NOTE: The EARTH GROUND terminal is internally connected
to the circuit board ground, which is connected by a green ground
wire to the EARTH GROUND STUD.
Optional Color CCTV Camera
Linear’s Model CCM-1 (P/N ACP00904) CCTV camera can be installed
inside the AE-500 Entry System. The camera provides a video signal for
viewing the area in front of the entry system. The CAMERA connector is
used to connect the camera to the AE-500. The 4-conductor cable routes
power to, and video from the camera. The VIDEO jack is the camera
output for connection to a video cable with a Type “BNC” connector. Up to
400 feet of 75-ohm RG-59 video cable can be used.
Camera Installation
1. Remove the two locknuts and the cover plate from the camera
mounting studs above the keyswitch on the AE-500 faceplate.
2. Install the protective clear window.
3. Mount the camera assembly on the two studs, with the alignment
hole in the camera bracket towards the top. Secure the camera
with the two locknuts.
4. Connect the camera’s cable to the AE-500’s CAMERA connector.
Connect the video cable to the AE-500’s VIDEO connector.
5. Connect the other end of the video cable to the video system.
220793 F IMAGE 10
16 VAC
20 VA
TRANSFORMER
EARTH
GROUND
STAKE
12 VOLT
BATTERY
POWER
TERMINALS
AC2
AC1
DC -
DC +
EARTH GROUND
EARTH
GROUND
STUD
NOTE: THE OPTIONAL
BACKUP BATTERY
WILL REQUIRE AN
EXTERNAL CHARGER
1
REMOVE PLATE & RETAINING NUTS
2
4
COVER PLATE
INSTALL THE CLEAR WINDOW
REMOVE THE LENSCAP!
ATTACH CAMERA WITH TWO NUTS
HOLE
ON TOP
3
REMOVE PROTECTIVE
BACKING AND APPLY
WINDOW WITH
ADHESIVE SIDE
AGAINST DOOR
CONNECT CAMERA POWER AND VIDEO
VIDEO
CAMERA POWER

11
Telephone Wiring
For telephone entry and programming, the AE-500 connects to a standard
telephone line.
Important Telephone Wiring Tips
• DO NOT ROUTE TELEPHONE AND AC WIRING INSIDE THE
SAME CONDUIT. Route all telephone wires inside a dedicated
conduit that is at least six inches away from any AC line wiring.
• All telephone wiring must be made on the “building” side of the
telephone company’s demarcation device (the terminal block
where the telephone line connects to the building).
• If any security system or personal alert system at the installation is
connected to the telephone line, be sure that it is connected to the
line ahead of the AE-500 using a RJ-31X or RJ-38X interface.
• Use only high-quality telephone wire. All telephone wire should be
twisted-pair with a minimum size of 24 AWG.
Typical Telephone Wiring
1A. If using the AE-500 modular connector for the telephone
connection, connect a double-ended modular cable between the
AE-500’s TELEPHONE JACK and the modular telephone jack
wired to the installation’s telephone line.
1B. If using the AE-500 terminal block for the telephone connection,
check the polarity of the wires with a DC voltmeter before
connecting the telephone line. Connect the negative wire (usually
green) to the RING terminal. Connect the positive wire (usually
red) to the TIP terminal.
2. Connect the AE-500’s telephone terminal labeled EARTH
GROUND to telephone line ground (optional).
Optional Radio Antenna
If wireless transmitters are going to be used in the system a remote
antenna must be installed to provide reception for the AE-500.
A basic antenna kit is supplied with the AE-500. The kit contains a
whip antenna, connector, and a 36” length of coax cable. The antenna
connector should be mounted on a metal surface using a 3/8” hole.
Two other models of antennas are compatible with the AE-500. The
Model EXA-1000 is a omni-directional antenna. The Model EXA-2000 is
a directional antenna used in installations where transmitted signals are
required to be received only in a particular direction.
✦NOTE: Up to 50 feet of type RG-59 coax can be used to connect
the antenna to the AE-500. Keep the coax as short as possible.
1. Install the antenna. (See installation instructions if using the
EXA-1000 or EXA-2000.)
2. Connect the antenna coax cable to the antenna and route the
cable to the AE-500.
3. Connect the cable to the AE-500’s ANTENNA connector.
Receiver Range Control
The AE-500 has a RECEIVER RANGE adjustment knob. In some
installations, it may be necessary to reduce the effective radio range of
the receiver to limit the distance that transmitters can be used. Reducing
the radio’s sensitivity may also help in installations where unwanted
interference is overpowering signals from transmitters.
1. After the installation and system programming is complete,
adjust the RECEIVER RANGE knob to suit the installation. Test
transmitters from typical locations that they will be used. Set the
receiver range so the system can activate from transmitters from
about 25% more distance than required.
220793 F IMAGE 11
TELEPHONE
TERMINALS
TIP
EARTH GROUND
RING
TELEPHONE
JACK
TO THE INCOMING
DEDICATED
TELEPHONE LINE
CONNECT TELEPHONE LINE TO
TERMINALSOR TELEPHONE JACK
OPTIONAL EXA-1000
OMNI-DIRECTIONAL
ANTENNA
CONNECT COAX
TO ANTENNA
CONNECTOR
RECEIVER
RANGE
KNOB
AE-500
CIRCUIT BOARD
RECEIVER
TEST POINTS
OPTIONAL
EXA-2000
DIRECTIONAL
ANTENNA
SUPPLIED
ANTENNA
KIT
CONNECTOR
36" COAX
WHIP
ANTENNA
AUDIO GND
ANTENNA

12
220793 F IMAGE 12
Optional Postal Lock
A postal lock can be installed in the AE-500 Entry System to provide keyed
access for the postal service. The AE-500 case is designed to accept a
U.S. Postal Service postal lock. When the postal lock is engaged, Relay
Channel “A” will activate.
Postal Lock Installation
1. Remove the four locknuts that retain the postal lock switch plate
(above the keypad on the AE-500 faceplate).
2. Remove the switch plate from the four studs.
3. Install the postal lock assembly onto the four studs. The postal
lock’s moving plunger should point towards the cabinet hinge (see
figure).
4. Replace the postal lock switch plate with the microswitch oriented
inward where it will be pressed by the postal lock’s moving plunger
(see figure).
5. Secure the postal lock and switch plate with the four locknuts.
✦NOTE: Be sure the postal lock’s plunger actuates the
microswitch. Adjust the switch plate and the postal lock then test
the action until the microswitch fully actuates.
6. Tighten the four locknuts after the adjustment and testing is
complete.
Optional Remote Keypad
A remote keypad can be connected to the AE-500. A typical application
for a remote keypad would be to control a second door or gate. A remote
keypad will activate Relay Channel “B” only. Relay Channel “A” can only
be controlled by the AE-500 keypad.
Two models of keypads are available to connect to the AE-500. One
keypad can be used at a time with each AE-500 unit.
AM-KP Exterior Keypad
The Model AM-KP is housed in a rugged
cast aluminum enclosure designed for
exterior installations. The keypad can be
mounted to a pedestal or directly to a wall. A
keylock secures the keypad to the mounting
backplate.
AM-KPI Interior Keypad
The Model AM-KPI keypad is designed to
be mounted indoors in a standard single-
gang electrical box. Tamper resistant screws
secure the keypad to its mounting plate.
The die-cast keys are illuminated with white
LEDs. The keypad is supplied with a satin-
chrome bezel and three interchangeable
colored bezels (white, ivory, & bronze) to
customize the keypad appearance for the
installation.
1. Mount and install the keypad as described in its installation
instructions.
2. Route 6-conductor cable from the AE-500 to the keypad.
• For wire runs up to 300 feet use 24 AWG Belden Type 9931 or
equivalent.
• For wire runs up to 600 feet use 20 AWG Weico Type 9405 or
equivalent.
3. Set the DEVICE ADDRESS rotary switch in the keypad to address
number one.
4. Connect the 6-conductor cable to the keypad and the AE-500
KEYPAD terminals as shown in the figure.
*
5
6
7
89
0
#
1
2
3
4
AM-KP
AM-KPI
REMOTE
KEYPAD
PWR
GND
DAT1
DAT0
DVAL
PCLK
DVAL
DAT0
DAT1
GND
PWR
PCLK
KEYPAD
TERMINALS
SET THE REMOTE
DEVICE ADDRESS TO 1
AM-KPI
REMOTE
KEYPAD
AM-KP
REMOTE
KEYPAD
REMOVE LOCKNUTSREMOVE PLATE
INSTALL POSTAL LOCK
PLUNGER POINTSTO
CABINET HINGE
REPLACE PLATE WITH THE
MICROSWITCH TOWARDS
THE FRONT OF THE CABINET,
REPLACE LOCKNUTS
NOTE: BE SURE THE POSTAL LOCK'S PLUNGER ACTUATES THE
MICROSWITCH. ADJUST THE SWITCH PLATE AND THE POSTAL LOCK
THEN TEST THE ACTION UNTIL THE MICROSWITCH FULLY ACTUATES
43
2
1

13
220793 F IMAGE 13
Programming with a Computer
The AE-500’s built-in programming interface can be accessed on-site
(using a separate telephone line) or off-site using a computer with a
modem and Internet Explorer browser (with Sun Java installed). The
AE-500 can be programmed using the local keypad or with a
telephone, but computer programming is the easiest method.
Navigating through the AE-500’s programming “pages” is similar to
browsing through your favorite web site’s pages. Anyone familiar with
the Internet will find programming the AE-500 with a computer very easy.
The AE-500’s memory contains the “pages” that the computer will view.
When selections and changes are made on the computer, the AE-500’s
memory is programmed to your custom settings.
The following screen pictures show setting up a “Dial-up” connection in
Windows™ XP and how to connect with a single AE-500.To create “Dial-
up” connections for multi-unit installations, see Page 16.

14
Programming from the Local Keypad
The system can be programmed using the local keypad on the faceplate
of the AE-500. The display will show the programming information.
✦NOTE: When entering text, programming the AE-500 from a
computer is the preferred method.
Accessing Programming from the Local Keypad
1. Press &keys at the same time, then release.
2. The display will show [PASSWORD:].
3. Enter the master password (factory setting is 123456).
4. Press:
5. If the password is correct, the display will show [ENTER
FUNCTION:].
6. Programming commands can now be entered on the local keypad.
Refer to the following sections of this manual for programming step
details.
Re-entering a Command After a Mistake
If an incorrect entry, or an incorrect key is pressed during programming,
to clear the keypad press and start the programming step over
again.
Exiting Programming Mode
1. Press:
✦NOTE: The AE-500 will automatically exit Programming Mode
after five minutes of programming inactivity.
220793 F IMAGE 14
Programming Over the Telephone
The system can be programmed using a TouchTone™ telephone. The
telephone’s keypad will act similar to the AE-500’s local keypad.
Connecting with a Telephone
1. Place a call to the telephone number of the line that AE-500 is
connected to.
2. The AE-500 will answer and sound a tone for about ½ second.
3. After the tone, enter the master password, then press # (factory
setting is 123456). If the password is correct, the system will sound
two short beeps. For multi-unit installations, enter the unit
number then # before entering the password.
4. Programming commands can now be entered from the telephone’s
keypad. Refer to the following sections of this manual for
programming step details.
When programming over the telephone, each programming step consists
of entering programming data using the keypad. The system will sound
beeps over the telephone to indicate correct or incorrect entries.
• After a correct entry, two short beeps will sound.
• After an incorrect entry, a long beep will sound.
• After the complete programming step has been entered correctly,
three short beeps will sound.
Re-entering a Command After a Mistake
If an incorrect entry, or an incorrect key is pressed during programming,
press and start the programming step over again.
Exiting Programming Mode
1. Press:
✦NOTE: The AE-500 will automatically exit Programming Mode
after five minutes of programming inactivity.
abc d e f g h i
space, minus sign, dot
j k l
st u
p qr
y z ,
m n o
v w x
LOCAL KEYPAD ALPHANUMERIC ENTRY
(FOR PROGRAMMING STEPSREQUIRING TEXT)
• 1ST PRESS IS1ST LETTER
• 2ND PRESS IS2ND LETTER
• 3RD PRESS IS3RD LETTER
• 4TH PRESS ISTHE KEY NUMBER
• 5TH PRESS IS1ST LETTER AGAIN
• WAIT 3SECONDSFOR THE NEXT CHARACTER (A BEEP WILL SOUND
AFTER THE 3SECOND DELAY TIME) OR PRESS ANOTHER KEY
• THE FIRST LETTER OF EACH WORD WILL BE UPPER CASE,
TO MAKE AN ENTIRE WORD UPPER CASE TEXT, ENTER # FIRST
• FINISH ENTRY BY ENTERING #
• PRESS STAR KEY TO BACKSPACE, PRESS STAR AGAIN TO ERASE LINE
NOTE: FOR EASY TEXT ENTRY
PROGRAM THE SYSTEM USING
A COMPUTER
1. CALL THE SYSTEM
2. WAIT FOR THE TONE TO FINISH
3. ENTER THE MASTER PASSWORD
THEN PRESS #
(TWO BEEPSSOUND WITH THE
CORRECT PASSWORD)
WHEN ENTERING COMMANDS:
CORRECT ENTRY = TWO SHORT BEEPS
INCORRECT ENTRY = ONE LONG BEEP
AFTER A COMPLETE STEP = THREE SHORT BEEPS
NOTE: FOR MULTI-UNIT INSTALLATIONS,
ENTER THE UNIT NUMBER THEN # BEFORE
ENTERING THE PASSWORD THEN #

15
220793 F IMAGE 15
Programming Reference
PROGRAMMING CONTROL
USAGE KEYSTROKES
ENTER PROGRAMMING FROM LOCAL KEYPAD . . . . . . . . Press 0 and 2 then MASTER PASSWORD
ENTER PROGRAMMING FROM TELEPHONE. . . .Call, wait for tone then enter MASTER PASSWORD
ESCAPE/CANCEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .*
EXIT PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99#
SYSTEM OPTIONS
USAGE PROGRAM POSITION NUMBER
CHANGE MASTER PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 01
DIRECTORY NUMBER LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 02
ENTRY CODE LENGTH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 03
SYSTEM DISPLAY LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 04
KEYPAD LOCKOUT COUNT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 51
RELAY ACTIVATION TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 52
RELAY CHANNEL “B” FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 53
SENSING INPUT FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 54
MGT OBSTACLE TRANSMITTER SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 55
WELCOME DISPLAY TEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 57
TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 58
AUTOMATIC TELEPHONE ANSWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 61
SPEAKER CHIRP ON KEYSTROKES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 62
SPEAKER TONE ON RELAY CHANNEL “A” ACTIVATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 63
SET MAXIMUM VISITOR TALK TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 64
SET DIRECTORY LIST START POSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 65
SET UNIT NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 71
ACCESS MEDIA CONTROL
USAGE PROGRAM POSITION NUMBER
ADDING A RESIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 21
MODIFY A RESIDENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 22
DELETING A RESIDENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 23
ADDING AN ENTRY CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 31
MODIFYING AN ENTRY CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 32
DELETING AN ENTRY CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 33
ASSIGN BLOCK TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 41
SUSPEND A TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 43
ACTIVATE A TRANSMITTER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 42
TRANSMITTER BUTTON SETUP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 44
ASSIGN A SINGLE ENROLLED TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 45
DELETE A SINGLE ENROLLED TRANSMITTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .PPN 47
SYSTEM UTILITIES
USAGE KEYSTROKES
DISPLAY UNIT NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72#
DISPLAY SYSTEM FIRMWARE VERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73#
LATCH RELAY CHANNEL “A”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81#
LATCH RELAY CHANNEL “B” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82#
RELEASE RELAY CHANNEL “A” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83#
RELEASE RELAY CHANNEL “B”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84#
DELETE ALL RESIDENT DATA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92#000000#000000#
DELETE ALL ENTRY CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93#000000#000000#
DELETE ALL WIRELESS TRANSMITTERS. . . . . . . . . . . . . . . . . . . . . . . . .94#000000#000000#
TOTAL MEMORY RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200#000000#000000#
Factory Settings
PPN # FACTORY SETTING
PPN 01 MASTER PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123456
PPN 02 DIRECTORY NUMBER LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 DIGITS
PPN 03 ENTRY CODE LENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 DIGITS
PPN 04 SYSTEM DISPLAY LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ENGLISH
PPN 31 ENTRY CODE RELAY SELECTION . . . . . . . . . . . . . . . . . .RELAY CHANNELS “A” & “B”
PPN 31 ENTRY CODE USAGE LIMIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .UNLIMITED
PPN 44 TRANSMITTER BUTTON SETUP
SINGLE BUTTON, LEFT (OR TOP LEFT) BUTTON ACTIVATES. . . . .RELAY CHANNEL “A”
RIGHT (OR TOP RIGHT) BUTTON ACTIVATES . . . . . . . . . . . . . . RELAY CHANNEL “B”
TOP BUTTON ACTIVATES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
LOWER LEFT BUTTON ACTIVATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
LOWER RIGHT BUTTON ACTIVATES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .NO RELAY
PPN 51 KEYPAD LOCKOUT COUNT. . . . . . . . . . . . . . . . . . . . . . . . .5 TRIES BEFORE LOCKOUT
PPN 52 RELAY CHANNEL “A” ON TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SECONDS
PPN 52 RELAY CHANNEL “B” ON TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 SECONDS
PPN 53 RELAY CHANNEL “B” FUNCTION. . . . . . . . . . . . . . . . . . . . . . . . . . NORMAL ACCESS
PPN 54 SENSING INPUT FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOOR SENSE
PPN 55 MGT OBSTACLE TRANSMITTER SETUP . . . . . . . . . . . . . . . . . . . . . . . . DEACTIVATED
PPN 57 WELCOME DISPLAY TEXT . . . . . . . . . . . . . . . . . .LINEAR ACCESS TELEPHONE ENTRY
PPN 58 TELEPHONE KEY ASSIGNMENTS FOR RESIDENTS
TELEPHONE KEY 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .RELAY CHANNEL “A”
TELEPHONE KEY 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RELAY CHANNEL “B”
TELEPHONE KEY
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DISCONNECT VISITOR
PPN 61 AUTOMATIC TELEPHONE ANSWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ON
PPN 62 SPEAKER CHIRP ON KEYSTROKES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ON
PPN 63 SPEAKER TONE ON RELAY CHANNEL “A” ACTIVATION . . . . . . . . . . . . . . . . . . . . OFF
PPN 64 MAXIMUM VISITOR TALK TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 MINUTE
PPN 71 UNIT NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Programming Notes
For security, backing up a unit’s data is always a good idea.
When making programming changes, backups should be done
frequently.
The following steps detail data backup and restore techniques used
while programming with the AE-500’s built-in programming interface and
a personal computer.
Data Backup
To copy data from a unit to a backup file, follow these steps:
1. From the home page, click “Utilities”.
2. Select “Data Backup”.
3. Click “Save” at the XML warning window.
4. Select a file to save to and click “Save”.
Data Restore
To copy data from a backup file to a unit, follow these steps:
1. From the home page, click “Utilities”.
2. Select “Load Factory Defaults”.
✦IMPORTANT NOTE: Always load the factory defaults into a unit
before performing data restore. Otherwise, the unit’s data may
become corrupted.
3. Click “Yes”, then “Save”.
4. When complete, click “Data Restore”.
5. Browse for the file to copy.
6. Select the file and click “Upload” to send the file to the unit.
CUSTOM MASTER PASSWORD
__ __ __ __ __ __

16
Changing the Master Password
Use this programming step to change the six-digit Master Password. Be sure to
write down the new code.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press:
3. Enter the new 6-digit master password.
4. Press
5. Enter the new 6-digit master password again.
6. Press
7. Exit Programming Mode.
Setting Up Multiple Units
The system supports up to seven AE-500s connected to the same telephone line.
Some telephone systems may only support up to four units on the same telephone
line. In multiple-unit installations each AE-500 must be assigned a unique unit
number before programming. The unit number allows connecting to a specific unit
when calling for programming. One unit must be assigned as Unit #1.
✦NOTE: If this is the only unit used in the installation, leave the factory
setting at one. Skip this programming step.
Perform the following steps on each AE-500 unit connected to the same
telephone line.
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
2. Press:
3. Enter the unit number (1-7).
4. Press
5. Exit Programming Mode.
Multiple Unit Installation Programming Information
To computer program multi-unit installations that use the same telephone line,
each unit will require a separate “Dial-up” connection.
Creating a Connection for Each Unit
1. Start creating a “Dial-up” connections for each unit as described on
Page 13.
2. When the “New Connection Wizard” asks for the “Connection Name”
(Step #6 in the Page 13 figure) enter a unique name for the specific unit.
Example: “AE-500 Unit #2”
3. When the “New Connection Wizard” asks for the “Phone Number to Dial”
(Step # 7 in the Page 13 figure) enter the common telephone number for the
multi-unit installation followed by four commas, the unit number, and a #.
Example: “555-1234,,,,2#”
✦NOTE: Each comma adds a 2-second delay to the dialing process.
Depending on the time required by the telephone system to make a
connection to the AE-500, more or less commas might be required.
4. When the “New Connection Wizard” is finished, a desktop icon named for
each AE-500 unit will be created on the computer.
To connect to a specific unit for programming, double-click on the desktop icon
named for the unit.
Copying Data from One Unit to Another
If multiple units will be sharing the same programming information, data from one
unit can be copied to another. A backup file is created in this process to make
copies. For security, backing up a unit’s data is always a good idea.
1. After entering the Resident Data, Media Data, and programming options
for the first unit, click “Utilities”, then “Data Backup”. Click “Save” at the
XML warning window then select a file to save to.
2. After the data backup is complete, disconnect from the first unit, then re-
connect to the unit to copy the data to.
3. From the home page, click “Utilities”, then “Load Factory Defaults”. When
complete, click “Data Restore” and browse for the file to copy. Select the
file and click “Upload” to send the file to the unit.
✦IMPORTANT NOTE: Always load the factory defaults into a unit before
performing data restore. Otherwise, the unit’s data may become corrupted.
4. Make any other unit-specific programming changes before disconnecting.
220793 F IMAGE 16
PPN 71
71#UNIT#
UNIT = UNIT NUMBER (1-7) FOR MULTI-UNIT INSTALLATION
SETTING A UNIT NUMBER
FACTORY SETTING: UNIT NUMBER 1
PPN 01
01#PASS#PASS#
PASS = THE NEW 6-DIGIT MASTER PASSWORD
CHANGING THE MASTER PASSWORD
FACTORY SETTING: 123456

17
220793 F IMAGE 17
Resident Data Programming
Up to 250 resident names and telephone numbers can be set. Each resident
entry is assigned a directory number. The directory numbers are the numbers
visitors enter to have the system call the residents.
✦NOTE: When entering resident names, programming the AE-500 from a
computer is the preferred method. Refer to the “Programming from the
Local Keypad” section of these instructions for details on alphanumeric
entry from the keypad.
Changing the Directory Number Length
The factory setting for the directory number length is 3 digits. It can be set to 2,
3, or 4 digits.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the directory number length (2, 3, or 4).
4. Press
5. Exit Programming Mode if all programming is complete.
Adding a Resident
1. If not already in Programming Mode use the local keypad to enter the
master password and access programming.
2. Press
3. Enter the directory number that will be displayed for the resident.
4. Press
✦NOTE: To add the name using all capital letters, press before entering
the name.
5. Enter the name of the resident to be displayed (up to 16 characters).
6. Press
7. Enter the resident’s telephone number (up to 12 digits).
8. Press
9. Exit Programming Mode if all programming is complete.
Modifying a Resident
Once resident data has been set, it can be modified to change a resident’s name
or telephone number.
1. If not already in Programming Mode, use the local keypad to enter the
master password and access programming.
2. Press
3. Enter the resident’s directory number.
4. Press
✦NOTE: To modify the name using all capital letters, press before
entering the name.
5. Modify the name of the resident to be displayed (up to 16 characters), or
to keep the name press and skip to Step 6.
6. Press
7. Modify the resident’s telephone number (up to 12 digits) or skip to Step 8.
8. Press
9. Exit Programming Mode if all programming is complete.
Deleting a Resident
Residents can be deleted individually.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the resident’s directory number.
4. Press
5. Enter the resident’s directory number again.
6. Press
7. Exit Programming Mode if all programming is complete.
PPN 02
02#LENGTH#
LENGTH = NUMBER (2-4) OF DIRECTORY NUMBER DIGITS
DIRECTORY NUMBER LENGTH
FACTORY SETTING: 3 DIGITS
PPN 21
DIR = DIRECTORY NUMBER FOR THE RESIDENT
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 12 DIGITS)
ADDING A RESIDENT
21#DIR#NAME#PHONE#
PPN 22
DIR = DIRECTORY NUMBER FOR THE RESIDENT
NAME = THE RESIDENT'S NAME (UP TO 16 CHARACTERS)
PHONE = THE RESIDENT'S TELEPHONE NUMBER (UP TO 12 DIGITS)
MODIFYING A RESIDENT
22#DIR#NAME#PHONE#
PPN 23
23#DIR#DIR#
DIR = DIRECTORY NUMBER FOR THE RESIDENT
DELETING A RESIDENT

18
220793 F IMAGE 18
Entry Code Programming
An entry code is a number entered at the local or remote keypad to request
access. Up to 500 entry codes from two to six digits in length can be set. All codes
will be the same length. The factory setting allows the entry code to activate Relay
Channel “A” or “B” depending on which keypad the code is entered on. Relay
Channel “A” can only be controlled by the AE-500 keypad. Relay Channel “B”
can only be controlled by a remote keypad. Each entry code can be set to restrict
which relay activates. Entry codes can also be set to toggle the relay output (output
latches on until the next time a toggle entry code is entered). Each entry code can
be set for unlimited or limited number of uses.
Changing the Entry Code Length
The factory setting for the entry code length is 4 digits. It can be set to 2-6 digits.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the entry code length (2, 3, 4, 5, or 6).
4. Press
5. Exit Programming Mode if all programming is complete.
Adding an Entry Code
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the entry code.
4. Press
5. Enter the entry code again.
6. Press
7. If access to both relays is OK for this code, and the number of uses is
unlimited, skip to Step 12.
8. Enter the number for the relay output(s) that this entry code will be allowed
to activate or for toggle operation:
• Enter 1 for Relay “A” • Enter 2 for Relay “B” • Enter 3 for Relays “A” & “B”
• Enter 4 to toggle Relay “A” • Enter 5 for to toggle Relay “B”
9. Press
10. If the number of uses is unlimited, skip to Step 12.
11. Enter the number of uses allowed (1-250).
12. Press
13. Exit Programming Mode if all programming is complete.
Modifying an Entry Code
Once entry codes have been set, they can be modified to change the relay(s) to
activate or the number of uses permitted.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the entry code.
4. Press
5. Enter the number for the relay output(s) that this entry code will be allowed
to activate or for toggle operation:
• Enter 1 for Relay “A” • Enter 2 for Relay “B” • Enter 3 for Relays “A” & “B”
• Enter 4 to toggle Relay “A” • Enter 5 for to toggle Relay “B”
6. Press
7. If the number of uses is unlimited, skip to Step 9.
8. Enter the number of uses allowed (1-250).
9. Press
10. Exit Programming Mode if all programming is complete.
Deleting an Entry Code
Entry codes can be deleted individually.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the entry code to delete.
4. Press
5. Enter the entry code to delete again.
6. Press
7. Exit Programming Mode if all programming is complete.
PPN 03
03#LENGTH#
LENGTH = NUMBER (2-6) OF ENTRY CODE DIGITS
ENTRY CODE LENGTH
FACTORY SETTING: 4 DIGITS
PPN 31
31#CODE#CODE#RELAY#TEMP#
CODE = THE NEW ENTRY CODE
RELAY = 1 FOR RELAY "A"
RELAY = 2 FOR RELAY "B"
RELAY = 3 FOR RELAYS "A" AND "B"
RELAY = 4 TO TOGGLE RELAY "A" (ALTERNATES ON OR OFF)
RELAY = 5 TO TOGGLE RELAY "B" (ALTERNATES ON OR OFF)
TEMP = NUMBER OF USES ALLOWED (1-250)
ADDING AN ENTRY CODE
FACTORY SETTING: RELAYS "A" & "B", UNLIMITED USE
PPN 32
32#CODE#RELAY#TEMP#
CODE = ENTRY CODE TO MODIFY
RELAY = 1 FOR RELAY "A"
RELAY = 2 FOR RELAY "B"
RELAY = 3 FOR RELAYS "A" AND "B"
RELAY = 4 TO TOGGLE RELAY "A" (ALTERNATES ON OR OFF)
RELAY = 5 TO TOGGLE RELAY "B" (ALTERNATES ON OR OFF)
TEMP = NUMBER OF USES ALLOWED (1-250)
MODIFYING AN ENTRY CODE
FACTORY SETTING: RELAYS "A" & "B", UNLIMITED USE
PPN 33
33#CODE#CODE#
CODE = THE ENTRY CODE TO DELETE
DELETING AN ENTRY CODE

19
220793 F IMAGE 19
Wireless Transmitter Programming
Up to 500 wireless transmitters can be used with the system. Transmitters can
be ordered in pre-programmed blocks of sequential ID codes. Up to 16 blocks of
transmitters can be used. Transmitter blocks can be ordered with a Facility Code
of 1-15 for block identification if desired. Using Facility Codes is optional. For
security, an individual transmitter can be deactivated in case it is lost or stolen.
✦NOTE: Transmitters will activate Relay Channels “A” or “B” depending on
the setting of the transmitter button options. See Transmitter Button Setup
(PPN #44) in the System Options section of these instructions.
Assign Block Transmiiter
Assigning a transmitter block assigns memory space for each block of
transmitters used with the AE-500.
✦NOTE: When a block of transmitters is assigned, all transmitters in the
block will become active and ready to use.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the number of transmitters in the block.
4. Press
5. Enter the transmitter block’s facility code.
✦NOTE: Facility codes are optional. Enter 0 to have the system ignore the
transmitter block’s facility code.
6. Press
7. Enter the first (lowest) transmitter ID number for the block of transmitters.
8. Press
9. Exit Programming Mode if all programming is complete.
Assign Single Enrolled Transmitter
Assigning a transmitter allocates memory space for the transmitter
✦ NOTE: When a transmitter is assigned, it will become active and ready to
use.
1. If not already in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the transmitter facility code (enter 0 if not used).
4. Press
5. Enter the transmitter ID number of the transmitter
6. Press
7. Exit Programming Mode if all programming is complete.
Suspend a Transmitter
Transmitters may be suspended if necessary (such as when a transmitter is lost
or stolen).
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the transmitter’s facility code (enter 0 if not used).
4. Press
5. Enter the transmitter’s ID number.
6. Press
7. Exit Programming Mode if all programming is complete.
Activate a Transmitter
If a transmitter has been suspended, it can be activated again with these
programming steps.
1. If not already in Programming Mode, connect by telephone or use the
local keypad. Enter the master password and access programming.
2. Press
3. Enter the transmitter’s facility code (enter 0 if not used).
4. Press
5. Enter the transmitter’s ID number.
6. Press
7. Exit Programming Mode if all programming is complete.
PPN 41
41#NUMBER#FC#ID#
NUMBER = NUMBER OF TRANSMITTERS IN THE BLOCK
FC = FACILITY CODE 0-15 (0 IF UNUSED)
ID = LOWEST TRANSMITTER ID NUMBER IN THE BLOCK
ASSIGN BLOCK TRANSMITTER
PPN 42
42#FC#ID#
FC = FACILITY CODE 0-15 (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
ACTIVATE A TRANSMITTER
PPN 43
43#FC#ID#
FC = FACILITY CODE 0-15 (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
SUSPEND A TRANSMITTER
PPN 45
45#FC#ID#
FC = FACILITY CODE (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
ASSIGN SINGLE ENROLLED TRANSMITTER

20
220793 F IMAGE 20
Wireless Transmitter Programming (Continued)
Delete single Enrolled Transmitter
Delete a single enrolled transmitter from the system.
1. If not alreay in Programming Mode, connect by telephone or use the local
keypad. Enter the master password and access programming.
2. Press
3. Enter the transmitter facility code.
4. Press
5. Enter the transmitter ID number of the transmitter.
6. Press
7. Exit Programming Mode if all programming is complete.
System Options
For most installations the factory settings for the system will be appropriate.
To customize the system, enter programming mode via telephone or local
keypad.
Display Language
Select the language of the front panel display.
1. Press
2. Choose a language: Enter 1 for English, Enter 2 for Spanish, Enter 3 for French
3. Press
Keypad Lockout Count
The system counts the number of invalid entry codes entered at the local or
remote keypad. The factory setting for the lockout count is five. The lockout value
can be from two to seven.
1. Press
2. Enter the number for the lockout count (2-7).
3. Press
4. Exit Programming Mode if all programming is complete.
Relay Activation Time
The factory setting will cause the relays to activate for two seconds.The activation
time can be set from 1-60 seconds to accommodate different types of access
control devices.
1. Press
2. Choose which relay to set:
• Enter 1 for Relay Channel “A”
• Enter 2 for Relay Channel “B”
3. Press
4. Enter the number of seconds for activation (1-60).
5. Press
6. Exit Programming Mode if all programming is complete.
Relay Channel “B” Function
Relay Channel “B” is normally used to control a second access device.Alternately,
Relay Channel “B” can be used for alarm contact shunting, obstacle sensing
output, or triggering audible alarms.
1. Press
2. Enter a number for the Relay Channel “B” function:
• Enter 0 for normal access control.
• Enter 1 for Alarm Contact Shunt (Relay “B” will activate when Relay “A”
activates.
• Enter 2 for activation when an MGT obstacle transmitter triggers. Wire
Relay “B” contacts to access device obstacle input (see PPN #55).
• Enter 3 for triggering audible alarms on specific conditions.
3. Press
4. If any number but 3 was entered above, skip to Step #8.
5. Enter the audible alarm option:
• Enter 1 for forced entry activation (activates if the sensing input is set for
Door Sense and detects an open access portal condition without access
being granted by the system).
• Enter 2 for door/gate ajar activation (activates if the sensing input is set for
Door Sense and still detects an open access portal condition one minute
after access was granted by the system).
• Enter 3 for activation during local or remote keypad lockout.
6. Press
7. Exit Programming Mode if all programming is complete.
PPN 51
51#COUNT#
COUNT = NUMBER (2-7) OF INCORRECT
ENTRIES REQUIRED FOR LOCKOUT
KEYPAD LOCKOUT COUNT
FACTORY SETTING: 5 TRIES
PPN 52
52#RELAY#SECONDS#
RELAY = 1 FOR RELAY CHANNEL "A"
RELAY = 2 FOR RELAY CHANNEL "B"
SECONDS = ACTIVATION TIME (1-60 SECONDS)
RELAY ACTIVATION TIME
FACTORY SETTING: 2 SECONDS
PPN 53
53#FUNCTION#ALARM#
FUNCTION = 0 FOR NORMAL ACCESS CONTROL
FUNCTION = 1 FOR ALARM SHUNT
FUNCTION = 2 FOR MGT OBSTACLE TRANSMITTER
FUNCTION = 3 ALARM ON CONDITION
ALARM = 1 FOR ACTIVATE ON FORCED ENTRY
ALARM = 2 FOR ACTIVATE ON DOOR OR GATE AJAR
ALARM = 3 FOR ACTIVATE ON KEYPAD LOCKOUT
RELAY CHANNEL "B" FUNCTION
FACTORY SETTING: NORMAL ACCESS CONTROL
PPN 47
47#FC#ID#
FC = FACILITY CODE (0 IF UNUSED)
ID = TRANSMITTER ID NUMBER
DELETE SINGLE ENROLLED TRANSMITTER